My husband and I are very satisfied with our experience at Crystal Clear Hearing. Keith is very…read moreknowledgeable and takes ample time to explain and demonstrate the use of the hearing aids. He and his wife are courteous and very responsive, and we had no communication problems. The hearing aids are working well and providing the small amount of correction I needed in everyday conversations and crowded environments. We are able to highly recommend these providers.

I rarely leave reviews, but this experience was so mishandled that I feel obligated to warn others…read more If I could leave a zero star review I would. My father purchased hearing aids under a trial period that ended on December 28. Multiple attempts were made before the trial period ended to return the hearing aids, yet the office refused to accept them and hid behind technicalities, poor communication, and silence. On December 9, during an in-office appointment, my father clearly stated that he wanted to return the hearing aids because he was unhappy. Rather than explaining the return deadline or process, Keith told him there were still "adjustments" to try. He did not clearly state that the hearing aids had to be physically returned before the end of the trial period. On December 26, an email was sent requesting to return the hearing aids. Another email followed on December 27 from my father initiating the return. The office was closed on December 28 for the holidays, yet no guidance was provided about how returns would be handled during that closure. Keith did not respond until December 30, stating the trial period had ended and the hearing aids could not be returned. To make matters worse, follow-up emails and phone calls went unanswered. When we followed up again in January, the response cited HIPAA--despite the fact that I personally attended the first appointment, completed the paperwork, and was listed as a point of contact. At a second appointment, we even asked if additional authorization paperwork was needed to assist with communication and were explicitly told that was not needed and note would be added to my father's chart. Keith has discretion to extend the trial period. Knowing my father was unhappy, knowing the next appointment wasn't until March, and knowing the office would be closed at the very end of the trial period, he chose not to extend it--or even clearly explain the deadline. Instead, it feels like time was allowed to quietly run out. This was not a misunderstanding. It was a failure of transparency, communication, and basic ethics. The experience left us feeling dismissed, ignored, and taken advantage of--especially troubling when dealing with an elderly patient making a significant financial and medical decision. Extremely disappointing and not a practice I would recommend to families who expect honesty and clear guidance.

I went in to get my hearing tested and try out some new hearing aids…read more The hearing test was very thorough and done in a sound proof booth. I tried the new Oticon aids, and they were much better than my present ones, however at a much higher price; so I passed on that sale.

Julie Ball, the owner of this business was pleasant and helpful, as is a couple others I have…read moreencountered at the Anaheim location before the pandemic hit. However, I visited them during the pandemic, October, 2020, because I felt like one of my aids was not working. The office person, Gabby Romero, who walked out to my car at my appt. time was rude, condescending and quite off-putting. Her know-it-all attitude, and outrageous call out of prices for adjusting, programming, repairing and re-tubing a hearing aid especially if you did not purchase your hearing aids from them is insulting! Don't even expect a loaner even if you did choose to have them send it out for a repair. I have been a life-time hearing aid wearer since I was 6 yrs old and am now 67. I have spent thousands of dollars on hearing aids in my lifetime, as have many of my family members as we suffer from a hearing loss hereditary condition. My husband bought my aids online from a company: HEARING CARE SOLUTIONS for a total of $2800. They said any local hearing aid dealer could program and service them. They were the exact same hearing aids that Julie Ball recommended for my severe hearing loss at almost half the cost she wanted to charge me. I was loving the service they provided me with my new aids but always thought when I had to deal with Gabby, she seemed agitated by me, and my knowledge of hearing aids. This was from 2017 thru 2020. Yes I'm still wearing those same hearing aids today! But I will not go back to this office as long is she is employed there. I now go to Kay who has an office in my ENT Dr. Hannah Bui's office. They're office is a lil outdated but the service is impeccable! Although Kay charges me $30 to retube my hearing aids. I'm happy to pay to be treated kindly and appropriately. Also, I cannot speak for their Brea office, but I would drive out of my way to use that office over the Anaheim one if Gabby Romero is still employed there. It has taken me awhile to put this into words but I feel anyone that wears hearing aids might find this helpful.

My experience was great at Fullerton Hearing Center. Honestly, Kelly at front desk was the kindest…read moreand nicest person ever! She answered my calls with care and followed through with any concerns or questions. She was always pleasant & welcoming. Unfortunately, I decided not to keep the hearing aid. However, I must say that I was appreciative of the fact that the return was within the grace period and no problem getting a refund. I will miss Kelly, though.

I took my mom here because she was having trouble with her hearing aides that she did not get from…read morethis center. We would definitely recommend this place to anyone. They are knowledgeable, efficient, and have great customer service. We've been here about 3 times and it's been great.

