I've had the opportunity to work with Jeff at H20 twice in…read morethe last couple of months regarding my pool pump motor replacement. From the first call to completion he has worked to bring solutions to warranty issues that I was challenged with. Jeff was all about getting my problem solved. I would gladly recommend H20 to anyone with equipment problems to be solved. Thank You Jeff!

Roman and his team crushed it. We moved into a house with a pool that needed a lot of love,…read moreincluding all new equipment - pump, filter, heater, and salt cell. They were very responsive in preparing the quote, which was competitive with the four other quotes we received. The install of the equipment was seamless. Roman was also patient with this first time pool owner in helping me learn the equipment specifics and pool maintenance in general. They definitely seem to care about providing quality service over squeezing every dollar out of a project. Highly recommend!

I can't say enough good things about the job this company did for us. I received an estimate…read moreseveral years ago, but due to unforeseen circumstances, the project had to be put on hold. Even then, I knew this was the company I wanted to move forward with--and I'm so glad I did. The staff was punctual, efficient, and did an outstanding job from start to finish. They arrived on time as promised, got straight to work, maintained a clean workspace, and wrapped up seamlessly each day. Although a few days of rain extended the timeline slightly, I truly appreciated that they waited for good weather to ensure the work was done right. The new tiles, plaster, and step markers turned out absolutely amazing. Everything exceeded our expectations--and my kids are in heaven!

My pool and hot tub were dirty and some parts were broken. Jose responded fast and took care of…read morethem within 3hours. The pool looks nice specially the pool bottom. Super clean. I had other pool guy with me for almost two years. But don't know why he didn't respond back on time. Be honest, Jose is a little bit expensive than the one I used before. But anyway. Jose made my day. Thank you.

We were in need of some major upgrades to our pool equipment/plumbing and I found the Pool Pump…read morePros. I gave them a call and they came out to look at what we had and we came up with a plan. Received the bid right away and we could not have been happier with it. We scheduled a day for the repairs to be made, he showed up just as scheduled and completed our work in one day. The quality of work is outstanding, he explained the use of the new equipment thoroughly and cleaned all the old stuff up and hauled it away. Could not be happier with our experience from start to finish.

I contacted Jason and he was able to come out the same day to help me with the pool. He looked for…read morewhy was causing the problem but it turns out it was just the timer and then a missing wire btwn two panels. He was thorough and helpful!

If you have a broken pool sweep, this is the place to go! We brought in our Maytronic Dolphin,…read morethey fixed it on the spot with a new motor! Very fair price!!

These guys are just great. I hadn't even done any business with them yet and Everett spends all…read morethis time trying to help me troubleshoot my pool a half hour away. I can see why their reviews are just excellent. Very knowledgeable and honest people. Highly recommend!

The ladies that were working behind the counter were super helpful and informative! I was greeted…read moreas sok. As I walked through the door, and one of the young ladies came right out to assist me!

You know I remember after visiting this place today why I never go here because about 6 months ago…read moreI had the exact same experience. When you walk into the place everybody there ignores you they don't ask you if they can help you, nothing and I remember this from the last time I was there. It was the same thing you could wander the store aimlessly and nobody will ask you if you need help. It's actually quite bizarre, considering their prices are three times more than anywhere else on the planet Earth you think they give you a little customer service. I will not be back that's for sure only reason I stopped today was for pure convenience and I regretted the entire experience.

I reached out and spoke with Brianna about the service I was looking for, but while they don't…read moreoffer the service Brianna had a number for me to reach out to who could help me with the epoxy. It was quick, friendly, and efficient. I would reach out to this company about future needs.

My relationship with tech Dave started a few days ago with a genuine phone conversation about…read morepools, family, schools and me being new to the city. It made me feel like my business was wanted. I'm new to the pool scene. Dave showed up, took a look at my equipment and set me up. Most importantly he walked me through the process on what I should be doing. He is a book of knowledge mechanically and chemically. These folks will be my go to guys. Professional, respectful, and knowledgeable. Thank you!

