This groomer does the job. We have been using them since we moved to the area. They are friendly…read moreand clear about the pricing. The dogs are groomed in an upstairs area which is fenced off, so there is some reassurance that your pet will not be able to slip out by accident. They are definitely hardcore about making sure your pet is up to date on their vaccinations. One day paste due, and they will not accept you. Overall this is a testament to their commitment to safety. We have never had any problem with record keeping or lateness. The dogs come out looking cute, and they are in decent moods when I pick them up. My dogs are a little oversensitive, and they don't warm up to strangers. I was pleased that the transition to Popcorn Pawz went smoothly. My dogs are rescues so I am not too worried about the exact style. The receptionist always asks me how I would like them clipped, I tell them to freestyle it and they always come back cute. It is tough to park in the area, so drop-off and pick-up can be stressful. Popcorn Pawz has an active social media feed, they seem proud of their work and seem to value their relationships with clientele.

I'm not sure if it's officially called Popcorn Pawz or Riverdale Grooming, but either way -- this…read moreplace is like popcorn for my dog's paws... comforting, warm, and puts a smile on both our faces. I brought my dog in for a full grooming session and walked away seriously impressed. The groomer who worked with him has been grooming professionally for over 30 years -- and that level of experience showed in every detail. My dog looked amazing: beautifully trimmed, relaxed, and not the least bit anxious. He even walked out with a little extra bounce in his step like he knew he looked good. Before coming here, I had read some negative reviews, and honestly, I'm glad I trusted my own instincts -- because my experience couldn't have been more different. Let me address a few of the complaints I saw online: "The staff is rude or unfriendly"? Not at all. I found the team to be welcoming, patient, and clearly focused on the animals. They listened to what I wanted, asked questions to make sure they got it right, and treated my dog with genuine care. "Bad communication or language barriers"? Completely untrue in my visit. They spoke clearly, explained the grooming process, and confirmed every detail before starting. Even if someone's first language isn't English, their professionalism and love for animals come through loud and clear. "Pets are handled roughly"? Absolutely not. I observed how they treated my dog -- and others -- and saw only kindness and patience. My own dog is a little nervous around strangers and especially sensitive about his paws, and the groomer handled him so gently it was like they'd known each other for years. This is not some flashy pet spa trying to upsell you treats and bandanas. This is an experienced, neighborhood grooming spot where animals come first, and the people working here know exactly what they're doing. You can tell they've built trust with long-time clients over the years -- and now I understand why. So, whether you call it Popcorn Pawz or Riverdale Grooming -- this place is a gem. Great service, skilled grooming, fair pricing, and most importantly, my dog left looking and feeling fantastic. I'll definitely be back -- and my dog is already wagging his tail at the thought.

Had a great first experience at Universal Grooming. They did…read morean amazing job with my dog, and the service was top-notch. Highly recommend them if you are looking for a reliable, caring, and skilled groomer in the area. We've finally found our new regular spot.

(I'd prefer a 0 rating): Avoid this groomer. On July 3, 2026, I brought my Miniature Australian…read moreShepherd to Universal Pet Care on Mosholu Avenue for a basic bath and nail clip only. I gave the owner/groomer explicit instructions that NO hair was to be cut, trimmed, clipped or shaved (ex between her paw pads). She violated these directives and made a mess of my dog''s coat. Her coat has been clipped short and unevenly; the long dense feathers on her belly and legs have been trimmed and thinned raggedly, and entirely cut away between her hind legs; she was given a rough blunt sanitary trim; there are blotchy areas that are chopped to less than 1/2"; her head and legs have been shaved, and her ears cut lopsidedly; and her long thick ruff is cut short and thinned. Ironically the hair between her paw pads was not touched; I told the owner this is the one area where she could be trimmed. She didn't even brush her out; she has been shedding all over my furniture. The owner denies she did anything more than bathe her (and says she has a video to prove it). This is simply not true; my dog's coat is proof enough (and I have taken photos to document it). I have consistently worked to preserve my dog's thick, full-bodied coat and dense, long feathers. The quality of her double coat has been compromised, as have the insulation and protection it offers. It will take months with careful, consistent grooming for it to return- I hope- to its natural state. If you want your dog's naturally lush double coat preserved, and your instructions followed with honest communication, avoid this business.

