+ Amazing service + + Staff is salt of the earth +…read more+ Excellent prices + My wife and I go here even though we no longer live in the area - it's that great. The staff provide probably the friendliest, most helpful service I've ever received from a business, ever. I'm not being hyperbolic. They're always smiling, enthusiastic, helpful and knowledgeable. And human! I actually feel like I'm talking to human beings and not just someone who's paid to talk to me. This cannot be understated for a service business. The service is self-serve, but they're more than happy to help you with everything save actually washing your dog (it is self serve after all). They provide treats and will lend you a brush. You get two towels, but they'll always give you another if you need it (the air dryer for your station usually does the trick enough). They give you good shampoo for your pooch. The washing stations are well-maintained. There's hardly ever a station out of order. We go on weekends so there's no appointment needed. Cost is $21 which I think is a very fair price. Probably one of the best run businesses I've ever encountered. There's no reason not to go if you're in a 15 mile radius.

Looks like a new opening for DIY dog washing. Just bring your dog, they make it easy for you to do…read morethe rest. They had one bay at ground level for no-stair service for elderly dogs, and then at least 4 elevated tubs so pet owners don't have to stoop over. Each bay had a gated area to unleash my dog first and fold down stairs for my dog to walk up the stairs into the sink (no dice, we just picked ours up). Service was easy, they offered several shampoo selections that were included in the price of $18 for a wash, the stainless tubs were spacious and had easy access to tethers, a spray hose which was easy to regulate water temperature, drying towels, and a blow dryer with speed that you can control. They even offered me an apron to wear so I wouldn't get soaked and treats for during/after to help. Best part is you leave the items in the bay and walk out, they do the cleaning from there. Clearly owned/operated by dog lovers. Will definitely frequent between our dog's other grooming appointments. So thankful for the service and that I don't have to do in my own home and fuss over clean up and dog hair down the drain. We tried Petvalu in Canton before but they closed.

I have been looking for a good groomer for quite a while now, and I have to say, Pawcasso, exceeded…read moremy expectations. Josh was the groomer that I worked with and he was so nice and did such a great job! My ragdoll cat is usually stressed out after she gets groomed, but this time, she was completely calm and relaxed! I finally found my permanent groomer! Thanks so much! My little girl looks beautiful!

This is our second time using Pawcasso grooming for our Persian cat and I can't say enough good…read morethings. We have a long hair cat that doesn't like to be brushed so we shave him 2 times a year to avoid a tangled coat. The convenience of having the groomer come to you is so nice. Above that, Josh is so caring and gentle and has given our cat the best lion cut he's ever had. The prices are fair, the convenience is great and Josh has both talent and compassion.

THIS IS WHAT I POSTED:…read more My dog Apollo has been going to Woof Gang for grooming since we first got him. I never thought we would ever find a groomer as great as Kelsey McCracken when we needed to find a replacement..... I am so thrilled to have met Erika Alwardt! Erika did an amazing job with Apollo - great communication and he looked perfect when we picked him up. I will continue to drive from my home in West Hartford to the Canton location for Erika to be his groomer. Thank you Erika!!!! Also, the owner Renata always goes above and beyond for her customers. Thanks!!!

I brought my pup in to get groomed and prior to leaving him, I spoke with the lady who would be…read moregrooming him and discussed I didn't want his hair shaved. She said she would trim him and showed me on the long hair scale she would keep him at a 4. I picked up my pup and she shaved him! Later that evening, I noticed he had a cut under his front leg! The day after, I noticed he had a cut on the bottom of his tail that got infected!!! Now my pup is on medication! Never going back!

Today was my first time taking my Max to Ruff & Tumble in Glastonbury. I cannot say enough about…read moreErika! She was amazing from the moment I arrived. She was so friendly and professional. I immediately felt comfortable leaving my 5 month old Shih Tzu in her hands. I am super pleased with the results. Max is such a playful puppy and full of energy. Erika was able to groom Max even with all of his energy. I am so impressed and beyond amazed on how gorgeous my puppy looks. The first two pictures are before pictures of Max and the others are after. Erika you have a new loyal customer ! I highly recommend Erika and the Ruff & Tumble Dog salon in Glastonbury. Everyone there was very friendly and professional.

From the owner: Hi everyone, my name is Erika, and I have been an animal lover all my life. I grew up with a mom…read morethat has been a hairdresser for all her life. So, I decided to combine my two passions, grooming and my love for dogs. I went to commercial grooming school and became a certified commercial groomer with additional certificates in geriatric dogs, first aid and assessment of skin conditions. Give me the opportunity of grooming your dear one. We are absolutely happy to hear about your pet’s specific needs. Different breeds often require different services while grooming and I’m here to help you. For the moment I can't offer mobile services. instead we are offering pickup and drop off.

