Perfection. Brandon and Steve came to pick up our items today and we were so impressed with how professional, careful, expeditious and knowledgable they were with the whole process. Plus they were very friendly and courteous. They were like two master puzzle solvers. Everyone we dealt with at the company was very helpful, professional and knowledgeable. Ken and Edgar the owners are very hands on and helped us as well. We have peace of mind and that is priceless. Thank you. read more

I always worry about using or recommending moving companies. I didn't like the 3% credit card charge and box surcharges were high but I understand them as a business owner myself. These movers were professional, pleasant and worked efficiently. They didn't mess around, they got to work and did a great job, I would definitely use them and recommend them to clients. My movers were Cody and Rob. read more

Coast Valley Moving & Storage - Movers Near Me - San Clemente, California

Very happy with my overall experience with this team. Here is how the move went. They sent out an estimator who walked the property and checked everything out. We wanted a full pack and move for our 3b2ba condo so they recommended that someone come out to view it in order to get the most accurate cost. 2 days later we received a proposal of a not to exceed amount and decided to move forward. The move was spread out over 2 days due to having to pack everything and with our new house only a few miles away, they were able to break it up into 2 trips. The Move: Day 1 - 4 guys showed up right on time ready to rock and roll. We toured the house, they put down none slip runners and went to work. They ended up boxing everything in our old place, packing half of our stuff in the truck and unloading the truck at our new place. That night we unpacked everything and they took back the boxes the next day. They ended at around 4pm. It is important to note the packing boxes were free with the pack and move service. This includes all the packing paper! This saved us a bunch of money when comparing quotes. Day 2 - 3 man crew, which we did to save money, came and finished up all the loose ends. They were in and out pretty quick and ended at 330. Signed all the documents, paid the bill ( the agreed upon amount) and tipped the guys as they were awesome. Once the crazyiness of the move was over, here are a few things that I noticed. 99% of the place was packed. They left 2 cabinets (under the sink and in a bathroom) behind. They pack everything that is out, and not always by itself. We found a few items that had been stuff inside of furniture randomly and then other small glass items wrapped it tons of paper, some almost got thrown out, so just be very careful when unpacking. Lastly, they quoted our move and we're great sports about it. They didn't ask for more money, they complete the job and kept professional the entire time. I knew we got a good deal, as I got quotes from 4 other companies so I was sure to get all the guys lunch and tipped them both days. If you have a move and can effectively communicate when you want, 100% recommend using these movers. read more

I am in the Marines and dealt with countless moves, Mike and his team are some of the best packers and movers I've ever experienced. They were on time, professional, and organized. I had to pay for this particular move and Mike and Edgar really helped me save some money. Edgar worked with me for a fair cost. More importantly for me, Mike packed my house hold goods like a perfectly played game of Tetris. He was able to fit my items on one less vault than estimated. April was my contact for scheduling and payment and she made everything extremely smooth. She sent out email reminders and phone calls. Will only use Coast Valley if I'm in Southern California again. Thanks guys! read more

Great people. Taking great care during Covid. Family owned and operated is a real plus. Not all family businesses are great to work for or do business with, but Coast Valley checks all the boxes. It says a lot about a company when staff have been with them for years and even decades. Everything packed and delivered with care. Prices very competitive. We've moved several times in the last 5 years with different movers each time. Coast Valley are absolutely the best. read more

My parents used this company and their business practices are really strange. They make you sign a contract for a quote between $3000-$5000 to move your belongings. When they finished they obviously charged the $5000. Not sure why they give quotes. Here's some help on the way to charge people. Calculate distance to drive and things to move. It's pretty simple. At the moment my parents are filing a complaint regarding the business practice they currently operate. Also they give you the final price after delivering the belongings to the designated location. So if you don't pay them, they hold all your belongings hostage and don't unload them. Not sure if that is common practice in the specific industry but I've never heard of anything such as this. Strongly suggest exploring all options before choosing them. read more

We did a major remodel this year and I had Coast Valley pack up my kitchen and family room, living room and bathroom. They did an excellent job and stored everything for 3 months or so until we were ready to have them bring everything back. Again they did an excellent job unpacking everything. They were able to do everything according to my schedule and were on time and very efficient and friendly. I would highly recommend them. Cindy Lewis read more

This company moved our belongings into our new home four years ago and our experience was very positive. We are now having some decorating done in our home consisting of new carpeting & wood flooring and needed some furniture moved to accommodate the flooring installers. Some pieces were extremely heavy. No problem for Mike & Andrew! They conducted themselves in a very friendly and professional manner and were very careful and conscientious with respect to our furniture. Will definitely call them again once the decorating is complete. Recommend Coast Valley Moving & Storage for any moving needs you may have. read more

