This hotel has one of the quintessential views of Chicago from its front doors -- on the right is the Chicago Tribune building and right in front of you are the corncob-like Marina Towers. So if you want to go to Chicago and soak it up for all its worth, I would recommend the River Hotel. You can easily get to many places by way of El lines and bus routes that are nearby. And the staff is generally friendly. The only minuses I saw were that they had told my friend that the suites had two queen beds plus a pull-out bed, but they really had just a bed and pull-out. But I will say they upgraded our group's second room. And it took us a bit to get our luggage out of the check room because they were either short staffed or some employee wasn't where he was supposed to be. But overall, I would happily stay there again. read more

River Hotel - Hotels Near Me - Chicago, Illinois

First time visiting Chicago and had a very enjoyable experience at this hotel! Ronnie was extremely helpful and has a great attitude! Will be back for sure!! read more

We need half scores!! This hotel is. 3.5 for me. I arrived early for my check in, so to avoid early check in fees, I waited on the second floor in the work area. Once I checked in, I came up to my room which is tiny!! It's perfect if you're in town for work, but would not come if I was visiting/ relaxing. There's not much going on in the room. As soon as you walk in, the bathroom is to your right and then boom, your bed and desk is there. The closer is also super tiny. There's not much moving happening in the room. The shower space is tiny too. It was also very cold in my room, and I had no control over the temperature, which sucks. I do appreciate the free water/water bottle available on each floor and the location of the hotel. read more

Sweetie picked this one out for our trip to Chicago, and it was great. Yes, the rooms are a bit small, but unless you're camping out in them for a week they're just fine. Nice, modern appointments. Comfy bed, desk, wardrobe, Keurig coffeemaker, etc. Smallish but usable bathroom. Water bottles down the hall. The location is great, handy to everywhere. Parking right next door for (relatively) low rates. A restaurant off the lobby, which we didn't try. Price was reasonable. I would definitely go back. read more

River Hotel - Hotels Near Me - Chicago, Illinois

Okay, let me start off by saying, location, location, location. The hotel is in the heart of downtown and walking distance to all the major attraction. It's directly in front of Trump Tour Hotel and Chicago River is at your door step. The room is fairly small but, very modern. If you looking for a reasonable cost hotel in the middle of downtown Chicago, this is the place to stay. The staff was friendly and they have all the amenities you would expect for a downtown hotel. I give it 4 stars because of it location read more

River Hotel - View of the river from my room.. Great location - Hotels Near Me - Chicago, Illinois

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Excellent experience, clean room. Staff was very kind and accommodating to our needs especially Leo at Check-in. Traveled from California and would highly recommend. read more

My husband and I are so excited to honeymoon at River Hotel. The impetus of our stay started off wonderfully. The front desk rep Sierra was really fast, personable and informative. We soon found out about Free Wine and Cheese at 5 pm and also the 2nd floor full of snacks and refreshments. Our room is located on the 6th floor. Upon checking out the view, I noticed the first issue... Cracked paint across the ceiling. I wouldn't expect something like this in a 4 star hotel... maybe a 3 star like Holiday Inn. Also, whomever installed the coat hanger obviously did not use a ruler! (check out the included pics) Then, I noticed that the room was "gently cleaned," as there is a lot of dust and a few dings on the wood furniture. The mirrors in the bathroom have pre-existing finger prints on them and the back wall behind the sink/near the toilet has splashes of "who knows what" sprayed all over the wall. But on the bright side, the cleaning people did replace the plastic in the receptacle nearest to all the splotches on the wall. As my grandma would say, "wipe those walls down!" The coffee machine was down and the Keurig was malfunctioning, so we didn't get any coffee before we left. The close of our trip to was highlighted by our front desk rep. We had a really quick check out experience! Sierra, you made our trip special. In the meantime, I will leave you with a few images. read more

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Great location, great customer service. I loved tge fact that they had water fountains to refill your bottle of water. Room was kind of small but just what I needed for my stay, comfortable bed, fridge, clean bathroom and quiet. I barely spend time at the hotels when I travel sonit was perfect for what I needed. If you want to look for a great view you can always go to the hotel next door rooftop bar. It was also walking distance from all the attractions so you don't really need a car. It's not a 5 stars hotel but it's better than any other affordable places to stay. I will definitely stay there when I go back to Chicago. read more

