+ Amazing service + + Staff is salt of the earth +…read more+ Excellent prices + My wife and I go here even though we no longer live in the area - it's that great. The staff provide probably the friendliest, most helpful service I've ever received from a business, ever. I'm not being hyperbolic. They're always smiling, enthusiastic, helpful and knowledgeable. And human! I actually feel like I'm talking to human beings and not just someone who's paid to talk to me. This cannot be understated for a service business. The service is self-serve, but they're more than happy to help you with everything save actually washing your dog (it is self serve after all). They provide treats and will lend you a brush. You get two towels, but they'll always give you another if you need it (the air dryer for your station usually does the trick enough). They give you good shampoo for your pooch. The washing stations are well-maintained. There's hardly ever a station out of order. We go on weekends so there's no appointment needed. Cost is $21 which I think is a very fair price. Probably one of the best run businesses I've ever encountered. There's no reason not to go if you're in a 15 mile radius.

Looks like a new opening for DIY dog washing. Just bring your dog, they make it easy for you to do…read morethe rest. They had one bay at ground level for no-stair service for elderly dogs, and then at least 4 elevated tubs so pet owners don't have to stoop over. Each bay had a gated area to unleash my dog first and fold down stairs for my dog to walk up the stairs into the sink (no dice, we just picked ours up). Service was easy, they offered several shampoo selections that were included in the price of $18 for a wash, the stainless tubs were spacious and had easy access to tethers, a spray hose which was easy to regulate water temperature, drying towels, and a blow dryer with speed that you can control. They even offered me an apron to wear so I wouldn't get soaked and treats for during/after to help. Best part is you leave the items in the bay and walk out, they do the cleaning from there. Clearly owned/operated by dog lovers. Will definitely frequent between our dog's other grooming appointments. So thankful for the service and that I don't have to do in my own home and fuss over clean up and dog hair down the drain. We tried Petvalu in Canton before but they closed.

THIS IS WHAT I POSTED:…read more My dog Apollo has been going to Woof Gang for grooming since we first got him. I never thought we would ever find a groomer as great as Kelsey McCracken when we needed to find a replacement..... I am so thrilled to have met Erika Alwardt! Erika did an amazing job with Apollo - great communication and he looked perfect when we picked him up. I will continue to drive from my home in West Hartford to the Canton location for Erika to be his groomer. Thank you Erika!!!! Also, the owner Renata always goes above and beyond for her customers. Thanks!!!

I brought my pup in to get groomed and prior to leaving him, I spoke with the lady who would be…read moregrooming him and discussed I didn't want his hair shaved. She said she would trim him and showed me on the long hair scale she would keep him at a 4. I picked up my pup and she shaved him! Later that evening, I noticed he had a cut under his front leg! The day after, I noticed he had a cut on the bottom of his tail that got infected!!! Now my pup is on medication! Never going back!

A wonderful place to bring your dog! Paige is delightful, professional, friendly and runs a really…read moredog friendly groomers. I am only sorry to be leaving the area. I have a Wheaten Terrier and Paige was not only experienced in grooming this breed but went to some trouble to find the appropriate length of coat that not only made Séamus look beautiful but was practical for me to manage. If he had any matts or tangles she made the effort to brush them out. Séamus was always happy to come here and was relaxed and calm when I picked him up. Thank you for taking such good care of him!

Paige the owner is so sweet and amazing! I am blown away by her generosity and kindness!! Our dog…read moreBlaze has been a long standing client but recently became very ill. My father called Paige asking If Blaze could be groomed before the whole family came for the weekend as this could be the last time we were all together with him. Not only did Paige call him back first thing and tell my dad to bring him in right away but she groomed him without any other dogs there as we didn't want to over excite him. A gesture like that shows someone who truly cares and is passionate in what they do. Paige I am eternally grateful for the kindness you showed my dog today. Thank you so much, when my parents told me what you did it brought tears to me eyes!

We have been using Roaring Brook Kennel for a few years. Recently we moved out of the Canton area…read moreand down to Branford CT. Last week we took a week long trip to Block Island for our annual trip and I was tasked with finding boarding. Of course there are good places down here I'm sure, but I just couldn't risk leaving our small yorkie/ bischon at a place that I didn't know 100% would take care of him as much as we do. Our dog Charlie was able to get some updated medical services since they have their vet hospital on the same property and was treated like a king. RBK accommodated his "picky" eating habits and took my (maybe too ridiculous) food and eating requirements as I like Charlie to always have the option for good food and not just dog food. I got emails all through out trip on how he was doing and what he was up to. They emails were so detailed I could honestly tell RBK was being truthful and actually reporting their interactions. Extremely worth going about an hour out of or wayeach way to get Charlie to Roaring Brook. Staff as crazy busy but always give you the time and smile! Would never dream of anywhere else and thank you guys for such great love and care! Dave, Kelli, Saylor, and of course, Charlie!

