I love Hobby Lobby! We didn't find what we were looking for today, but we did see a lot of cool stuff so many options and variety of things from decorative to crafting.. there was a bit of long lines but they were getting people out pretty quickly. The cashier was nice and my daughter loved that they had squishies at the checkout area. We got in line to purchase just that, and nothing else. read more

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Nice store overall. Asked 2 different employees to help me find and get Alene's tacky glue. One sent me on a wild goose chase the other was the cashier who was sweet but no help. A customer behind me actually helped me locate it. Customer service is key especially when help is asked for. read more

Stopped on a Friday evening to grab a gift card, and everyone was so helpful! I ended up buying more than just a gift card, because the Christmas selection is so great! The 50% off discount doesn't hurt anything either. read more

The clerk at the cash register was very quick to tell me the time that the store closed when I walked in. I just needed to get in and out and find a very specific item, but then I could not find any sales associates and had to walk up and down the aisles of half the store before I found someone. When I finally was able to track someone down, the woman was unhelpful and seemed annoyed that I even ask for help. I do not know if sales associates there only know part of the store, but she could have walked me to the area I needed or suggested another sales associate assist me. But I did not get either and was just brushed off. Being that so many products are available online to be delivered to your house, you would think that sales associates in a store would actually want to assist customers and keep their business but I guess not this store or location. read more

Despite being right next to my house , I will not return to this location. A worker , some middle aged lady, is SO RUDE. For no reason. Get a life . It's hobby lobby. We come in excited to do fun grafts and you're just such a B that it ruins our time. Will go to the one in Scottsdale . Work on your attitude . Wish I knew your name to drop it read more

Julia is an abomination to the store. She is absolutely rude and not very helpful at all. I called about a book. She didn't offer to look for me to see if they carry a specific type of book. Hobby lobby is Christian based but the employees aren't. She wanted me to look on my own but how when she works there. She said no manager is available and kept making excuses for me to not talk to one. read more

I still LOVE this store! Some employees recognize me since I am in so often, but Hobby Lobby rarely does NOT have what I am looking for. Their selection of household/decorating items at great prices has certainly added to my gift-giving choices, and I love their summer garden ornaments. Their clearance sales are great and everyone from the manager to the cashiers are incredibly helpful. read more

Insanely slow checkout. Accepts no apple or google pay. They literally have to type in every price manually into their registers, they don't have the tech to scan barcodes. read more

Great selection of seasonal items. Lots of material too if you like to sew and quilt. read more

Hobby Lobby - Arts & Crafts Near Me - Phoenix, Arizona

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I told my husband if I worked here my paycheck would never make it to the bank!! Lol!! LOVE this store!! Could be here for HOURS ON END just looking at every single aisle!! My hubby worries when I come because he knows I'll buy a lot!! Lol!! Thank you Hobby Lobby!! And the staff is ALWAYS NICE!! Been going to this location for 8 years! read more

I was impressed with all the different things they have in this store. Staff is very knowledgeable and helpful and friendly. Also the prices are very good. And they have a large selection of items to choose from. read more

Found some great stuff. The spring clearance is going on and it's 90% off! Found some things that were suppose to be $220 got it for $23! read more

Hobby Lobby - Arts & Crafts Near Me - Phoenix, Arizona

My teacher friend and I went in to grab some things for our class/students and we were helped out by Sheri (register 1) and wow... She was such a sweetheart and so helpful. Not a huge fan of hobby lobby but I'd come back for this sweet lady. 10/10. Knowledgeable and great conversationalist. read more

Amazing I absolutely love this place so many different types of decorations all in one space.... I definitely recommend going super early in the morning. I made the mistake of going on a Saturday and it was extremely busy, all of the workers there were amazing talkative and very helpful if I ever need more decorations!!! I will most definitely come back to Hobby lobby read more

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Never have I ever received such terrible customer service from an employee at hobby lobby. Alison the cashier was helping us check out and I inquired about a particular pillow I was looking for. I had informed her that I had asked a fellow associate who had mentioned that there are pillows scattered throughout the store. To which I showed her the picture online from the Hobby lobby website and asked her if there was any way to see if they had that particular pillow here at the store. Alison informed us that there was no way of finding out if that pillow was in stock. She said that the only way she could find out was by walking through every single one of the isles to which she reported her manager does not pay her enough to do something like that. Please hobby lobby make sure your employees are well trained as that is below par customer service. read more

I cannot stand how slow this place is. It is a mess every time we even think about checking out and honestly, I'm even embarrassed to walk in here becuase the company has some screwed up morals. No thanks. read more

I would like to recommend Matt in the framing department of the HL in the Pavilions in Scottsdale - he did a great job for me and reasonable prices read more

