Friendly, establishment with a family business feel. It would appear that most of their business is grooming. No fish, but nice place, small but clean. read more

I paid $100 to have my cat professionally groomed, and when I picked her up, she was still drenched and had bird seed/debris all over her fur. I was honestly shocked that they considered her "finished" and called me to pick her up in that condition. When I questioned the gentleman at the front desk, he blamed the carrier and said it was dirty. That was simply not true. I had purchased the carrier the day before and wiped it down just minutes before bringing my cat in because we had come directly from the veterinarian next door. Instead of apologizing or taking responsibility, he told me they could take her to the back and "dry her a little more." For $100, my cat should have been completely dry, clean, and properly groomed before I was ever told she was ready. What bothered me most was the lack of accountability and customer service. Mistakes can happen, but the way you handle them matters. I left feeling like my concerns were dismissed instead of addressed. I expected a professional grooming service, and that is not what I received. read more

I have been a loyal customer here for a long time, back when the shop was run by a wonderful older lady. Unfortunately, the new management has completely ruined the experience. The man currently running the shop is incredibly aggressive, argumentative, and unprofessional. During my last visit, I was simply trying to explain my grooming preferences to the Sunday groomer. The manager intervened, became extremely hostile, slammed the door in my face, and told me I was no longer welcome. If management is this volatile and aggressive toward human customers, it raises serious concerns about how they handle the animals in their care. I strongly advise pet owners to take their business elsewhere. read more

Everyone in my building used Gabby's and loves them! Great for stuff I can't do like pilling, and every cat seemed to love them.

They were very nice and helpful! We purchased the best little Shih Tzu here...thank you!

great store reasonable price just bought the worlds most cutiest havanese i do agree

This owner Don Dalessio owns Gabby's Pets and Astoria Pets. I have been visiting Astoria Pets for years and purchased with them before never had a problem, so I am very disappointed at the result of my story. Astoria Pets closed abruptly after the new law that is in effect as of December 15th. There was no warning and no sign that they were closing this location permanently. This is the problem I have a credit that I have to redeem I go to Mr. Daleesio's other pet shop in the Bronx (Gabby's Pets) after being told to come and to my surprise when I pick out what I want and ready to use my credit the sales guy for that day Anthony calls Don to explain the situation and he claims that Don tells him that he can't take my receipt for credit because it is from Astoria Pets and they are now permanently closed. What kind of joke is that. Anthony doesn't know any of the employees numbers I can't speak to Don he doesnt know when Don's son Keith comes in which he is one of the managers to both pet shops. This is a scam and they are stealing my money. I am so very disappointed and disgusted with this business. I would not give them not even one star, but you know how this works. BTW, I traveled all the way out there on train from Queens with my grandson to pick out a pet as a Christmas present. The guy wanted to give me a hamster for free without cage or food to compensate for my credit worth $90, meanwhile my credit covered all the necessities including a hamster if that was my choice of pet. Not Good! Anyhoo, I would never recommend this place or any place the Dalessio's have because of the way they steal your money. I was also told by one of their emplyees that they are not compassionate about their customers they are just money hungry thieves. ​​​God don't like ugly. read more

Gabby pets literally attended dogs all year around with no proof of id or vaccination except for when they are getting inspected lol that's the only time they will refuse your dog with no vaccine card pls shut them down !! read more

Got my Jasmine, pomsky from this place. Chino was very interesting and make sure to get all her supplies for her. Carlos did all my paperwork. The team was great with greeting me and make sure my baby was good. read more

Gabby Pets - Pomsky - Pet Stores Near Me - Bronx, New York

So happy I found my little king Lennox he is just perfect everything me and my family wanted. Chris helped me and showed me him he was so nice and patient and answered all my questions great customer service. If your looking for a adorable puppy I definitely recommend this place. read more

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Love there services friendly very attentive an you are able to ask questions with out feeling like you are asking too much the workers make you feel Like you are part of there team an I've made friends for life I got two Yorkies an I'm happy especially with my girl London but I wuv my boy also guissepe there dogs are to die for you see them an automatically you start screaming an talking like a baby that's how adorable these dogs are an we'll taken care of if u don't have all The cash they finance there dogs depending on your credit make sure to ask for Jamie she will Make you feel like family an she answers the simplest questions read more

Gabby Pets - This is London my princess - Pet Stores Near Me - Bronx, New York

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Went into the pet store yesterday just to take a look and this beautiful Shiba Inu took me away. Lin & Yorlen were such a great help and very knowledge on everything for a first time puppy owner like me. The 5 free years of health insurance is a plus as well, the commute to queens shouldn't be bad. So happy to have a new baby! read more

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Idk why has bad reviews, people here are so nice! I got my baby today and he's so cute read more

