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Roaring Brook Kennels

3.4 (10 reviews)
Open • 7:00 am - 6:00 pm

Services - Roaring Brook Kennels

Pet sitting

Private dog training

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Petals & Paws

Petals & Paws

(18 reviews)

The owner of this place is incredibly rude…read more My friend and I went in there today, looking for the entrance to Canton Creamery (because it has been "winterized", it was a bit confusing to figure out how to access the ice cream counter). When we asked for directions, the older man (I'm assuming is the owner) gave them to us in a somewhat rude and condescending way. Then, when we were walking out, my friend walked ahead of me. As she turned slightly to the left, instead of to the right, like he advised, he repeated: "to the right...the right... Duhhhh", saying the "duh" in a condescending way - like how a child would to a sibling. This was not quiet or under his breath. This was out loud and meant for us to hear. Unnecessary rudeness. Dude...calm down. We were pleasant to you and excited to eat ice cream... Your attitude sucked and was uncalled for. Why be that way? Why be rude when being kind feels so much better? Reading all these reviews on here helped me see that this attitude seems to be the norm for this guy. I will not go back here.

You walk into the main store there's no one to help you but if you're "lucky" and someone IS there…read moreyou are forced to interact with the rudest, unfriendliest people in a retail situation. As far as the ice cream I've been there once several years ago for that and to be fair it was very good but it's really not worth going there for ANYTHING. Do yourself a favor. Do NOT go there. There are other great places and nicer people to interact with for ice cream, flowers etc. No repeat customer here. See ya.

Canis Mountain Dog Training

Canis Mountain Dog Training

(7 reviews)

3rd Class In for a 3 Month Old Puppy... Wow Watch Out!…read more We started off at Canis, and it was truly awesome. Unfortunately, after a few sessions, the co-owner, Derrick, messaged me through their chat platform to say that our puppy had been making noise in her crate that day. This was a one-off situation -- she'd had some stomach issues in the days prior -- but he warned that if it happened two more times, she would be removed from the program. I understand it's their program and their rules, but his communication style was extremely direct -- almost as if he were speaking to a dog -- harsh and matter-of-fact. He told me that how I receive and perceive his messages is "on me." Talk about customer-oriented! If he ever took a class on people or management, he might learn that there's an old saying: perception is reality. I also had a few billing questions, and since texts weren't resolving the issue, I asked multiple times for him to call me, which he eventually did. From the start of that call, he was defensive and completely closed to any feedback about his communication style. I was honestly shocked at how the conversation unfolded and even asked if he was the owner or manager. Despite all this, I genuinely wanted to continue working with them. In short, they removed us from the program the very next day and promptly refunded our fees. My advice: don't offer him any feedback -- he doesn't take it well. It's a real shame, because the staff at Canis are wonderful, and the facility and programs themselves are truly impressive. We had been raving fans and recommended them to everyone, so this turned out to be a very disappointing experience.

Canis Mountain Dog Training is so great in many ways but they offer a membership package which…read moreincludes weekly group walks! Not only does my dog, Timber enjoy the exposure to other dogs but I've been making great friends along the way! And on days like today when Timber has trouble controlling his big dog energy, Bee and Derrick are so patient and helpful. They provide clear instructions and help us, as pet parents, expose our beloved dogs to a variety of new places and people. The group walks are in different locations each week and it's easy to sign up and find the locations in the CMDT member portal. I'm so happy that Timber and I have found this credible community. All week we look forward to Saturday mornings!

Roaring Brook Kennels - pet_sitting - Updated May 2026

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