We've stayed at this hotel 2 years ago so we knew this location was great. Central to everything, right off the river so great views out the window. Very short walking distant to the L. Only about 0.5miles from shopping at Magnificent Mile and from The Bean at Millennium Park. The rooms are small, but I think that's typical for any in-town hotel. Bathrooms are small too, very crammed and outdated. Rooms could be cleaner. The headboard of our bed was not cleaned and you could tell other people have had their greasy headed against it. There was dust on a lot of the surfaces that don't get much attention. Price was good, on Memorial Day weekend, I paid $95/night booked on Hotels.com. read more

River Hotel - View from hotel room - Hotels Near Me - Chicago, Illinois

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NOTE: Room sizes seem to be THE major topic in reviews, so I'll be addressing the square footage of each room type later in this review. We visited Chicago the second weekend of April, 2022 and had a lovely stay. If you desire a hotel overlooking the Riverwalk but don't want to spend a ton of money, this hotel is definitely the way to go. RIVER HOTEL = CLUB QUARTERS HOTEL Before I address my impressions of the hotel, it's important to understand that the River Hotel is the same as the Club Quarters Hotel, Michigan at Wacker. The address of both is 75 E Upper Wacker Drive. The so-called "River Hotel" is simply its own section at the Club Quarters Hotel, as explained to me by CQ staff. At the hotel entrance, you'll find that the building is identified with both names even though it's all technically the Club Quarters Hotel. Needlessly confusing. If you're interested in more reviews, definitely see Yelp's listing for the Club Quarters hotel, Michigan at Wacker. We stayed in a Superior Room with River View, which actually had to be booked through the River Hotel website: https://www.chicagoriverhotel.com/ It's possible to book a Superior room through the primary Club Quarters hotel website, but that one doesn't offer a guaranteed river view: https://clubquartershotels.com/chicago/wacker-at-michigan. If you make reservations over the phone, both CQ and River rooms can be booked through CQ's number: 312.357.6400. RIVERWALK: If the Riverwalk is important to you, make sure to go when ALL the venders are open. I'd read online that vendors opened this year on April 8th, so was dismayed to find on the 9th that only about two vendors had opened. Turns out the Riverwalk has what they call a "Phased-In Reopening," so all vendors won't be open until sometime in May. What a disappointment! https://www.chicagoriverwalk.us/ ROOM TEMPERATURE CONTROL: One of the differences (or perhaps the only difference?) between CQ and its River section is that the River Hotel rooms have an updated AC/heating system which allows for individual control of room temperature. The rest of the hotel has room temps set by the hotel. ROOM SIZES: The room types and square footage of each are as follows: CQ Rooms: Club Room - 210 sq ft Standard Room - 235 sq ft Standard w/River View - 235 sq ft Superior Room - 300 sq ft One Room Suite - 400 sq ft On the River side of CQ: Classic (AKA Standard) - 235 sq ft Superior Room - 300 sq ft Superior w/River View - 300 sq ft One-Room Suite - 400 sq ft Double/Deluxe Double - 450 sq ft FYI, I found our 300 sq ft Superior room to be well-sized for the two of us, but would probably feel cramped in a smaller room. THE RIVER VIEW: We were pleased with our view, but when we checked in, the only room available to us was on the 5th floor, which bummed me out. If you can request a higher floor, definitely do so when booking. If your online booking website doesn't give you a way to request a high floor, I'd recommend calling the hotel and requesting one immediately after booking. The number is 312.357.6400. Per the hotel staff, it helps to call CQ very early in the AM on your check-in day and request it then (or again). BED: Our Superior Room with River View is only available with Queen beds (ours also had a roll-out sofa bed, but not all Superior rooms do.) The larger size of the Superior Room and the guaranteed view of the river was more important to us than a King bed like we have at home, so that was our room selection. I didn't think the difference would be that big a deal, but it actually was more difficult than I'd anticipated. We bumped each other quite a bit, and sometimes I felt like I was close to falling off the bed. Honestly, while the hotel advertises the bed as a Queen, I'm thinking it may have actually been a Full. We had a Queen bed for years, and I don't recall that space was ever problematic. I wish I'd had a tape measure to confirm one or the other. Additionally, I found the bed's mattress to be exceedingly firm, which made the bed fairly uncomfortable for me. No complaints from my husband, though. I will say that it had great feather pillows, which made sleeping better than it otherwise would have been. BATHROOM: The counter space in the bathroom was good, and I use A LOT of toiletries. The overall size of the shower was fine, but the tiny shelf it contained did not have adequate space for my shampoo, conditioner, soap, and razor. That's not a big deal, but is just a personal pet peeve. COMMON AREAS: Nothing to report; common areas were similar to what you'd find elsewhere. TWO CHICAGO CQ HOTELS: Don't confuse the Club Quarters hotel, Michigan at Wacker with Chicago's other Club Quarters hotel, Central Loop. Apparently Central Loop is in the heart of downtown, but does not have a view of the river. Hope you've found this to be a helpful review, and have a lovely stay in Chicago! read more