Dear Hobby Lobby, I am writing to share my recent experience at your store located on Bell & 7th in Phoenix. As the owner of a handmade beanie shop, I rely on Hobby Lobby yarn for its quality and durability. I have been a loyal customer for years, visiting your store at least twice a week. However, I must express my disappointment with the long lines and lack of customer service at this particular location. As a former front-end manager in retail, I understand the importance of efficient checkout processes. Unfortunately, on most days, the lines are excessively long with only one cashier available. This results in extended wait times, especially when issues arise during checkout. During my recent visit, today, I witnessed a customer attempting to purchase shadow boxes that were on sale. the cashier, Alex, displayed a rude attitude towards the customer who inquired about the sale price. Despite the customer providing evidence of the sale on his phone, Alex remained dismissive and rude to him. It is disheartening to see such poor customer service at a store that I frequent regularly. As a local resident, I should not have to drive 15 miles to another Hobby Lobby location to avoid the long lines and unprofessional behavior of the staff. I have attached photos of the lengthy lines I encountered during my visit. I hope that this feedback will prompt improvements in customer service and efficiency at your Bell & 7th location. Sincerely, Sue S. P.S. When I mentioned to Alex that I was going to write a yelp review, she said, "go ahead, those things don't affect me at all"..... wow. read more

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The staff is friendly. They have a lot of different things for crafts. I go for the yarn but the yarn selection keeps getting smaller and moved around. read more

The thing that I really enjoy about Hobby Lobby during the start of the holiday season is the nostalgia. It's that feeling that reminds me of childhood. It's that scent of the holiday season. It's gingerbread. It's hot cocoa. It's Christmas trees and apple cinnamon candles and that elusive magical feeling that I personally try and capture continuously as an adult during the holiday season. Hobby Lobby this time of year does that for me. I know it sounds cliche & perhaps a bit hokey, but the start of the holiday season (which nowadays seems to occur the day after Halloween) is pretty much the only time of the year that I venture into Hobby Lobby. The rest of the year, it's chock full of decor that you'd find in the very first studio apartment of a young Millennial. "Live Laugh Love" written in faded paint on weathered wood. Blocks of wood that spell out F-R-I-E-N-D-S. Glittery hearts and metal hearts and wood hearts and hearts and hearts and hearts. That's the gist of the store. All joking aside, this location is smack dab on Bell Road in Glendale. There is plenty of ample parking, but the parking stalls are fairly close together which I am not a fan of. The store is in a large complex chock full of other stores which makes the parking situation dicey. I hate parking stalls that are cramped because door dings are stupid. The store itself is clean, the employees are friendly and always available. The checkout lines move swiftly and they're always quick to open up more checkout lanes if things get too backed up. All in all... I vote YES for Hobby Lobby! read more

Hobby Lobby - Christmas wreaths... aisles and aisles and aisles. - Arts & Crafts Near Me - Phoenix, Arizona

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Is there any customer service training when a person is hired? There seems to be a lack of it at the checkout regularly at the Hobbly Lobby on Bell and 7th in Phoenix. One checkout girl, and seven customers waiting in line. Two managers walking by, looking at the line and doing absolutely nothing. One manager I overheard saying she was going home, the other manager was going to lunch. Another checker, a girl, came up and was counting her till, and said she wasn't open. She then called the lady behind me in line to check her out while I waited behind a large cart of merchandise. This is horrible customer service. I worked in CS for many years, it works well when basic common sense is put in the mix. I have not shopped at Hobby Lobby for months because of the chaos at the check-out. I guess I'll shop at Michaels, in the same shopping center from now on. I was not the only one upset. I'm the only one taking the time to report this. read more

HUGE selection on holiday merchandise & silk stem flowers & more. Great prices too! It's my go to store for seasonal items.

We found pretty much everything we need but we weren't worried about that, we were mainly happy about the experience we received with Christi behind the front checkout! She was extremely helpful and nice and very Charismatic when helping out a customer, she does an excellent job! read more

This location is a decent size and has the normal offerings of this type of store. There are a ton of pre-made decorations for every season and they do a great job of providing plenty of options for just about any taste. The craft area is well organized and clean, but I find that they can be higher priced than other store options. They do have a good app that offer coupons and other discounts, so that's a decent offset, if you are looking to purchase a single item for a cheaper cost. Several areas throughout this particular location were overstocked with items, while other shelves were missing items altogether. Not sure if they were in the middle of redoing things in various areas. Overall: Parking isn't bad. The location is close to other shops on Bell. Options for decor are great. read more

