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    Rinse

    3.3 (636 reviews)
    Open Open 24 hours

    Services - Rinse

    Commercial laundry services

    Dry cleaning

    Ironing

    2 More Services

    Laundry wash and fold

    Stain treatment

    Rinse Photos

    Recommended Reviews - Rinse

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    Rinse bag
    Hector A.

    UI of the website was good on inception. Keep in mind the price per pound per subscription is slightly different than not having a monthly subscription so make sure you skim through the website thoroughly. The customer service was excellent from beginning to delivery of the wash Clothing they're on Text and they are helpful and you can also call them. The pickup valet was pretty good, pretty cool, very friendly and a hard worker whereas the drop off valet that left the clothes off, wasn't so friendly or helpful at all, but that was the only pitfall that we had and customer service was on top of it. I really liked the service I believe it is a premium service. I don't think it's it for it's everyone, but for premium clients is a good thing for example clients like me we live busy lifestyles or we have circumstances that require us to wash our Clothing using a premium Service as such. So it was kind of pricey but at the same time what do you expect for a premium service and it is a service of washing clothes that very few people offer so logistically I give them credit for pulling this through and I think it's a great service that they're offering and I think it's a great idea and I will continue to use our system. Who was delivered clean folded nicely and the sacks that they carry and they smell great so far so good. At first, you have to adjust yourself to this kind of Service because you have different people you have to work with and that's perfectly understandable so I'll be ready to work through the Ins and outs of pick up and delivery and ordering and setting the right service for yourself and understanding how the company works so be reserved in that area. I asked a lot of questions and all my questions were answered right as I asked him so that's a very good sign of good customer service.

    Two of my panties that were missed during the service.
    Chantilly A.

    Quick backstory. Once upon a time, during the height of Covid, I was in a pretty bad space mentally. So bad, that it was extremely difficult to complete basic chores, including laundry. A friend told me about an incredible laundry service, Life without Laundry (check them out if you're in the LA area!) and they took a huge burden off me. Top service across the board! So anywho, I've just relocated the bay from out of state, started a new, demanding job, and I've been depleted. But, I need to do laundry! I decided that utilizing the services of a professional laundry service, at least to get me on track would be a nice gift to myself. I did some research and I saw that Rinse was mentioned a few times. Okay, so first the pros: 1) making an appointment was very easy, as well as receiving my laundry back the next day. 2) customer service is great! Reps reached out to me on a regular basis to inform me of the process and each time I reached out (via text), they were responsive and helpful. 3) laundry options galore. I was able to chose if I wanted scented detergent or fabric softener, for example. Okay, now the cons: 1) Expensive! I paid over 160.00 for four loads of laundry, and that was with a discount code. 2) the price model and/or estimates are not available on the website, app, etc. which I didn't like. I had to actually reach out to ask if they could provide me with an estimate. Not cool at all - just be transparent. 3) Even with the options I chose for my laundry, I don't think they were applied. My laundry did not smell like detergent or fabric softener. They were washed, that I could tell, but they did not smell good. In fact, my blanket had the scent of a washer that needed to be disinfected or something. Not smelly, but it doesn't smell good either. For nearly 170.00, my laundry should've been returned to me with a lingering Downey smell. Not the case here. 4) they missed two pairs of my underwear and it was buried in my laundry bags upon its return. Again, for 170.00, not one pair of my panties should have been skipped. 5) again, I know fabric softener was not used, based on the condition of my towels. They are stiff like sand paper. That certainly was not the condition of my towels previously. Conclusion: would I personally use the service again? No. For the cost, I don't feel it was worth it. Tbh, I would've ate the cost if the condition of my laundry was returned in great condition, but that wasn't the case. Disappointed because this would've been a service I would've utilized from time to time, when needed, but if that ever happens, I'm trying another company.

    The sheets arrived in the same condition as when I sent them for pickup   Waiting for customer support to resolve this.

    Customer support insisted that the order was delivered washed and folded, and as a "one-time courtesy," she issued a refund for this order. The pics that she sent over with folded sheets was not even dated. Who knows if she got the order right?? This company must be doing incredibly well, because their customer support is acting way too cocky. To the customer support personnel: I JUST WANTED MY SHEETS WASHED AND FOLDED! DO YOUR JOB!!!

    Fur hair after being sent to rinse laundry

    Horrible service pricing is unreasonable and I could have saved more money doing it myself and got better results... My clothes didnt smell clean at all I sent my own scent boosters and got nothing but a empty bottle in return.. my clothes were still full off dog fur and stains I will NEVER USE THIS SERVICE AGAIN

    Rinse wash & fold laundry bag.

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    2 months ago

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    Rinse

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    5 months ago

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    6 months ago

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    2 months ago

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    2 months ago

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    7 months ago

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    6 months ago

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    7 months ago

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    7 months ago

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    10 months ago

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    1 year ago

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    1 year ago

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    7 months ago

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    7 months ago

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    4 months ago

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    1 year ago

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    8 months ago

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    1 year ago

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    10 months ago

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    1 year ago

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    5 months ago

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    10 months ago

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    2 years ago

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    1 year ago

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    10 months ago

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    1 year ago

    I am totally impressed by how professional the couriers were so friendly. My delivery was flawless and my clothes look amazing. I'm a fan!

