My dog Gracie was diagnosed as having epilepsy and she must take phenobarbital, two tablets per day to prevent her seizures. This means that I have to renew/pick up her pills monthly. I have had nothing but trouble at this Rite Aid with what normally should be a very simple task. There are usually delays and several other weird/strange problems, and I just have had to put up with this. However, the last time I picked up the pills, I noted only 11 pills were filled. I had no verbal or written explanation for this. I stopped in to the store the next day and asked the manager Joseph, and Bijal, the female pharmacist (from India ? ), for a written explanation. Even though I requested face to face a written explanation, so far I have had no verbal or written explanation whatsoever. I happened to read an article about pharmacists who steal drugs/medications and am placing the link here. I plan to file a complaint with the local police and I will go to the top if necessary. I suggest that people start counting the pills they they are paying for, they might be surprised at what they find. Be wary and stay away from this very bad pharmacy.
This is an update on 10/23/22: I tried to call the responder, Pam, and gave up after sitting on hold for a half hour! I have not yet gotten an explanation for getting only 11 pills when 60 were prescribed! Again, stay away from this pharmacy from hell! They don't care about the criminal behavior of their staff!
https://therooster.com/blog/stealing-rampant-some-go-pharmacy-access-drugs
Marion Schwartz, RN,BSN,MSN,CPM, Full scholarship for both bachelor's and master's degrees, University of Pennsylvania, and post grad studies at Duke University. Honored by the Governor of NJ and by HRSA/MCHB/Genetics for my work in saving babies' lives. Consultant to the Federal Government and highly published. Developed performance standards currently used by all State Newborn Screening Programs in the US, member of the National (HRSA) Newborn Screening Committee. read more