Dr. Kun & her team is professional, friendly & passionate about what they do. They are in network…read morewith many insurance providers. Disclaimer - I do know Dr. Kun personally however I am picky about my healthcare providers & have paid for my service. Recently I woke up with sudden hearing loss in one ear & I was so confused as it has never happened before. After some light research, I reached out to Dr. Kun as I knew she is an audiologist, I learned one should definitely get it checked within 72 hours or the risk is permanent hearing damage / loss. Dr. Kun was able to see me same day (thankfully) due to the urgency and performed a hearing test and confirmed my diagnosis of sudden hearing loss in that ear, and also checked it wasn't being blocked by maybe wax or something else. She referred me to another hearing doctor to get prescribed medication + a second opinion, which I did, and she prepared and provided a report for the doctor. Thankfully my hearing did back to normal & she followed up and confirmed with a follow up hearing test. I'm thankful for the quality of care & professionalism, and thankfully they do take my insurance so I had a small copay only. If you have any hearing concerns, I highly recommend Kun hearing!

My experience here was good. I needed to get molds of my ears made and Kun Hearing was recommended…read moreto me. I needed the molds to make custom fitted ear protection and I found out that not all audiologists are willing do produce molds for this. William helped me set up an appointment a few weeks ahead and all communication was prompt. Dr Kun was thorough and easy to communicate with. The molds turned out well and I recommend visiting if you have any hearing related concerns. PARKING Large shared, outdoor parking lot (free)

Great Experience at Suncoast Hearing Mark and his team was…read moreincredibly helpful and genuine throughout the entire process. He took the time to explain everything clearly and made sure I felt comfortable. Highly recommend Suncoast Hearing for anyone needing professional and caring service.

What do you do when you are on vacation and one of your hearing aids just stops working?…read more I took a chance and just walked into Suncoast Hearing Aids & Repair. The office was very nice and the woman at the desk told me the Dr would be out soon to see me. In walks an older gentleman named Mark. He took me to a room and immediately started completely disassembling my hearing aid. He took it to another room for a few minutes and had it all fixed. I am so thankful! He was very kind and professional. His invoice was sooooo fair! Thank you Mark! I can't tell you how much I appreciate you taking care of my problem!

Went to HearUSA to get a routine hearing exam by Kevin. He did an amazing job explaining the…read moreresults to me and going over the different products that could improve my life. Highly recommend this place if you are looking for good pricing and excellent care!

Excellent location. Lots of parking. Terrific audiologist and friendly helpful staff. 1801 W…read more Romneya is the correct address.

I've had hearing loss since childhood. I've had plenty of hearing exams. However, I must say the…read moreexam I had here was very thorough! Everything was explained to me and the exam was great! There was no pressure to purchase but they explained the different types of hearing aids and what would work best for me! It's a family business and the fathers and sons are kind and efficient! I highly recommend them. They are my go to hearing aid providers

Okay, I don't see a lot of reviews for Direct Hearing Aid Services. This is surprising because I've…read morebeen going to this place for many years. Every time we go and there are others there and they rave about Thomas, his sons and the great service that they provide. I think Hearing Aids aren't a popular thing to review. However, after getting about 3 years more out of my hearing aids beyond the time Hear USA said I should purchase new ones( thank you Thomas). I recently purchased a new pair from Direct and am quite satisfied with the aids,the professional help and most of all for the care. Thank you.

Hearing Amy Cartwright will go out of her way to sit with…read morehearing challenged patients. Kind, Professional And gets the job done Amazing human being. My dad is not her patient and she insisted to take care of our issue with his hearing.

Not only did I get help with the nicest doctor but I learned ALOT as a new customer. I was…read morepreviously going to a different hearing place for the longest time and never truly been satisfied but pretty much sucked it up knowing it couldn't get any better. Little did I know I've been missing out a lot! Because of this place I can hear ALOT better. I was lost of words the moment this doctor showed me a way to hear better. (The right way) I'm forever grateful for this time place. Coming here was like an early Christmas present to myself. I'm definitely coming here for now on! Thank you guys for making me cry (happy tears) #ForeverGrateful

Met with Dr. Dekriek. Not only he was very friendly, but also a knowledgeable specialist who cares…read moregenuinely about his patients. Thank you!

Only Rating a 5 because I can't rate it a 10. Came with Dr. DeKriek for a hearing test but with…read morethe test had a very special criteria and Dr. Dekriek didn't say no to me even though it was something very new to him. He figured it out and continued to help me and was very detailed with the explanation for everything making it very easy to understand. His customer service is the best I've experienced so far and will definitely be coming back if needed no questions asked. You won't regret coming here at all

Took my father in law for a hearing evaluation. Very professional care and Monica Jaime was great…read more Speaks Spanish and had an excellent manner of interacting and addressing questions and concerns. Would definitely recommend.

Expertise! Caring! Clean surroundings ! Knowledge and professionalism! I met the most caring,…read moreknowledgeable, kindest hearing expert at Whittier hearing center. I am a healthcare professional of 41 years so I know what I'm talking about. Jessica Paz is the best person I've ever encountered to guide me through a new process. She's so confident, and at every single step made sure I was comfortable and knew what was going on. She was attentive to every single thing! When I met Jessica this was all new to me. She cared about my comfort, I had very little knowledge, she explained everything in a way I could understand. And I'm an old senior so I need a little extra encouragement and teaching. She even wrote things down for me, very reassuring! If you need to get your hearing checked, or equipment to do with hearing, Jessica Paz is your expert!