Our 15 1/2 years old cat cat Charlie need digit removal for a soft tissue sarcoma. I was on the…read morefence about doing the operation, De Emmerich walked me through every step of the process answering all my nervous questions. Dr Fried who did the surgery is a compassionate, knowledgeable surgeon. He gave Charlie the absolute extertise care. Charlie is on the road to recovery. I am very happy I went to RVG. The entire team was so helpful

My cat had a very thorough exam. The doctor was extremely careful. Unfortunately, my other one…read morehad passed away. My surviving cat is doing well. I would definitely recommend this veterinary group. Hopefully, my surviving cat will continue to survive for a long time.

Jean is great! The entire staff is great with my anxious dog as well as very caring and attentive…read more They listen to what I say. I have been bringing my dog here for the past 6 years and have never been disappointed.

Fantastic!!!! They cut my dog's hair the way I wanted them to. The place is warm and welcoming. The…read morepeople are lovely and kind. My first time there but it will not be my last!! Great experience.

Henry, my two-and-a-half-year-old Field English Cocker Spaniel, required extensive grooming due to…read moresevere matting resulting from our outdoor activities. Given his thick, curly, and matted coat, his grooming was significantly overdue and necessitated the expertise of a skilled professional. Upon scheduling the appointment, I was uncertain about the groomer who would attend to Henry. Although I had encountered some of the most unfavorable reviews for other establishments, Petco in Riverdale received comparatively more positive feedback. As Henry's grooming was urgent, I reserved the earliest available slot. Our groomer was Simon, who exemplified professionalism! Simon demonstrated politeness, confidence, and professionalism right from the start. He quickly reassured me of his abilities and eased any worries about entrusting Henry to what was in store for him- an overdue grooming session. Simon created a warm and safe atmosphere, mindful of Henry's tendency toward anxiety in unfamiliar settings. Simon demonstrated exceptional attentiveness by reviewing Henry's specific requirements in advance and ensuring VIP care. Furthermore, Simon proactively contacted me prior to Henry's appointment to inquire if an earlier time could be arranged, and he explicitly conveyed that no dog should be hurried--an aspect I greatly appreciated. When I arrived, Simon checked us in and reviewed Henry's vaccination records to ensure everything was up to date. I appreciated his dedication to safety, as such carefulness regarding the safety and health of pets and staff is uncommon today. I really valued Simon's thoroughness! Simon dedicated his efforts to grooming Henry from 1 PM to 4:45 PM, carefully attending to all necessary grooming tasks for Henry, i.e., bathing, de-matting, shaving, teeth cleaning, and nail clipping. The list goes on, as Henry required the full range of grooming services! Despite Henry's challenging coat, Simon was transparent about the grooming process, kept me informed, and requested additional time to ensure a superior result. He handled Henry's anxiety with great care and showed a deep understanding of how to work with this breed's natural tendencies toward nervousness and needing reassurance. Simon empathized with Henry's emotional needs and endeavored to soothe him during grooming. He often updated me via text message--an available communication feature at Petco--and was receptive to my suggestions for handling Henry's sensitivity. These updates from Simon were invaluable and reassured me that my dog was in good hands. When I arrived early for Henry's pick-up, Simon graciously informed me that Henry needed additional grooming and invited me to watch, which I found especially thoughtful. Subsequently, he provided a comprehensive care plan tailored to Henry's specific breed and coat. Simon's extensive knowledge, kindness, and sincere concern exemplify his professionalism as a groomer, especially suitable for dogs with nervous or high-maintenance dispositions. I wholeheartedly recommend Simon to anyone seeking a compassionate and professional grooming experience at the Riverdale Petco location. I, of course, have scheduled a follow-up appointment for Henry with Simon. I am exceedingly pleased that Henry and I were fortunate to be placed under Simon's care--an instance of fortuitous discovery! I no longer need to continue searching, as I have found Henry's preferred, top-tier groomer. I highly encourage Riverdale/Bronx area residents to entrust their pets to Simon for grooming services. Both you and your pet will undoubtedly appreciate Simon's outstanding work. Thank you once again, Simon!

