i've been coming here for months now and can seriously say that kay is the best waxer in oc. i've tried different waxers but i swear a brazilian hurts way less when kay is the one doing it. she's so knowledgeable and is always willing to give recommendations and advice on anything. she's so friendly and this is seriously a safe space for something as intimidating and vulnerable as a Brazilian. she gets it BALD too! read more

I've been going to Kay's Aesthetics for a while now, and honestly, she's amazing. From the very first appointment, she made me feel completely comfortable, which is huge when it comes to waxing. She's super kind, professional, and you can tell she really cares about her clients. She's thought of everything to make it easy -- scheduling is simple, payment is smooth, and the whole experience just flows. What I love most is that she doesn't just do the service and send you off. She actually takes the time to teach you how to care for your skin at home and recommends products that actually work. I've seen great results since I started going, and I wouldn't go anywhere else! read more

Kay was amazing! For note I had a brazilian, half leg, and underarms done. I went in never having a professional wax service done and she exceeded my expectations. Her room was clean, comfortable, and well decorated. Prep work was thorough. Checked on me a lot throughout the service, and was informative on each step. It's been a few days since and no major skin issues/irritation. I typically break out after shaving/at home hair removal but after my service with Kay I have not and it is much attributed to her prep and after care. I am typically very modest/nervous but she had the most warm and positive presence that made the appointment very enjoyable and comfortable! She recommended some great products that have fit right in with my current routine. I left my service more relaxed, confident, and with a lot less hair lol. I'll definitely be back! read more

Kay was incredibly sweet, friendly and professional. I booked a few wax services and she was helpful and made sure to give me some education behind post care. I know that she treats her client as well and hence why I will definitely be coming back! read more

I'm so happy to have found Kay. When my regular esthetician went on maternity leave I was hesitant about trying someone new to wax my eyebrows. I did some research and read the reviews for Kay. I decided to make an appointment which was very easy via her site. Kay has such a welcoming and beautiful spirit within her that you can't help but love her unless you're an A-hole by nature. Her space is relaxing, soothing, and comforting. I really didn't want to get up. She did an awesome job with my eyebrows. I've received facial services, and the results were beyond expectations. I love that she shows actual concern by providing aftercare instructions and she checks in via text. She truly loves her craft and giving the best to her clients. read more

The best Brazilian wax I've ever had. Not as painful as the others I've had. Kay is very friendly & she talked me through it. She was very thorough and gave me after care products and instructions, she even text the info. Kay was personable which is important with this type of service, Her salon suite was clean and cute. She was timely and friendly. I will be returning regularly. I highly recommend Kay. read more

Kay did such a great job! She made me feel relaxed and was very professional. I would definitely recommend her especially if it's your first time waxing read more

I love Kay!! She makes my Brazilians feel so comfortable and painless! I know sounds impossible until you meet Kay.

First time at Kay's! What a treat! So processional and a beautiful salon! Did waxing services and she did a fantastic job! Will be back again, thank you so much! read more

First time experience was great. Very friendly and informative. Have been only going to Kay for her waxing services. (:

Love! I needed to find a local place and this was one of the few places I was looking at. Super flex on scheduling, clean, and quick. She takes her time and makes sure you're not in pain. Super detailed!. Place was super clean. It's inside the phenix salon suite. She gave an exfoliating gloves and oil for after care. Def my new go to. Love it read more

First time for a Brazilian wax, I was so scared and nervous. Kay made me feel calm and ok. Loved her service, she answered all my questions I had. Pain wasn't too bad as she took her time to make me feel comfortable. Totally recommend her. Looking forward to my next appt. read more

I got my first Brazilian wax with Kay, and I went in thinking it was going to be scary and uncomfortable. Honestly, Kay made the whole experience so easy! She talked me through every step, asked if I needed a few extra seconds before removing a strip, and hyped up how amazing my skin was looking . I couldn't have asked for a better first wax. This was actually my second service with her, and she always goes above and beyond! She's professional, informative, and approachable--she even encourages you to reach out with any questions after your session. Kay made the experience comfortable, confident, and even enjoyable--I highly recommend her! read more

