As you can see from my previous review, Ristegio's was one of our favorite restaurants back in 2017. Since then, they have gone down hill, but not enough to justify updating my review.
That was until New Year's Eve. What a nightmare. For starters, I wanted to stay home, have some people at the house, and leave it at that. We figured you can't go wrong with Ristegio's, the ~$70 early seating was reasonable, so why not? We had four in our group and we invited another group of five.
One would assume that the reason for the limited menu would be to offset the number of guests and that things should move somewhat quickly. Not the case. It took 45-minutes to even get a drink on the table, which were completely watered down, another 90-minutes before the appetizers were brought out, and another 90-minutes between dinner, and dessert.
For appetizers, I had the Roasted Mushroom Arancini, which were basically rice balls, which were awful. About eight of them in a little basket, which must have been sitting around for hours. They broke as soon as you handled them, were completely tasteless, they must have forgotten the mushrooms, so they basically serviced a plain rice ball.
For my entree, I went with the Seafood Cioppino, which I was afraid to eat. One of my scallops were uncooked and I simply didn't trust anything else after that, especially with seafood.
Others in our party had the Surf and Turf and each and every one of them complained about the lobster as well as the filet mignon. The chefs that night definitely did not understand doneness of meat.
To top it all off, they completely did a bait-n-switch on the dessert menu. Per the picture attached, taken directly from their Facebook page, they had a New York Cheesecake, and a Chocolate Cake.
Guess what that turned into? The most disgusting Pumpkin Cheesecake and some type of Pecan something-or-other, which wasn't even edible. There was no cake to it, it was ALL pecans. My wife was lucky enough to order that. My Pumpkin Cheesecake was warm, which was gross. Surprisingly, most of the food that should have been hot, came out cool, and the dessert that should have been cold, came out warm.
To add insult-to-injury, nothing was included, not even soda. Listen, I'm far from cheap, a ~$300.00 dinner bill doesn't bother me at all so long as the food justifies it, but this wasn't even close.
They put week-old bread on the table, you had to beg them for butter, really, just terrible.
There is no doubt Ristegio's lost a ton of loyal customers that night, plus potential new business.
As we were leaving, there was a couple that refused to pay the bill, and they left. I believe one of the owners went outside to actually fight with them. We have a video on one of our phones, which I'll post elsewhere, as I can't post it on Yelp.
Really though, I know skipping out on the bill isn't right, but you can't blame them. That's how bad things were.
Oddly enough, we went there for Mother's Day in 2019, and while it was buffet style, it was just as bad as New Year's Eve. Seeing as they are usually on top of their game, we figured it was a bad day for them, given the circumstances, which is why we assumed New Year's Eve couldn't be that bad.
I think the recent reviews of Ristegio's from the last year or more speak for themselves. It's clear they are going downhill and if they keep this up, I highly doubt they will be around long.
One thing that really stinks, the group we invited, we told them how great it was, and all they ended up with was a ~$600 bill, which should have been a fifth of that.
Good luck Ristegio's, hopefully 2020 is a better year for your business, and you get back to the way things were a few years ago, because your restaurant was AMAZING back then. read more