Weak. I came in looking for some sanding tools and the guy behind the counter could not have been…read moremore disinterested. He even discouraged me, saying "well we only have sanding sheets", which was the answer to my question, "where are your sanding supplies?"... to which I then had to ask again, where are they? At about that time another guy appeared from 'round the corner and helped me. They had much more than the first, uninterested employee let on. Once I went to check out I went back to the uninterested employee, who had been behind the register. He rung me up then unceremoniously stepped back from the counter and went, "Okay, there you go.", leaving me to awkwardly reach forward and grab my jumble of items I'd just paid for. The prices were fairly high, and given the fact that I felt uncomfortable asking a simple question and then made to feel even more awkward actually purchasing something...yeah, I just don't think I'll be back.

I dropped a remote control car off 3 months ago, and they job out their repairs to someone who…read moreworks on them. I have never received an update unless I sent a text. Each time I was told he was busy, and would get to it!! Today I received the same comment, regarding how busy he is. Would highly recommend not doing business here! I waited three months, and finally told them I will pick it up!! I will search for somebody interested in doing business!!

My wife and I were visiting my great niece and it turns out eight years old. She has a talent for…read moreart so I said oh I know what to get her. My brother was a famous artist, and he was encouraged from that age forward, and it really helped his understanding of art and creation of it. So we want to encourage that with her. The staff was one gentleman that ran the store when we came in and he directed us to the color, pencils and a nice notebook to do her drawings. Thank you so much. You should've heard her excitement when she saw what we got her ... it was payday. The store was spacious and wonderfully full shelves that we could find and choose whatever we wanted for our artistic needs. The staff, the gentleman that helped us was for a pleasant and helpful and informative. He assisted my wife several times and myself I was pretty good on my own, but he did give me some assistance in one area. The quality of the merchandise they have there is very very good. All your budding artists need to drop down there and see what you can find.

When I want to upgrade my writing instrument, find a blank journal, find extremely nice hand-made…read morewrapping paper or makes plans for an art class to upgrade "Scribbles" my cartoon alter ego I come here. When I need a special gift for Ric Murillo, Terrell Hosteen and other family artists I come here. They have a little of anything a scribbler, student, amateur, semi-amateur or pro artist needs. Value - all price points, starting slightly higher than Walmart.

Terry and John are well versed in art, frames and the various techniques that go into constructing…read morethe perfect custom piece. I've gone to The Art Department for the past 6 years and will always be a repeat customer. My clients are always pleased with the end product - the workmanship, quality and uniqueness of frames speak for themselves. Points: -Terry and John are hilarious. You can really tell they enjoy what they do. -No matter the budget or timeline they always seem to make it work. -I never worry about inventory being low as they are constantly getting new product in. -Bonus! They feature local artist in the gallery! You can purchase directly off the wall or if you need a piece altered whether color or size you can have it commissioned! If you haven't been you really must stop into this gem.

A lovely facility and knowledge, friendly staff. Terry examined my lithograph, asked me a few…read morequestions and provided several options, resulting in r]the perfect frame and matting for my beloved print. I'll definitely go to The art Department for my next print,

I was in the store this morning with my one-year-old son doing Christmas shopping. Most employees…read morewere friendly and helpful. An employee stationed at the balloon machine near the front repeatedly inflated Christmas balloons even though no customers were purchasing balloons at that time. The noise was extremely loud and frightened my son -- he cried every time the machine was used. I said out loud several times that the noise was loud and upsetting him, but they continued anyway. It felt unnecessary in that moment and showed a lack of awareness or consideration for a distressed toddler nearby. I understand stores are busy during the holidays, but this situation could have been handled more thoughtfully.

I absolutely love Michaels as a store. In fact, when I first got apps on my phone, the very first…read morestore I downloaded the app for was Michaels. I would find reasons to stop by the Village Crossroads location over the years quite often, and when I became an educator, I started receiving the educator/teacher discount. I used to find all of the associates were so friendly and even more helpful. Unfortunately, the products are not as refilled as often nowadays, there isn't as large an assortment of items, and the customer service can use some work. The last several times I have gone in to find a specific item, that item has been out of stock whether it was a regular item or a seasonal item. Today, when I stopped by to look for an item that was listed as being carried by the store, I couldn't find an associate in the store except by the checkout counters. When I went up to an associate who was available, she said she didn't know about the item and directed me to a general area and told me if I didn't see it, they probably didn't have it. She didn't check in the system or offer to walk me over to the area to check even though the store wasn't busy. She did ask a nearby associate, who just shrugged her shoulders to indicate she didn't know either. I didn't know if this was a training or motivation issue, but I gave up and decided to go online when I got home after purchasing a few other items. I found the item I was looking for on the Michaels website. It appeared to be in stock at this very store. I placed a pick-up order, and surprisingly, I received an e-mail saying that the order was ready for pick-up. I left home and headed back to the store. Right when I arrived to the parking lot, I received a cancellation notice from the store saying it was not in stock. I am disappointed in how disorganized the store was to say it was in stock and ready for pickup and then canceling the order due to the item not being in stock. I doubt I will try asking for customer service help or ordering online again in the near future. On the other hand, this is a large store with a lot of items that may or may not be in stock. If items are in stock, I can use the coupons I see readily available and save quite a bit. As someone who likes crafts and baking, Michaels is great!! I just wish this store was as good as it once was. The Village Crossroads location of Michaels is open weekdays from 9 AM to 10 PM, Saturday from 8 AM to 10 PM, and Sunday from 9 AM to 9 PM. Their services include curbside pickup, same-day delivery, buy online/pick up in store, balloons, fabrics, birthday parties, and custom framing. If you go to the website (https://www.michaels.com), you can sign up to be on their e-mail list and see a lot of the great deals, events, and offerings that Michaels has to offer.

