I have been trying to purchase a dog training package at this location for weeks. Tried purchasing…read moreonline and I keep getting an error message. It's not user-error, as I've attempted from multiple different devices with no success. So I attempted to purchase and schedule the training sessions by calling the store directly. When I did so, they told me I had to purchase online or come into the store to purchase training sessions. I told the guy about the website issue and that I wasn't able to purchase online, his response was that "he's not concerned about the website and has nothing to do with it". So I drove 25 minutes to the store to make the purchase. Once at the store they told me I could only purchase training sessions when the trainer is at the store. How do these people make money, I give up...

I am writing this very short review out of frustration, in hopes that someone there will see this…read moreand address the problem. This location never ever answers their phones. You can leave a message (for the groomers), and not receive a response. This is incredibly frustrating.

They take really good care of the dogs, including our own dog, and they watch the dogs carefully…read more The place is very clean and undergoes deep cleaning constantly. You can always tell a place is clean if you cannot smell any dog urine. They also communicate well and call us if there are any issues. We always appreciate being able to drop our dog off and supporting a good local business.

This place is absolutely amazing. I highly recommend bringing your dogs here as they actually care…read morefor the animals and understand that these are our fur babies.

+ Amazing service + + Staff is salt of the earth +…read more+ Excellent prices + My wife and I go here even though we no longer live in the area - it's that great. The staff provide probably the friendliest, most helpful service I've ever received from a business, ever. I'm not being hyperbolic. They're always smiling, enthusiastic, helpful and knowledgeable. And human! I actually feel like I'm talking to human beings and not just someone who's paid to talk to me. This cannot be understated for a service business. The service is self-serve, but they're more than happy to help you with everything save actually washing your dog (it is self serve after all). They provide treats and will lend you a brush. You get two towels, but they'll always give you another if you need it (the air dryer for your station usually does the trick enough). They give you good shampoo for your pooch. The washing stations are well-maintained. There's hardly ever a station out of order. We go on weekends so there's no appointment needed. Cost is $21 which I think is a very fair price. Probably one of the best run businesses I've ever encountered. There's no reason not to go if you're in a 15 mile radius.

Looks like a new opening for DIY dog washing. Just bring your dog, they make it easy for you to do…read morethe rest. They had one bay at ground level for no-stair service for elderly dogs, and then at least 4 elevated tubs so pet owners don't have to stoop over. Each bay had a gated area to unleash my dog first and fold down stairs for my dog to walk up the stairs into the sink (no dice, we just picked ours up). Service was easy, they offered several shampoo selections that were included in the price of $18 for a wash, the stainless tubs were spacious and had easy access to tethers, a spray hose which was easy to regulate water temperature, drying towels, and a blow dryer with speed that you can control. They even offered me an apron to wear so I wouldn't get soaked and treats for during/after to help. Best part is you leave the items in the bay and walk out, they do the cleaning from there. Clearly owned/operated by dog lovers. Will definitely frequent between our dog's other grooming appointments. So thankful for the service and that I don't have to do in my own home and fuss over clean up and dog hair down the drain. We tried Petvalu in Canton before but they closed.

Very helpful and professional business. I've only chatted with them on getting my cat, Chloe,…read morepicked up and return for her grooming extravaganza but I feel safe and I am sure their grooming services reflect their professionalism. She goes to the spa next Monday and feel confident with them on giving the love and care for Chloe!

Took both of my dogs to this establishment I have a diabetic dog and was told that she was going to…read moreget the care she needed and the manager said that he would be the one taking care of both my dogs because my girl has special needs and requires insulin both of my dogs were severely dehydrated when I picked them up they were both staggering having trouble with there balance they were covered in urine both of there beds were covered in urine my girl had brown thick stuff packed into her nose that must have been sitting there for a while causing her breathing to be upstructed my boy was pooping blood they both had severed diarrhea and would not stop drinking water for hours causing them to throw up they were so dehydrated and I am certain that if I would of come back a day or 2 later my girl would of died I was assured that she was taken care of but the owner knows he dropped the ball and did not know how to care for a diabetic dog he assured me she ate and drank all of her food and received her regular insulin dose while all the whole time she was not eating her entire meal yet was still given her full insulin dose her sugar level was over 600 she was in ketoacidosis and I almost lost her the owner did offer to pay the vet bill because he knows what he did but I am very experienced so I was able to take care of her myself Do Better For the Next Dog owners this was horribe that my dogs had to go through this NO STARS

THIS IS WHAT I POSTED:…read more My dog Apollo has been going to Woof Gang for grooming since we first got him. I never thought we would ever find a groomer as great as Kelsey McCracken when we needed to find a replacement..... I am so thrilled to have met Erika Alwardt! Erika did an amazing job with Apollo - great communication and he looked perfect when we picked him up. I will continue to drive from my home in West Hartford to the Canton location for Erika to be his groomer. Thank you Erika!!!! Also, the owner Renata always goes above and beyond for her customers. Thanks!!!

