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Road Runner Sports

4.0 (633 reviews)
Open 10:00 am - 7:00 pm

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Fit Finder for custom inserts
Laura C.

Holy guacamole!!! Wow! Okay, where do I begin? I am an athlete at heart. I've done sports my whole life, including running track in college. I've tried a lot of shoes out there, so it's safe to say I am a certified shoe and sneaker girlie. Attempting to take care of myself, I decided I needed custom designed sole inserts. Zack, gave me the full run down and analysis of how I walked and stood; in addition they have a machine or 2 that measure your feet true size as well as HOW you distribute your weight. I highly recommend Zack do much he's professional, knowledgeable, and understands consumer desires. Sherrene helped me find shoes, I took home two pairs and she was super sweet and patient with me. To be fair, I came on a busy Saturday so that's my bad. She did fit checks for my toes, recommended me socks for my poor circulation. She was so helpful and the kicks Zack and her recommended I bought. As well as some super cool flip flops that feel like clouds. Another team member that went above and beyond besides Zack, Sherrene, is also Adam who helped my best friends out. Honestly, it's a good value because I am not a shoe fit expert. The shoes they recommended me based off my PERSONAL needs, feel soooooooo good on my feet. So it's one hundred percent worth it to me. Think of it this way, you only have like one pair of feet and ankles... Take care of them. Thank me later.

THE LIGHTEST SHOE I'VE EVER FELT AND HELD. CRAAAAZY!!
Allister D.

I don't normally review these types of businesses BUT I have to create one for Zack! I came in today as a new customer and was welcomed by him and Jim. I really like the way they serve their customers here. They don't apply pressure whatsoever about their memberships. They are very informative about the company, shoes, apparel, your feet dimensions, etc. You either like it or you don't. It's hassle free. Zack taught me about different shoe companies and presented different shoes and their capabilities. He is non-judgmental and is very supportive of what you like but will present new knowledge about what other shoes have to offer as an option. We got to talk a little about our lives and our passion for shoes and how important they are in our everyday lives. He's so passionate about what he does and deserves many blessings. I literally didn't need a computer; he answered all my questions and more. Zack is the man! They have lots of options from shoes, nutrition, apparel, watches, music to even watches. Not to mention, they even have tools to help with massage and recovery. This is a runners playground for sure. I'd love to come back again! Huge thank you to Jim and Zack.

Tina L.

We love Road Runner Sports. Even though I didn't get to experience the fitting there. The selection of running shoes tailor to my needs when I'm working out. I like that with membership you have 90 days to buy and try it, if it doesn't work out. Can exchange for another pair. I wanted to fall in love with the new Brooks Ghost 16 because I've owned a pair of Brooks before but I stuck with ASICS. Just light on my feet and great for working out. You get what you pay for and it's a great sweet deal!

Choices after going through the fit finder
Scott S.

I had an elaborate and amusingly high tech fitting here, no wait as it was lunch time. So the guy, who's name I forget (sorry), walked me through these various machines that measure your ankles and tendons and foot pressure and probably other stuff too. Pretty cool, not sure if it helps a lot but it's fun. We get done and he also makes custom insoles for me, based on my type of running. If you have any joint or tendon issues the salesman can figure it out through the machines and account for that. When it's time to pick a shoe... my goodness, they have hundreds. If you don't come in knowing what you want you're kind of at the mercy of the salesman and your budget, because they have so many at so many price points. And the colors! Personally I am not a fan of flashy workout gear, but if you are then you're in luck - they have every color and combination of colors you could want. I ended up with a pair of nice gray running shoes which I've put about 10 miles on so far. And so far, so good. My feet stay cool and dry and the fit is really excellent. I don't notice my feet at all running, which is what I wanted. Price-wise this place is not cheap, I spent over $200 on the shoes and insoles. Obviously this can vary but for me it's a pretty high price for something that will wear out in a few years. But on the other hand, good running shoes can make a miserable, boring, yet necessary evil like cardio less unpleasant. So for me it's money well spent.

