I want to give Ris more than 3 stars... but alas it's a very accurate rating according to my first dining experience.
In honor of full disclosure, I will admit that my sister actually knows the sous chef, Scott Atkinson. Nevertheless, I will remain as neutral as possible (I've only met him once).
Let's get this over with first: The food is good. The talent is present. While I'm not in love with the menu, everything I ate at Ris ranged from good to near fantastic. I had the gnudi appetizer, with "tomato and eggplant fondue," and the duck entree with sweet and sour cherry sauce, almond wild rice, and caramelized endive. The gnudi tasted good, but weren't outstanding. The duck was probably the best thing I ate and VERY delicious. VERY.
Desserts were also a highlight. We were offered free dessert due to service glitches and exploited the hell out of that by each ordering a dessert when otherwise we may have split one. The passion fruit cheesecake was super yummy, German chocolate mousse cake was alright, and ice cream sundae was phenomenal. My dad hogged the hot chocolate, but reported that it was very good.
Now onto the entire dining experience: it was so-so. It can be broken down into very digestible bullet points.
-Waitress: Appeared shaky, not very experienced, and though well-meaning, wasn't the most professional server in town. There weren't huge mistakes, but instances such as when she put my sister's wine glass down on the bottom of her water glass and my sister had to make a James Bond maneuver to prevent it from spilling all over the table and her lap.
-Front of house staff: Uncoordinated, confused, friendly, but obviously still finding a rhythm. It was like watching the Redskins or the Titans play football. They're not failing due to the lack of individual capabilities, but because of poor synchronicity. Someday they will be good... someday. Until then, expect mistakes.
-Management: Promising. A manager came to greet us when we arrived and let us know Scott was gone for the evening. He was personable, professional, and worthy of a restaurant with this kind of DC star power. It seems like he'd be the kind of sea captain who would wryly smoke a pipe on deck while the ship is hopelessly sinking... always a great quality for the customer service industry.
-Atmosphere: More casual than I expected. As my mother pointed out, there are no table cloths. They aren't going for 1789 at Ris. This is meant to be more casual, personal, inviting, and less "special occasion." Some people like it that way, others may find it less impressive. The restaurant's capacity is also rather large.
-Timing and Expediting of food: Needs improvement. This can vary from night to night, but on our evening, it was an extremely looooooong wait between apps and entrees. The kind of "long" where starving, needy, and unforgiving patrons may very well have walked out. A lunchtime holiday binge made the wait less poignant, but it was noticeable. I'm guessing an hour? I didn't time it.
To conclude: As someone who works for a restaurant, I know that "knowing someone from the restaurant" usually leads to better service, a justifiably inflated impression, and considerable bias. Nevertheless, in this case, dining with someone who knows the sous chef actually led to more questioning of the restaurant than ebullient praise. I mean... if this was the service WE received... what's the average diner experience?
Overall, Ris is still finding its "sea legs." If it doesn't want to be like its neighbor West End (an underwhelming, yet good enough contribution to DC dining from Super Chef Eric Rippert), kinks need to be worked out. The food needs to be more interesting, they need to find their niche, service needs to be polished, and they need to attract DC restaurant industry rock stars. If they do all that, it's possible to turn this Top 50 into a Top 10. But that's assuming they're even aiming so high.... read more