Customer service was amazing! Also thanks to the guy that my boyfriend was talking too because he provided a nice view for us since I am from cali next time I come to chicago we will be going here!!! read more

River Hotel - Hotels Near Me - Chicago, Illinois

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This hotel is unbelievable. I used my points available with Capital One to make a booking at this hotel and my son got influenza so we had to move our trip. Every other hotel that we had booked took sympathy and agreed to change the date but this hotel is quite ruthless and don't take people's personal situations into consideration. I requested to change 3 nights into 1 night and move it by a day as my son is really sick and they refused. The excuse they use is not really an excuse as I had booked 2 other hotels using points and they agreed to change the days without any problems. I would not stay in a ruthless and impersonal hotel as this. read more

Overall the hotel was clean for the most part and had great service. We got the room at a bargain and stayed for a couple days. I did have an incident where I woke up with 2 bites on my legs. I called the front desk and told them & they did what they could. They made us leave our luggage with all clothing it it in the room & they gave us a new room. While we were in our new room they heated our clothing too get rid of any bugs if there were any. I thought it was a bit worrying that I had bites but they took care of it best they could. Still, I think it warrants a star to be takin off the review. Here's a list of pro's & cons of the hotel Pro: -amazing location (in between loop and magnificent mile) -amazing view over river -good customer service -clean room(other than the bites I had) -free coffee and cereal in the morning -decent WiFi -REALLY good price considering the area Cons: -we had a minor bite problem -very small hotel room (but was good enough for the 2 of us) -bed wasn't the nicest quality but still was ok read more

The location is good but the ac doesn't work. It gets super hot in the room and is hard to stay asleep

I hope everyone planning to stay at this hotel to read this before booking! My friend and I planned to spend the Christmas night in Chicago so we drove all the way from Michigan to the River Hotel in Downtown Chicago, as we had already booked one night at this place. We arrived at 1:00 pm trying to check-in, the guy at the front desk told us that check-in starts at 2 pm, but we can still leave our bags and come back in one hour and so we did; Came back at 2:00 sharp and there was another guy at the front desk named LEO, so we kindly asked for our room and he was like check-in is at 3 pm! We told him what happened and that we were here before and the other guy told us at 2 pm; In a very rude and mean attitude he responded that this is not true and there nothing he could do ! I literally said " ok whatever we are coming back at 3" and I was heading towards the entrance to hear him saying, in a very mean and rude attitude again, " If you are upset I can cancel the reservation for you ". I turned around eyes wide opened and couldn't believe what my friend and I just heard, and told him that he is being mean and I am the one that should be pissed because you literally called me a liar; he was like yes I did and I am canceling the reservation... I was Literally in shock and didn't know if that was real, I have been in hotels all around the world and never experienced such a situation ! Adding insult to the injury I asked for the available manager because literally we were humiliated and embarrassed that we were "kicked out" of the hotel, specially that it happened in-front of other guests as well, to be surprised that there is no available manager at the time being "he is off today", and he had the audacity to give us the managers name "Ryan", number, and working hours on the next day so we can reach out to him; acting like he has nothing to lose! So the guy, LEO, cancelled the reservation without me even asking for it, gave us our stuff back & we left having no place to stay after the long drive we had; all what I did is that I told him we were here before and the other guy told us come back at 2 pm! Where does on earth such a customer experience exist especially from, supposedly, a "reputable" hotel ?!? This hotel should close doors asap or at least change the staff and management because there is a huge question mark on how the staff are dealing with their guests, and another question mark on how a hotel is running without a manager on the floor ?! Moral of the story, if you are planning to book in this hotel, DON'T read more

