They take really good care of the dogs, including our own dog, and they watch the dogs carefully…read more The place is very clean and undergoes deep cleaning constantly. You can always tell a place is clean if you cannot smell any dog urine. They also communicate well and call us if there are any issues. We always appreciate being able to drop our dog off and supporting a good local business.

This place is absolutely amazing. I highly recommend bringing your dogs here as they actually care…read morefor the animals and understand that these are our fur babies.

A wonderful place to bring your dog! Paige is delightful, professional, friendly and runs a really…read moredog friendly groomers. I am only sorry to be leaving the area. I have a Wheaten Terrier and Paige was not only experienced in grooming this breed but went to some trouble to find the appropriate length of coat that not only made Séamus look beautiful but was practical for me to manage. If he had any matts or tangles she made the effort to brush them out. Séamus was always happy to come here and was relaxed and calm when I picked him up. Thank you for taking such good care of him!

Paige the owner is so sweet and amazing! I am blown away by her generosity and kindness!! Our dog…read moreBlaze has been a long standing client but recently became very ill. My father called Paige asking If Blaze could be groomed before the whole family came for the weekend as this could be the last time we were all together with him. Not only did Paige call him back first thing and tell my dad to bring him in right away but she groomed him without any other dogs there as we didn't want to over excite him. A gesture like that shows someone who truly cares and is passionate in what they do. Paige I am eternally grateful for the kindness you showed my dog today. Thank you so much, when my parents told me what you did it brought tears to me eyes!

Our dog Willow loves it there!! And always comes home cleaner than when she left :)…read more The staff are very nice and friendly and often have their dogs with them as well to play!

My dog LOVES coming to Cherry Brook. When I bring her, she drags me across the parking lot because…read moreshe is so excited! The staff are so friendly and kind. I love that she can continue to get her special meals when boarding there.

I wanted to post an update to my review…read more I did rehome my dog that day that they tried to charge me a $55 no show fee. I didn't show because I didn't have the dog anymore. It's They are terrible people at this vet- don't even go there if you are looking for kindness, compassion, reason, human decency, and respect. So disrespectful, especially the front office staff- there's like two people that are absolutely horrible, not sure why they work there. They come across like they completely hate their job and hate humans, but perhaps they do love animals, but they really hate the caretakers over those animals.

My Maine Coon kitten was under treatment for some undetermined vestibular issues and suddenly…read morebecame very disoriented one morning. My local vet was on vacation so I called Salmon Brook in a panic and within the hour Thumper was at the facility in Granby. Dr Groshek performed a battery of tests and X-rays, and sent Thumper home with some oral and topical antibiotics, and long term steroid pills to treat what is suspected to be an inner ear infection, with suggested consultation with neurologist in a few weeks. Thumper has responded quite well to the prescribed medications, appears well on the way to full recovery, although it is a long process with this type of affliction. Neurologist at Pieper Memorial recommended continuing with the oral steroids and topical antibiotics, with another follow-up in a few weeks. I am eternally grateful that Salmon Brook was able to accommodate in such short notice and under these stressful circumstances. Dr Groshek was very knowledgeable and empathetic, and I found his subsequent lab reports very thorough. Treatment costs were high as expected given the extensive testing, but I highly recommend this facility for prompt and exceptional care.

I don't often post reviews, but The Good Dog Spot is amazing. It has a clean and safe environment…read morewith professional staff who treat their canine guests like family. My puppy, Xander, loves going there.

My two dogs attended daycare here when I was living north of hartford and loved it. They are easy…read moreto communicate with and the dogs always came home happy and tired! I've since moved south of hartford and unfortunately it is too far out of the way for daycare purposes, but we still board our dogs there and they always have a great time. The groomers are also always able to fit them both in for baths when they are boarding which is super appreciated.

THIS IS WHAT I POSTED:…read more My dog Apollo has been going to Woof Gang for grooming since we first got him. I never thought we would ever find a groomer as great as Kelsey McCracken when we needed to find a replacement..... I am so thrilled to have met Erika Alwardt! Erika did an amazing job with Apollo - great communication and he looked perfect when we picked him up. I will continue to drive from my home in West Hartford to the Canton location for Erika to be his groomer. Thank you Erika!!!! Also, the owner Renata always goes above and beyond for her customers. Thanks!!!

I brought my pup in to get groomed and prior to leaving him, I spoke with the lady who would be…read moregrooming him and discussed I didn't want his hair shaved. She said she would trim him and showed me on the long hair scale she would keep him at a 4. I picked up my pup and she shaved him! Later that evening, I noticed he had a cut under his front leg! The day after, I noticed he had a cut on the bottom of his tail that got infected!!! Now my pup is on medication! Never going back!

