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    Paw Spa

    5.0 (5 reviews)
    Closed 9:00 am - 5:00 pm

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    7 years ago

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    Candlewick Kennels

    Candlewick Kennels

    (44 reviews)

    aww, five stars for our 1&5/8th eared feline friend. what a great job they did with our cat, sure…read moreit took half a day to acclimate back home (seems fine now) but he's still the drooling lazy fool he was before we left on our California adventure. we opted for the more spacious condos over apt, zoning laws aside they followed our request for an outward facing domicile and I think he was happy. I'd say we're a solid 3 out of 5 for crazy cat parents, so we were very satisfied With the whole situation. nail cutting was 1,2,3 so bless them, still shocked GAH can't cut them, Im likely bringing him back for future cuts. Five star remeow.

    I was very surprised and disappointed by the service I received at your establishment on May 10,…read more2026, when picking up my four dogs. At drop‑off, on May 8, 2026, the front desk employee with black hair and facial piercings was neither friendly nor professional. She was abrupt, showed no patience with our dog Frankie, and even tossed the leash toward me while saying, "You need to put this on him," simply because he was afraid of her. This occurred in a full lobby, which made the interaction even more uncomfortable. When we returned for pick‑up on May 10, 2026, the employee assisting us was polite and professional. However, the same staff member from May 8, 2026, came out again and rudely said, "One of you needs to go get your dog, and if he keeps acting like this he can't come back." She did not tell me where I needed to go to get Frankie, and when I asked, she simply pointed toward the door. What makes this even more concerning is that Frankie's report card stated he was "such a great boy," "well‑behaved," and "a pleasure to have," and that he "had a great time in the courtyard with his siblings." Clearly, the issue was not Frankie's behavior but the employee's attitude toward him. When I expressed my concern to the polite staff member behind the desk, instead of acknowledging the situation or saying she would inform management, she told me we could "try one more time," but if Frankie "acts up again," we wouldn't be allowed to return. This response was disappointing and did not address the unprofessional conduct we experienced.

    Paw Spa - groomer - Updated July 2026

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