My wife and I attended a Premier Pool Open House at their offices with the intent to just "to…read morelook". We met Jeremy and he gave us an idea of what to they do, what to expect, and some light design options from the showroom. He offered to visit our house to make measurements so that he could create some design mockups of possibilities. Within a week or two, Jeremy sent us a "first look". We asked for a few edits here and there given we had no ideas where we wanted to go with it as we completely leveled our existing yard and kept nothing. We were amazed by the first drafts given that we didn't think a pool would fit in our yard comfortably. Jeremy was extremely patient with the design iterations as we played around with ideas. The designs sold us and we were all in! Initially we thought it would take 6-8 weeks for permits to be pulled after we gave the green light to proceed. They ended up being approved in less than a week and we broke ground about week later. Premier was extremely fast with their team of contractors and subcontractors from demolition to full completion. From breaking ground to filling with water was less than a three-month turnaround. With several of those weeks the result of Christmas to New Year's vacation and time it takes for various components like decking or pool interior to cure. Premier was great with communication in terms of letting us know each morning who was coming on any given day. Usually we heard from Jeremy and our construction manager Teo a day or two earlier than Premier's automated emails on next steps. While Jeremy and Teo were clear, it was nice to receive the emails to make sure we heard everything correctly. Pros: Showroom has too many option to choose from! LOL! From textures to colors, there was almost too many. They even recommended visiting tile shops if we wanted to explore other colors. Jeremy was extremely polite and patient. He was readily available by both text and email for any questions we had. Teo was also great at stopping by to check on progress and see if we had any questions. He was also readily available by text message. We had them install a specialty BaduJet Turbo Pro. We pointed them to the website and they took care of all specs to fabricate the pool around it, all additional electrical work, and all additional plumbing. Recommendations for Premier: It would be great if some of the subcontractors were brought "in house" to provide full wraparound services. We opted to install tempered glass so that the pool could be enlarged and moved closer to the house. But we had to coordinate that on our own with a window contractor. We will use their subcontractor to install rock facades on our house. It would be great if they could have done in under the Premier contract at the same time they were doing the pool facades. I get it, they do pools, not houses. Premier took care of all the electrical, water, and gas hook ups that were related to the pool. We had to work with a couple of the subcontractors on the side to add additional sprinkler lines and move some electrical wiring on the side. Those also would have been great if it was done under the Premier contract as well. Premier's contractors and subcontractors obviously knew what they were doing so they pool just kind of came together. It would be great if Premier had a larger portfolio album of actual photos of pools so that we knew in advance what we were getting. We "trusted the process" and it all came together, but I could see some clients desiring to know more in advance. We subcontracted out the construction of a custom kitchen island because Premier doesn't build them (again, because they build pools), providing subcontractors provides another opportunity for Premier to be full service.

I had a great experience working with Sac Premier Pools from start to finish. The team was…read moreprofessional, responsive, and clearly knowledgeable throughout the entire process. From the initial design phase to the final build, they took the time to answer questions, provide recommendations, and ensure everything met our expectations. The quality of the work really stands out. The craftsmanship and attention to detail exceeded what we were hoping for, and the finished product turned out exactly how we envisioned. Communication was consistent, and any concerns along the way were addressed quickly and professionally. What I appreciated most was how organized and efficient the process was. They stayed on schedule as much as possible and kept us informed at every stage, which made the entire experience stress-free. I would definitely recommend Sac Premier Pools to anyone looking to build a pool or upgrade their backyard. They delivered a high-quality product and backed it with excellent customer service.

I couldn't be happier with the work they did on my pool. They were professional, hardworking, and…read moretook the time to communicate with me every step of the way. The pool looks fantastic, and I'm already counting down the days until I can start swimming this summer. I would definitely recommend them.

I got a message and then phoncons with Nester and Frank, who were very apologetic, and explained…read morethat they were moving phone services and my voicemail got lost. We set up a meeting to continue our business of replastering my pool.

Would give 10 stars if I could!…read more Professional with prompt correspondence and use of convenient electronic document and payment options. Most importantly, did not try to upsell any additional services. Can't comment on pricing as first impression was so great, I didn't feel the need to shop around. I found the price reasonable, affordable, and in my personal budget. As a seasoned homeowner, I know the importance of matching price and value. And this was spot on! (No pun intended) Thorough, knowledgeable, and patient with all my questions and concerns. Zach explained the processes of leak detection, showed us where the leak was, and how it would be fixed. He also addressed and fixed other leaky and poorly flowing fixtures inside the house, walking me through how to fix them if they become an issue again. After the job was complete, everything was left clean and in better condition than when the job began! Zach cleared roots that had intruded into my water meter box, and sealed around an outdoor water spigot. I have already recommended HotSpot to coworkers and shared info with the neighborhood group chat. Thank you Zach and Amanda and look forward to using you again (bc large trees in old neighborhoods guarantee leaks every few years and I don't know how to fix anything around the house) Thank you sooo much again!

Our rental property had a mainline leak and Zach was able to diagnose and fixed it. I called…read moremultiple places to get a quote and Hot Spot Leak Detection was the most affordable. From customer service with Amanda to getting the work done with Zach was a great experience. I would highly recommend them to everyone I know and will keep them in contact. Thank you so much Amanda and Zach.

Provident Pools has been a "breath of fresh air" when it comes to pool services. Reliable,…read moreconscientious, responsive to communications and very competitively priced. Jeep Roemer Davis, CA

Great communication and competitively priced! The technician arrives on time and is courteous…read more Very knowledgeable about systems and provides pictures of completed work