Dirty Dog is a Dog Groomer as well as a DIY Pet Wash establishment and Pet Bakery…read more Upon walking in all I could smell was fresh baked cookies. Yes!! Cookies and Donuts..Homemade for your fury friend at a decent price. Brilliant idea . They appointment to have my Moms pup Sammy groomed. Wash and cut. Normally they have quite a lengthy wait. We placed our name on the wait list. Luckily we were called later on the that day for an appointment. Sammy; my mom's dog was squeezed in to have a wash and haircut. Donna was our Groomer. She came out to greet Sammy, listened how we wanted him groomed and the icing on the cake was that Sammy felt comfortable. (He is a nervous rescue) Donna's expertise was the highlight of our experience expecally when Sammy came out to greet us smiling waging his tail looking like a million bucks. Donna did such an incredible job on his hair in a few hours time. So much love and compassion for my furry brother. We highly recommended this Pet Spa.

Terrible terrible service. I brought my husky in for a grooming and while she was overdue for a…read moregrooming and had a thick exterior coat, she was not in need of what they did. The staff called and recommended to us that our husky's belly be shaved due to the matting of her fur and I declined. I was not listened to by the staff and received another phone call saying that it was in my dog's best interest to shave her, despite the fact that I had already declined to have her shaved, and that they couldn't let her leave being that matted (?? this is my dog - therefore I have the right to decline what is being offered if it is not what I want done to her or if I think it is against her best interest given that she is a HUSKY who naturally temperature regulates with her thick coat). Then I got a third call from the manager saying that my dog needed to be shaved. I was not made aware that they were recommending her entire body vs just her belly (which is what was told to me on the first phone call I received and when I declined to have her shaved). The manager, Janet, also did not state that an alternative option would be to come pick her up and not have the grooming finished, despite her later telling me that she did offer this to me as an option. Huskies are not to be shaved, any groomer should know this. I later found out (after they shaved her) that Dirty Dog does have a policy to not shave huskies, so I am having a really hard time understanding why they broke their own rule after their paying customer declined (twice) wanting their dog shaved. After being told she needed to be shaved even though we declined twice, we agreed to have her belly shaved because that is what we were lead to believe they were going to do. They ended up shaving her entire body and Janet was not kind or respectful to me when I expressed my frustration at the situation. Not once did she take accountability for the situation but rather continued to try to convince me that I was in the wrong and this was the only option. I am incredibly disappointed in the service my dog and I received today. I will not be returning and I strongly believe no one else should either. Very poor manners and customer service. They tried to fall back on the fact that my dog's fur was in bad shape (which it certainly was not in good condition, but never has any other dog groomer EVER recommended shaving any of my huskies because apparently they are better at doing their research and understanding of the fact that huskies ARE NOT TO BE SHAVED), instead of apologizing for their unwillingness to listen to me as their paying customer. They also tried to fluff things up by saying my dog "was happy to have the fur come off," but they were likely just trying to absolve themselves from any responsibility of not listening to their customer. I understand the risks of matted fur and know that more frequent groomings are necessary in the future. What I don't understand is how Janet and her team at Dirty Dog did not take no for an answer the first time I told them I did not want my husky shaved and how they refused to offer consideration, empathy and an apology for how the entire situation played out.

Oscar isn't exactly a "spa day" kind of dog, but Ruff and Tumble handled his dramatic flair like…read morepros. He walked out looking sharp and feeling proud of himself.

Great job grooming my 3 schnauzers- beautiful space love that pups can just hang out and are not…read morecrated

This place is awesome with both my dogs. They are very professional and caring to my fur babies. I…read morehave recommended her to several people already who have used her and have no complaints.

I have been going here for over a year, Tanya is GREAT with my dog and other dogs that I have seen…read morewhile picking up my dog. Always does exactly what I ask and does a great a job.

Claudette's is amazing. The care there is wonderful , my dog gets the best treatment--almost a spa…read moreday! The trim is perfect & she handles mats in the fur so gently. Highly recommend Claudette's !

