From the back office to the tech that came out, the overall experience was excellent…read more Hellen worked with me for weeks on trying to find a windshield that was on back order and was apparently hard to find at this time. We did most of that over email which personally is huge for me. Ronald, the technician who came out was very pleasant and professional. He explained all the doubts and questions we had and made sure we were satisfied with his work. One last note, they came to our driveway and did all the work, definitely a huge plus for us. I would definitely recommend these guys if you need glass repairs on a vehicle.

Beware of this business. I needed a window replacement for my Mercedes as it was broken into in my…read moreresidential garage, and was told they could fix it. Their manager assured that the window they had ordered met "all manufacturer standards". Word for word from Helen, the manager over there. Come to find out following the replacement that the glass is not even the correct size for the vehicle! There is NO WAY that an incorrectly sized window "meets all manufacturer specifications" for my car, and the vehicle is still exposed to both wind noise and weather elements. When I notified them of this, they acknowledged that they made a mistake but told me that because they gave me a discounted price they cannot do anything about this. I did not receive what I paid for, and their refusal to work with me or make this right is unacceptable. Completely agree with the other negative reviews, they leave you no choice but to contact BBB and attempt to take legal action over something as simple as replacing a window. Will update this review if the business shows any sign of making this right.

Windshield replacement gets complicated and expensive when ADAS machine vision camera module is…read moreinvolved. Vision has to be re-calibrated after windshield replacement. Several windshield replacement services either didn't know about this calibration, or dismissed it as unnecessary. Nope. Wrong. These folks at Auto Glass Solutions did a good job for me for less $$ than a big company. I spoke directly with the owner and technician, who explained the ADAS calibration. Good folks. Excellent work. Recommended.

Jan 19, 2026 review: ----…read moreI went there on Mon morning around 11:30am and got my windshield rock chip repaired. Owner Mark was friendly and will give you quote instantaneously. Be ready to wait for few mins though as he is busy on phone sometime with other customers. He provided us both repair and replacement cost and gave us pros and cons of both. Didn't force to go for replacement, like some shops do. The repairs itself was very quick, took around 10 mins, it was done by Jason. He explained the process very calmly and answered all of our questions. The owner trusted his guys with repair and only came to see afterwards. Overall smooth experience and would recommend this place for glass related work.

These guys are fantastic. Had my car broken into resulting in a shattered right rear passenger…read morepower window on a Saturday, and these guys gave me a competitive quote to replace with great communication throughout the weekend. They showed up on time and fixed it within an hour. Hopefully I won't need glass service again but if I do I'll be using Castle.

Castle Auto Glass did a great job at replacing my windshield. Very affordable, very friendly staff…read morethat provided great and timely service.

Quick, easy, affordable. And I can see through the windshield with no wind and water in my face…read more I don't know what else to say.

Spoke with David through Yelp who helped me quickly see if they could service my Tesla Model 3…read moresunroof. Even though it was the weekend and night time I got a response and was able to take my car in first thing Monday morning. Got my car back the same day at 4pm. Really appreciate the prompt service that was reasonably priced! Only odd part was they share a storefront with another auto company, and their store name wasn't well labeled. I double checked with David who quickly explained they shared. Wish I knew that ahead of time but otherwise everything was smooth!

Very good experience. Greg was very easy to communicate with, friendly and professional. Eager to…read morebe helpful. Competitive prices. I felt very comfortable with him working on my car. Recommend highly. (He replaced my windshield.)

Service request. Greg was completely informative about everything and I appreciate his honesty. I…read morecould not get my crack in my windshield repaired because it is too large and rather just trying to make a sell and just fix it. But he knew that over time, it will eventually crack and I recall that this has happened to me in the past. Greg has my business when I can replace my entire windshield.

I had a concern about a dent on my windshield and this company reached out the same day. Sarah…read morehelped me through the process and booked an appointment that worked around my schedule. They are a mobile mechanic, so it felt much easier waiting in the comfort of my home for the job! The technician, John, was professional and finished the job in an efficient manner, no complaints. Highly recommend for all your auto glass needs!

It was Saturday morning, and we were driving down 35 when a rock flew right off a truck and hit our…read morefront windshield. Beyond anything else, getting a crack repaired as fast as you possibly can is key. I did a quick search on yelp and called Reliable first. They let me know, they could be at our house in 2 hours. Within 2 hours, the tech arrived at my door and knocked out the crack fill and repair. In no time, the crack was nearly gone. It's been almost a year now and it hasn't spread out even the slightest. All around quality work and good price.

So glad I found this company to replace my windshield. They were able to come out the same day,…read morewere reasonable, responsive, and efficient. Everything went smoothly, and I would hire them again.

Glad I shopped local - Thanks Marquis you are a pro. Highest rating service, price and courtesy.read more

Must have had a chip in the windshield as post the major freeze the windshield spider-ed. Call a…read morefew places and even the shop that does all my repair work and got two recommendations for Absolute. Gave them a call and left a message. Called after not hearing anything and got in touch with someone and got all the details of cost, etc. I told them I call them right back about scheduling. I needed to work with my partner for someone to be home when they showed. Then it was pretty hard to get back in touch with them. Took a few calls. I would honestly would knock a star because of this. However, when I finally got in touch with someone they said they had a family member pass. It is the year of COVID. I get it. Life is too dang hard at the moment and a windshield is nothing compared to death. Got something scheduled. The day of someone called and said his guys were going to stop for breakfast in Oak Hill and then head my way. Two hours later they showed. Again not really cool to take two hours for breakfast. Obviously, they either were far away (Oak Hill is about 15 minutes from me) or did something else. Usually wouldn't be a big deal but we had somewhere to be and needed time to get there. Bad on us for scheduling something three hours post a scheduled time to meet. The two guys that came out were professional and fast. I guess they did a good job as the windshield is in place and hasn't fallen out. They moved the toll and inspection sticker for me. $400ish seems high but when I called around it was about the same price and they come to you. Things cost more than you ever think they should. Overall I would have them improve their communication. Then again maybe I caught them at a bad time. Either way I have a new windshield and didn't have to go anywhere to get it. Do note you can't move the car for about 90 minutes post installing a new windshield. Thankfully, we have multiple cars to drive to our appointment.

It seems impossible to keep rock chips out of your windshield these days. I'm so happy I found…read moreChance, at Absolute Auto Glass. Chance was actually early to my appointment and was able to repair my windshield in no time. He was very friendly and professional. I hope I never have to use a chip repair again, but if I do I know I'm calling Chance at Absolute.