Gabby Pets - Toby! - Pet Stores Near Me - Bronx, New York

I bought my golden doodle from here in January she was healthy and fine but I brought her back for dog sitting and she came back with all white stuff matted in her fur and blood and everything in her nose they were nice enough to wash and groom her but this is unacceptable NEVER AGAIN. read more

DO NOT TAKE YOUR PET HERE MY DOG WAS BLEEDING WHEN I PICKED HER UP SO UNSANITARY, SO SO SAD Such a terrible experience, I am truly shocked that the people who worked there could be so unprofessional and lack the skills needed to work there. When I dropped off my dog (18lbs) she really needed a haircut, and when I picked her up two hours later MY DOG WAS BLEEDING out of here ear. They tried to put medicine on it and it looked absolutely terrible!!! Also I saw the back room and it was so disgusting no wonder the woman who did the haircut was so miserable. Also injuring my dog aside, the haircut was AWFUL! It was so jagged and terrible I doubt the woman doing the job had any experience before hand. Also my dog was all matted up when they were finished. read more

Gabby Pets - Gabby's pets destroyed my dogs ear. They cut her and put this disgusting medicine on, and it still hasn't come off (two weeks later) - Pet Stores Near Me - Bronx, New York

Gabby pets hide unprofessional people to do grooming! As soon my puppy came home he jump to my daughter and cry . They should put glass that way the grooming can be supervise by other. Because this is traumatic for a 12 weeks puppy . read more

Gabby Pets - I took my Pom for grooming and the guy cut him and shaved him when I told him to do even hair cut - Pet Stores Near Me - Bronx, New York

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Lynn is one of the staff at Gabby Pets and she is really knowledgeable and very nice. She answered all of my questions- and I had a lot! She helped ease my nervousness about bringing home my new puppy. read more

Extremely helpful, Chris was a great help and very knowledgeable went home with out beautiful Luna read more

Gabby Pets - Pet Stores Near Me - Bronx, New York

A few weeks ago, before Christmas, I was looking to get some information on buying a dog. Lynn was there to assist me on every question I could think of and a lot of questions I didn't think of. She reassured me as a first-time pet owner that everything would be ok when I did eventually purchase a dog and that if I were to purchase one from them, they'd be there every step of the way to make sure both the dog and I were adjusting to life together well. My only negative of this place is that it's extremely small and feels a bit dark and cramped. Otherwise, step inside, talk to Lynn, and you'll never have another worry. :-) read more

I went into this pet store on Saturday .for starters the workers where outside until we went in , the 2 lady's followed us in and sat right by the door just staring us down . Me and my husband where so Intrigued by all the puppy's that where inside so we kept saying out loud " omg this puppy is so beautiful I wonder how much he is " " I wonder what are the processes of leavening with a dog " usually when you say things like that employees come up to you and help you right ? Well not in this case . The two women just sat there starring at us like if we where bothering them . We even over heard one of the women saying " I ain't getting up , They don't have no money " please don't bring your business here . These people are rude and lazy . read more

I recently purchased a toy poodle puppy at Gabby pets were I was under the impression that I was going to be given exceptional service and most importantly a healthy puppy. Unfortunately, that was not the case for me. This store sold me a puppy that had an infection. The first night we brought the puppy home I noticed he had a strange cough and he vomit that night. I immediately took him to get checked out by a vet the following day and the vet gave us a diagnosis of kennel cough which is a highly contagious respiratory infection. The puppy was put immediately on antibiotics. The vet deemed the puppy was unfit for sale and gave us legal paperwork for his profession diagnosis. The following day I went back to the pet shop and complained but the store owner was of no help. He said he doesn't agree with the vet's professional opinion and there was nothing he can do for us. The next day the owner calls me back and says all he can do for me is to give me a new puppy if I returned the one I purchased. My family and I have already grown attached to this puppy so returning him is not an option for us. The owner has been very rude and unprofessional. I do no recommend Gaby Pets to anyone looking to purchase a puppy. They only care about people's money. They have shown us they don't actually care about the well being of these puppies. read more

I took my 6 month old maltese for grooming and when i went to pick her up she was really sad and aggressive, I don't know what they did to her but she wasn't the same for weeks, plus they don't know how properly cut their hair read more

Sister took her dogs to get groomed they came back all bruised up and cut up horrible horrible service legal action will be taken.