We used this company in June 2015 for a local move in the same city within four miles distance. The movers were careful and courteous. Although the move had a few small issues, the company was excellent in resolving and addressing everything to put our mind to ease. Ken, Molly - a big thank you for your customer service!! read more

DO NOT USE THEM!!! I have used this company twice now. This second time was THE WORST! First off let me start out by saying the day of the move they were suppose to be at my house at 9:00am, one of the guys called me at 9:45am to tell me that they were at my house and asked me where was I. Well, I was at home so clearly they were not at the right place. He confirmed my address with me and it was correct but they were somewhere else. That should have been my first hint. Next, they show up, 2 guys, one guy that seems like he can actually do the job and the other was the smallest guy I have ever seen at a moving company. I could without a doubt lift more than him. "They" get to work, and I put they in quotations because the little guy did nothing but stand around filling out papers and looking at the job he was suppose to be doing. What on earth is that?! The one guy did most of the work himself. We do not have very much stuff. We had sold most of our furniture prior to the move and I had packed everything myself. I have a toddler and FOUR hours into only loading the truck I had to leave to put her down for a nap. I was so uncomfortable leaving them with my stuff but had no choice. They ended up taking 8 hours to load my things and take them to their storage facility. I worried about our stuff the whole time it was in storage. As soon as we got our keys to our new place I arranged for them to drop our things off. I requested to not have the mover that was completely useless. They sent one of the same guys, the guy doing all the work and a new guy to our new house to unload our stuff. It took them 2 hours to unload. EXCUSE ME??? 8 hours to load and 2 to unload, ummmm NO. That is crazy! Especially since they are paid hourly!!! Now to add salt to the wound. When they went to disconnect our refrigerator they broke a knob that connected the ice maker and when I went to check on the house the next day to make sure we got everything I walked into a HUGE puddle of water!! WOW! I had my plumber come, repair the damage. Called the company only to have them deny responsibility and only reimburse one-fifth of the cost of damage. DO NOT USE THEM!!! You can definitely find better! I promise! read more

TL;DR: CVM was fast, efficient, careful and charged us as promised. CVM was absolutely the BEST part of our otherwise painful move. Our movers were Swift Jimmy and Big John. They were FANTASTIC. Not only were they fast, careful and efficient - they made the process fun. They even moved my 800LB safe without a hitch. Our move had many hurdles unrelated to the movers, including a 5 day storage period we were not expecting. Not only was the staff at CVM helpful and sympathetic to our situation, the owner Ken offered us a discount as a courtesy - and we didn't even have to ask. Our total cost was exactly what I had expected and was well below the not-to-exceed amount. Other things I appreciated: 1) The owner Ken visited our home on moving day and checked in on the crew and our project, 2) They recommended a 3 man crew for moving out and a 2 man crew for moving in. This was perfect, since the 3rd man was needed so 1 mover could organize the truck while the other 2 moved items. Reducing to a 2 man crew on move-in day saved us money and we still were able to finish within the minimum time. 3) The truck was large and well maintained. 4) They stored our things on THEIR private lot, not on a public street (other movers quoted street parking of our things!). 5) Their team answered the phone EVERY time I called and didn't give us any grief each time we postponed our move-in date - which we did *5* times. We also recommended CVM to friends a week later for an out of state move and they also had a great experience. Thanks again Ken, Jimmy and John - your services were the ONLY thing that went right with us buying our new home! read more

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Awful. I've moved 8 times in my life and these movers were the worst. They didn't secure the boxes in the truck, half the boxes were broken in transit. They were slow, they estimated the move would take 4 hours, it ended up taking 8 hours. Worst movers ever. read more

If you like being over charged and threatened these are your guys! I was quoted 5 hours charged for 11 hours. This was a small condo bedroom, one couch, bedroom set and office furniture and 17 boxes. They sat in the truck bringing in a load every 30 minutes. They do this because after 8 hours they charge overtime. I would go out to the truck and they would be sitting on boxes chatting. When I question the lead guy he stated "Hey lady this is hard work" and was threatening so I paid the ridiculous fees. I thought the office would help they laughed and never call me back! Lots of movers out there STAY AWAY FROM THESE GUYS! Worst experience ever! read more