I took my kitten to get a SNAP test for FeLV and FIV today 8/22 at 4:30 pm. I knew he could very…read moreskittish as he has never been to a vet before. The first thing that greatly concerned me is where they test & vaccinate. It is on the open floor with no door enclosing your pet. This is a nightmare for skittish cat owners; there are plenty of dogs roaming and a motion censored door not far away. Had he ran, he could've hid anywhere in the store, or worse, ran into the parking lot. My kitten was indeed skittish, and in turn was handled quite aggressively. He was burrito'ed in a blanket to stop him from moving, but in that was being strangled by it around his neck. He was in EXTREME distress wherein his third eyelid came down over his eyes. His leg was being pulled in a position that appeared painful and this went on for two vials of blood. I understand it's hard to do this with a scared and wiggly kitten, but I have never seen any of my cats in distress like this, nor heard any of them scream in that way. It was forceful to the point where I feared he wasn't breathing. I was so afraid for him I started crying. I would have appreciated a pause in the test so he can calm down, or even some kind acknowledgement or soothing words to the kitty. I would have been happy to bring him back another day with gabapentin in his system. Once the exam was done, they put him in his case. The person who drew blood said to the other, "check his leg." I was legitimately afraid it could've been sprained. There was a spot of I'm not sure-- blood or feces-- on the carrier where they put him. They said nothing and zipped him up. I tried to converse with them to soothe my stress about what just happened. The person who drew the blood was extremely dismissive. I asked her if they had anything I could give him. She coldly replied "you need to go to the vet for that." (The other person working gave me a churu for him, so thank you.) Still, neither acknowledged my kitten after-- no soothing tone or pet or look in his eyes. Person I've been describing said I can go home and get the results email unless it showed up positive. While on line one of them came up to tell me the tests were negative. No check in on the kitten who was screaming in the carrier. Again, I understand it's hard to do this with a wiggly cat. Still-- not having an enclosed space, and having a tech/vet with such little compassion made this all the more a horrible experience

Matt's the King of Doggie Groomers. When he's finished, my poochie always looks like a Prince.read more

He was amazing! with my Denim , the cut was what I wanted. I am please, and comfortable with Matt,…read morein how he took his time with my dog. Denim, was a little nervous, but he calm down n was more relaxed with Matt. I am about to contact him to schedule an appointment for Denim. Once again, I highly recommend Matt, to groom your fury baby with him.

I cannot praise Stephanie enough. This was my first time bringing my golden retriever Oona and I…read morewas a little nervous at first because she's my baby. From the moment I walked in, Stephanie greeted Oona as if she'd known her forever. I believe dogs can truly feel a person's energy and my dog immediately went to her with no hesitation. The salon was extremely clean and actually smelled good surprisingly. Steph explained to me the cut she thought would be best and we went with her recommendation. When I came back and saw Oona, she looked beautiful! I loved the cut. They mentioned to me that my baby had diarrhea and was vomiting throughout the visit , but I was extremely grateful that instead of being annoyed or shaming her, they genuinely cared about her and showed concern. Thankfully that all went away by the next day, and the vet thinks it was just nerves. Once again, this place was just wonderful from beginning to end. Steph is an all star! If you're thinking about bringing your fur baby here, do it! You truly won't regret it.