Poor communicators, failed to administer prescription meds for dog after clear direction and…read moremultiple email requests. My white dog came home with urine stains and fecal matter on her feet. The staff is rude and cares little for customer service or the well being of animals. Shameful shameful service. I cannot believe this place is affiliated with a veterinarian office. This place should be reported for the conditions that the animals are kept in. Imagine. Your dog with urine and fecal matter on their feet at pickup?

They take really good care of the dogs, including our own dog, and they watch the dogs carefully…read more The place is very clean and undergoes deep cleaning constantly. You can always tell a place is clean if you cannot smell any dog urine. They also communicate well and call us if there are any issues. We always appreciate being able to drop our dog off and supporting a good local business.

This place is absolutely amazing. I highly recommend bringing your dogs here as they actually care…read morefor the animals and understand that these are our fur babies.

Truly the best. We have been to more than 5 local rated groomers and not one was as accommodating,…read moreskilled or gentle. Drop off between 8:00 am to 9:00 am and pick up at 11:00 approximately. Really? Yes! Our 2 Dogs went immediately with KC, didn't hesitate. She treated us with hugs and happy voices and escorted them into their private area. No nasty cages, or over crowded kennel. Her technique is perfection and her abilities are truly unique. Pricing is fair and reasonable for what she provides a BARGAIN! Please tip her, for she deserves it! Standard Poodle and Bich-poo came out so perfect I was shocked. ( yes both at the same time) under 2 hours. Plus she walked them after her service. Please give her business a try. She aims to please and is so accommodating it is shocking.

We bring our 13year old rescue Hound/terrier to Casey and have since she opened. I was shocked when…read moreI just read the review from "Deidre F.. We have been overjoyed with Jeter's reaction to his new groomer. He loves her and that is what counts. Over the 13 years we have Jeter he is not shy and if he does not like a groomer or kennel he let's us know. He'll simply stay in the car or fight every minute as soon as he sees a parking lot and building facade that he recognizes. He runs into Casey's and when we pick him up he is a happy camper and smells great. The cost is the same as every other groomer in the Farmington Valley. His nails always look great and I love seeing him proudly running around his Inviseble Fenced yard and strutting around to show off his cut to the neighborhood buds that pass by every day. In short I recommend her very highly

Claudette's is amazing. The care there is wonderful , my dog gets the best treatment--almost a spa…read moreday! The trim is perfect & she handles mats in the fur so gently. Highly recommend Claudette's !

I have been using Claudette's for the last 4 years at the recommendation of a customer of mine. We…read morehave a Great Pyrenees and I was nervous to take her to any groomer for fear of her being shaved. When I heard Claudette used to have a GP I went without hesitation. She has done fabulously with our girl and I wouldn't dream of taking her elsewhere. When I drop her off and pick her up it's clear how much the staff love her.

I have been trying to purchase a dog training package at this location for weeks. Tried purchasing…read moreonline and I keep getting an error message. It's not user-error, as I've attempted from multiple different devices with no success. So I attempted to purchase and schedule the training sessions by calling the store directly. When I did so, they told me I had to purchase online or come into the store to purchase training sessions. I told the guy about the website issue and that I wasn't able to purchase online, his response was that "he's not concerned about the website and has nothing to do with it". So I drove 25 minutes to the store to make the purchase. Once at the store they told me I could only purchase training sessions when the trainer is at the store. How do these people make money, I give up...

I am writing this very short review out of frustration, in hopes that someone there will see this…read moreand address the problem. This location never ever answers their phones. You can leave a message (for the groomers), and not receive a response. This is incredibly frustrating.

I highly, highly recommend Secret Lake Dog Training…read more As first time dog owners we wanted to make sure our new puppy would be a well behaved, polite dog. So we enrolled in the "Puppy Kindergarten" class. Karen uses positive reinforcement and consistency in order to foster a mutual understanding and respect between you and your dog. You can check her website out to read about her methods, available classes, etc. The classes are well structured and organized. Karen is a extremely kind person who truly cares about you and your dog and goes above and beyond to to do whatever she can for you. Thanks to Karen's expertise we now have a very well behaved puppy who knows how to greet people, come when called, sit, down stay, leave it, and much more. Thank you Karen!

From the owner: Specialize in fun and educational in home training for the family puppy and dog…read more Over 15 years experience working with families and their dogs. Methods are kind and educational. Reward based, science based. Comprehensive handouts are provided.