The owner of this place is a dog whisperer! I am very particular about my dogs and don't trust many…read morebut this place I can drop off ands have no anxiety. It can be overwhelming when you walk in but the dogs are well cared for ands I've never heard any complaints about them at all!!!

They take really good care of the dogs, including our own dog, and they watch the dogs carefully…read more The place is very clean and undergoes deep cleaning constantly. You can always tell a place is clean if you cannot smell any dog urine. They also communicate well and call us if there are any issues. We always appreciate being able to drop our dog off and supporting a good local business.

After our Dog Groomer in Newington closed I was hard pressed to find a new place to bring Harley…read moreto. Luckily a friend of mine recommended Ooh La La and I am so happy she did. The two ladies that run the place are as nice as can be. I work from home so it's great to be able to drop him off and pick him up in about an hour. Harley comes back to me fresh, clean and with a cute bandana depending on the season. They are always really busy so it is best to book several appointments in a row. Note that they only accept cash or check and they write all their appointment down long hand. It might be old school but there is nothing old school about the care and attention that they give to Harley. I highly recommend!

Extremely rude and unprofessional. When I told the groomer how I wanted my dogs hair cut she told…read moreme I was wrong and she would only do it the way she learned in a book??????????

Dirty Dog is a Dog Groomer as well as a DIY Pet Wash establishment and Pet Bakery…read more Upon walking in all I could smell was fresh baked cookies. Yes!! Cookies and Donuts..Homemade for your fury friend at a decent price. Brilliant idea . They appointment to have my Moms pup Sammy groomed. Wash and cut. Normally they have quite a lengthy wait. We placed our name on the wait list. Luckily we were called later on the that day for an appointment. Sammy; my mom's dog was squeezed in to have a wash and haircut. Donna was our Groomer. She came out to greet Sammy, listened how we wanted him groomed and the icing on the cake was that Sammy felt comfortable. (He is a nervous rescue) Donna's expertise was the highlight of our experience expecally when Sammy came out to greet us smiling waging his tail looking like a million bucks. Donna did such an incredible job on his hair in a few hours time. So much love and compassion for my furry brother. We highly recommended this Pet Spa.

Terrible terrible service. I brought my husky in for a grooming and while she was overdue for a…read moregrooming and had a thick exterior coat, she was not in need of what they did. The staff called and recommended to us that our husky's belly be shaved due to the matting of her fur and I declined. I was not listened to by the staff and received another phone call saying that it was in my dog's best interest to shave her, despite the fact that I had already declined to have her shaved, and that they couldn't let her leave being that matted (?? this is my dog - therefore I have the right to decline what is being offered if it is not what I want done to her or if I think it is against her best interest given that she is a HUSKY who naturally temperature regulates with her thick coat). Then I got a third call from the manager saying that my dog needed to be shaved. I was not made aware that they were recommending her entire body vs just her belly (which is what was told to me on the first phone call I received and when I declined to have her shaved). The manager, Janet, also did not state that an alternative option would be to come pick her up and not have the grooming finished, despite her later telling me that she did offer this to me as an option. Huskies are not to be shaved, any groomer should know this. I later found out (after they shaved her) that Dirty Dog does have a policy to not shave huskies, so I am having a really hard time understanding why they broke their own rule after their paying customer declined (twice) wanting their dog shaved. After being told she needed to be shaved even though we declined twice, we agreed to have her belly shaved because that is what we were lead to believe they were going to do. They ended up shaving her entire body and Janet was not kind or respectful to me when I expressed my frustration at the situation. Not once did she take accountability for the situation but rather continued to try to convince me that I was in the wrong and this was the only option. I am incredibly disappointed in the service my dog and I received today. I will not be returning and I strongly believe no one else should either. Very poor manners and customer service. They tried to fall back on the fact that my dog's fur was in bad shape (which it certainly was not in good condition, but never has any other dog groomer EVER recommended shaving any of my huskies because apparently they are better at doing their research and understanding of the fact that huskies ARE NOT TO BE SHAVED), instead of apologizing for their unwillingness to listen to me as their paying customer. They also tried to fluff things up by saying my dog "was happy to have the fur come off," but they were likely just trying to absolve themselves from any responsibility of not listening to their customer. I understand the risks of matted fur and know that more frequent groomings are necessary in the future. What I don't understand is how Janet and her team at Dirty Dog did not take no for an answer the first time I told them I did not want my husky shaved and how they refused to offer consideration, empathy and an apology for how the entire situation played out.