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Teo was really helpful explaining Ortho support inserts and we left with some really comfy socks. Great experience today!

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7 months ago

CJ was absolutely awesome! Great attention to detail on our latest pair of insoles. Definitely going to ask for him again.

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Ask the Community - Road Runner Sports

Does Road Runner Sports sell Vibram shoes in-store?

Thank you for reaching out Curtis P. We do have a few in store, but mainly order direct from Vibram! Please give us a call 408-796-6979 and we can double check for you!

Don’t See Your Question? Ask Away!

Review Highlights - Road Runner Sports

Andy was incredibly helpful and really went the extra mile to make sure I left with inserts that fit my foot/shoe size.

Mentioned in 59 reviews

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For the first time, we decided to rent ski clothes instead of buying and we couldn't have been…read morehappier. It was very cost effective and IMO it works incredibly well for families with growing children. We were going in a last minute trip and I was able to find everything I needed for a very reasonable renting price and just needed to spend a few minutes inside the store. Staff was super helpful guiding me through the process. This is my favorite Sports Basement location. Highly recommend!

"Best Footwear Experience--Ask for Steve!"…read more I've been to countless running and shoe stores over the years, but my experience at the Campbell Sports Basement was on an entirely different level. If you are looking for new shoes, do yourself a favor and find Steve in the footwear department. His knowledge is genuinely unmatched. He didn't just point me to the newest or most expensive model; he took the time to understand the mechanics of my feet and explain the nuances of every shoe we discussed. He even had me running down the aisles in various pairs to ensure the fit and feel were perfect. It was easily the best customer service I've ever had, better than some shoe speciality shop! To top it off, I found out about their "Love Your Purchase" return policy. It's a total game-changer--knowing I can actually test these out and bring them back if they don't work for my feet gives me so much peace of mind. Between Steve's expertise and the store's return policy, I won't be going anywhere else for my gear.

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DICK'S Sporting Goods - Robert is the man!  Pro at what he does.  Great service and he even told me about a nice ridge line bike trail near cayote creek.

DICK'S Sporting Goods

2.8(159 reviews)
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I was in need of some San Francisco 49er gear and wanted to check out Dick's sporting goods to see…read morewhat they had to offer. Right when you walk in, they had a big section of 49er apparel and accessories. I really loved the selection of hats they had. I was hoping they would have more offerings of women's apparel, but the selection they had was small. There was a 49er top with red sequence all over it. It was beautiful but they only had two of them and neither were my size. The price for the top was $75, which I thought was a bit expensive. I decided on two 49er hats for myself and my husband. I headed to the checkout and was immediately helped. I asked to young lady at the checkout if they had more offerings for the 49er gear. She directed me to the back of the store where she said there were more items. I paid for my hats and then went to the back of the store where she suggested. There was a section there, as she claimed, but it was all football jerseys priced at $130 and above. I was happy with the purchase of the hats and left the store. It might be better to check online first before going to the store to find 49er gear for women.

Came in to try on the Mexico World Cup Jerseys and was impressed when I walked it at how big this…read morelocation is and how organized it is. I found what I was looking for super quick and they have a couple fitting rooms which is nice! They have a huge selection if local team merch, shoes and gear. Theres also a lot of really friendly staff walking around that can point you in the right direction if you don't see something you're looking for.

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Nike Factory Store - San Jose

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Nutrition Palace - Like a kid in a candy shop. S/o to Fritzie!!

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Illusions Activewear - Life Guard 2pc and 1pc suits available. Heidi Hipster 2pc shown in photo.

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Ordered my suits almost 2 weeks ago, still have not arrived. In order to track the shipping I had…read moreto install the "Shop" app on my phone, it's incredibly intrusive & simply does not give accurate info. Tried to call their phone number, got a voice message directing me to leave a voicemail, but the mailbox is full! So much for customer service.

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Road Runner Sports - shoes - Updated May 2026

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