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    RL Relocation

    4.8 (111 reviews)
    Closed 9:00 am - 5:00 pm

    Services - RL Relocation

    In-state moving

    Out-of-state moving

    RL Relocation Photos

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    Text messages with Brooke

    AVOID!! TLDR: Absolutely unprofessional. After weeks of back and forth, they finally confirmed my move two weeks ahead for June 25 - then cancelled just hours before. No call back, no apology, no solution. Just silence. Do yourself a favor and go with a company that respects your time. These people do not. Most unprofessional company I have ever dealt with. I reached out to Brooke on June 2 to schedule movers to hoist 2 items onto my patio and one to my roof. She said the earliest they could potentially do would be June 10 or June 13, but she was not sure and would have to check with Ryan and get back to me. A few days went by and I heard nothing, so I followed up to see if we could get everything finalized before either the 10th or 13th. Brooke again said she will need a few days to talk to Ryan and get back to me. Another few days went by and I heard nothing, so I followed up again on the 9th and Brooke said she had been busy booking more moves (I guess ignoring mine simultaneously), and neither day will work now, but they could do the 25th because they are going to combine my appointment with another to make it more convenient for them. I asked if there was any earlier date available and she said no. Now comes the 25th, and around 1:30pm (approximately 2.5 hours before my arrival window), Brooke tells me that the movers are having issues with their first move, and may not be able to come today. Then, at 3:30pm, Brooke said the movers will not be coming today. I tried to give her a call to see if we can figure out another day, and she responded that she was at the dentist and would call me back. It's now been two days and I haven't received any calls, backup plans/alternative dates, or even an apology for the extreme inconvenience and unprofessionalism. Not only did they fail to follow through on the first two available dates and then make a concrete plan for a third date that was 2 weeks out, they did not even attempt to make it right. I can't even imagine if this was an actual move with lease deadlines, etc., and then cancelling on the day of. Do yourself a favor and book someone who cares about their customers and can follow through. YOU CANNOT RELY ON THIS COMPANY!

    Floor runners
    Brett S.

    HIGHLY RECOMMEND My wife spent weeks researching moving companies. She read thousands of reviews for hundreds of companies. She picked RL and I could not have been happier. Ryan, Brooke, and their team are not only proficient, but professional and careful. Brooke personally came over to look at our old residence in order to provide a realistic quote. They have delivered on everythjnf they have promised. We used them to pack, move, and "white-glove" unpack us. This team knows what they are doing. I wish I could give them more than 5 stars. THANK YOU!!

    The team making a stressful day so much better.

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    6 years ago

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    Ryan L.

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    8 years ago

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    7 years ago

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    8 years ago

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    Thank you so much! It was our pleasure!

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    7 years ago

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    Thank you so much Eva! It has been our pleasure !

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    Thank you so much for the kind words!

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    Page 2 of 3

    Ask the Community - RL Relocation

    Review Highlights - RL Relocation

    An out of state move can be a difficult experience, but Brooke, Ryan and Team made it a seamless process.

    Mentioned in 55 reviews

    Read more highlights

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    Super easy storage company to work with. Costumer Friendly. Easy paperwork. And monthly deals…read more Most storage units I have used in the past for business reasons have been a very easy process. The annoying part is calling around getting "estimates." Willie was the individual I spoke with on the phone. Super polite, patient, and knowledgeable along with being friendly. A week later I showed up and he again advised what was available. The process took less than 30 minutes. He showed me the unit. Conducted the paperwork. Explained everything in detail, and gave me a few reminders. Willie is such a gem! Due to his politeness over the phone and the cost being lower versus the others in the area for the size of the unit I desired were the only reasons I chose this location. Downstairs unit 10x11 for $185 a month beats $200-$280 with the surrounding storage units. But if you go upstairs is it 50% off first 3 months. Due to me needing to start selling some furnishings from my business I needed easier access which is why I chose downstairs. But that is schematics... the cost of the unit is just cheaper.

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    Just had an absolutely horrible experience with A1 storage and none of which was the front counter…read morereceptionist fault. Her customer service was great, but the company policies are ridiculous. As an active member of the state military we are afforded certain legal protections and they have you check a box stating whether or not your military on the application. When you are they request that you sign a waiver of all state and federal military rights. That pushed me over the edge to cancel a contract I just signed. The first red flag was being told that after 3 months my rate would increase an unknown amount with a minimum of 5% increase. So they get you in for a discounted entry rate and claim the price there after is the standard rate, which I understand, but then they only charge you that standard rate for one month and increase it. This itself seems like false advertising and misleading. I do intend to file a complaint with the Attorney General's office because of the misleading advertising. The second red flag was going to the unit that was reserved and seeing a large air conditioning duct in the unit. This ducting took up an entire corner and I was told if I wanted a unit without a duct it would be $40 more per month. If you are advertising a 10x10 space, I should receive a 10x10 space. Again, another form of false advertising. I already filled up a truck full of items to install into the new storage unit, but now I am back home looking for another spot to rent otherwise I have to go back to my original storage unit and put everything back in there. Waste of time!

    RL Relocation - movers - Updated May 2026

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