I thought this place was ok, although the last 2 times my little puppy did not want to go. In fact,…read morethe last visit there I watched the guy pull her into the back, I should have known then. When I picked her up her behind was covered in feces. I couldn't figure out what the smell was until we got home. How heck do you send a dog like that... I don't even know what happened. She's never had an issue with pooping and it's never been stuck to a backside before. We will never return.

We occasionally bring our dog here. He's excited when he thinks we're going to Ruff Life. He's…read morenervous in the car that we may not be going to Ruff Life. When he gets to Ruff Life, he's freaking out with excitement. And the Ruff Life crew is happy to see him too. They are very professional and quick to provide service. When I pick up our dog at the end of the day, he's tired because he obviously had a good time. And he almost never needs to go to the bathroom when he leaves or drinks a bunch of water at home, which means they're taking care of his needs. I highly recommend Ruff Life based upon our experience. Also, it's always a hoot to see all the dogs running around in the "hockey rink". 5 Stars

love this place. my shitzu is soooo cute! we can see his expressions so well when he's been…read moregroomed. I can also tell he's so happy when he's done and can see again!

Wow! I brought my 8 year old cavachon in for a full groom today and was absolutely blown away…read more Usually we just take her to the local petco near the mall, but they always seem over priced and just walking in there my pup gets anxious and starts crying. We walked into ruff cuts and Buttercup was happily exploring and walking around while I talked to the groomer. Less than 2 hours later I get the call that she is ready and I picked her up. This is easily the best hair cut my dog has ever had and she's in a good mood to boot! The pricing is actually very reasonable. For a cavalier mix it was only $49 which is VERY competitive with the larger pet chains. Of course according to their website, grooming prices vary by breed so make sure to ask. I'll happily pay that for the quality of service we got today. We will definitely be returning for all of my dogs grooming needs!

This chum of mine loves getting a spa day at Bows and Bandanna's. A little shy at first, then she…read morewarms up after seeing and sniffing other new/old friends waiting for their turn or just chilling until a pick-up. The staff just as chill and fun. Not to under score their professionalism. Family run in a cozy quaint spot. Drop-off and pick-up are outside in the parking area. Two years in, and out, never a need or detail missed or forgotten.

I have gone to them since I could remember! my boy Luca is a shy boy yet friendly. He absolutely…read moreloves everyone there including the other dogs. I love that they let them free and not caged up for hours. Luca is a standard black poodle and comes home so handsome and knows it! I love them thanks Lynn G. p.s. he's much happier when returning home than other grooming appointments elsewhere. it was worth the wait! a lifelong customer...

si nice people my dog is 16 years old and he is grumpy and they did a wonderful job with Charlie…read more Thank you so much

They are always cheery and do exactly what you request and our dog has never seemed afraid or…read moreunhappy going there or coming from there. He has never had any cuts or scrapes either. Given how much he moves about, this is an achievement and a sign of expertise.

The only place Ben enters willingly. I guess Ben doesn't like chains…read more https://youtu.be/577ru-Bbx0A https://youtu.be/PzjqvYiLtbA

Disappointing: These…read morefolks had top reviews, but we sent an inquiry for our super friendly small dog and never heard back. If you cannot get back to potential customers' inquiries, then get out of yelp. We have had our dog groomed by groomers all over the USA(including NYC, LA, Seattle, Houston, Miami & others) and Canada, but never had a "no response" from a request thru yelp of a groomer that was supposedly highly rated. If we make the time to inquire via their yelp listing, the least they can do is respond. Already found another much more "responsive" groomer, and this type of provider behavior in here is a major red flag for us. So if you are looking for a groomer in here, don't waste your time on this one like we did.