I have been trying to purchase a dog training package at this location for weeks. Tried purchasing…read moreonline and I keep getting an error message. It's not user-error, as I've attempted from multiple different devices with no success. So I attempted to purchase and schedule the training sessions by calling the store directly. When I did so, they told me I had to purchase online or come into the store to purchase training sessions. I told the guy about the website issue and that I wasn't able to purchase online, his response was that "he's not concerned about the website and has nothing to do with it". So I drove 25 minutes to the store to make the purchase. Once at the store they told me I could only purchase training sessions when the trainer is at the store. How do these people make money, I give up...

I am writing this very short review out of frustration, in hopes that someone there will see this…read moreand address the problem. This location never ever answers their phones. You can leave a message (for the groomers), and not receive a response. This is incredibly frustrating.

I can't speak to the actual grooming but 0 stars for the owner's attitude. My dog came to get…read moregroomed and I let the receptionist know that he does not do well with other large dogs, that he's not aggressive but overly enthusiastic and it creates tension w other dogs. The staff at the groomer tried to put him in a temporary corral as opposed to a crate. I spoke up that this didn't seem safe for my dog because he could climb over or jump out (he's a large dog) and that I'd prefer him to be crated so he's safe from other dogs. Both the staff and the owner treated me like I was being unreasonable or some kind of jerk for not consenting for him to be kept in such a way. When the customer behind me asked what was taking so long I said I was waiting for them to have a crate for him bc he wouldn't be secure in what they suggested, the owner came out to tell me to stop talking bad about her employees. I'm not really sure if this was an off day for them or something but it was an incredibly negative interpersonal interaction and I won't be going back to this groomer. I also watched 2 dogs escape out the back door (which the owner told my husband I lied about). So: I waited about 7 mins to be checked in, rang the bell and watched utter chaos unfold in the back room. An electrician was working on a ceiling light above a corral w 2 small dogs. The electrician went to leave and the owner tried to move the corral to scoot it over to allow the electrician out the door but the dogs escaped under the corral and ran out the back door. The owner of Valley dog then went out the same back door you can see from their check in screaming for the dogs to get inside. Then several minutes later she finally addressed me waiting. This corral is (per both receptionists) is the same corral they wanted to use for my 100 pound dog. The owner tried to pack peddle and say that no, it wouldn't be the same corral but yes it's the same height and material and weight. Same corral. Overall a very negative experience and a huge waste of time. In addition the woman seemed exceptionally immature and unprofessional and then was talking about me to other customers. Update: the owner just called my husband and told him to take my review down. She also impotently threatened legal action if we refused. To the woman making this threat: feel free to pay your attorney to explain to you what's wrong with your behavior today. Do better. And telling my husband you're so tired of people taking their bad day out on you? No ma'am, honey it's you and your attitude, you're the problem.

Brady is 2 Year's old. He came to Lisa for his first hair cut. We love her and so does he....all…read moreI to say to him is that he's getting a haircut and he runs to the door!!!!

Very helpful and professional business. I've only chatted with them on getting my cat, Chloe,…read morepicked up and return for her grooming extravaganza but I feel safe and I am sure their grooming services reflect their professionalism. She goes to the spa next Monday and feel confident with them on giving the love and care for Chloe!

Took both of my dogs to this establishment I have a diabetic dog and was told that she was going to…read moreget the care she needed and the manager said that he would be the one taking care of both my dogs because my girl has special needs and requires insulin both of my dogs were severely dehydrated when I picked them up they were both staggering having trouble with there balance they were covered in urine both of there beds were covered in urine my girl had brown thick stuff packed into her nose that must have been sitting there for a while causing her breathing to be upstructed my boy was pooping blood they both had severed diarrhea and would not stop drinking water for hours causing them to throw up they were so dehydrated and I am certain that if I would of come back a day or 2 later my girl would of died I was assured that she was taken care of but the owner knows he dropped the ball and did not know how to care for a diabetic dog he assured me she ate and drank all of her food and received her regular insulin dose while all the whole time she was not eating her entire meal yet was still given her full insulin dose her sugar level was over 600 she was in ketoacidosis and I almost lost her the owner did offer to pay the vet bill because he knows what he did but I am very experienced so I was able to take care of her myself Do Better For the Next Dog owners this was horribe that my dogs had to go through this NO STARS