This Michaels can be found at The Promenade shopping plaza. I am looking at affordable quick &…read moreeasy art kits. They had a few interesting ones. I saw some others at one of their competitors. Shared parking and WiFi in the store.

Helpful staff. I…read morefound fun items to purchase, see photo. The prices were a good deal. I like to check out the clearance section just in case there's a bargain.

Once I walked into this place looking for a black axolotl. I found two! The second time was for…read morejewelry jump rings. Found those, too...AND they were on sale!! Score. I've only interacted with a couple people when I was asking where I can find those products. Both ladies knew where to send me, which saved me a lot of time. Cashiers were a bit slow, but they seemed like they may be training, so I can cut them a bit of slack. There were only 2 when I went to check out on a busy Saturday afternoon.

Giant store with no signs so it took forever to get to the right section. One lady was asking for…read morehelp in the employee was very rude to her. The only plus is their dog toys are cheap.

This is a cute shop with really fun paper, crafts, and small gifts. I came here looking for a…read morepresent for a friend of mine who loves stationary, and ended up buying gifts for three friends instead! I got a journal and some cool sticky notes for my first friend and books for my other friends. The prices are okay. A little high, but i feel like that's pretty standard for fun and interesting paper these days. I mean, it's almost a pure luxury, since so much of what we do is digital now. I like that they have a clearance table, and they have a few fun little toys and candies too. Their selection of individual cards was quite nice, and the whole vibe of the store was inviting and comfortable. The place was clean, well lit, vibrantly colored, and the young woman who rung up my purchase was friendly and polite. I spent about $80 on two books, one fancy sticky note pad, one ultra fancy card, and a clearance journal. So... more than I intended to spend today, but since they were all gifts, it felt easier to justify. I also found out Paper Source is connected to (owned by? part of?) Barnes and Noble, which I hadn't realized before. Anyway, or was a fun shop and I'd stop in again if I need a gift. I'm not sure I'd come here for myself unless I had a very specific need for some high end artistic paper. They had some really gorgeous options that I just had no ideas for how to use right now.

I was on a mission to buy a specific-numbered birthday card for a friend: 75! b/c isn't that a…read moreMilestone Birthday? I thought for sure that Paper Source would have it b/c in the past, I've found so many cool birthday things, most esp cards. It's been a minute since I've been there and had no idea 1) they're owned by Barnes & Noble now 2) they have a rewards program 3) they have someone who works there who goes ABOVE AND BEYOND to help. I point this out b/c in the past I've had to flag someone down for help as if I was at a huge department store. As soon as I came in the store, this gentleman Joel helped me. Even when we found there was NO "Happy 75th Bday: cards, he continued to make suggestions for how to help me celebrate my friend's 75th, including buying the numbered candles they have (which I love & have bought there) as well a bunch of other creative ideas. Much appreciated! Their inventory is outrageous! So many interesting & unusual items to buy for gifts, parties, etc. One of those unusual items is the Magic Butterfly that you wind up & put in a card & when the person opens up the card, it FLIES out of the card. So cool! And the person receiving it can wind it back up & pay it forward to another friend or fam member. (Side note: Make sure you watch the "Magic Butterful" video if you buy one b/c it actually shows you how to wind it so it works & it doesn't break).

Craft & Vinyl Studio is such a great shop. They always have exactly what I need. The owners, Jen…read moreand Liz, are super knowledgeable and helpful. They can always help me with recommendations and tips for projects. Plus they offer really fun classes that range from learning new crafts to craft party theme nights and more. The vinyl selection is abundant and they also carry a lot of the products to put the vinyl on like shirts and cups. I love coming here and feeling so welcome and encouraged. My kids love coming with me too! Jen and Liz always make them feel special with a sticker or some coloring while I get to shop. I highly, highly recommend!

I absolutely love this place!! I have been going to Jen and Liz for years to craft up my next…read moreproject! The prices are amazing, they have great advice and knowledge of all things vinyl, and they are such kind people!! Liz worked hard with me to get shirts for 15 people and was so quick!! This place is heaven for any crafter!

Stopped on a Friday evening to grab a gift card, and everyone was so helpful! I ended up buying…read moremore than just a gift card, because the Christmas selection is so great! The 50% off discount doesn't hurt anything either.

I still LOVE this store! Some employees recognize me since I am in so often, but Hobby Lobby…read morerarely does NOT have what I am looking for. Their selection of household/decorating items at great prices has certainly added to my gift-giving choices, and I love their summer garden ornaments. Their clearance sales are great and everyone from the manager to the cashiers are incredibly helpful.