Jess at Best Friends Pet Grooming Salon is nothing short of MAGIC. I don't use that word lightly --…read morewhat she did for my Frenchie, Louie, honestly blew me away. Nail trims have always been a huge issue for us, especially at the vet. They would leave his nails too long, and over time the quick kept growing out, turning his nails into literal bear claws. It got to the point where I didn't think we'd ever get them back to a normal, healthy length. I originally found Jess for my labradoodle Mabel and just happen to ask her about my Louie's nails . Not only did she trim his nails as short as safely possible, she did it with incredible gentleness and patience. Louie was calm, comfortable, and completely at ease -- which NEVER happens. But what truly sets Jess apart is her knowledge and care. She's actively working on helping the vein recede over time so his nails can return to a normal length instead of those "eagle talons." Who even does that?! That level of attention, skill, and dedication is so rare. Jess doesn't just groom -- she genuinely cares about your dog's long-term health and comfort. I'm beyond grateful we found her. If you have a dog with difficult nails or any grooming challenges, Jess is the one. Truly one of a kind.

Friendly, establishment with a family business feel. It would appear that most of their business is…read moregrooming. No fish, but nice place, small but clean.

I paid $100 to have my cat professionally groomed, and when I picked her up, she was still drenched…read moreand had bird seed/debris all over her fur. I was honestly shocked that they considered her "finished" and called me to pick her up in that condition. When I questioned the gentleman at the front desk, he blamed the carrier and said it was dirty. That was simply not true. I had purchased the carrier the day before and wiped it down just minutes before bringing my cat in because we had come directly from the veterinarian next door. Instead of apologizing or taking responsibility, he told me they could take her to the back and "dry her a little more." For $100, my cat should have been completely dry, clean, and properly groomed before I was ever told she was ready. What bothered me most was the lack of accountability and customer service. Mistakes can happen, but the way you handle them matters. I left feeling like my concerns were dismissed instead of addressed. I expected a professional grooming service, and that is not what I received.

Fieldston Pets has always been a great experience. They are great groomers, take really good care…read moreof the dogs. Bash, one of the co-owners (the one I deal with the most) is a true dog lover and also helped us train our dog when we first got her. We were completely overwhelmed with our puppy and Bash was great - he was a great trainer for the dog and great at calming us down when we thought we were in over our heads. It's so important to support small businesses and this is a great one.

I am a big supporter of small business around the area. My husband had pass by this Pet store…read moreseveral times and since our pug Cheche caught a case of the fleas we wanted to stop be to check it out. To cut it short we stopped in today after getting out from work. The store was lock, perhaps for security matters. I proceeded in ringing the doorbell. It looked like there was no one on sight. Out of a corner a Caucasian woman emerged, I assume it right after the events unfolded. This woman seem like she did not one to let us in. First hand she semi open the door and asked us very rudely what did we want? I was very surprise by the attitude and the stern dislike look in her face mind you no good afternoon or any courtesy greeting. I blurted out that I needed products to control fleas for our dog. She decided to let us in, my husband felt offended with her attitude and we decided to leave right after we step in. Why spend money where you are clearly not value as a potential customer? Seriously what was her problem? Obviously anyone that comes to your store is to either purchase something or might have a question. So, why have a business open if you cannot be courteous to your neighbors? She than got upset and blurt something out, I told her plain and simple that she was being a racist, why do you have a business in the Bronx? I mean Kingsbridge is predominantly African Americans, Hispanics, Asians, Albanians and Greeks. So if you can't stand Spanish or whatever particular races you have issues with than you should rethink your location. I am rather offended because she than decided to follow us out and stared taking picture of our car. Like seriously what do you think, we wanted to rob your store or what? Did she assume this because I am Hispanic? This is just intolerable; we are in NEW YORK. I really hope that people think twice about doing business with someone with her behavior. I know I am certainly letting everyone know about this incident.

Best self dog wash in Westchester! Great price and the staff is so friendly. They have dryers and…read morehave towels and soap that you can use while you are there! 100% recommend!

This place is great. I took my dog hiking and he hit a mud puddle I was in and out in 15 minutes…read morewith a clean dog,. Dry dog. . That place is super clean and guy is really nice. I will definitely be back n