1. Riverbrook Animal and Eye Clinic

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Eugene, OR

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Riverbrook Animal and Eye Clinic

4.6 (10 reviews)

Services - Riverbrook Animal and Eye Clinic

Pet physical or wellness exam

Pet vaccinations

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Review Highlights - Riverbrook Animal and Eye Clinic

“Dr Browning and his staff are second to none and I'm so grateful I brought my boxer here for a second opinion.”

Mentioned in 5 reviews

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Santa Clara Animal Hospital - Reception

Santa Clara Animal Hospital

(98 reviews)

Caring vets and techs, wonderful to my doggies for over 30…read moreyears!!And when we had to euthanize one of our little best friends I experienced such loving support. Thank you

Our precious cat, Tiki, spent his final moments at this hospital surrounded by love from his family…read moreand the staff alike. Dr. Jenny was his usual doctor who cared for him while he was sick, but she wasn't available the day we chose to say goodbye. Dr. Pappas bore the heavy weight of putting him to sleep in our arms and, though we hadn't met her before this, she was extraordinarily sensitive of our emotions and gently explained everything before it happened. She made what felt like the worst day of our lives, a little more positive and manageable when the weight of it threatened to crush us under foot. Although I still can't think too much on this day without crying, I felt the staff involved in Tiki's care deserve all the warmest regards, hugs, and thank yous I can muster. They called us to give their condolences, kept us up to date on Tiki's cremation service, and when we picked up his ashes days later, the package and card were so lovingly put together and you could just feel a gentle human touch in every detail. It felt like the Santa Clara vet family was mourning Tiki right alongside us. We are so grateful for the care Tiki received, and we really wouldn't have had it any other way than with the team at Santa Clara. Wanted to also specifically shoutout Aubrie for her calling Tiki "Handsome Bobansome" during his visit, which has famously entered his little book of nicknames he accrued over the course of his life. That truly made us smile, and was a happy core memory!

Bush Animal Hospital - Bush Animal Hospital

Bush Animal Hospital

(76 reviews)

I just love the sensitivity vibe at Bush Animal Hospital…read more There are pheromone diffusers and towels for nervous cats and dogs. I had to put my beloved Tuxie Darby cat down last week, not all of the sudden, I mean he was 16ish years old. I found the entire experience designed around my emotional needs. Mr Tux made it a quick Irish manx goodbye by developing heart disease and evidencing it only for his final week. He had stopped eating and we went in to see Dr Newman to see if perhaps he had megacolon or something fixable. When we got the bad news, fluid on his lungs and body mass loss, the entire staff was very well spoken and supportive. Tuxie could not have received better care!

I wish I had paid closer attention to the negative reviews before allowing them to provide services…read moreto my little girl (my cat). The self-proclaimed manager/ owner of this establishment is either absolutely clueless and devoid of any knowledge of finance and business (e.g. pricing points, knowing whether she is making a profit or not, etc) OR she is deliberately deceitful in order to mask the true costs of the services provided. BACKGROUND: I wanted a routine dental cleaning for my little girl. I was fine with the possibility of dental extractions, as my angel is a little bit older, and I know eventually it is inevitable. I have taken each of my cats into a vet - NOT THIS CLINIC (I moved from out of state) - in the past, and felt comfortable with the procedure. What I did not know is that, unlike other clinics I have have had great dental cleaning experiences in the past, the owner/ manager of this clinic DOES NOT KNOW and REFUSES or is incapable of understanding her business' "Dental Plan" financial structure. WHAT THIS MEANS FOR YOU as a client: (1) You will be gaslit into accepting random pricing without justification. There was even an attempt to convince me that I should be happy they clipped my cat's nails for free while under anesthesia, versus the $50 they normally charge (that was the only itemized charge they disclosed to me). Ironically, during the previous visit, the veterinarian had commented that I "did a good job" clipping her nails. And nail clipping at ANY other vet has never surpassed $12. (2) You will not be able to submit a full insurance claim (ALL insurance companies require an itemized list of the pricing associated with the services provided). It would be like grocery shopping, seeing a total bill of $900, and never being able to verify WHY that total is what it is. ADDITIONALLY: The client to staff communication is horrible. Horrendous. The left hand has no idea what the right hand is doing. I have been told 3 different things (price-wise, procedure-wise, practice-wise) on the same day that have nothing to do with an adjustment of a quote. poorly managed organization. Ultimately, I am not complaining about price (I can't refute it - the manager can't even explain her pricing), but LACK of QUALITY OF SERVICE. Virtually EVERY single visit was an "OOPS!" FINAL NOTES: I am happily with a new clinic, which I transferred to the day after my sweetie's appointment with this absolute mess of a clinic.

Heart in Home Veterinarian - Dixie, Forever

Heart in Home Veterinarian

(21 reviews)

Dr. Lindsay McAlister is such a wonderful human being…read more Our sweet boy, Prometheus, was nearing the end of his adventure here on Earth, and our veterinarian referred us to Dr. Lindsay. We spoke over the phone and scheduled an appointment. Making the decision about when it is time to say goodbye is one of the most difficult things a pet parent will ever face. But sometimes, you just know. We scheduled our appointment for Sunday afternoon, but that morning, Prometheus began declining rapidly. I texted Dr. Lindsay, and she was able to be at our home within 20 minutes. The timing worked out in a way I will always be grateful for. I do want to clarify that I am not suggesting she is on call or always available for emergencies. However, I encourage anyone considering her services to have an open conversation with her about availability and what options may exist in an emergency. The visit itself was calm and peaceful. Dr. Lindsay showed so much compassion and kindness, and her approach was genuinely trauma-informed. She explained the process, walked us through what she would be doing, and made sure we understood what to expect. One thing I would share with other pet parents is that if you are uncomfortable watching injections, it is absolutely okay to look away or step out briefly during the first one. The initial injection can sting because the area is sensitive, and every dog may react differently depending on their individual tolerance and other factors. A reaction does not necessarily mean something is wrong. Just as with vaccines or other injections, there can be some discomfort. Dr. Lindsay was incredibly gentle throughout the process, and I appreciated the care she took with Prometheus. She also gives you all the time you need to sit with your baby, love on them, and say goodbye. There is no feeling of being rushed. When you are ready, she gently completes the transition with dignity, respect, and compassion. Another wonderful thing about Dr. Lindsay is that she offers aquamation, an alternative to traditional cremation that uses water-based processing. Having that option was meaningful to us. As heartbreaking as this experience was, I can honestly say that everything came together as it needed to for Prometheus. The timing, the peaceful environment, and the compassion Dr. Lindsay showed our family made an incredibly difficult day a little easier to bear. Saying goodbye is never easy, but having someone who treats your beloved pet with such tenderness and respects the bond you share makes a world of difference. I am so grateful Dr. Lindsay was there to help us give Prometheus the peaceful, dignified goodbye he deserved.

We used this in-home euthanasia service and are very grateful for the experience they provided…read moreduring such a difficult time. Being able to say goodbye to our dog at home, in a calm and familiar space, was a gift. They were professional, compassionate, and respectful from start to finish. Everything was explained clearly, and they allowed us the time and space we needed without ever feeling rushed. I would highly recommend them to anyone who wants a peaceful, dignified experience for their dog and family.

Riverbrook Animal and Eye Clinic - vet - Updated October 2026

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