I brought my pup in to get groomed and prior to leaving him, I spoke with the lady who would be…read moregrooming him and discussed I didn't want his hair shaved. She said she would trim him and showed me on the long hair scale she would keep him at a 4. I picked up my pup and she shaved him! Later that evening, I noticed he had a cut under his front leg! The day after, I noticed he had a cut on the bottom of his tail that got infected!!! Now my pup is on medication! Never going back!

I have been looking for a good groomer for quite a while now, and I have to say, Pawcasso, exceeded…read moremy expectations. Josh was the groomer that I worked with and he was so nice and did such a great job! My ragdoll cat is usually stressed out after she gets groomed, but this time, she was completely calm and relaxed! I finally found my permanent groomer! Thanks so much! My little girl looks beautiful!

This is our second time using Pawcasso grooming for our Persian cat and I can't say enough good…read morethings. We have a long hair cat that doesn't like to be brushed so we shave him 2 times a year to avoid a tangled coat. The convenience of having the groomer come to you is so nice. Above that, Josh is so caring and gentle and has given our cat the best lion cut he's ever had. The prices are fair, the convenience is great and Josh has both talent and compassion.

Our dog Willow loves it there!! And always comes home cleaner than when she left :)…read more The staff are very nice and friendly and often have their dogs with them as well to play!

My dog LOVES coming to Cherry Brook. When I bring her, she drags me across the parking lot because…read moreshe is so excited! The staff are so friendly and kind. I love that she can continue to get her special meals when boarding there.

Super cute dog treat store!!! They offer a wide selection of different creative treats for dogs…read more I went in for my dog's birthday and they have a lot to choose from. They also have dog little cupcake available and also the big ones that are so heavy with all the healthy ingredients for your furry best friend. They also sell little kits to make your own "dog birthday cake". Plan to return during the holidays.

Lisabeth is amazing and Ollie loves going to get groomed!! They get you in and out quickly and…read moreOllie gets excited to go and usually picks out a toy or a treat!

I had reached out to cats meow for my cat chandni and was in the process of getting her boarded, my…read moresister in law also was trying to call for her cat, so she had asked me to reach out for her cat as well as she needed boarded too. I had just asked if there is room for her cat as well. And immediately things in the conversation were more different I am not sure why. And than was told I cannot get boarded for my cat either. This is very odd as we did not even enter the boarding process yet and I was just reaching out via email. They stated that the owner needed to contact but she was trying on phone and no pick up. And asked me as a courtesy to message them just to see if there was availability that is it. I am not sure if it is discrimination or miss communication but I did not see any big issue going on but cats meow kept telling me to look at another cat resort as my cat has been to a couple in the past and no issues. It was kind of misleading and confusing on the businesses end. Update the cats meow also told the other cats owner that they cannot take him due to behavior issues. But they told me a different reason.

My Persian has been groomed by Cat's Meow for over 2 years. It immaculate and the communication…read morebetween the owner and staff is more than satisfactory. Bookings and confirmations are done online. I like that CM requires up to date vaccinations and withholding of food before appointments. My cat is beautiful every time I pick up her up! I am happy to travel more than 30 minutes to bring my cat here.

I have never been so disgusted by a place. My family and I sent our Sealyham Terrier here for a…read moreTRIM and instead they took it upon themselves to shave him down completely. They absolutely destroyed his coat and coloring. Giving him razor burn all over his face and paws. When I asked for a refund, the manager was both rude and unprofessional. When she called, she already had an attitude stating that she wouldn't talk to me about my our dog. Then she proceeds to try and blame us for his hair cut by claiming that we don't take care of our dog and "bush him." Then to top everything off, she has the audacity to hang up on me when I told her there was no reason for him to come out looking like that. As you can see in the before photos he is completely maintained. These people should not be allowed near any dogs.

Unfortunately, the manager is really rude. She doesn't seem to care for people, so I'm not sure how…read moreshe can run a business that cares for pets.