We made an appt with Caliber on Sept 18th to have a windshield replaced. We were told that they…read morewould be at our home on Sept 26th between 8:00 and 5:00. By 5:00 we hadn't heard anything, so we reached out to them. We were told that because of the hailstorm in Austin over the weekend they were slammed, but a dispatcher would contact us. We received a text around 8:00pm stating a contractor would be at our home on Sept 27th between 8:00 to 5:00. I understand things happen. Last time I checked communication doesn't cost a thing and it goes along way in customer service. Fool me once Caliber, shame on you. Fool me twice Caliber, shame on me. We went with someone else.

From the owner: Get expert auto glass repair brought to you with Caliber Auto Glass mobile auto glass replacement…read moreservices that come with a National Limited Lifetime Warranty. We can take care of chips, cracks, and perform windshield replacements as well as any auto glass replacement. We make it quick, easy, and handle all claim processing for you, too. Have driver-assistive safety features on your vehicle like Pedestrian Detection? We have top-of-the-line ADAS Calibration services to make sure those features are well-tuned and ready for the road.

Safelite was awesome. I needed my rear windshield replaced and got a 7am appointment the next day…read more I was greeted right away, everyone was super friendly, and Javier did a great job on the repair. He kept me updated and had me out fast. The waiting area had coffee, comfy seating, and Wi‑Fi, which made the wait easy. This is the second Safelite location I've used and both have been consistently great. Fast, professional, and stress‑free. Highly recommend.

Missed appointment two days in a row. Very poor service. Waited at home twice for nothing. Don't…read morebother using this business

Great work! The owner is friendly and professional, and makes you feel welcomed. Fast and accurate.read more

O-M-G, Avoid this shop! BIZARRE, UNHINGED BEHAVIOR, June 20, 2022…read more I called Cool Tint Shop on 6/18/22 & got no answer but businesses rarely have office staff these days. Being just 10-12 minutes away, I drove over and saw a man in the open garage tinting a car's windows. There were perhaps 2 -3 other cars which might've in queue at 1:25pm (they closed at 6pm). Not wanting to interrupt, I tried the door of what looked like an office: Locked. I saw no one else, so I returned to the man I'd seen to ask if he could fit my car in that day. The young man (blackish-brown hair, 30-ish, 6-6'1", med thin build) who I'll call "tint guy" stopped to hear my question, He responded shaking his head and seeming almost annoyed, but it WAS hot and I WAS interrupting. He said no, he couldn't do it. Understood. I said OK and explained that I only came because I'd tried calling beforehand but got no answer. He repeated "I can't do it." He went back to his work without suggesting I return at a different time or day or offering any such option. I left and chalked it up to bad timing. Two days later, my husband called, hoping we'd have better luck. No answer, but seconds later, Cool Tint Shop called back. On speaker, I recognized tint guy's voice saying we could bring our car & he'd get to it by 1pm. Husband said we'd drop off in an hour. They discussed a few specs and we prepared to go in two cars, one to drop off at Cool Tint, where we'd pay in advance before continuing to Taylor for a scheduled commitment--YAY! We got there 70 minutes later and tint guy exited the open garage door to meet us (no one else visible & no obvious cars in queue). Husband said he was the one who called earlier about dropping off the Honda. Oddly, tint guy asked: "Do you have an appointment? Because..." (he trailed off), Husband cut in: "No, but you said on the phone we could bring it in." Tint guy then said something that included "Don't get mad at me." We both thought it was a joke about the difference between saying "bring your car in" vs. "you have an appointment." We chuckled, but tint guy repeated (dead serious & more forcefully) "No, don't get mad at me!" We were stunned & speechless at his sudden ire. TG then asked, "Were you getting ceramic? Because I've got a ceramic appointment." Husband said "No, we said regular." Tint guy then said "No... I'm not doing it. I can't/am not going to do it." Still in shock, we reminded tint guy he'd agreed to tint our windows just over an hour ago & told us to bring the car. Tint guy rapidly began to lose it and incoherently tried to explain why he wouldn't provide the previously-agreed upon service. I asked why he was saying this (or behaving this way). Tint guy put his hands out defensively (like "stay away from me") and repeated he wasn't going to do it. "I'm not dealing with you all coming in and getting all angry with with me--I'm not doing it." He had became so upset that physical stress caused his voice to quiver and break! It was altogether MIND BOGGLING. Tint guy then gestured to the west and said (shaky voiced)"There's another shop down there you can go to," He began fumbling with putting ear pods/buds in & turning his body and attention away from us. Husband stared at me in disbelief for a second, but was then done, simply saying to me: "Let's go" as he started for his car. As an Austin police officer, I am accomplished/was departmentally-commended for de-escalating stressful situations. (Also received Austin Dispute Resolution Center 'Peacemaker of the Year" award).Tint guy's meltdown had nothing to do with us (mid-60's couple) and I certainly would never spend a penny with him after such treatment. But I wanted to assure TG there was no anger or ill will on our part--that this was an epic misunderstanding. As I spoke, he abruptly walked into the garage and lowered the door to shut behind him. That's how our experience with Cool Tint Shop began and ended. I can't (don't want to) get into tint guy's head, but as an elder African American, I CAN identify what racism feels like, and I'd be remiss not to say that's precisely what this experience FELT like. To both of us. I STRONGLY advise against doing business with this company at least as long as tint guy (described in paragraph 2 above) is there.

