Great customer service. Fast communication. Helpful tips. Would recommend them to other people…read morelooking to get their pool serviced.

We thought our pool pump was a goner, but Ross came out promptly and diagnosed the issue right…read moreaway. He fixed it on the spot and saved us from wasting more time and money trying to figure out what to do next. He even provided more tips for moving forward. Fast, friendly and amazing service -- highly recommend!

TJ's is awesome, they are professional, on time, and my pool looks great…read more Prices are very reasonable as well.

Prompt replies to my questions. Also included a detailed list of services that the monthly payment…read morewould cover.

I hired Ed from Dynamic Pools to put in my new Intelliflo 3 Variable Speed pump. He sent Tommy out…read morewho has been with him 3 years and was with Premiere pools prior. Tommy was very professional. Listed options on plumbing and went with unions vs hard gluing 2" PVC schedule 40 connections. So if pump were to have issues in future no more cutting pipes. Just loosened and swap in the new pump. Tommy worked digitally and had it in just under 2 hours and helped me set optimized pump program settings on mobile app. He painted the white PvC pipe so that the suns PVC don't harm the pipe. I would highly recommend Dynamic pools for installing bare pool pump. Price was fair and install was smooth without any hitches. 5 stars

I had been using Dynamic Pools for regular pool maintenance since September 2023 and had never…read moreexperienced any issues with the technician who serviced my pool. For over two and a half years, routine visits went smoothly and I was a satisfied customer. Unfortunately, my experience with the owner, Edward, when a problem occurred completely changed my opinion of the company. During a recent service visit, the technician used a hose to clean the pool filter. This same hose had been used during previous visits without any issues. However, when he went to turn the water on, the handle broke with light pressure. Edward later came to my home to try to fix the issue himself but was unable to repair it. At that point he suggested that I either call a plumber or use his handyman. His handyman also told me that the repair cost would be covered. Because the water to my house had to be shut off for the entire day, I needed the problem resolved as soon as possible. A plumbing company was able to come sooner than the handyman, so I had them complete the repair. The total cost ended up being about $500. When I sent the invoice to Edward, his response was immediately defensive. He stated that he was not going to pay for the repair and began bringing up unrelated examples instead of addressing what had actually happened. In an effort to resolve the situation fairly, I even offered to split the repair cost with him, but he refused that as well. Edward repeatedly claimed the handle broke because it was plastic and "bound to break eventually." However, this same hose had been used during past service visits without issue, and I had never been told that the part was fragile or at risk of breaking. If a component used during routine service is known to be fragile or near failure, that would be important information to communicate to a homeowner before it breaks during service. Mistakes can happen in any service industry. What matters is how they are handled. Instead of working toward a reasonable solution, the situation was dismissed and no responsibility was taken. After being a loyal customer since September 2023, it was disappointing to see how quickly the tone changed when a problem occurred. When you hire a professional service company, you expect them to stand behind their work if something goes wrong. Unfortunately, that was not my experience here. Situations like this are important for homeowners to be aware of, because they show how issues may be handled if something goes wrong during a service visit. Because of how this situation was handled, I will be finding a different pool service moving forward.

Khang was fantastic! I had already installed my replacement pool motor myself, but I accidentally…read moredamaged the shaft seal during installation and also had a loose wiring connection. Khang quickly diagnosed both problems, repaired the shaft seal, corrected the wiring, and got my pump running perfectly. He didn't just fix the problem--he took the time to explain what went wrong, answered all of my questions, and gave me practical advice on maintaining my older pool. He pointed out that my 72-year-old fiberglass pool only has one return jet, explained why that affects circulation, and even showed me why he believes there's a partial clog in the plumbing. He also recommended products that would actually help instead of trying to sell me things I didn't need. He even told me to return the metal stain remover because he didn't think my stains were caused by metals, which I really appreciated. Khang was honest, knowledgeable, patient, and professional. As a first-time pool owner, I learned more from him in one visit than I had in months of trying to figure everything out on my own. I highly recommend Khang to anyone needing pool repairs or maintenance. I'll definitely be calling him again.

Totally recommend! Cheng, the owner, responds quickly, is extremely knowledgeable, and truly goes…read moreabove and beyond. I requested a pool start-up consultation, and he immediately spotted several things that needed to be corrected. He was honest, thorough, and took the time to explain everything. If you're looking for someone trustworthy and experienced, I highly recommend him!

They do a wonderful job each and every week...rain or shine, they manage my pool and the chemicals…read more Thanks!

