Sad to say I wasn't satisfied by my most recent trip. I do believe we had a groomer change, but no…read moreexcuse. Groomer was very conservative and I question if she even trimmed anything other than paws and privates. I always request an evening trim, with photo references. Wicket was there for three hours, they did not give me a call to inform me of a delay, was given no bathroom break and was still on the table drying when I got there. Recent price raise to, $100. Sorry but I don't think I'll be coming back. Nice knowing you.

only been there once but I am super impressed. my dog that has had to be drugged to get his dew…read moreclaw nails done by a vet -- Jess clipped and filed them with no problem. The nails look better than they have in years

Brought my puppy, Tessie for a grooming, and was so happy with the service I received!! Krystle is…read morereally nice, and worked well with my puppy. I highly recommend her. Looking forward to bringing Tessie back for another appointment.

A great dog groomer! Clearly loves dogs and has the expertise! New business in a kind of a rough…read morearea but don't let that scare you off.

I don't often post reviews, but The Good Dog Spot is amazing. It has a clean and safe environment…read morewith professional staff who treat their canine guests like family. My puppy, Xander, loves going there.

My two dogs attended daycare here when I was living north of hartford and loved it. They are easy…read moreto communicate with and the dogs always came home happy and tired! I've since moved south of hartford and unfortunately it is too far out of the way for daycare purposes, but we still board our dogs there and they always have a great time. The groomers are also always able to fit them both in for baths when they are boarding which is super appreciated.

Amanda has always given my pup Ahmi the absolute best cuts and She always comes home smelling…read moreamazing. My pupper looks like royalty like her name should be Ahmadale studebaker the 3rd whenever i get her back.

I brought my pup here recently and was so impressed by the setup and service! The space is amazing;…read moreyou bring your fur baby straight from the car directly into the grooming area at your appointment time, so there's no crating of dogs or having to walk your pup into a waiting room by other dogs if they get nervous or anxious. Amanda asked what I wanted done, then actually pulled up pictures online to confirm it was the look I was seeking for my long haired chihuahua. I'm sure we've all been there, when you ask for a trim (for yourself) and get way too much hair cut off. Well, she was making sure I knew what I was asking for for my pup as well, so that I wasn't shocked when she did what I thought I wanted and picked her up a little while later. My pup can be nervous and get anxious but Amanda was able to handle her and groom her so that she was looking amazing with her new cut, and smelling even better when I arrived to pick her up! I'd definitely recommend this place to any dog owner, and you can tell that Amanda is passionate about her work and A TRUE ANIMAL LOVER!!! Your pup will be in such great hands and you'll be thrilled with the experience and how soft your fur baby is when you get back to pick up your pup! Did I mention how great Bailey smelled when I picked her up? She was almost as soft and fluffy as when she was a puppy, and she's now 9 (human) years old. :)

I went here after a terrible experience at a different groomer. I needed my dog to not look so bad…read more Not only did they help sort out her awful cut but we made an appointment to do a full groom a few weeks later. They took their time to listen to my concerns and they interacted with her kindly. After her full cut I absolutely know I found my forever groomer. She looks perfect. They were lovely to work with, I highly recommend.

Be warned- This place does NOT have cameras. If an incident happens there will be no evidence of…read moreit. Our first incident here was when our dog slipped out of her collar when a staff member was handling her outside of the building. Our dog ran into the busy road and narrowly survived. We decided to give them the benefit of the doubt that it was an honest mistake. Last week when we picked our dog up at the end of the day we were informed that she had a gash on her leg and had been limping in the morning. We took our dog to a veterinary urgent care facility and, five hours and 1500 dollars later, we were informed by the vet that she had most likely been bitten due to the nature of the wound and the level of pocketing. Our dog now has stitches, a drain, has to take medication, and has to be monitored in a cone for 10-14 days. The following day I spoke with the owners. I asked why they hadn't called us when our dog was limping in the morning, and why they again failed to inform us that they found a bleeding wound on my dog in the afternoon. The male owner spent the conversation downplaying the event and arguing with me, claiming they had only seen a "little red dot" and that "these things happen when dogs play". He also came up with excuses like, "it's hard to see wounds sometimes because of fur," yet our dog has short white fur. No matter what, the owners/staff should have called us when they noticed that our dog was injured. They refused to help with the vet bill, but did refund our daycare package.

My dog LOVES coming to Cherry Brook. When I bring her, she drags me across the parking lot because…read moreshe is so excited! The staff are so friendly and kind. I love that she can continue to get her special meals when boarding there.

over priced. poor quality groomer. always changing prices with notifications. change of staff…read morefrequently. the owner is just looking for fast cash. and the services. are never complte yet they charge you for it. stay away. and go elsewhere that is fair. and has the quality service. your fur baby needs.

Amazing! Take my two German shepherd there and they always come out absolutely gorgeous and…read moresmelling great. The owner is so kind and thoughtful and takes a lot of pride and effort in caring for your fur babies. Highly recommend!

Renee has been grooming wire haired dachshunds for me for almost five years. All four dogs during…read morethis time really seem to like her and be comfortable with her. Renee takes an interest in the pets she cares for and is great with mentioning things she notices that could be important, like a beginning ear infection. The dogs look and feel wonderful when they come back from their visits with Renee. She's great And it's more than just grooming. I know I can feel comfortable leaving my pups with her.

The owner has dramatically changed the truth. I called and asked if she could make an exception…read morebecause of extenuating circumstances,. She failed to mention that in her rebuttal. Also, she hung up on me which caused me to call her back because I wasn't sure if we were disconnected or if she really unprofessionaly disconnected my call. She disconnected the call!!!! That is not harrassment. It has taken me a while to respond because my husband has had major health issues which I also told her. He was recently hospitalized for a month. She is insensitive and nasty and she has twisted the truth. Addendum: My freedom to rate and review your lack of professionalism is NOT harassment nor is it bullying. You have violated guidelines in your response here, my privacy and that of the person I referenced to you, although you did not listen to what I said because you have the incorrect name. I am stating facts, and my extenuating circumstances had NOTHING to do with my age! Many people think I am much younger when I talk on the phone and many businesses offer senior citizen discounts. Another bone of contention with you! "Playing a Senior Citizen"??? Really? The offended feelings are mutual!!!! There were other factors that I specified that I do not wish to publicize. And yes, all I did was ASK if you could make an exception. AND you are not the only groomer that I asked this question to, however, you are the only one with the lack of professionalism. You carried on and on just like you are doing here. AND yes, I have asked a beauty salon in the past if an exception could be made, not entitlement attitude like you accuse me of. My parents brought me up that it doesn't hurt to ask. However, with you it's different than with most. Instead you become a victim and turn me into a villain. I don't care how "good" you claim you are when you treat people with what you are accusing them of. I was not aware of your past trauma, however, I don't deserve to be your scape goat. You had an appointment, and I fully agree that's none of my business. There are tactful ways of saying that you have a commitment without divulging information. If you feel judged, you own that. As I stated to you, I fully understand about "time off". I don't feel entitled. I just simply asked. You state that I was pestering you? Then maybe you shouldn't be in business. I have more important things to do than to go back and forth with you. Life is too short.