Ronnie is a phenomenal employee you have here !!! I wish we had customer service like that in Vegas! He is light, fun, and caring ! Seems like he is always having a fun time ! read more

The concierge, Ronnie, was extremely helpful, and kind! He went above and beyond in every possible way to accommodate our group! He was always super friendly, and had a great attitude! He will be the main reason for us to stay at the River Hotel, if we come back to this area in the future! read more

This hotel is terrible. Unclean , bad beds, no views , and way too expensive. The Service is just like the hotel We rented 10 rooms and we were all dissatisfied and disappointed I will never stay here again even for free read more

We mainly used this as a place to bed for the night. For that purpose, it did hit the spot in some ways. The location is amazing and it is right next to Michigan Ave. The location is probably the best thing about this hotel. The reception desk is inside and to the right. The staff were very accomidating. And the lobby is very small but I think there was a space to sit down pass the elevators. I beleive there is also a lobby-ish area on the 2nd floor but never had time to check it out. The elevator doors open and you are greeted with a self service water bottle. This was a very lovely touch and I have never seen this before. I loved how they had a self service water bottle. Then we walked into our room. We used it mainly as a bed since we watched a late show in Chicago. Walking in, our room was very tiny and the bed was very tiny. Basically, our bed was mainly the room. With a desk and a bathroom only a few feet away. The TV is small and on the opposite side of the bed. It made watching and even using the remote difficult at times. The bathroom is good. It had good space to for your supplies. The shower, although had hot water, the pressure was okay but it would not hold heat very well. I like my showers to be steamy hot but this did not occur. The bathroom vents were noisy since you could hear your neighbors. The biggest issue I had with this room was that there was a vent right above the bed. You could see the mechanics/equipment inside and it was very dusty. My allergies were not happy with that aspect. The TV, I had some issues at times. The remote was dead, it sometimes didnt work from the bed and it froze for a while for some reason. I tried to turn off the TV but it would always return back to the frozen TV channel. There is an option to stream stuff from your phone to the TV but that has issues at times that I never experienced at home or other locations like it would it pause/freeze so you would press play... BUT it would start from the beginning again. After a few times, we just gave up. Staff does seem to take a while when you call. We just wanted some simple batteries for the remote and it took them about 2 hours and 2 calls for them to show up. Plus the way the TV was set up, you NEED the remote to start watching TV. You are unable to get to the TV "app" from the buttons on the side of the TV. We had no view...well, I take that back. We had a very nice view of the side of a building, which is another hotel whose name escapes my thought. However, if you angle yourself just right.. you might see the starbucks on Michigan Ave. Overall, this is a great location at a decent hotel. I am hoping the other types of rooms were be better. I might stay here again in the future but I am hoping the other types of room do not have the same negatives. read more

The hotel is very conveniently placed downtown and very comfortable.The staff was more than willing to help and make suggestions! They even had a wine tasting one night we were there. The view from our room was beautiful and our room was clean. The tv didn't work right unfortunately. We will definitely come back here again! read more

