I highly, highly recommend Secret Lake Dog Training…read more As first time dog owners we wanted to make sure our new puppy would be a well behaved, polite dog. So we enrolled in the "Puppy Kindergarten" class. Karen uses positive reinforcement and consistency in order to foster a mutual understanding and respect between you and your dog. You can check her website out to read about her methods, available classes, etc. The classes are well structured and organized. Karen is a extremely kind person who truly cares about you and your dog and goes above and beyond to to do whatever she can for you. Thanks to Karen's expertise we now have a very well behaved puppy who knows how to greet people, come when called, sit, down stay, leave it, and much more. Thank you Karen!

From the owner: Specialize in fun and educational in home training for the family puppy and dog…read more Over 15 years experience working with families and their dogs. Methods are kind and educational. Reward based, science based. Comprehensive handouts are provided.

Went for the training package,went to 3 and never went for fourth.At 250/ hrs you can get a real…read moretrainer and accomplish something.

Dogology is amazing. We have had two sessions in our home with Mike, and he has helped…read moresignificantly with our rescue dog, Leia. The first time Mike came, Leia refused to go outside with my fiancé. She refused to go potty with anyone besides me. She was terrified of everything. She growled at things she didn't understand and had some really obnoxious habits. Before he left that first day, we had her going outside with my fiancé. He explained the concept of how to hold the leash to us. He helped us understand how some of the things we thought we were doing to correct her behavior was actually probably reenforcing it. Since he was here that first time, she's come out of her shell so much more than she had before. She's acting more like a dog and I know we have Mike to thank for that. Although seemingly expensive, it's worth every penny. This week he showed us how to do down/stay and helped us understand how to help her with getting in the car and being comfortable. All around, we're so grateful to have him on this journey with us.

The owner of this place is incredibly rude…read more My friend and I went in there today, looking for the entrance to Canton Creamery (because it has been "winterized", it was a bit confusing to figure out how to access the ice cream counter). When we asked for directions, the older man (I'm assuming is the owner) gave them to us in a somewhat rude and condescending way. Then, when we were walking out, my friend walked ahead of me. As she turned slightly to the left, instead of to the right, like he advised, he repeated: "to the right...the right... Duhhhh", saying the "duh" in a condescending way - like how a child would to a sibling. This was not quiet or under his breath. This was out loud and meant for us to hear. Unnecessary rudeness. Dude...calm down. We were pleasant to you and excited to eat ice cream... Your attitude sucked and was uncalled for. Why be that way? Why be rude when being kind feels so much better? Reading all these reviews on here helped me see that this attitude seems to be the norm for this guy. I will not go back here.

You walk into the main store there's no one to help you but if you're "lucky" and someone IS there…read moreyou are forced to interact with the rudest, unfriendliest people in a retail situation. As far as the ice cream I've been there once several years ago for that and to be fair it was very good but it's really not worth going there for ANYTHING. Do yourself a favor. Do NOT go there. There are other great places and nicer people to interact with for ice cream, flowers etc. No repeat customer here. See ya.

3rd Class In for a 3 Month Old Puppy... Wow Watch Out!…read more We started off at Canis, and it was truly awesome. Unfortunately, after a few sessions, the co-owner, Derrick, messaged me through their chat platform to say that our puppy had been making noise in her crate that day. This was a one-off situation -- she'd had some stomach issues in the days prior -- but he warned that if it happened two more times, she would be removed from the program. I understand it's their program and their rules, but his communication style was extremely direct -- almost as if he were speaking to a dog -- harsh and matter-of-fact. He told me that how I receive and perceive his messages is "on me." Talk about customer-oriented! If he ever took a class on people or management, he might learn that there's an old saying: perception is reality. I also had a few billing questions, and since texts weren't resolving the issue, I asked multiple times for him to call me, which he eventually did. From the start of that call, he was defensive and completely closed to any feedback about his communication style. I was honestly shocked at how the conversation unfolded and even asked if he was the owner or manager. Despite all this, I genuinely wanted to continue working with them. In short, they removed us from the program the very next day and promptly refunded our fees. My advice: don't offer him any feedback -- he doesn't take it well. It's a real shame, because the staff at Canis are wonderful, and the facility and programs themselves are truly impressive. We had been raving fans and recommended them to everyone, so this turned out to be a very disappointing experience.

