Dave and his family have been servicing our pool for over 3 years…read more I am happy with the level of service provided. They always listen to my concerns and provide feedback back with their knowledge and experience.

I used Flawless for three years. They were more or less fine, though several times they didn't put…read morethe pool filter lid on properly, or didn't show up at all but claimed they had (then why was the filter basket full?). Their service is fine, but their professionalism is where they fall apart--they don't have any. But the kicker came today, when Mike called me. Now, I've moved out of the house and turned the account over to my ex-wife. Within 30 seconds of my answering the phone, Mike said, and I quote, "I think she's batsh*t insane or something." I immediately told him to f*ck off and hung up--we may be divorced, but that level of misogynistic BS is inappropriate even if I didn't still call her a friend. And he should have never called me in the first place--he knew I'd moved out and have nothing to do with the house anymore. Further, he claimed to her that he had told me "many times" that the filters needed replacing because "you have to replace them every three years." I last replaced them in May of 2022. From May 2025 to November 2025 he never said anything about it. ETA: interesting that Dave is worried about my review but only addresses the least important part. Also notice his scare quotes, denoting insulting attitude. What about the fact your men didn't properly lock the filter lid on on several different service dates? What about your employee's incredibly unprofessional phone call? And for the record, I'm not saying you missed a lot of days, but suction pressure isn't filling a filter basket to the brim. Pull the other one. You have mostly good reviews. You can handle a few bad ones, and until you admit to your employee's unprofessional behavior, I'm leaving this here.

Excellent service, timely, attentive, and Daniel explained each step that needed to happen as we…read morediscussed. Very fair price.

I had an excellent experience with this pool cleaning company. From the first visit, their…read moreprofessionalism and attention to detail were clear. The pool was spotless, and all the equipment was thoroughly checked and maintained. I highly recommend them for anyone looking to keep their pool in perfect condition!

They take care of our pool very meticulously and when we need something else they point us in the…read moreright direction

My pool pump wasn't working, skimmer wall wouldn't go down and I was freaking out. My husband and I…read moreresearched online to see what could be the issue and decided to call a few places. Michael was the only one to answer my call and he was extremely helpful. He gave me some troubleshooting steps then asked me to send him some pictures. He quickly identified the issue and told us what to do over the phone and like that he fixed it! Michael was very kind and patient and did not give up on us over the phone. This was truly a wonderful experience! One of the best customer support I've had!

Jason, just put in a new Jandy Salt Generator. Communication was excellent in setting up apt…read more He did a great job in rerouting the 2" PVC plumbing. Very professional and I will use him again if I have any other pool equipment needs.

Jason was easy to work with, and got the job done fast and seamlessly for us. My old filter was…read moreleaking and he was quick to respond and did some quality replumbing work for replacing my 20yr leaking cartridge filter. It is hard to find quality piping work like this. Thank you!

Provident Pools has been a "breath of fresh air" when it comes to pool services. Reliable,…read moreconscientious, responsive to communications and very competitively priced. Jeep Roemer Davis, CA

Great communication and competitively priced! The technician arrives on time and is courteous…read more Very knowledgeable about systems and provides pictures of completed work

I've had a great experience with this pool service. They are extremely responsive--any time I've…read morehad a question or concern, they get back to me quickly and take care of it right away. It's clear they take pride in their work and really care about their customers. Their approach is also very reasonable. They don't try to upsell unnecessary services and are upfront and honest about what actually needs to be done. Pricing is fair, especially considering the quality and reliability of the service. Overall, dependable, professional, and easy to work with. I'd definitely recommend them to anyone looking for a trustworthy pool service. Taz V.

Ray is extremely honest and professional. I sent him photographs of an auto fill problem that…read morerequired substantial work. Ray recommended against the work due to the cost, but offered to do it if I so desired. It was up to me and I elected to just top off my swimming pool on hot summer days weekly with a garden hose rather than proceed with an expensive concrete tear out. Raise prices are very reasonable.

Oscar was amazing. I had issues with my hot tub and he replied immediately and kept me up to date…read morethrough entire process. My hot tub is working great now. Definitely A++++ Great value not price gougers.

Service provided was great. Took time to explain pool tips and suggestions. Would recommend for…read morepool repairs!

If you have a broken pool sweep, this is the place to go! We brought in our Maytronic Dolphin,…read morethey fixed it on the spot with a new motor! Very fair price!!

Our pool pump died and was no longer available. Pentair had a new model. Scott talked to me about…read moreinstallation of the new pump. He said he had 12 in storage and he would go get one for me. When we arrived, it was in the counter waiting for me. They carried it to my car and told me if I had any questions with programming, just give them a call. It was well worth the drive from Stockton to Rancho Cordova to find a place that cares about their customers and takes time to answer all your questions. The pump was also $150 less than the major pool place in Stockton, where I hate to go. Callen's has earned my business and we will be back. Thanks Scott and staff. We appreciate you!!