River Hotel - View from room - Hotels Near Me - Chicago, Illinois

TL; DR -- Not fancy or remarkable at all. Staff/service were okay. Don't pay more than $150 a night here, it's not worth that. I stayed for 2 nights. Check in was disorganized and took too long, but that's probably because I was checking in after 6pm when the A team doesn't work. The room was average size and appeared clean. TV was not HD and there is free unsecured WiFi. I like that the room had a small fridge, microwave, and Keurig. I also liked that each floor has a cold, filtered water station. I didn't like the elevators full of unmasked, sneezing people. Even staff were crowding onto elevators that have clearly marked signs that only 2 people or 1 family should be in the elevator. Walls were pretty thin, I could hear voices and wall banging in a room next to mine. FYI: bed was very firm. Oh well -- you get what you pay for. Checking out was a bit annoying because their system was "running slow." Otherwise checkout staff were friendly. Like I mentioned above, it's a decent option if you don't care about amenities, but don't pay more than $150/night -- you can get much nicer hotels in this area for that price point. read more

Scrappy underdog wins the day! -----------/------------ What do you do if you own a rather small property surrounded by big names like Wyndham / various Kimpton hotels? You innovate, renovate, and decorate (with a smart interior designer, of course). They definitely know they need to try harder to earn our business, and they do. From free boarding pass printing, to complimentary wifi throughout the hotel, to purified water dispensers using plastic bottles with caps that can be locked upon closing (like a commercial bottle of soda), to a decent fitness room with towels and flat screen TV, this place does not disappoint. The initial room had a terrible view of the back alleyway, but this was switched to a larger, rectangular room - with a pull out sofa, and an awesome view of Wacker drive. The interior designer did a very good job at packing room amenities with a minimum of space. For example, the bathroom had a sliding frosted glass door. The shower was very modern, and used a heavy duty curtain rather than a bulky enclosure. Thought small, the room did not feel cramped by any means. Plus there was a mini fridge as well. Definitely will consider coming back to this property the next time I'm in Chicago. read more

This hotel was great. I didn't look at the reviews on yelp until now so i'm shocked with all of the negative reviews. Booking and checking in was a breeze. The gentleman in the front was very accommodating with my early check-in (i think his name was Juan) They offer complementary wine at 5pm daily which was a nice touch. the rooms aren't huge but they have everything you need and enough room to be comfortable. its about the size of any standard room when you travel to Europe. for the location of this hotel i'm surprised it wasn't way more expensive. everything is a short walk away. We had a beautiful view of the Riverwalk right outside our window. I only stayed in downtown for a day so i'm super grateful for this hotel and the location because i was able to hit all my bookmarks :) read more

This was a fine hotel in a great location with the Chicago River right there. Yes, the room and bathroom were small but my BF and I had no problems with it. Didn't interact much with the staff but when we did see them in the elevator or hallway they were pleasant. We also got lucky in the sense that we arrived early in the morning and dropped in to check our bags but they happened to have a room available and let us check in early. Nice bonus! We would definitely stay here again. read more

As soon as we got here the front desk receptionist were very kind and helped us more than enough! The setup is very nice and clean! They make sure your rooms are sanitized! Lovely appliances in the rooms, and even the purified water stations caught me by surprise! 10/10 would recommend. read more

Love this place. From what I saw while price-shopping, this is one of the cheaper places to stay that I would still feel comfortable staying in. Very clean and modern. The room is small (so is the bathroom-stand-up shower only), but I was cool with that. My room provided a great view of the river, especially at night, but it was very quiet and the shades blocked out all the light, which I loved. Free filtered water at every floor. They let me check in early for no extra charge, and every staff member I talked to was very helpful/friendly. Awesome location, close to the El (State/Lake), food, sights, shopping (Michigan and State). There wasn't free breakfast, but there is a restaurant on site. read more

River Hotel - View from the hotel at night - Hotels Near Me - Chicago, Illinois

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For my first time venturing in Chicago, alone with my boyfriend (without my parents), this place was perfect! To start, the rooms aren't giant, but they are definitely livable. We only stayed a weekend so for the time being we didn't need anything excessive. Don't expect anything too lavish; however, the bed was very comfortable along with the pillows. As far as the view from our hotel window goes... WOW! It was amazing. One night during our stay there was a show on the river and crowds of people surrounded the Chicago River Walk and we could see exactly what they could only 16 floors up! It was great for just a couple of days considering we didn't stay in the room that often. As a security measure, in order to use the elevator, it is necessary to insert your room key to get the the floor you would like. The whole time I was here I raved about how great the location was. It was in walking distance to the shopping malls and stores on Michigan Avenue, Millennium Park, and even Navy Pier. The only downfall I would say was the price of overnight parking. We stayed two nights and it costed me $90... Yikes! If there were half stars I would give this place a 4 1/2 just for that reason but for the expectations I had going in it was great. Other than that my weekend experience staying here was wonderful and I don't doubt that I will stay here again. read more