I have been using Claudette's for the last 4 years at the recommendation of a customer of mine. We…read morehave a Great Pyrenees and I was nervous to take her to any groomer for fear of her being shaved. When I heard Claudette used to have a GP I went without hesitation. She has done fabulously with our girl and I wouldn't dream of taking her elsewhere. When I drop her off and pick her up it's clear how much the staff love her.

Michelle has groomed and styled my dog, Bobby, 3 times. He looked great all 3 times. I felt she…read moretook her time and used her experience to assure he looked his best. The cost is comparable to other groomers I've used. If you take your dog to be groomed here, I think you'll be very happy with the results

If you are looking for a fantastic grooming place for your pet, I highly recommend Groomingdales!…read moreIt's a gem nestled in the heart of Simsbury off Hopmeadow Street run by two incredible women, Jessica and Michelle. These ladies are beyond sweet, and the love they have for what they do and, more importantly, the animals they service is just so evident. Believe it or not, one of my dogs, who is usually quite apprehensive about grooming (she nearly hyperventilates) and meeting new people, took to Jessica instantly! Seeing my dog run to Jessica upon arrival without even knowing her instantly made me feel at ease, because dogs KNOW who they can trust. What's more, after their pampering session, both of my dogs were reluctant to leave. If you need a place to have your pet groomed and want to avoid the big box stores, Groomingdale's pricing is super reasonable, your pet leaves looking stunning and feeling superbly clean. Trust me, you won't find a better place for your pet's grooming needs. Check out Groomingdales, you won't regret it!

We occasionally bring our dog here. He's excited when he thinks we're going to Ruff Life. He's…read morenervous in the car that we may not be going to Ruff Life. When he gets to Ruff Life, he's freaking out with excitement. And the Ruff Life crew is happy to see him too. They are very professional and quick to provide service. When I pick up our dog at the end of the day, he's tired because he obviously had a good time. And he almost never needs to go to the bathroom when he leaves or drinks a bunch of water at home, which means they're taking care of his needs. I highly recommend Ruff Life based upon our experience. Also, it's always a hoot to see all the dogs running around in the "hockey rink". 5 Stars

What a Ruff Life is truly Oakley's home away from home! From the moment we pull into the parking…read morelot, Oakley starts crying with excitement--he knows he's about to have the best day ever. The owners and staff are some of the kindest, most compassionate people you could hope for, and I always know he's in the best hands, whether he's spending the day playing with his friends or boarding overnight. The love, care, and attention they give to every dog is unmatched. They treat Oakley like family, and that means the world to us. I wouldn't trust anyone else with our boy--What a Ruff Life is simply the best!

Vache is a true professional who takes pride in her work and has high tolerance for "challenging"…read moreclients. My 15-year-old toy poddle (who only a mother could love bc of his intolerance to grooming and crating) is a pain in the neck to groom. He's been asked not to return to 2 grooming salons, including his very first visit as a 4-pound puppy because of biting - his way of objecting. He also hates being put in a crate and barks constantly. In short, not a dream client. In 15 years I've experienced only 2 groomers who can handle him (one in FL and Vache). I'm sorry he's such a pain, and I wish I could change, but clearly I can't. As you can imagine, I'm incredibly appreciative that Vache takes him on!

We USED to take our dog to Petco for grooming in the past but after some miscues and our dog coming…read morehome somewhat agitated, we were recommended to come here and have been very happy with the results ever since. Our dog is a terrier mix and came home very happy & energetic like he went on a play date. Our new dog, a golden retriever, was also very happy with her experience. The owner asked all the right questions from day 1 on hair cut, length, etc and was very professional and knew what she was doing and our dogs came home looking beautiful and relaxed like they had their "day of beauty". Have been going there ever since!

How good is the business doesn't want to be bothered to close the door?…read moreTells ya everything you have to know

We have been taking our 2 dogs to Karen & Lynn for years. They are delightful in every way and our…read moredogs love them.