Excellent service, my pool looks beautiful. They always arrive on time, do what they are here to…read moredo. I feel as if I can trust this pool service company

I hired Hammerhead pools to redo a large amount of tile work on my pool that failed due to…read moreinadequate bonding from a previous installer many years ago. Mike at Hammerhead pools was excellent to work with through the entire process. The staff worked with real craftsmanship and were checking in with me frequently to make sure that the finished product was something we were all proud of. I highly recommend calling Hammerhead for any upcoming pool work that you may need.

We have been a customer of Hammerhead Pools since our pool was installed in 2021. Working with…read moreMike & Chandler has been great. We worked with Mike during the construction portion, then transferred over to Chandler for all service issues. Our Salt Chlorinator started to malfunction just outside of our warranty. Chandler scheduled a service call the same week and was able to talk with the manufacturer to have our salt chlorinator replaced fairly quickly once the part was available. Any service issues or questions that come up, Chandler is quick to respond. Chandler also follow ups after the service was completed to verify the work was completed and is working properly.

Keoni did an outstanding job as usual! Communication was excellent, and he explained everything in…read moregreat detail, including how everything was hooked up and how it works. He dialed in the automatic chlorine feeder and replumbed the system, removing the old waterfall and integrating it with the new variable-speed one I already had. He even spray-painted the pipes to match, which was a really nice finishing touch. He also took the time to integrate all of my new add-ons into my Pentair panel and set everything up with specific schedules so everything works together properly. He made sure I understood how everything was connected and how the different components work. The setup came out clean, professional, and exactly how I wanted it. This entire project exceeded my expectations. I'll continue to use Keoni and Nevergreen for my pool needs, as usual. Highly recommend!

My heart!!!!! This makes me so sad to leave this update. We used Nevergreen for nearly 4 years. We…read morehave loved them and their service. A few hiccups, but they were always dealt with in a respectful way and timely manner. We recently ended service with them only because we are trying to sell our home and we are trying to cut costs. We figured we could maintain the pool ourselves through the rest of the year. We called and were able to cancel our monthly service with them pretty easily. They were kind and helpful, but no information was given about the way they would leave the pool on their final service. Their departure, unfortunately, was disappointing and ended up costing us almost $400 to fix their mistake which actually defeated the entire purpose of trying to do this on our own to save money. I'm not sure if it's standard practice to leave everything with the pool completely OFF, but some notice and communication would have been nice. Everything was turned off. There was no power going into our pool. The filter, vacuum, pump, everything was turned off and in August heat this was a disaster for algae to grow. We didn't notice it until it was too late. I guess it grows quick in the heat because 2 separate trips to the pool store and $400 later we were able to get the pool back, but what a disappointment. I thought we had a week from the time Nevergreen serviced our pool until we needed to worry about it, but that was being under the impression that the filter, pump, vacuum etc was still running and keeping things clean. I do want to note that I really enjoyed our pool guy - I wish I remembered his name! Austin? He was super nice and helpful and when he learned we were cancelling he even took some time to show me a few things about the pool and equipment. Super helpful. I don't blame him. I don't imagine it would be his responsibility to communicate with me those details and he doesn't see me every week regardless. I am more upset with the back office and the lack of communication (no call or email explaining what to expect) when closing out an account and not going over the way things will end. Unless this is not common practice -- if everything should have been left on as it was, then I'm sorry to whoever services our pool lol I don't want to get him specifically in trouble, but this was a very costly mistake for us in an already difficult financial time. Pic for how the pool was left on his final cleaning.

I had a very difficult job I needed completed of cleaning thousands of pieces of broken glass out…read moreof the pool, caused by an explosion in the house that blew out the windows facing the pool. Brian Adkins operating at the time as Best Pool Service was the only company I could find that would take the job. The glass was thoroughly cleaned out, and then they maintained the pool for the year that the house was vacant while the restoration company did their work. We took over maintaining the pool once we moved back in, but were very happy with our one year experience with Brian and his company.

This company Sacramento Pool Service known at the time as "Best Pool Service" was hired to service…read moremy commercial pool and correct violations cited by Placer County. After completing the work I came to learn the owner Brian Adkins never submitted plans for review & approval to the county. When I mentioned there would not be a final payment until I was shown all work had been submitted to "plan and review" to be compliant, Mr Adkins threaten me with a lien if I didn't pay. But mysteresly that day in the middle of the night the pool equipment installed by him was extracted leaving cut lines with damaged electrical & fence. Of course Mr Adkins denied it was him. In meantime in filing a complaint with the Contractors State License Board I discover Mr Adkins has gone by different names in the past maybe to avoid bad reviews. Just beware when considering him for hire.