River Hotel - Our view: right on the river across from Trump Tower - Hotels Near Me - Chicago, Illinois

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This will teach me to read reviews before booking based on photos and hotel saying what it is. To start the Valet is 53$ a night! and they do not help with the bags just take the car and leave your stuff on the curb. We checked in the front desk was nice enough but explained noting as in where food or waters were just heres your key elevator is over there bye. Once to the elevator we waited 15 min! This was normal anytime we needed to use the elevator it took 10-15 min to get it. Once to the tiny room we unpacked and turned down the AC since it was hot , the AC in that room did not work at all never below 73, and I had it set at 50. We moved rooms since that room AC was loud hissing and did not work, the new room was hot again AC only went to 72 never got colder the 2 nights we were in that room. I asked why they said they said they would fix it but never did. The TV is a joke it has the option to use the apps and watch netflix however its so slow that the screen freezes and the images are jumpy. The hotel itself is ok however rooms are outdated just like the internet there. read more

First time to Chicago, chose this hotel because of location and price. Staff was great, especially Pedro. Very friendly even on my late night arrival. Room was nice and clean, loved having the keurig in the room. Would stay again. read more

Booked a business trip here through Expedia. I guess I should have read reviews. The room, seriously, is smaller than my closet at home. I've stayed in Micro-hotels with rooms this size before. They don't have irons in the rooms, but have a "guest closet" where you can get them, but, you guessed it - no irons there. I booked a room with a queen size bed - pretty sure this is a full size bed instead. Expedia asked me to complete a survey, which I did. The hotel contacted me by email and basically told me I booked a cheap room and that was that. If you want a reasonably sized room, stay somewhere else. This is my first time staying here. For sure my last as well. read more

River Hotel is great, I've stayed prior to Covid and post Covid. They are aways so gracious & helpful. However I stayed this past weekend and was a bit bothered. I requested a room with a view, which they accomodated, however when I entered the room there was an unpleasant smell that greeted me at the door. I began to check the room making sure everything was clean & worked perfectly. There were clothes from the previous guest in the closet. The TV had food stains on it & the surfaces were obviously not cleaned. Given all thats going on in the world that was one thing i assumed would be 100 taken care of. They did send someone up immediately after I made them aware & Chad came, he cleaned everything over, wiped each surface and bought me extra towels & washclothes. He was the only real bright side of this experiene as not having a clean room put me on edge a bit. read more

This hotel was amazing. It sits at a great location, you walk out the door and you get a great view of the river front and buildings all around E Wacker and Michigan. The amenities inside the hotel are pretty thoughtful too: every floor has a water purifier water and water bottles that you can fill up yourself. At $139 a night it was a great deal for something with a great view and being inside the loop. P.S. free wifi! read more

Got the small single queen bedroom at Room 1007. It is in the corner back and has a window which has zero view not really meant to be opened. The main theme of this room is COMPACT. It's clean but small, esp the shower, which I can frequently bump the shoulder against the wall standing in the center of the shower stall. And what good is a tv that's smaller than a computer monitor? I swear it's no bigger than 23". I can barely watch it while lying in bed! TVs are so cheap nowadays come onnnnnn! Bedsheet felt like plastic, but hey at least it's clean. There's a big gap under the door so you can tell if someone is standing outside. Good security feature. Good thing is that theres a self laundry which is free and a water dispenser right out the door. The location is good since it's in the loop and walking to millennium park takes abt 5 min. Honestly, this room would prolly be ok for a single person on a short business trip, but I'd rather pay a bit more to stay elsewhere for better experience. read more