Canis Mountain Dog Training is so great in many ways but they offer a membership package which…read moreincludes weekly group walks! Not only does my dog, Timber enjoy the exposure to other dogs but I've been making great friends along the way! And on days like today when Timber has trouble controlling his big dog energy, Bee and Derrick are so patient and helpful. They provide clear instructions and help us, as pet parents, expose our beloved dogs to a variety of new places and people. The group walks are in different locations each week and it's easy to sign up and find the locations in the CMDT member portal. I'm so happy that Timber and I have found this credible community. All week we look forward to Saturday mornings!

My husband and I asked Sue to house/pet sit for our rottweiler, cat, rabbit, and hedgehog while we…read morewent away for our anniversary. Each time we boarded Patton in the past, he was segregated (due to breed/size) and always contracted ear infections. With Sue, he wasn't confined to a cage and had tons of playtime, socialization, and snuggles. I was blown away when Sue cleaned the rabbit enclosure and hedgehog cage, because that was not an ask. The rabbit also had new toys and treats which he loves! Thank you so much Sue, for caring for our pack like they were your own. Traveling is stressful but knowing the animals were in your care really helped us relax. Sit Stay Train & Play is the only answer for traveling pet parents. Thank you for all you do - I'd give you more stars if that was an option.

This service came to the Audobon Apartments, unloaded all their animals into the small fenced area…read moreand sat on their phone for the entire afternoon. The dogs were all sitting around the person barking nonstop for hours.

I have been trying to purchase a dog training package at this location for weeks. Tried purchasing…read moreonline and I keep getting an error message. It's not user-error, as I've attempted from multiple different devices with no success. So I attempted to purchase and schedule the training sessions by calling the store directly. When I did so, they told me I had to purchase online or come into the store to purchase training sessions. I told the guy about the website issue and that I wasn't able to purchase online, his response was that "he's not concerned about the website and has nothing to do with it". So I drove 25 minutes to the store to make the purchase. Once at the store they told me I could only purchase training sessions when the trainer is at the store. How do these people make money, I give up...

I am writing this very short review out of frustration, in hopes that someone there will see this…read moreand address the problem. This location never ever answers their phones. You can leave a message (for the groomers), and not receive a response. This is incredibly frustrating.

Did everything that they said they would do. Theresa was very nice and fit my schedule in to hers…read more I would definitely use this service again. Very thorough, punctual, and did exactly as requested.

From the owner: Fully bonded & insured dog walking and pet sitting company offering dog walking packages, available…read moreearly morning to evening, dog training, and in-home care as well as on-site pet care services customized to you and your pet's needs (cats & birds, too). In addition to pet sitting, we can also check and bring in mail, newspapers, trash/recycling, water plants, or adjust curtains and blinds when requested. Angie's List Super Service Awards, Best Pet Care Company, 2014, 2015, 2016 for the areas of Avon, Granby, Simsbury, Weatogue, Canton, East Granby and Farmington. We are a family locally owned company founded in 2009, experienced, and well-staffed group of mature and dedicated animal lovers ready to give your four-legged friends the best quality care possible. We do not service the cities of Hartford, Winsor locks, Ct or Westfield, Mass. Member in Good standing, Pet Sitters International. Bonded and Insured with Travelers Insurance Company. Second oldest Pet Care Company in Connecticut.

Our dog Willow loves it there!! And always comes home cleaner than when she left :)…read more The staff are very nice and friendly and often have their dogs with them as well to play!

My dog LOVES coming to Cherry Brook. When I bring her, she drags me across the parking lot because…read moreshe is so excited! The staff are so friendly and kind. I love that she can continue to get her special meals when boarding there.