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Tustin, CA

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Ritz Nails

3.5 (551 reviews)
Open • 9:30 am - 6:30 pm
Updated 1 month ago

Services - Ritz Nails

Manicure

Manicure and pedicure

Nail fill-in

Ritz Nails Photos

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Recommended Reviews - Ritz Nails

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WARNING: SERIOUS SAFETY HAZARD & MALPRACTICE I just read through the reviews and I see a lot of people experienced similar îf not the same type of aggression & disrespect that I did and that's unacceptable for any business who is being paid for a service to treat their customers so unprofessionally this way. Had the most painful experience. I would like to share with anyone planning on going out of respect for them & to avoid what I went through, never been through such a bad experience with a salon in my life. Do NOT go to this salon if you value your health and safety. I had a horrific upsetting & traumatic experience here that left me with a severe physical injury. During my appointment, the nail technician was incredibly aggressive and rude. She used her tools so violently that she sliced completely through my real, natural nail plate into the deep, pink flesh of my nail bed. I was left with a deep, agonizing, bleeding laceration. Instead of stopping the service to provide proper, sanitary first aid or acknowledging how badly she hurt me, she tried to minimize and hide the injury. I repeatedly informed her of the pain. And until I was physically bleeding, she didn't stop. I even had to force her to stop. And to make matters worse, She actually tried to pressure me into letting her put another fake nail set right over my open, bleeding wound. I had to refuse to protect myself, as trapping a raw cut under plastic and chemicals is a major infection hazard. I'm honestly appalled. Hannah was the main one laughing at the situation not helping & I'll add the individual later. When I complained, she refused to take responsibility and claimed it "wasn't her fault." To make matters worse, the rest of the staff joined in to minimize my pain, bad-mouthing me in their language, and laughing at me while I was actively bleeding and in tears. I speak multiple languages, so I understood part of what they were saying about me. It was incredibly unprofessional, rude, and ugly of them to injure me and show zero kindness or care. I called them out for and said that's unacceptable to treat someone the way they treated me. I wouldn't wish this upon anyone and do not recommend this shop. They are not only unhygienic but disrespectful and unprofessional. I am currently in severe, agonizing pain, unable to sleep, and having to seek professional medical treatment at urgent care because of their negligence. They are cruel, unprofessional, and a massive liability to anyone who sits in their chairs. I would not wish this on anyone, and I don't want any woman to go through the pain I'm feeling of having my nail bed sliced, the extreme pain of not being able to move or use my hand, and the constant throbbing in it. I literally feel the nerve pain all over my finger, also Haven't been able to sleep or wash my hair due to pain even with gloves or a bandaid on. She separated my nail from the base of my nail bed/cut into my nail bed. We go to the salon to feel good about ourselves, and I brought my best friend, it was the highlight of our week for me and her also a lot of people. It's terrible to think that someone could injure you and mock you when you are paying for a service at this place. I wish these people had better hearts and treated their customers respectfully. Never would want anyone to experience this. I do not recommend ever taking off your nails here or getting them done even the unhygienic services. I recommend a place with better hygiene standards that will take care of you and show you respect. No one deserves to be treated how I was treated today or injured in this manner. I can't even sleep or stop the nerve pain it's been almost a week now too. Just wanted to share to protect other women and men. Have a nice day, Thank you for reading.

Menu April 2026
Vanessa R.

Nail salon in the Tustin Legacy in the AMC shopping center. The space is huge, spacious and clean. They also have a private room for groups/parties. My nail tech was friendly and did a great job in my pedicure. I was concerned about the old towel with holes that was used to wipe the oil after the massage. Would also have been nice to be offered something to drink. Overall, grabbing a boba drink and then getting a pedicure here is nice way to enjoy the afternoon here.

Gel pedicure
Santa T.

Lee was amazing. She was patient sweet and took care of my ingrown toenail without causing so much pain. The prices are reasonable.

Menu
Amy B.

Stellar place to get a pedicure! They'd probably be just as good with a manicure too but I didn't need one so just got the pedicure. My foot went from being in great need of help to being in the best condition it's been in recent memory. The gel manicure is still like new and I had the pedicure at least 3 weeks ago. Susan is awesome!

Kanticha T.

i just got my nails done today, very happy! Thank you Laura! you're the best :) highly recommend!

Zena M.

My nail technician was named Myle. She did an amazing job I loved my nails very much. I have already told my mom about her and I will recommend her to my friends. My nails are amazing. Fabulous work.

Fixed, and nail already chipping again the next day.
Luseane A.

This place is beautiful but the quality of service is not that great unfortunately. I've been doing builder gel for awhile now and nails grew so long they had to be cut down to the length I like. The last set from a different nail salon lasted me 5 weeks no chips no breaks, it was perfect! Came here for my fill had them cut down, but after 4 days one of my nails chipped and started to break on one side. They fixed it and already the next day it is breaking again where my nail was cracked. They didn't use glue to fix the nail first nor did they suggest trimming down and placing a gel x nail. They put builder gel right on top of the crack. I had a feeling this would happen and of course 1 day later my hair is getting stuck in my nail where it's broken. Needless to say, I won't be going back here again.

Broken nail
Hardeep G.

I usually get dip powder nails because they last me 3+ weeks, but this time two of my nails broke within 5 days. I was really disappointed because I expected the same durability I've had in the past.

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The only place I got to get my nails done. Ask for Megan and Amy they are sweethearts! Gonna miss them when I move.

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Ask the Community - Ritz Nails

Do the gift certificates have an expiration date? I was given one on July 13th 2023

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Review Highlights - Ritz Nails

“I have been coming to Ritz Nails for quite a few months now and always get my nails and waxing done by Dana.”

Mentioned in 32 reviews

Read more highlights

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Ashley at Laguna Hills European Wax Center is amazing!! she is so friendly, sweet and kind. She is…read morea true professional-she made me feel comfortable and was super speedy. Thank you so much!!! Laura

I have been getting waxed here for the past few years now and have nothing but glowing reviews…read more It is super easy to book an appointment on the app and add on services. On the rare occasion I have to cancel or reschedule, it is easy to do that from the app as well, or just call and someone will change it quickly. When you enter you are immediately greeted by someone and checked in. My appointment times have been true to booking, no delays, and sometimes I am seen earlier. Everywhere from reception to the individual rooms and restrooms are very clean, exactly what you want to see from a wax place. The wax quality here is the absolute best - I've had everything from my forehead down to my ankles waxed here without problems or skin irritations of any kind. The quality truly makes a different for the overall experience - having a painless face wax, bikini or Brazilian makes a world of a difference for those sensitive areas. And it goes without saying that the wax specialists here are fantastic - clearly experts at what they do with how seamless the appointments go. When you are in the middle of many things - planning to go to events, vacation, etc. fitting in a wax appointment can be cumbersome, but not at EWC, they make it so easy. One of the best parts is the pricing - services are affordable, which means you can stay on top of your wax schedule. I highly recommend coming here for a painless experience all around (no pun intended)

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Ritz Nails - othersalons - Updated October 2026

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