1. Low Price Auto Glass

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Austin, TX

Low Price Auto Glass

4.7 (225 reviews)
Closed • Closed

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Response time

2 hours

Response rate

100%

Services - Low Price Auto Glass

Auto mirror repair

Auto mirror replacement

Tint application

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Recommended Reviews - Low Price Auto Glass

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Reviews With Photos

New Windshield for my 2022 Dodge Charger GT!
James S.

I highly recommend LPAG!!! The quality of service, products and definitely value for your money is incomparable. LIFETIME WARRANTY FOR CHIP REPAIRS, 10% 1st Responders Discount. SNAP FINANCING 100 Day ZERO INTEREST.

Outside
Lyla A.

They replaced our hail cracked windshield when they said they would, and for a fair price. They even got the inspection sticker and tags off the old and on the new! I would recommend them!

W

2023 kia location 10720 N lamar in the HOOD Cheaper is not always better Hello I am a military veteran of the iraq war sent my mother here march17,2023 because of the reviews got a crack took it back owner said they could not fix it took it somewhere else turns out the windshield does not belong to the car that's why it cracked mother complained she was hearing air turns out the glass is coming up and has put my mother safety at jeopardy will ask for a full refund are proceeding to small claims court we do not want them to replace the glass due to the first replacement being so faulty and time lost not to mention safety also can not understand how the owner looked at the windshield when we received a crack went in the second time was Quick too say he would not fix it but did not see the glass literally coming off the framing of the car they rushed the job cut corners to save money charged my mother $500 Destroy the rear view mirror just the worse service it seemed already kind of shady when they were talking to us how they were buying the glass then charging $500 when they got a repurposed glass and tried to say it was not after market i know because she talked on the phone in front of me i held my tongue it business but if you going too charge professional prices as much as safe lite the glass should not be coming up and job should not be faulty my mother is going to get it replaced again we want a full refund if we win in small claims court they will pay are fees and we may be awarded more for are time and safety being but at jeopardy and the fact they rushed the job even though they had the vehicle all day when we jumped in the car we had to come back because the sensor on the rear view was completely detached from its placed when they look at it turned out they broke it and had to replace it now to find out the glass is to small and the adhesive molding is becoming detached because the fitment is off wind noise is so loud we live out of town we been back twice we will not be returning please give us a Full refund i have read many reviews but i find them hard to believe after the experience we received will call tomorrow to discuss further action called multiple times with no answer through out the day and emailed the company only to find out that the email that is posted on the website is faulty kind of shady

They spotted the resident fur baby!
Roy R.

These guys are pretty awesome and I love how they run their business! I had an emergency with a broken driver window and they were an approved vendor from my insurance. They happened to have my window glass in stock and Henry told me to head on over at my convenience. Told him it would not be until nearly 5pm and he said that was fine even though they close at 530. I arrived a little after 5 and quickly took my vehicle in. Shortly after we find out that the wearhouse accidentally sent the passenger side. Thinking his wearhouse guy had left for the day, he apologized and told me they would put a clear plastic for the evening and could take care of me ASAP the next day. I say no problem and Bam, the phone rings and it's the wearhouse guy. They quickly go get the correct window and before 6pm I'm on the road with a brand new window that is crystal clear. Crystal because the tint guy had gone home and that was totally understandable! I'm currently here now (the next morning) getting it tinted and Henry allowed my pups inside even though he already has his own fur baby inside behind the counter. My dogs were then only ones that got excited. His baby was a perfect host. Henry still gave mine tons of treats though! Can't beat quick service, genuine care and some love towards my fur babies! If you have an issue with anything, they will make it right without issues. Great job gentlemen. Oh and if you're craving some good grub. There is a falafel/gyro truck stand out front! Delicious food!