I had taken several vehicles to them and gotten decent results. This last visit I went to get work…read moredone the owner came out with a rude tone shouting at me that he didn't have me down for a full car tint that his wife had not booked it that way and that it was my fault. So I tried to be reasonable and get the front doors done and a windshield strip but he his wife and son teamed up against me saying I was a bad customer that when I came In I had complained about something being under the film. I most certainly did bring it to his attention as a piece of his cleaning rag was wedged between the window film and windshield glass In the drivers line of vision. After the gang broke up I decided that they were no longer the hardworking humble family I had been doing business with previously but now just money hungry or something of that nature. I got my keys back from the girl working there and promised them don't worry you'll never see my face in here or be getting any referrals from me.

I highly recommend this little tiny shop in Bastrop County. The staff is extremely friendly and…read moreknowledgeable. They tinted the windows of my wife's Tahoe. Excellent work!

WORST JOB EVER. Save your money and time. Go somewhere else. It had been a nightmare using this…read morecompany. This is not an honest or good company!! They charged me for new molding and glued down the old ones. They left multiple air gaps in the windshield. They scratched up our cars paint. They broke all the cowl clips and then tried to "fix" it by gluing it down. Two times they replaced the windshield back to back because it re-cracked the NEXT DAY after replacement. Now they are saying they won't take responsibility for it, or give us a refund. We will be seeing an attorney over this. I've never sued anyone in my life but this is actually criminal. i have since hired a different company who did a phenomenal job and said that they have to "fix" Aztec's jobs, all the time!!! They are still refusing a refund and I had to pay another company to fix their damage. DO NOT GIVE THEM YOUR BUSINESS

Very professional and quick service. Really good price for a quality work…read more Would definitely recommend Aztek Auto Glass.

Everyone was very kind, the service was quick it only took like 20 minutes and I left with exactly…read morewhat I wanted.

I do not recommend doing business with Shannon and her tinting business and this is the reason why…read more So I called her shop on Friday afternoon March 27th. She said she's only doing house calls and the soonest she was available is Wed Apr 1st (today). I really needed it done by Monday but reluctantly I agreed to wait for Wed so her team could come to my home and knock it out. I gave her my full address, city state and zip on Friday. I spoke to her Monday and Tuesday this week to re-confirm address, pricing and details of what was to be tinted. Lo and behold she waits until one hour before her team is supposed to show up at my house today to tell me oh by the way she made a mistake and it's going to be $600 for me instead of $500. She is blaming it on the fact she didnt know our home was so far. She had opportunities to punch our address is on Friday, again on Monday and again on Tuesday but she claims she never did until one hour before arrival and now I've wasted 2-3 days of time when I could have gotten this job done elsewhere Monday morning or Friday afternoon last week. Horrible business practices this place has and I will never recommend anyone to them.

I was contacted by Marc Calderon by phone for a job on February 9, 2023…read more He was responding to an Angi's List or Home Advisors' inquiry. I hired him to replace a window and he completed the job as promised and on time. I contacted him again on December 4th, 2023 to provide window balancers for two windows and when he arrived, he upsold the balancers for total window replacements. He required a 479.32 deposit with a balance remaining of $311.09. I issued a check in the amount of 479.32 and the check was deposited in an account at the First National Bank of Bastrop on December 9, 2023. I have since contacted him on several occasions for completion of the job he promised to complete within a January 8-10, 2024 timeframe but he has basically stopped responding to my texts. However, on January 11th, 2024 he texted saying he had the flu and would be checking scheduling to see when he could get the project completed. He again stopped responding until I told him I would be filing a police report saying he was sorry we were having to have this conversation and promised to prioritize my project. Again, he stopped responding to my texts which leads me to believe he is stalling and has no intention of completing the project. The company only responds when I threaten to file a police report and has not completed the work as promised. Marc Calderon has done this before as evidenced by the complaints on the Better Business Bureau's site. He also goes by the name of Texan Glass Care and Texas Glass Care. https://www.bbb.org/us/tx/bastrop/profile/glass-company/texa After delving deeper into the practices of this man, alarming reviews are also on Home Advisors naming this individual as a scammer. https://www.homeadvisor.com/rated.RCLandscapeandLawn.730 This man is a repeat offender in his theft by deception techniques. This individual must be stopped.

MARC CALDERON IS A THIEF!! He lies & took our money. DO NOT hire him to replace your windows. He…read morewill contact you if you search for window repair on certain websites so beware!! We have filed a police report!! -Austin,TX