Very helpful and professional business. I've only chatted with them on getting my cat, Chloe,…read morepicked up and return for her grooming extravaganza but I feel safe and I am sure their grooming services reflect their professionalism. She goes to the spa next Monday and feel confident with them on giving the love and care for Chloe!

Took both of my dogs to this establishment I have a diabetic dog and was told that she was going to…read moreget the care she needed and the manager said that he would be the one taking care of both my dogs because my girl has special needs and requires insulin both of my dogs were severely dehydrated when I picked them up they were both staggering having trouble with there balance they were covered in urine both of there beds were covered in urine my girl had brown thick stuff packed into her nose that must have been sitting there for a while causing her breathing to be upstructed my boy was pooping blood they both had severed diarrhea and would not stop drinking water for hours causing them to throw up they were so dehydrated and I am certain that if I would of come back a day or 2 later my girl would of died I was assured that she was taken care of but the owner knows he dropped the ball and did not know how to care for a diabetic dog he assured me she ate and drank all of her food and received her regular insulin dose while all the whole time she was not eating her entire meal yet was still given her full insulin dose her sugar level was over 600 she was in ketoacidosis and I almost lost her the owner did offer to pay the vet bill because he knows what he did but I am very experienced so I was able to take care of her myself Do Better For the Next Dog owners this was horribe that my dogs had to go through this NO STARS

Our dog Willow loves it there!! And always comes home cleaner than when she left :)…read more The staff are very nice and friendly and often have their dogs with them as well to play!

My dog LOVES coming to Cherry Brook. When I bring her, she drags me across the parking lot because…read moreshe is so excited! The staff are so friendly and kind. I love that she can continue to get her special meals when boarding there.

I have never been so disgusted by a place. My family and I sent our Sealyham Terrier here for a…read moreTRIM and instead they took it upon themselves to shave him down completely. They absolutely destroyed his coat and coloring. Giving him razor burn all over his face and paws. When I asked for a refund, the manager was both rude and unprofessional. When she called, she already had an attitude stating that she wouldn't talk to me about my our dog. Then she proceeds to try and blame us for his hair cut by claiming that we don't take care of our dog and "bush him." Then to top everything off, she has the audacity to hang up on me when I told her there was no reason for him to come out looking like that. As you can see in the before photos he is completely maintained. These people should not be allowed near any dogs.

Unfortunately, the manager is really rude. She doesn't seem to care for people, so I'm not sure how…read moreshe can run a business that cares for pets.

Customer service communication and the gentle patient care of the groomer made what has been a…read moredifficult task in the past a pleasure. Nothing like in the driveway service and she kept in touch the whole time via text. My dog even kissed her at the end when we said goodbye! Highly recommend.

I have made 3 appointments over the past six months with Furry Land mobile dog groomer for my 15…read moreyear old dog and all have been canceled within days of the appointment. this is a safety issue at 15 years old, and I'm left high & dry each time! Never again!

3rd Class In for a 3 Month Old Puppy... Wow Watch Out!…read more We started off at Canis, and it was truly awesome. Unfortunately, after a few sessions, the co-owner, Derrick, messaged me through their chat platform to say that our puppy had been making noise in her crate that day. This was a one-off situation -- she'd had some stomach issues in the days prior -- but he warned that if it happened two more times, she would be removed from the program. I understand it's their program and their rules, but his communication style was extremely direct -- almost as if he were speaking to a dog -- harsh and matter-of-fact. He told me that how I receive and perceive his messages is "on me." Talk about customer-oriented! If he ever took a class on people or management, he might learn that there's an old saying: perception is reality. I also had a few billing questions, and since texts weren't resolving the issue, I asked multiple times for him to call me, which he eventually did. From the start of that call, he was defensive and completely closed to any feedback about his communication style. I was honestly shocked at how the conversation unfolded and even asked if he was the owner or manager. Despite all this, I genuinely wanted to continue working with them. In short, they removed us from the program the very next day and promptly refunded our fees. My advice: don't offer him any feedback -- he doesn't take it well. It's a real shame, because the staff at Canis are wonderful, and the facility and programs themselves are truly impressive. We had been raving fans and recommended them to everyone, so this turned out to be a very disappointing experience.

Canis Mountain Dog Training is so great in many ways but they offer a membership package which…read moreincludes weekly group walks! Not only does my dog, Timber enjoy the exposure to other dogs but I've been making great friends along the way! And on days like today when Timber has trouble controlling his big dog energy, Bee and Derrick are so patient and helpful. They provide clear instructions and help us, as pet parents, expose our beloved dogs to a variety of new places and people. The group walks are in different locations each week and it's easy to sign up and find the locations in the CMDT member portal. I'm so happy that Timber and I have found this credible community. All week we look forward to Saturday mornings!