Brought my car in to get the rear driver's windshield replaced back in June/May but never had time to write a review. Less than an hour later, they were done, and I paid around $290 to get my car back. However, for the quality of work I received, the labour (excluding the part) should have only cost around $50, and the fact that they completed the job so quickly really shows that they were rushing things. First, the shattered window left pieces of glass everywhere, and nothing was done to clean up any of the mess. When I picked up my car, there was still pieces of glass near the seats, in the cupholder of the door, and inside of the gap in the door that the glass sits in. In addition, the interior panel was not even secured back in correctly, and when I got home, I ended up having to remove and reinstall the panel myself to fully fix it (and honestly could have just replaced the windshield by myself at this point). Overall, the work was extremely sloppy and lacked attention to detail relative to what I had paid, and it's as if I could have asked a 15 year old boy to do the repair for me and received a better end result. Disappointed and angry. Edit 1, 10/18/2023: I called to follow up as requested, and the person I spoke to had a passive aggressive attitude and persistently insisted that he didn't know what happened while saying sorry in an unsympathetic manner. He then said that the maximum he could do in compensation for my case was a $20 refund ONLY IF I CHANGE the review, and HUNG UP ON ME when I asked if he could do $25 (because a $5 difference is considered a threat for money extortion? Really?). EXTREMELY UNPROFESSIONAL ATTITUDE, I would deduct this review to ZERO STARS if I could and will be telling everyone I know to never have business with this establishment. Edit 2, 10/18/2023: Used PROFANITY to curse at me when I called them a second time to confront them, and then hung up again. An immature loser and a COWARD.

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2 months ago

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8 months ago

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1 year ago

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Lpagnl T.

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1 year ago

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4 years ago

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7 months ago

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2 years ago

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5 years ago

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4 years ago

Used them back to back months and have treated me so well. In and out in under 45 minutes both times!

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5 years ago

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3 years ago

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3 years ago

Came here after my car was broken into! Great price and quick service. Staff was very nice and efficient. Would return!

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8 years ago

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15 years ago

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5 years ago

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3 years ago

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3 years ago

Fast, friendly and efficient with fair pricing. Completely satisfied and would gladly recommend again.

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8 years ago

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15 years ago

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13 years ago

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8 years ago

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4 years ago

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4 years ago

They did a quick and amazing job fixing my windshield. The customer service was great and the price is very affordable.

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6 years ago

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Ask the Community - Low Price Auto Glass

Review Highlights - Low Price Auto Glass

“They happened to have my window glass in stock and Henry told me to head on over at my convenience.”

Mentioned in 34 reviews

Read more highlights

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(2 reviews)

They damaged my truck 8 days ago. I got a quote from their preferred pair shop $3000, and they…read morestill are not able to follow up of their own accord. I have been chasing these people for over a week to fix this. Apparently the company puts it all back on the store managers, and the Austin manager can't make a phone call when he says "trust me, I'll get the information and call you tomorrow". I have to call multiple times a day just to reach him and get the same "I'll call you tomorrow " which he never does! Don't trust this company Zerp stars

I believe I need to file a BBB report out of principle. I'm…read morethe picture you can clearly see my quote. I spoke with Chelsye. She told me that she needed to redo my quote because the vin was not put in, and so the quote provided me the incorrect glass order for my windshield. She came back and said that my quote went up to over $1000 from the quoted $672.xx. I was flabbergasted, but not reactive. I clarified that while she had me on hold that I indeed put my license plate in on one quote, and my vin on another quote, and both provided me with the same number for the cost. I explained to her that a quote provided as it was received is legally binding... but at this point there are illegal business practices being implemented. One of two things happened: 1. They bait and switched me and tried to upsell me on a different product upgrade that I didn't request, and denied me my quote that was given. 2. They price gauged me by giving me a falsified initial quote and then up charged me for the same product that I was originally going to receive. ____ on top of the above ____ I received a quote from a local competitor. They didn't not provide or offer their "Price Match Guarantee" either. That is 1000% false advertisement. I was attempting to pay out of pocket, because my insurance dings me for comprehensive claims... don't try to strong arm me. It's very deceptive. 1-3 are ILLEGAL BUSINESS PRACTICES!!! I'm sending a BBB report.

Low Price Auto Glass - autoglass - Updated November 2026

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