I bought my spa several years ago from Capital Spas. I have stopped at the store when in need of…read moresupplies. But after years and years of faithful performance, this winter my spa was COLD! I called on the weekend, no less, left a message and a a repairman was out in two days! My spa is built into my deck and the access door is undersized. Kevin had to crawl into the little passage and then had to cut a new access door to get to the heater! I was so surprised that he did this all so well, in what I thought little time. If you want a place that you can be assured of excellent service, that will always be there for you, Capital Spas is the place to go! BTW, they also have other great things for your backyard as well.

Stopped by this spa store for a specialty part for our very old spa and left with new friends. Not…read moreonly is the father-son team knowledgeable in their craft, they are friendly and cordial when you stop by to see them. I would absolutely recommend them for reasonable prices and as an excellent Sacramento small business. Thank you!

What a wonderful experience! Our showroom experience in the Folsom store was easy, informative, and…read morepressure-free. Thank you, Greg! Our hot tub was delivered Friday (flawlessly). Greg even checked in to make sure everything went smoothly. The electrician got it wired up Saturday (yesterday). My family enjoyed our first soak last night and it was pure HEAVEN!! Victor is coming out Tuesday to walk us through maintaining our hot tub. Top notch service all the way around! WORTH EVERY PENNY!!!

I am extremely frustrated that I was required to pay a $249.00 service appointment fee to have a…read moretechnician inspect my hot tub. The service technician confirmed that the jet pump motor had failed and verified that the replacement jet pump motor is covered under the manufacturer's warranty. Given that the failure was determined to be a warranty-covered defect, I do not believe I should be responsible for the diagnostic service charge. I purchased this hot tub with the expectation that warranty-covered failures would be handled without imposing significant out-of-pocket costs simply to confirm a defective component. Charging customers a substantial service fee to diagnose and validate a warranty claim undermines the value of the warranty itself. I respectfully request reimbursement of the $249.00 service fee, or an explanation of why this charge is not covered when the repair has been confirmed as a valid warranty claim. I appreciate your prompt attention to this matter and look forward to a fair resolution.

The ladies that were working behind the counter were super helpful and informative! I was greeted…read moreas sok. As I walked through the door, and one of the young ladies came right out to assist me!

You know I remember after visiting this place today why I never go here because about 6 months ago…read moreI had the exact same experience. When you walk into the place everybody there ignores you they don't ask you if they can help you, nothing and I remember this from the last time I was there. It was the same thing you could wander the store aimlessly and nobody will ask you if you need help. It's actually quite bizarre, considering their prices are three times more than anywhere else on the planet Earth you think they give you a little customer service. I will not be back that's for sure only reason I stopped today was for pure convenience and I regretted the entire experience.

I can't say enough good things about the job this company did for us. I received an estimate…read moreseveral years ago, but due to unforeseen circumstances, the project had to be put on hold. Even then, I knew this was the company I wanted to move forward with--and I'm so glad I did. The staff was punctual, efficient, and did an outstanding job from start to finish. They arrived on time as promised, got straight to work, maintained a clean workspace, and wrapped up seamlessly each day. Although a few days of rain extended the timeline slightly, I truly appreciated that they waited for good weather to ensure the work was done right. The new tiles, plaster, and step markers turned out absolutely amazing. Everything exceeded our expectations--and my kids are in heaven!

My pool and hot tub were dirty and some parts were broken. Jose responded fast and took care of…read morethem within 3hours. The pool looks nice specially the pool bottom. Super clean. I had other pool guy with me for almost two years. But don't know why he didn't respond back on time. Be honest, Jose is a little bit expensive than the one I used before. But anyway. Jose made my day. Thank you.

Great job Eduardo did for my pool electric work!…read more Well done. Great skills + great attitude. Highly recommended.

Eduardo communicates with me very easily, walked me through the whole process and then did EXACTLY…read morewhat we agreed upon, and even more. He went the extra mile and gave me a great price on top. Zero issues. Would recommend him to anyone.

This is a really awesome shop. They're over 30 minutes away from me, but I always make the drive…read morebecause they're honest, fast, flexible, and incredibly knowledgeable. I've only had good experiences here. They've never tried to upsell me or rip me off, they've always given me fair pricing, and they've always been upfront about what actually needed to be done. It's hard to find a shop you can truly trust, and that's exactly why I keep coming back. I highly recommend them.

Our pool pump died and was no longer available. Pentair had a new model. Scott talked to me about…read moreinstallation of the new pump. He said he had 12 in storage and he would go get one for me. When we arrived, it was in the counter waiting for me. They carried it to my car and told me if I had any questions with programming, just give them a call. It was well worth the drive from Stockton to Rancho Cordova to find a place that cares about their customers and takes time to answer all your questions. The pump was also $150 less than the major pool place in Stockton, where I hate to go. Callen's has earned my business and we will be back. Thanks Scott and staff. We appreciate you!!

From start to finish it was worth the drive from Natomas and a great experience, and I highly…read morerecommend them. The team was knowledgeable, professional, and never pushy. They took the time to answer our questions and helped us find the perfect spa for our backyard. Our backyard finally feels complete and has become our favorite place to relax and unwind. Since adding the spa, our evening dips have become part of our routine, and we've been sleeping like babies ever since. If you're thinking about buying a spa, this is the place to go. Highly recommended!

Highly recommend this place for hot tubs and spas!!! If you want a good deal with reliability,…read moreplease check this place out! Talk to the owner in person, and he will guide you to what's best for you within your price range. The owner is very nice, friendly, and honest. You won't regret buying your hot tub from them!!! I'm highly satisfied with their customer service and installation!!

07/17/2026 Tony (The…read moreSpa Doctor), Is a straight up guy you can trust to get the job done right. My spa had a leak at the heater. We communicated via text and phone call. I sent some pictures for parts procurement. Tony was able to order the parts. As soon as there was a shipping confirmation. He scheduled the service. Tony arrived at the specified time frame. And fixed the problem. Now my spa is back up and running. The whole thing from the time I first noticed the problem and connected with Tony to back on line took one week. No delay, No up charging, no drama. Just good old fashioned great customer care and quality service. If you have any sort of spa issues, Tony at "Spa Doctor" is you best choice. Thank you Sincerely JDS.

We have had our Catalina Spa for 20+ years. Whenever we need help with a Spa problem or just some…read morerelated advise we call Jarryd from The Spa Doctor. He will come to the house and always has the right answers. He is very knowledgeable and fair with his prices. Jarryd has never failed us and always saves us money. We recommend giving The Spa Doctor and Jarryd a try. They won't disappoint and you will be happy you did. John & Kelly R Roseville