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DJ's Grooming

1.8 (10 reviews)
Open • 7:00 am - 3:00 pm

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One of the matts...
Trish B.

I took my Ace and Oakley to DJ's. The groomer I loved worked at Pet Valu and Pet Valu's all closed. I found her, but she now works an hour away. So decided to try DJ's...I was told $60 for a Cockapoo and $60 for an Australian Shepherd... I was told 3-4 hours, they called me 5 hours and 40 minutes later... I picked up the dogs and was in shock when the bill was the $60 for Ace, but $125 for Oakley, over double, because of his undercoat...I had a vet appointment with my other dog Rogan and didn't have time to argue...but it's been weighing on me and especially when Oakley still has matts behind his ears! So I called to complain... I was told that it was a fair price for what was done and she spent a lot of time on him and she's been doing this for 50 years... I asked at $125, should he still have matts behind his ears??? She said that she got bit that morning from another dog and her hand was hurting... and it was still hurting that day and she was going to go to the walk in clinic again and that's why she didn't do behind his ears... shouldn't I have been told that? And shouldn't I have received a call that they were going to charge me over double for Oakley? Very disappointed in the place and her and she finally said IF I wanted to call her and IF she had time at that moment, I could bring him back and she'd do behind his ears...she was not apologetic at all, guess she figured I wouldn't notice the matts behind his ears and sounded like she really did NOT want me to bring him back, otherwise, wouldn't she have made a date and time right then? Needless to say, we will NOT be going back to DJ's Grooming ever again!

-1 stars caused my cat pain worst after her appointment

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Shampoodles - What a difference!

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They are always cheery and do exactly what you request and our dog has never seemed afraid or…read moreunhappy going there or coming from there. He has never had any cuts or scrapes either. Given how much he moves about, this is an achievement and a sign of expertise.

My dog Blue (1.5yrs old, half bichon/ half shih tzu) has spent most of his life going to the same…read moregroomer in NYC at a small pet supply shop in my old neighborhood. As a result, when I moved to Manchester I was understandably concerned about finding a new groomer for him. He's only had positive experiences getting groomed and it is important to me that it stays that way, it feels like a miracle to have a dog that doesn't have anxiety about the vet, the groomer or even being boarded! Because of that I didn't want to go to the local petco because the Yelp reviews seem to indicate that a lot of the dogs who go there end up with groomer anxiety afterwards. So even though most of my neighbors go to petco I decided to look for a small local business because in my experience they tend to be more careful with their clients. I ultimately decided to go with Shampoodles LLC (1) because of the Yelp reviews and (2) because the owner has 15yrs of experience as a groomer and a dog trainer. I am so glad that I chose Shampoodles. The lobby is clean and pleasant and the groomer Samantha was ready for Blue the minute we walked in the door. I appreciate how careful they are with their scheduling, she greeted us by name without me even introducing us. Samantha took the time to gain clarity about what I wanted, and she asked lots of questions about his previous experiences being groomed and what his needs were. I felt very comfortable leaving Blue there. She told me that he would be ready in two hours and he was ready to go after an hour and 45 minutes. As another yelper mentioned they don't seem to crate the dogs who get along with other animals and I appreciated that because Blue is very social. When I picked him up not only did he look amazing (she followed my instructions to a "T"), but he smelled great and seemed incredibly happy. To top it all off, their prices are so affordable! Overall my first experience with Shampoodles was excellent and I will absolutely be going back and using Samantha again.

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DJ's Grooming - groomer - Updated May 2026

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