Hobby Lobby - Front of store - Arts & Crafts Near Me - Phoenix, Arizona

I would like to state that I have heard from employees that this is the most shoplifted Hobby Lobby in the city. But today when I went there to find a frame for a piece of art I made, I experienced something I'd like to share here. Here's how it happened: I walk into the store with my folder (containing my art work) in my hand, not in my bag. I wander around looking at all sorts of frames in the table decor section and frame section holding my folder/art and seeing what might work best. Hearing security needs to go to section two over the loud speaker I see a manager walking towards me but I am looking down aisles so I didn't pay much attention to her. I put my folder back in my bag because I didn't think I had found anything and I didn't want my piece to get destroyed if I dropped it or continued to hold it in my hands (greasy finger prints). I then walk by something and pull it out again. An employee comes over and is pleasantly saying something like, "Don't put that in your bag" or "That's not yours" and I show her it was my art, that I was taking out of my bag. She says it is okay and seems apologetic but can't stop saying what she thought she saw and I just repeat, "No, it's my art." Looking further at a few more frames, I make my decision, I go up to the front (actually I changed my mind again and went back for the other one I was considering) and the manager is standing at the door. I pay for the frame and after I step one foot out the door I am accused of putting a gift bag in my bag. I tell her I did not and I open my bag, pull out my folder and show her my art. I'm not sure she even apologized, but she says, "Okay, thank you for showing me, we get a lot of it here" adding that they have lots of cameras and security watching. I am able to maintain myself until I got to my car, but growing up in a family with narcissistic parents I have a deep childhood fear of getting in trouble and this absolutely triggered that; I just broke down in tears in my car. I don't even think the manager believed me even though she could see completely in my bag when I opened it and there was only a wallet and phone. Her ego probably flared up because she was wrong so she couldn't even apologize for accusing me of being a criminal. Having to grow up honing my hyper vigilance skills in observing other people in an effort to keep myself safe, if I seemed to be acting unusual it was probably bc I was trying to figure out what the heck was going on (being followed, watched and accused). I will not be returning to this Hobby Lobby. Other comments indicate this issue is not being handled well at this location. If this is so big of a problem, money being lost in stolen items, extra money being spent on a beefed up security team, with employees and managers handling it so poorly, maybe this location should just be closed. Be aware that if you do ANYTHING that seems "unusual" you might be followed around and accused of shoplifting at this store. read more

Stopped by the frame department to get some posters and two jerseys framed. Terry was working and is by far the most patient and kind person you'd ever want to meet. He helped me choose the matting and frames and is calling to find a special size of glass/plexiglass that one of the items needs. He goes out of his way to help and that says so much about his character. Thank you Terry-I appreciate you and I hope your managers do too! read more

Writing this review while waiting in line. Every time I come in now. I wait forever in the one lane that is open. I don't get how there's so many people working and so many registers yet they're reluctant to call up anyone to help. When they do open they call people from the back of the line. The 3 stars are because the store is usually very clean and well stocked. read more

The slowest cashiers on the planet. I seriously don't know why I shop here. It doesn't matter if there's one person in line or 6 it's at least 10-15 minute to check out. read more

Be careful. If you find a small stand alone rack or end cap with a 50% off sign on it read it very carefully. Not everything on that little end cap or rack is on sale. Happened to me and my wife today. I told the cashier that the item needed to be moved to another rack. Most stores would say yes it's confusing I'll give it to you not Hobby Lobby she was ready to argue to support her point. I live not far away but go there so infrequently I didn't know they eliminated the 50% off coupon each week in February. Michaels at the other end of the strip center gives more discounts anyway, including veterans discounts. I used to wonder why some item types, like man cave metal signs and crosses are on sale every day. They even say on the signs crosses always xx% off every day. If their items are barely competitively prices with a 50% discount then obviously their prices are way too high. I'll continue to give my money to Michaels instead. Plus if you're limited to days you can shop Michaels is open 7 days. Hobby Lobby may be a Christian business on the surface but not their pricing. read more

I love hobby lobby! There are always items on sale so if you watch the ads you can get great deals. The store is well organized and the shelves are well stocked. The workers are friendly and helpful. I love the variety of supplies available. I love shopping here for my creative projects and home decor! read more

I absolutely love Hobby lobby great verity , amazing deals , and the most beautiful seasonal decor. Their fall collection is to die for

Love hobby lobby! Great place for rustic decor for house and great place to shop for wedding decor. I have never paid full price for anything here. Everything is almost always 50% off and they always have good coupons right on their website. They have prettiest fake flowers here. I was debating on real or fake for my wedding and found the prettiest fake sunflowers here that look real and will be perfect for my wedding! They also have the option to special order flowers so if you see some where they are broken or not enough they can order some and honor the sale price. They get shipments every Tuesday so they come in quick! They are closed on Sunday and most holidays though so make sure you get your shopping done ahead of time! They also have a big and good selection of clearance items. Great place to look right after the holidays and everything is on sale for cheap. read more

