Negative -5 stars. DO NOT USE THIS PHARMACY! Kathy, the name of an older lady whom I believe was demoted from a higher position, is unbelievably rude and outright disrespectful.. I have NEVER been to a pharmacy where an employee treats you as if you're stupid and/or you're underneath them as a human being. Riteaid employee named Kathy, you are NOT a doctor.
She is rude, unprofessional, and the furthest from caring! I started my prescription there at the greenway riteaid over 2 years ago. I have been disappointed 4 other times and switched to fred meyer and back to riteaid because my car was in the shop & it's the only pharmacy I could walk to, but then BAD experience #3, off I go to try Walmart and then my hubby has the car in Southern OR for days, I'm back at walking to freaking riteaid. AGAIN, it's crap service. On another bad note, they did generic when I specifically said AND MY DOCTOR faxed and writes NO GENERIC.
Now..from an AWfUL thing Kathy did today that she's aware of. She spoke of script names & personal info on top of private info in front of 4 customers behind us in line today, March 29 2016., now I'm going to Walgreens.
What kathy did before to me.. Few months ago, She would NOT fill my script! Kathy won't fill it because I should still have 3 days of meds left.. ITS FOR MY THYROID!! I DONT HAVE ONE LADY!! You're a pharmacist!! You should know if I go 7 days without ANY meds/hormones, my heart will explode and I'll die!!!! C'MON!! I have been taking levothyroxine for 10 years!! So Kathy won't fill it I'm leaving to my hometown 6hrs away (one way), so I just die?!?! what's my choice? I have to call my doctors emergency line. My dr is shocked! Has me get a ride to go to St Vincent's and get a pack or bag of 5 levothyroxine to take on my trip. I have more stories and examples guys! Believe.... I'll be writing every single one. 4 friends in the area have switched based on their unwelcome feeling there..and MY AWFUL experiencES. Working at a pharmacy, aren't most techs helpful? Aren't they typically in the role of filling your prescription FROM A DOCTOR, for your cold, your pain or hurt or just even have some help for your concern thought? Well I'm finished with the pharmacy: I may even stop shopping there altogether so they go bankrupt & close down the pharmacy. Sadly for the rest of the Nice riteaid store employees, they will lose my business because of KATHY. Never ever again!!!!!!!!!!!!!!!!!!!!! read more