Service and knowledge is top notch. Best selection in the valley. Definitely worth a visit!read more

Used the last bit of my available funds to try and get myself a model from a place called Andy's…read moreHobby Headquarters in Glendale, AZ, from their online store. I was excited, it was a kit I had been hunting for quite some time, and I thought I would finally have one in my collection. I paid for shipping, and it was sent USPS Ground Advantage, with insurance. USPS decided to deliver it to the wrong address, and to absolutely no one's surprise, it vanished. USPS informed me that the shipper has to initiate a claim, it is not something I can do, and they gave me a letter admitting the mistake and that the package is now lost. I relayed this to Andy'sHHQ, and they didn't respond. In fact, due to their sluggish response to the situation, they are now sold out of that model, so even if refunded, I can't get it any more. I reached out to Andy'sHHQ again today, only to be met with an excuse about how they aren't responsible, they shipped it, so if it is lost I have to deal with the USPS. But the USPS already told me I had to deal with the shipper. This "hobby shop" clearly isn't trustworthy in any way, and that angers me because I have sent a few people their way after I had ordered a couple of times and had no issue, so I thought they could be trusted. Now I look bad if any of those people don't get what they ordered and paid for. It is truly a sad world we live in where any retail company feels like it is perfectly acceptable to ignore the actual customer just as long as they say they have no responsibility once anything ordered online leaves their store.

Weak. I came in looking for some sanding tools and the guy behind the counter could not have been…read moremore disinterested. He even discouraged me, saying "well we only have sanding sheets", which was the answer to my question, "where are your sanding supplies?"... to which I then had to ask again, where are they? At about that time another guy appeared from 'round the corner and helped me. They had much more than the first, uninterested employee let on. Once I went to check out I went back to the uninterested employee, who had been behind the register. He rung me up then unceremoniously stepped back from the counter and went, "Okay, there you go.", leaving me to awkwardly reach forward and grab my jumble of items I'd just paid for. The prices were fairly high, and given the fact that I felt uncomfortable asking a simple question and then made to feel even more awkward actually purchasing something...yeah, I just don't think I'll be back.

I dropped a remote control car off 3 months ago, and they job out their repairs to someone who…read moreworks on them. I have never received an update unless I sent a text. Each time I was told he was busy, and would get to it!! Today I received the same comment, regarding how busy he is. Would highly recommend not doing business here! I waited three months, and finally told them I will pick it up!! I will search for somebody interested in doing business!!

Friendly service and reasonable prices compared to a hobby shop. HIGHLY recommended for R/C repairs…read moreand upgrades. Took my Slash to Jose for a Brushless upgrade and Damn! My truck flies now.

Jose owner of R/C FIX has been wonderful. I wanted to get back into the hobby after 20 years and…read morelet me tell you knowing a good guy like Jose has made my experience wonderful. Over 7 days I have "scored" on 3 wonderful cars/trucks (Tmaxx, Jato, and E Revo). I guess you can say I'm feeling like I'm 15 years old again LOL. Jose has tuned both my Tmaxx and Jato not to mention helped me out w/ repairs on all 3 of my cars. My newest car being a E-Revo in which I purchased from Jose which has quickly become my favorite. I just wanted to share how wonderful of an experience I have had with Jose and I highly recommend him to anyone looking to find a shop that is actually affordable, reasonable, and a man who is a people person who simply wants his customers to be happy. I'm writing this experience hoping that there is a kid or an adult out there who may come across this review and pay R/C FIX a visit. You will be so happy you did good people seem to be hard to find these days. So when you can find a good person who actually knows what he's doing I call that an A-1 experience. See you on the Race Track ;-)

Lovely, easy breasy experience card hunting here. The folks are always nice, never pushy, and…read morethere's a great selection of new sets, vintage EN/JP singles and graded Pokemon cards. They also have binders with less expensive cards which has been great for filling out sets I am trying to complete!

Super nice people! Very informative and helpful! The card selection is amazing! Not overwhelming or…read moreoverpriced! will definitely be coming back to purchase card packs soon. The duck race they have at the counter is super fun and so worth it. Come here if you're trying to have some fun while shopping for your dream Pokémon.

Great experience and great selection! Love visiting when I can. A staple in the Phoenix…read moreCollectibles scene.

The selection and service here are both amazing a must see for any collector in this arearead more

Love this place. I bought my first real hobby grade RC here. The guys there are personable and…read morewilling to give you knowledgeable advice and even get their hands dirty helping you fix your stuff. They also match prices with Horizon Hobby.

Super helpful staff and nice variety of cars trucks planes and boats. My go to hobby shopread more

This store is the holy grail of vintage hotwheels! It was clean, organized and well priced for…read moremarket value of vintage and Collectable hotwheels! The gentleman working was friendly and helpful! The selection of vintage toys is crazy. While I was only there for hotwheels I was beyond impressed. Yes higher dollar items are locked up for a good reason! It's not too hard to ask to see something. Not sure why others are complaining in the reviews. Anyways this place is awesome and I can't wait to back and check out more stuff!

Don't return emails or phone calls They're so worried about…read moretheft - which should tell you something. Every cabinet is locked Seemed annoyed when I asked to look at something in locked cabinet. Just not a friendly vibe especially for a toy store

As a Card collector, this is my go to location for buying cards and supplies. There's always a…read moregroup of friendly people who will offer assistance if you're new to collecting cards. They have much more than sports cards! They have an assortment of autographed guitars, posters and more!

My husband stopped by here about a month ago to get some cards and he spent around $550.00 - I…read moreforgot to do a review for him but I'm doing one now. The customer service here was not the best, we have been to plenty of card shops and this one was the worse one honestly. The prices here are more than the average card shops. My husband called the shop maybe 2 weeks ago to see about them possibly buying cards, and the gentleman who picked up the phone was rude and disrespectful right off the bat, he was not customer service oriented. We had a bad experience and we will not be back, we try to support local small businesses but this one we will not return to do so.

We happen to be in the area and found a slot car shop. It is an amazing LHS and Keith is the owner…read moreand he is just so super nice. His crew are very patient with answering newb questions and they are happy to explain any the nuances of slot car racing and are happy to answer any questions. They mainly 1/32 or 1/24 scale are done here. Keith is building on dragstrip also pretty which is pretty neat.

Super fun spot! If you haven't visited definitely do so. We stopped in at the request of my son to…read morecelebrate the beginning of summer break. The owner, Kieth, was so kind and informative. The tracks were challenging but simple enough for a beginner to navigate. We'll definitely be back! We had a blast!

Stopped on a Friday evening to grab a gift card, and everyone was so helpful! I ended up buying…read moremore than just a gift card, because the Christmas selection is so great! The 50% off discount doesn't hurt anything either.

I still LOVE this store! Some employees recognize me since I am in so often, but Hobby Lobby…read morerarely does NOT have what I am looking for. Their selection of household/decorating items at great prices has certainly added to my gift-giving choices, and I love their summer garden ornaments. Their clearance sales are great and everyone from the manager to the cashiers are incredibly helpful.