Hobby Lobby - Fake sunflowers almost look real! Can't wait to put them out for my wedding! (: - Arts & Crafts Near Me - Phoenix, Arizona

I stopped by this store last Friday late afternoon to purchase their branded stamps / sets that only they release that represent planner gals i.e. Oh Elle by Stampabilities. I was just at their competitive neighbor Michaels to attend a meet & greet with mixed-media Aussie artist Jane Davenport beforehand and thought I'd hop on over to HL to complete my collection before heading for home. When I showed Brandon the cashier my 3rd party coupons (Michaels, Joann), the way he said that HL didn't accept them was brusque, so I had him call the manager over. An older plus-size woman who ID'd herself as the manager (didn't get her name but you know the exact date/time span that just mentioned was there) hobbled over after a 5+-minute wait. I reiterated about the coupons and how he reacted. She walked over to him to handle him but did not apologize first. However, Brandon did honor a 40% off coupon as per my request that he scanned from the register (something he could've done on his own just to be polite and satisfy a customer who had the wrong coupons). The other items were already on sale (goody) so I didn't have to deal furthermore. They must not like their jobs and thus it showed. Please seek another employment away from the public elsewhere then (eye roll). Problem solved! The store didn't have a "hobby" vibe but more of a home decor and a small crafts section and a lot of fabrics. The atmosphere as I was browsing felt boring, like I was a little girl following my mother around in her favorite store. I got decent service when I shopped on HL online when there was a special, but that's about it. Next time, HL, please consider accepting 3rd party competitive coupons and maybe you'll get more customers. Sorry! read more

Hobby Lobby - My Hobby Lobby branded line score :) - Arts & Crafts Near Me - Phoenix, Arizona

the girl on the register was a ray of sunshine! (7/13 around 6pm) she was so kind and had amazing costumer service!!

The manager was beyond rude and after I spent two hours in the store and a full cart later I was told I couldn't use Apple Pay at check out. So don't waste your time going to this pos store under terrible management. She's horrid and I will not be returning which is sad because my sister and I have spent thousands of dollars at that store decorating our houses as well as our parents and family friends. read more

Sat April 22,2023) (I am posting again because apparently the managers of this store do not want you to see the truth of what happened in their store in front of many people!!) Today was not a great experience there. The way this situation with a homeless man was handled was not ok. Who ever the person was in the Suns jersey and how he jumped in front of this homeless man that was leaving the store and got in his face and was confronting the homeless man was unacceptable. You put so many lives in potential danger with the way you approached that homeless person. I am not sticking up for the homeless, I am not saying whatever he did was right but at that point when standing there trying to check out with my child , you put our lives in danger's way. You don't know if that homeless man could have had a weapon! You and the manager of the store should have called the police and let the homeless man leave and let the police handle whatever he may have stolen or done. My child left in tears because she was frightened by the way this was handled. She was so scared and upset. Not ok. Not ok at all! You don't put others in dangers way trying to stop someone like that. All over what was probably some petty bull shit that could have been just let go and let police handle the situation and not put people's lives in jeopardy. :( read more

I could not believe the number of shoppers without masks. These people are risking everyone's health. I'm not going back until they mandate shoppers wear masks. Hobby Lobby protects their workers, but not their shoppers? Not very Christianly. read more

When I first went I thought it was a hobby place where I could buy a model airplane for my dad . I was very disappointed to say. Hobby lobby seem more of home decor and Picture frames. Also has a few craft things but the downside is a couple of things. they have an issue with restocking and this are misplaced. There closed on Sunday,Also if you sign up they spam your email with there ad nonstop. Perfect place if your looking for movie posters or Star Wars decor. Have a ton Of signs for a man cave. read more

Some of my favorite books were found at Hobby Lobby! This location is clean and has a large selection of goodies! I don't like that everything smells like formaldehyde though, So I avoid buying the wooden wall decor. I usually need to air out any decor I buy from here before bringing it into my home. But the book selection is the best! I love that they offer good quality book titles. Also, so many good craft items!! read more

love this store,every isle amazes me!Their sales are amazing,their employees always friendly,as the manager!Also they are Christian's,not open Sundays,but wish they were.I have a Cdl, and would be a proud employee driving their trucks.Will be taking art to Teri who took time to explain process and really is compassionate about her job!I can spend so much time here,when I didn't really have anything in mind.Art supplies!simply anything you want.Thanks,Hobby lobby Susanne read more