A great locally owned shop with a kind, informative owner! I was in search for a specific primer…read morefor a sculpture I am working on and he was able to also give me a recommendation for something that might do a better job, as well as some suggestions for other materials to consider for future pieces. This year I am trying to really commit to shopping locally for things and I'm glad to find a place that has much of what I need for decent prices. I also always enjoy meeting folks who have knowledge, expertise and good salesmanship. Looking forward to returning for my next project's needs!

I called ahead of time to find out about model ships and the owner was helpful and answered all of…read moremy questions. As a first time shopper for my aunt who enjoys this type of hobby, they had a variety of items such as military planes, tanks, battle ships, and subs too. I enjoyed the display of all of the models to look at as they had many types of cars, trucks and more. It felt personal as this is a privately own established business that I enjoy supporting and contributing too.

Service and knowledge is top notch. Best selection in the valley. Definitely worth a visit!read more

Used the last bit of my available funds to try and get myself a model from a place called Andy's…read moreHobby Headquarters in Glendale, AZ, from their online store. I was excited, it was a kit I had been hunting for quite some time, and I thought I would finally have one in my collection. I paid for shipping, and it was sent USPS Ground Advantage, with insurance. USPS decided to deliver it to the wrong address, and to absolutely no one's surprise, it vanished. USPS informed me that the shipper has to initiate a claim, it is not something I can do, and they gave me a letter admitting the mistake and that the package is now lost. I relayed this to Andy'sHHQ, and they didn't respond. In fact, due to their sluggish response to the situation, they are now sold out of that model, so even if refunded, I can't get it any more. I reached out to Andy'sHHQ again today, only to be met with an excuse about how they aren't responsible, they shipped it, so if it is lost I have to deal with the USPS. But the USPS already told me I had to deal with the shipper. This "hobby shop" clearly isn't trustworthy in any way, and that angers me because I have sent a few people their way after I had ordered a couple of times and had no issue, so I thought they could be trusted. Now I look bad if any of those people don't get what they ordered and paid for. It is truly a sad world we live in where any retail company feels like it is perfectly acceptable to ignore the actual customer just as long as they say they have no responsibility once anything ordered online leaves their store.

Super helpful staff and nice variety of cars trucks planes and boats. My go to hobby shopread more

The staff at Duncan's are awesome. Byron was extremely helpful in getting me parts for the…read morehelicopter that I brought in to try and get fixed. Thank you for your extended time and patience, it was greatly appreciated!!

Super kind service at first…read more Being an inexperienced 14yr old I brought an item in to get a wire soldered. They said they could do it and when I got it, it was messy and weak. I took it home and when I assembled my model , it turned out one of the components was damaged (near the wires that were soldered) It cost $50 for a new one and they said that they weren't at fault and turned me down. No compensation... Pretty disappointed, as I don't really have a stable way to make money at 14...

I will get straight to the point. The hobby is dying, and some of the guys here are not doing it a…read morefavor. They always sound in a rush and annoyed. Hey bud, if you don't like your job THEN LEAVE. Everytime i have gone in there even with my pregnant wife I feel uncomfortable. And i see the way other customers are treated. Customer service is garbage but for 1 guy making it worth the trip. The value and pricing of parts should be lower due to the weak a** customer service. I am not the first nor the last to have this issue. Let's keep the hobby alive! No reason to kill it with salty a** people. This is as far as I go out of respect to the owner. But do not expect a friendly experience with RC's here.

Weak. I came in looking for some sanding tools and the guy behind the counter could not have been…read moremore disinterested. He even discouraged me, saying "well we only have sanding sheets", which was the answer to my question, "where are your sanding supplies?"... to which I then had to ask again, where are they? At about that time another guy appeared from 'round the corner and helped me. They had much more than the first, uninterested employee let on. Once I went to check out I went back to the uninterested employee, who had been behind the register. He rung me up then unceremoniously stepped back from the counter and went, "Okay, there you go.", leaving me to awkwardly reach forward and grab my jumble of items I'd just paid for. The prices were fairly high, and given the fact that I felt uncomfortable asking a simple question and then made to feel even more awkward actually purchasing something...yeah, I just don't think I'll be back.

I dropped a remote control car off 3 months ago, and they job out their repairs to someone who…read moreworks on them. I have never received an update unless I sent a text. Each time I was told he was busy, and would get to it!! Today I received the same comment, regarding how busy he is. Would highly recommend not doing business here! I waited three months, and finally told them I will pick it up!! I will search for somebody interested in doing business!!

I haven't been to an old school hobby shop for RC cars in a while. Seems like they were all going…read moreout of business with the rise of Amazon, etc. Hubs is really into this so we stopped in after eating at Little Snitch on Sunday. What a cool set up! Lots of rock climber stuff. I loved the mini track in the back of the store the best. Walls of parts, body, and paint as well as displays and collections. Owner is friendly.

Didn't end up purchase anything yet but let me tell you what a cool place. Their inside rock…read morecrawling track was awesome to watch, they had a competition going on. They were able to answer all my questions and help guide me in the right direction if I ever do get into the RC sport. Great selections from beginner to advanced, plus everything seemed to be priced somewhat reasonable compared to what was online! Such a huge selection too it was awesome!

Lovely, easy breasy experience card hunting here. The folks are always nice, never pushy, and…read morethere's a great selection of new sets, vintage EN/JP singles and graded Pokemon cards. They also have binders with less expensive cards which has been great for filling out sets I am trying to complete!

Super nice people! Very informative and helpful! The card selection is amazing! Not overwhelming or…read moreoverpriced! will definitely be coming back to purchase card packs soon. The duck race they have at the counter is super fun and so worth it. Come here if you're trying to have some fun while shopping for your dream Pokémon.

Friendly service and reasonable prices compared to a hobby shop. HIGHLY recommended for R/C repairs…read moreand upgrades. Took my Slash to Jose for a Brushless upgrade and Damn! My truck flies now.

Jose owner of R/C FIX has been wonderful. I wanted to get back into the hobby after 20 years and…read morelet me tell you knowing a good guy like Jose has made my experience wonderful. Over 7 days I have "scored" on 3 wonderful cars/trucks (Tmaxx, Jato, and E Revo). I guess you can say I'm feeling like I'm 15 years old again LOL. Jose has tuned both my Tmaxx and Jato not to mention helped me out w/ repairs on all 3 of my cars. My newest car being a E-Revo in which I purchased from Jose which has quickly become my favorite. I just wanted to share how wonderful of an experience I have had with Jose and I highly recommend him to anyone looking to find a shop that is actually affordable, reasonable, and a man who is a people person who simply wants his customers to be happy. I'm writing this experience hoping that there is a kid or an adult out there who may come across this review and pay R/C FIX a visit. You will be so happy you did good people seem to be hard to find these days. So when you can find a good person who actually knows what he's doing I call that an A-1 experience. See you on the Race Track ;-)

This store is the holy grail of vintage hotwheels! It was clean, organized and well priced for…read moremarket value of vintage and Collectable hotwheels! The gentleman working was friendly and helpful! The selection of vintage toys is crazy. While I was only there for hotwheels I was beyond impressed. Yes higher dollar items are locked up for a good reason! It's not too hard to ask to see something. Not sure why others are complaining in the reviews. Anyways this place is awesome and I can't wait to back and check out more stuff!

Don't return emails or phone calls They're so worried about…read moretheft - which should tell you something. Every cabinet is locked Seemed annoyed when I asked to look at something in locked cabinet. Just not a friendly vibe especially for a toy store