Walked by this place today and saw sick puppies kept in substandard conditions. DO NOT BUY HERE! I always encourage adoption. It is less expensive and most places will provide the most expensive shots for free before you take your animal home. https://vimeo.com/181639276 read more

Terrible , I took my dog here for grooming and had cuts all over . On top of that they gave him a super low haircut when I didn't ask for that . ANIMAL ABUSERS. my poor pup was shaking and crying . Don't go here . You should adopt anyway read more

DO NOT BUY YOUR PET HERE. I got a 4 month old Yorkie puppy for 2,300. I took my Yorkie to the Vet two laters and he was diagnosed with Kennel cough, worms in his stool and lice in both ears. Its two months later and my puppy is still sick after being on medication and going back and forth to the Vet several times . I called to complain and they told me this was normal. SAVE YOUR MONEY GO SOMEWHERE ELSE. COMPLETE NIGHTMARE. read more

gabby pets is great, Lynn and Chris are very helpful and professional we had a great experience buying my new baby party pomeranian. They gave me all the info and supplies i needed were right there in the store! I recommend anyone in search of a pet to visit gabby pets in the bronx on the concourse, you will not regret it....:-) Thanks again Lynn and Chris.... read more

Gabby Pets - This is my new puppy Paulie a.k.a lil man...He's so sweet we love him - Pet Stores Near Me - Bronx, New York

Had a great experience here yesterday. Bought a teddy bear and he is amazing. He is not sick and proof of vaccinations and vet visits were available. The dogs were kept in a very clean enviornment. The staff was very knowledgeable and accommodating. After setting a reasonable price and starter care package my little baby was already clean while I checked him out but he was washed again and groomed free of charge. Thank you Lynn and Jamie for being nothing less than amazing. Before leaving I was given all the basic documentation for my teddy bear and a microchip and a great insurance package deal. Some goodies for my new baby and support numbers if anything was to happen and any questions pertaining to my teddy bear was to come about and a 24 hour care number. The back of the shop has a grooming service which was in very high demand. Many people from the neighborhood dropped their pets off for grooming in the hour that I was there. Great job Gabbys pet store for your amazing customer service. read more

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Me and my fiancé bought our first dog here, We are both first time dog owners looking to expand our family. When we initially were looking into dogs we came here and Lynn helped us from the start, she answered all our questions about all the dogs and was very kind and patient in explaining all the responsibilities. After we did our research and decided to pull the trigger on getting a puppy we came back and Lynn helped us again. Lynn didn't recognize us initially but answered all questions with the same expertise and patience. The perfect puppy chose us and Lynn helped us thoroughly throughout the process. She gave us all kinds of tips and guidance. Overall satisfied with the experience and our puppy. read more

Walked in and i was ignored. I asked to see the puppies and was told no, i asked to go near them and was told no. And the dogs looks sick and there was poop everywhere. The people were so rude and unhelpful. Kept the dogs in a hot area with no air and the dogs were breathing hard like there was something wrong. This place needs to go! read more

his place is HORRIBLE! I brought my poodle to get groomed and get the nails clipped, but they overdid it and my puppy was bleeding a lot. The haircut was uneven and too short, and when I confronted the staff they were rude and unhelpful. They refused to give me a refund or even a discount, and the manager was a total BITCH. Waste of time and money. DONT TAKE YOUR PET THERE. read more

IF YOU LOVE YOUR PET DO NOT TAKE HIM/HER HERE!! I took my 9 months Morkie puppy to get groomed here. Showed them a picture of what kind of haircut I wanted. After 4 hours of waiting I knew something was going on. I could hear her crying so I demanded to see my dog. When they took me to the back my dog was badly cut with a TERRIBLE AMOUNT OF BLOOD!!! I couldn't believe that was my dog as she looked totally different! They SHAVED HER! (Look at picture of before and after) I kept asking what happened and all the employees but they only say "it was an accident". My dog is my baby. She is part of our family. I was so desperate and upset. There was blood on the walls and I asked if it was my dog's and they just casually said: "oh no that's been there for a while"... I don't know what is worse: that there is blood on the walls or that it could have been my dog's" After I told all the customers waiting for their dogs to take their pets somewhere else the employees threatened to call the police on me! I've never felt so helpless in my life! read more

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Every time I would walk past this pet shop , it was like I was being pulled in by all the cute puppies they have in the front . I finally decided to go in and take a look and came out with a new member to my family . I purchased a 2 Month old Husky and I've been the happiest ever since . They have such good service and such amazing people that work here . They helped me so much and were very patient with me , answering all my questions and concerns . I 100% encourage those of you who are looking into getting a puppy to pay them a visit . You won't regret it . The staff is all friendly very helpful and very knowledgeable about the puppy's and other animals as well . You can also call them with any questions and they always answer the phone and have no problem in answering your questions . The best part about when you purchase your puppy from here is they will always help you with any concerns that you may have after you leave the store , I have 3 months with my husky and I still call and ask questions and share any concerns I may have and they always help me out . Absolutely will be back for a sister for my husky . read more

They are the worst pet shop i've ever gone to don't waste your time or money i really feel bad for the animals