THEY CUT A TINY CHUNK OF MY DOGS EAR OFF!…read more I got my dog home and noticed a tiny notch in his ear. I reached out immediately to them, and they let me know that they would investigate and get back to me. I was called back the same day to be told that what I saw on his ear was an old scab that fell off, that they should have let me know when they found it, and apologized that they didn't do that and offered me a free wash for the next time I came in. Also frustrated because I specifically said "i like to keep the little wisp of hair on his ears" basically don't touch the ears. I could literally see where the clippers left stroke marks right at the position of the injury, but I had no proof that it was a new wound until the next day. It happened to be raining pretty heavily, I walked my dog just for a quick pee and come back upstairs, and I noticed blood on the top of his head on the side of his face and realize that his ear is bleeding because the water re-opened the fresh wound they did. Of course I would not be OK with my dog getting hurt in anyway, but I think this situation would've been less infuriating if they took accountability for hurting my dog and not even mentioning it to me when I picked him up, and offering me a free bath as compensation, which I thought was strange if they had done nothing wrong. This place is already ridiculously expensive. They raised their prices and for the $125 that I spent I am extremely upset. I would also like to note: if you go through the photos you'll see quite a few other dogs get nicked or badly cut as well. I wish I looked more closely before. Sad because I've been going there for over a year and a half, I trusted them.

Unless you want to be nickle & dimed, do NOT come to this groomer…read more Very unfortunate to be leaving this review. We've taken our dog to this shop about 4 times in total. The first time the Front Desk communicated that the grooming would be done in 30 minutes and when we came back, she denied ever saying that. The grooming took 4 hours in total. We were very unhappy with this, but the owner graciously gave us a discount so we took it as a gesture of good faith. The 2nd/3rd time were fine, but then our dog ended up at the vet & got an ear infection because we found out that they never cleaned out his ears or plucked his ears so we spent over $1K at the vet. The final time (I know, stupid us for going again), we wanted to see if we could make it work because of the proximity of Bark Shoppe and wanting to truly support local businesses, they charged us a "LATE FEE" for picking up our dog 30 minutes after they called even though they never once disclosed that this policy existed. I emailed their team and instead, their front desk person called us and said "we can't refund this fee and moving forward it would be better for your dog to be groomed elsewhere." What. A. Joke. We will NOT be coming back to this place.

I've been taking my dog, Lua, to Anna since she was a puppy and I can't recommend Anna enough! Lua…read moregets anxious at the groomer, and has a tendency to get knotty in between visits. Anna is so kind and patient with her, and always does a great job :) We're moving soon and I'm very much dreading having to find a new groomer. Lua & I will definitely miss Anna!!

Anna is an amazing dog groomer! When we moved to the neighborhood, I asked other dog owners who had…read morewell-groomed pups and they all raved about Anna. Our doodle always looks and smells great after his grooming sessions. He can be nervous at the groomers since he doesn't like the hair dryer, but Anna does a great job calming him down. She also went above and beyond when our doodle had been running around in the mud with his harness--she took the extra time to wash his harness too. Anna gives him the perfect teddy bear cut every time. We've had groomers in the past cut his bangs oddly, making him look strange (almost human like), but Anna shapes his face and ears adorably. She's also great about adapting his cuts for different seasons to keep him comfortable year-round. When we first booked with Anna, we had to wait a couple of weeks since she was fully booked. Now that we're in her schedule, we book sessions in advance and haven't had any issues. She's well worth the wait! It's really hard to find someone you trust with your dog, especially for grooming. We're so happy we went with the neighborhood favorite and are we are extremely grateful for her services!​​​​​​​​​​​​​​​​

I am rating this place 5 starts the customers services are very pleasant and the way they take care…read moreof the animals. They brush they teeth and cut them well. I am very happy with the services.

Do yourself a favor and go to another groomer. This place is known for abusing dog when getting…read moregroomed. They treat their valued customers with disrespect and after Paying premium prices I was left feeling sick to my stomach with the level of stupidity I dealt with. I was spoken to with extreme hostility and I pray that no one comes to this place if you truly love your pet. I promise you that my words are full of genuine concern. DON'T COME TO THIS PLACEEEEE!!!!!

Excellent services, very professional and great price. Will use again for my dog. Amanda made my…read moredog feel so comfortable

Wow! What a phenomenal experience from start to finish! Amanda, exceeded my expectations with…read morecommunication throughout the entire process and genuine love and care for my dog as if it was her own. I could not imagine a better grooming experience!

This owner is an extortionist. We brought our dog recently rescued and totally matted. Our…read moredirection was for the dog to be sheared - no bath or any other service. The price was set at 110$ after weighing the animal. To our utter disgust when retrieving the dog the price escalated to 171$. Explanation from the owner/groomer: the extra 60$ was to replace the blades for his shears. Since he had possession of the dog we decided to just pay and NEVER patronize this extortionist again.

My dog was very matted he stayed with my ex for a couple months and he didn't have time to brush…read morehim. I was expecting for him to be Shaved down but they cut around the knots and he looks so good and smells like mint I'm so happy they were able to work around the problem. They were also very quick he was done in haft an hour and he looked so happy I recommend this spot

BEWARE OF DEPOSIT SCM, if they say put a deposit down ON a dog, don't. I told him do $150 deposit…read moreand I was upsold in bad faith on the receipt written poorly and dull on a yellow sheet where you can hardly read the form. It's says cancellation, and it's before the time given so it shouldn't result in loss of deposit well it's not 7/4 yet. So that means I should be given my money back. Worse part is i was gonna use it as credit and donate half of it to the store and probably send some friends I know to go get there pets there for their kids. I never even got mad or complained when they messed up my dog and botched her hair and cut her a few times to where she now has scabs on her back and right shoulder. This is why businesses in the Bronx fail, never rip a customer off you might have made $300 off of me but you lost a whole customer base and your business will ultimately fail. God protects his kind hearted and punishes those who look to take advantage. Don't worry I give it less than a Year esp with B bb.

THE BEST! So nice and friendly. They made my toy Australian shepherd look so good. I went to a…read moresuper high end pet groomer and they do not compare to king spa. Highly recommend taking your pet here

Everyone is amazing here! My pup needed a lot of things and the full grooming package was perfect…read more She looks wonderful, and for a dog who doesn't love to be away from me, she seemed very calm and happy when I came to pick her up after the appointment. You can tell that everyone at Harlem Doggie Day Spa cares and loves all the animals that come in the door. I appreciate that they take their time and make the dogs comfortable through each step of their grooming. I highly recommend Harlem Doggie Day Spa!

Very satisfied with the service from this doggie day spa. The staff are great and friendly. They…read morekeep you updated throughout the grooming service of your dog. This was my first time taking my puppy to get his grooming and he behaved well with the groomer. 1000/10 recommend this place. Also my pup came out smelling amazing and looking handsome!

Maria is absolutely amazing! She has been grooming my Maltese Rocco for the past few year and does…read morea terrific job. My dog absolutely hated being dropped off at the groomers, he has never spent any time in a crate so I think this was one of the reasons the typical groomer experience didn't work for us. Maria comes to our apartment and this way my dog is in the comfort of his own home and it lessens his grooming anxiety greatly. Would highly recommend Maria to anyone who is looking for an enhanced grooming experience.

Maria is calm, patient, gentle and skilled. Other groomers hurt my sweet dog or gave him a terrible…read morecut, Maria hasn't failed him! She comes to our apartment, takes her time, and leaves our old dog happy, clean and looking gorgeous! Thank you Maria!