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This hotel is in a pretty good downtown location, giving you central access to Michigan Avenue or more shops on State street. Lobby was nice and inviting, though a bit of confusion set in as it looked like they share an entrance with Club Quarters. The room I was in, while pretty nice (modern touch), was really narrow. A "river view" can be a bit misleading - the one I had was more of a partial river view, with an in-your-face view of Trump tower. The windows are operable which was surprising. The bathroom is a bit tiny and only has a stand-alone shower. read more

What an incredible location on the Chicago River and steps away from Michigan Ave. (Miracle Mile) The rooms are not large but well appointed with the cost definitely below "market" in the area. The staff is courteous and accommodating, as experienced with Pedro J, who made sure we were properly cared for, including with checking in and out. Gus D read more

We stayed here just one night but the place was perfect for our needs. The service was helpful and to the point, and the valet fella outside guided us to a parking lot which the hotel would partially validate. This worked out very well because the hotel is so well located that you really do not want to be driving around, so we parked the car and walked around enjoying the architecture and shopping. There are empty bottles on your floor with a water dispenser right near the elevator. You can fill as many bottles as you want, keep them in your room, or take them with you. This proved to be very convenient. The room is equipped with a small keurig coffee machine which we did use and enjoyed. The bath products in the bathroom are nice, the quality of the towels and linens is good, and generally the room is well appointed. This place definitely has some neat old school and art deco features. It would qualify as a more boutique hotel, and I enjoyed the feel of it. I would definitely stay at this hotel again! read more

River Hotel - Desk with coffee machine and small tv. - Hotels Near Me - Chicago, Illinois

On the river and what a view!! Checked into this hotel and stayed here for 4 nights and 5 days. We arrived to the hotel a hour before check-in and being that we were early the front desk man referred us over to the Emerald Loop for a bite to eat and even gave us a coupon for a free appetizer! Once we were done eating we were able to check-in and go up to our room. The room was clean and modern but was smaller than expected. The photos online make the room look larger than what it really is. The room had a queen size bed but the bed was 2 full size beds put together to make a queen size bed which I did not expect BUT it worked out just fine lol! The bathroom was clean but only hand a stand alone shower large enough to accommodate 1 person showering at a time. Our room had a view of the river which was really nice and totally made up for the small room, the sunsets, sunrises and even the cloud coverage we viewed from our room were beautiful!! The hotel has a gym and provides filtered water coolers for you to fill your water bottles with on several different floors of the hotel. There is no room service as the hotel does not have it's own restaurant or bar however there are plenty of restaurants, bars, eateries and coffee shops located within steps of the hotel. 4.5 starts and I would recommend anyone to stay jere!! read more

EDIT: After complaining at the front desk about my issues I received a free stay certificate for the future. -------------- My experience at this hotel was very poor. It's only saving grace is the fantastic location. These are the issues I had while staying here: -The room was painfully cramped. Barely any room to place my things and the desk is located in an acutely angled corner. -What was supposed to be a gorgeous view on the 37th floor was marred by an ugly stone structure (see picture). -TV used some kind of internet app that malfunctioned. Very annoying. -The bed was small, should not be advertised as "queen" it was a full size mattress. -Speaking of mattress, there were somebody's dirty panties left underneath it. -How did I find the panties? I decided to check the bed for bugs after discovering a giant centipede in my room (again I was 37 floors up). I would not recommend staying here if you want to enjoy your room. If you just want a bed to sleep in and appreciate all the things located nearby, then it is a solid deal. read more

River Hotel - This is the view on one of the highest floors. - Hotels Near Me - Chicago, Illinois

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Location is perfect and the hotel is very clean. We had a problem with our room the first night and it was a big enough issue to complain. The front desk staff was excellent and immediately apologised and found us a new, better room. The complimentary coffee is excellent. For the price point, I would recommend this hotel. read more

The staff had great customer service. The room was a great surprise because of the two bedroom, two bathroom with a living room, kitchen and eating area. The rate was great for all of the amenities.. The only issue is that the carpet and living room furniture was old and stained and needed to be changed out. . read more