Everything was super smooth from booking to check out. Communication was excellent. Kay was so sweet and welcoming. She made me super comfortable and explained everything that she was doing as she was doing it. She moved efficiently and got me in and out super quick, but also I didn't feel like she rushed. She uses great technique, which really helps minimize pain during the process. The little aftercare kit she gives is a nice touch! I definitely recommend her. read more

This review is long overdue! I've had my eyebrows done by many people over the years, but Kay truly deserves a shoutout. She's been doing my brows for months now and consistently does an amazing job. Her private room is always clean and comfortable, and she goes the extra mile with complimentary snacks, drinks, lip balm, and eye masks. On top of that, she is the sweetest, most relatable person with excellent customer service. She's attentive, remembers the little details from past appointments, and clearly takes pride in her work. If you're looking for an esthetician, look no further--Kay is everything you'd hope to find. read more

Wonderful service! I 100% recommend her, she's nice and friendly. She does amazing keeping you comfortable as well as informed on how to take care of yourself after the appointment! read more

I had never gotten a Brazilian wax before but Kay made me feel at ease during my first appointment. She also answered all my questions. I have gone back twice now since the initial appointment and she is always bubbly and welcoming. She also tells you what after care products to buy/use and gives you an exfoliating glove with after instructions. She's truly the best and I will keep coming back (: read more

KAY's ESTHETICS I think I finally found my California location for my waxing needs!!! This all started as a Yelp event I was invited to in Vegas and wanted to be consistent ever since then but I didn't want to go somewhere else since I already had a good place to go to. But I'm in California so I needed to find someone and thank goodness for this place! Literally down the street from work and Kay is so pleasant! She's got everything so organized from booking her appointments, her actual waxing suite, and even reminded me of my appointment and made sure I found the place since it was inside a building that shared other businesses. Her online booking was so easy and very nice, it was actually impressive! She also gives first timers a discount which I appreciated. Then as soon as I stepped into her suite, it was so cute and beautifully decorated! Wow, I got even more excited! She gave me a wipe and a nice wrap to put around my body and even the wrap was nice! It was like a thick towel that you velcro around. It's the little things that impress me! She was so helpful and gave me so many tips on aftercare and even offered me an exfoliating glove with aftercare instructions. I'm so happy I found her because most places do sugaring and the other type of waxing so I'm so happy she does the same method as the one in Vegas! I might end up going to her more often than the Vegas one!!! read more

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Love love love!! Such a great experience getting waxed by Kawaii, you can tell how detail oriented she is and I love that! Felt so welcomed and at ease with the atmosphere. It's awesome that there is plenty of parking in front of the studio. Highly recommended especially if you are a shy person like myself. read more

Pain free Brazilian wax! Kay is a gentle and experienced practitioner. Great service! Her salon is clean and beautifully decorated.

I highly recommend Kay! She is always right on time, very professional and such a sweet person. I have now gone three times for waxing and will continue to go. read more

I had such an amazing experience with Kay! She is so sweet and explains everything thoroughly. She is also very responsive to messages and flexible with scheduling. It was my first time ever getting a wax done, and it was as painless and quick as possible. With all these factors, Kay is a perfect person to any type of beauty service done, especially a wax! Her spot is such a cute, warm, and welcoming space inside Phenix Salon Suites in Costa Mesa. It is very easy to find (2nd floor of the complex, near Road Runner Sports) and there is a ton of parking. I was in and out in less than 30 minutes, and she was not rushing at all. You can add tip to your card payment, which is great if you're like me and never carry cash. My skin is so smooth already and I can't wait to come back. I highly recommend coming to Kay! read more

I went to Kay today for the first time and I immediately loved her energy and the coziness of her room. I don't like when places are big and white because it feels like an empty big white box, but Kay's room was so homey and safe. She made sure to ask me all the questions of if it's my first time, how often I wax, etc. I've waxed myself so many times, but it takes quite a long time and it hurts. Kay got right to business, and she is really good at what she does. Kay did such an amazing job with little to no pain (I do have high pain tolerance but I'm ticklish), and I am definitely coming back again! read more