We highly recommend Coast Valley Moving and Storage!!!! Mike and Alex did an amazing job!!! They were on time, worked in a very organized way and did everything quickly and nicely!!! Both very respectful and easy to work with!!!! We couldn't be happier!!!! Great, great job!!! Thank you!!! read more

Hired these guys last weekend to move a 5 bedroom home in Talega and they did it without any issues. No walls or furniture damaged. Really nice guys- thanks! read more

Service was great. Very consciousness movers. They were careful and diligent. The only complaint I have is they charged 3% more because I used a credit card. I think this was in poor taste! read more

I used them for a move from San Clemente to Dana Point. The movers broke an expensive piece of furniture (looks like they dropped it). The movers never informed me of the damage, so I didn't see it until I was unpacking. I sent them pictures of the crack across the back of the cabinet and they offered me $150 for the item - when I had receipts showing the purchase of it at $2,500 18 months ago. I understand that accidents happen, but to not stand behind your company and take responsibility for a mistake - I cannot recommend this company and would never use them for a move. read more

As a military couple, we've used Coast Valley Moving a few times now and each time, they are punctual, friendly and move things along as quickly as possible. They also treat your furniture and possessions like their own and are very careful to pack them safely. Would highly recommend! read more

We just had Coast Valley move us locally & I wanted to give a Huge Shout out to their 2 Amazing employees, Clay & Mike. They both were extremely professional, on time, excellent at what they do. They were also really nice & helpful with all the details. Thanks guys for a smooth & quick move. Best experience ever!!! read more

I had a great experience with the people over at Coast Valley, they are very professional, personable and did a great job! I was totally stress free and everything arrived on time as promised. I highly recommend this company for all your moves. read more

Coast Valley Moved my office recently. I needed to move my practice to another building and be ready for patients first thing next day. These guys did a great job! The staff was professional and happy to take care of what needed to be done. I will be calling again to make the final move in a few months. read more

We used CVM & S for a recent move from San Juan Capistrano to Boise ID. They agreed to pack the house up while we were driving and would ship the furniture and goods to arrive shortly after we did. Almost a month later, and they still have our household stored in their facility in Southern California. They have been non responsive to my calls and I have had no choice but to go to Corporate to get any response. PLEASE DO NOT USE THIS MOVING COMPANY! read more

These movers were FANTASTIC. Mike really knew how to pack the truck. The move was smooth and under the estimate. This was the 2nd time in 5 years and they did not disappoint. They moved a large safe and extra large tool chest with no complaints. All furniture was treated with care and not a thing broken or scratched. I will hire them again in a heartbeat! Capable and friendly! read more

the best experience fromstart to finish. very smooth transition from cali to ny! from the office to the driver of wheaton truck . will definitely use them again and recommend them . read more

Coast Valley is the way to go! Very friendly and happy to help. We were having issues trying to get through to DMO to change our address for delivery and they helped us out with a contact name and by also going out of their way to contact DMO as well so that everything could get taken care of. They were also on time when they picked up our stuff for storage as well. We couldn't be happier with their service! read more

I give the lowest possible rating to this company. They baited me by quoting a reasonable price on the phone to move an ordinary piano, but doubled the price when I wasn't there (my realtor was supervising). I paid $400 to have these people move a baby grand 15 feet (for carpeting). They are demanding another $400 to move it back. They will double the crew and charge you $100 per person per hour, with an hour minimum. I have reported them to the California Department of Consumer Affairs. My advice is to avoid these bait and switch artists like the plague. read more

Probably my best experience with movers. This is move #8. On time and got right to the job. Very efficient and good with furniture. Handled a 900lb safe no problem. Jim and John were great. Nothing broken and very professional. Thanks gents. read more

We used Coast Valley Moving & Storage for our recent move up north, and we are so glad we did! They are truly professional, taking care to meet all of our moving needs. They have high quality packing supplies, including boxes in all sizes, boxes with hanging rods, blankets, you name it. It is obvious that they take pride in their company and do all that they can to make the customer happy from start to finish. We absolutely recommend this company to anyone looking for moving & storage needs. read more

I did not have a good experience with these guys. The office manager and her staff are very good, responsive and customer oriented. But, I had a problem with my move, and it is pretty obvious the sales manager (Edgar) either was in over his head or something, as he really screwed up my move. I had to get the owner (Ken) involved, as Edgar lost his temper and was arguing with me, and Ken took no responsibility for what happened, and never even apologized. It is pretty clear that Edgar does not really understand how to take customer requirements and to convert them to a contract, nor does he seem to understand what information the trucking company needs. If you hire them, make sure you thoroughly review your contract, and ask questions. read more