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    6 months ago

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    1 year ago

    Right on time and priced reasonably. Good quality work. Would highly recommend this business.

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    Rinse

    Thanks for your support! We’re glad you’re happy with our service!

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    7 months ago

    Overpriced and the customer service is really bad as they do not follow the instructions provided.

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    1 year ago

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    1 year ago

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    1 year ago

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    2 years ago

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    1 year ago

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    1 year ago

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    2 years ago

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    2 years ago

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    Page 1 of 16

    Rinse Reviews in Other Languages

    Ask the Community - Rinse

    What are their prices like ? I have mostly things like jeans, tee-shirts, lots of cotton and cotton blends to wash on cold water. Thanks.

    They charged me $3.49 per lb. Rinse was not worth it for me - too expensive, lost my clothes, had to provide video footage to prove that I put out 2 bags of clothes vs. one, customer service was terrible - trying to get some one to talk to took a… Read more

    View All 2 Questions

    Review Highlights - Rinse

    My friends have tried other services and none have been as professional, prompt, and convenient as Rinse.

    Mentioned in 41 reviews

    Read more highlights

    The Laundry Corner - Blankets

    The Laundry Corner

    (81 reviews)

    $

    Inner Richmond

    Not trying to give a bad review to hurt the business but moreso to grab their attention…read more I use to come here all the time before new owners took over. Not sure if they're in the process of renovating but even when I came here few months back, it still looked the same so I don't think they're in a renovating process or it would have been done by now. Quarters use to give 7 minutes and now they give 5 minutes. You'll get your basic laundry needs done here if you're just coming to wash and dry clothes. I personally haven't used their services but seems like they're great base on other reviews. There's some cute decors around the place now but the place is absolutely filthy which is ironic when it's a place you come to get your clothes cleaned. Machines are dusty, found pet hair or some kind of fur in some machines, floors are dirty, and it looks like someone was sleeping here and left their blanket here. A worker came in and didn't even bother getting rid of it. There's wooden boards around the place too and benches are dirty which sucks if you want to just stay, relax, and wait for your laundry. Some pros: they have a vending machine for snacks and laundry needs and they have a scan and pay on some of their machines.

    Replied to my inquiry on Yelp very quickly. Even though they are a small operation, they get the…read morejob for dry cleaning done very well. They are responsive and have great communication throughout the process. It seemed like they were almost successful with unshrinking one of my linen jackets! $10 for piece for large/X-Large suit pieces.

    Oak Street Laundry - Miles of machines, laundromat is sparkling clean!

    Oak Street Laundry

    (47 reviews)

    $$

    Lower Haight

    CHECK YOUR CHARGES! & WATCH OUT IF YOU'RE A WOMEN BECAUSE THE STAFF WILL YELL IN YOUR FACE!…read more This place charges an automatic $15 for EVERY wash & only 40% of the time does it actually refund you the amount it says it cost. BEWARE OF THE MANAGER WHO HAS A RECEDING HAIRLINE AND GRAY HAIR TRYING TO REACH HIS SHOULDERS. HE IS DISRESPECTFUL AND WILL IMMEDIATELY YELL. Noting that this place SAYS it takes Apple Pay, but it actually doesn't work on ANY machine. They don't warn you at all. They wait until you lugged your laundry there, put it in the wash and put your detergent in for you to find out on your own that Apple Pay actually DOESNT WORK on ANY machine. I voiced my disappointment and suggested they put a sign up or something. I spoke to the balding manager in Spanish to keep my feedback between us. He then went ahead and switched to English on purpose (to belittle me because he assumed I didn't speak English) he raised his voice so loud so that the ENTIRE PLACE could hear him in English, he put his hand in the air and pointed at the door and said "IF YOU DONT LIKE IT GO SOMEWHERE ELSE!!!" As a grown woman I have NEVER been yelled that loudly in my life! ( I genuinely feel bad for the women in that mans life, it was waaay to easy for him to default to scream at a women like that). And the short man who was cleaning laughed at me when this happened. Rude men work here!!! All the people in there paused and stared. It was beyond belittling and not a business I will EVER support again. I am part of many Lower Haight communities and have taken the time to tell everyone about this devastating situation this man/business put me in. AND ON WOMENS MONTH! My neighbors and I have now bought a washer and dryer and share it between the building so now nobody goes here. But if you must, I recommend The Hayes Laundry or Fiesta Laundry, who has parking and charges you exactly the price to see displayed. After this I checked my charges and they have been charging me $15 per wash 40% of the time without any refund. They have been stealing money from their customers this entire time. Respect women and your customers!

    Laundromat is CLEAN, all surfaces wiped down at least four times while we were doing multiple loads…read moreof laundry. All but the detergent dispenser with individual boxes of Tide and the like were quarters-only; the washers and dryers accept both coins and credit cards, convenient! It took a few times to swipe my card at the correct angle but I got it. Dryers were HOT so $0.25 for 5 minutes went far. All our clothes were dry in 25 minutes, maybe 30 for heavy towels and jeans. Free parking out back, easy to load up and drive off. Pressed for time? They offer wash & fold. I'll be back soon to do heavy items like my duvet and comforter where these machines do a better and faster job than the three sad machines in my building. My clothes seem a lot cleaner and the chore, completed much faster.

    Rinse - dryclean - Updated May 2026

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