I recently moved to Orange County so I was looking for some place closer to me. I found Kay on Yelp and booked my appointment for a Brazilian and underarm wax. In the plaza, look for UPS. Kay is located upstairs inside Phenix Salon Suites. You will enter and make a left, room 113. Her room is clean and pink and I must say her vibe is immaculate! I was given a micro towel to wrap myself in and a wet wipe to clean. I was mentally preparing myself for the pain so when the pain was not there, I asked why is that. She uses hard wax. (The place I used to go uses soft wax with strips so it was a bit painful!) I am so relieved because all this time I was getting Brazilians with hard wax-ouch! Not anymore! I am definitely booking again with Kay. She gave me recommendations on aftercare on oil and exfoliating. Thank you so much Kay read more

She's great, super sweet and did a really great job on my Brazilian! I definitely recommend Kay

Kay is fantastic! She truly goes the extra mile to ensure a great experience. I 100% recommend her.

Great eyebrow service with Kay! Her space was cozy, clean and she was very quick. I will definitely be coming back.

Kay is exceptional! Professional, friendly and efficient. Her studio is beautifully decorated and very clean. My service was performed with excellence and care. Definitely becoming a repeat client! Highly recommend. read more

Kay's facial today for me was amazing. She is super informative and smart with all things skincare. I've been to many other facials, and afterwards they always try to sell me their products. Kay recommended me a product I could pick up at sephora or Ulta which is so helpful. She is very welcoming and has a nice suite. I must add the shoulder and neck massage included with my facial was amazing. I got the Ocean Mist facial and I'd recommend to anyone looking for a relaxing awesome facial! My skin looks so clear and refreshed. 5 star work all around. read more

Amazing experience! Kay was so sweet and made me feel very comfortable. The studio was so cute and clean, I Will be going back!

This was my first time getting waxed and I was super nervous, but Kay made it such a great experience. She was kind, professional, and walked me through everything. The space was clean and calming, and the pain was way less than I expected. I left feeling smooth, confident, and totally taken care of. Highly recommend Kay--I'll definitely be back! read more

Wow! Get clarification for the shade here and don't cancel or she will keep your money. I canceled because I didn't know when I could reschedule because life handed me some curve balls. . I canceled in more than a 24 hour window. Tried to schedule today now that life smoothed out. She wanted another deposit. No thank you. Keep my money and your shade. I'll never go back. read more

Kay is super professional, welcoming, and sweet. She makes you feel comfortable and is great at what she does. I highly recommend her for waxing. Her suite is also super cute and clean. Thank you, Kay! read more

Kay is AMAZING! Kay is has warm and inviting personality that lends itself to making her clients feel comfortable and welcome in her beautiful clean space. I cannot recommend her enough, I have never had such long lasting results. Tip: She is located above Road Runners. read more

Kay is a gem. So kind, patient and extremely good at her job. She takes her job seriously and has set a new bar in service.

Kay is the best out there!!! I'm so glad I found her after moving to California a couple years ago. I just wish I found her sooner. I'll definitely be back for my waxing needs. Thank you, Kay!! read more

What the owner fails to mention when making replies is that her emails were aggressive in the first place which is partly what inspired me to make reviews. I was shocked by her customer service, and I'm someone that has worked in it for 10 years! I also didn't "demand" anything. I explained the situation and she acted like I was a liar. I'm glad to see so many people marking my review as helpful. Even if they chose to book with her, hopefully they did it last minute or day of so that they can't get screwed over. read more

Kay is the absolute best! I've tried many waxers in OC and by far Kay is the best! I promise she won't disappoint you and you will be a returning customer. read more

I went in today for a Brazilian wax, full butt wax, sugar hand scrub and aromatherapy head massage. Kay was so amazing and talked to me the whole time during my service. Due to recent health issues I'm so sensitive everywhere, but she was so understanding and she gave me breaks. She made me feel comfortable and kept talking to me, which helped out a lot. The head massage was amazing and helped me relax. The hand scrub made my hands feel so rejuvenated and soft. I definitely recommend coming here. It's a very personalized experience. read more

What can I say? Kay is absolutely the best! She did an amazing job and was a pleasure to spend time with. Even though I live about forty minutes away.I won't be going to anyone else. read more