Solid, no-frills spot. Machines are newer stainless front-loaders (looks like Dexter commercial…read moreunits), clean and lined up properly. Everything looks maintained, not beat up. That's a big plus. Pricing is clearly posted: around $3.75-$4.00 depending on cycle. Straightforward. No guessing, no surprise upcharges. Extra rinse/wash options are listed clearly. There's a change machine on-site and a small soap/bleach/softener dispenser. Practical setup. Clear "No Smoking" signage. Floors are basic tile but look clean. Not luxury, but functional. This is the kind of laundromat you come to get in, wash, and leave. Efficient, organized, and businesslike. Only reason it's not 5/5: no visible seating lounge vibe or extras. It's purely utilitarian. If you just want reliable machines and clear pricing, this place works.

Big washers Fair prices…read moreNO parking I thought it was coin only but apparently not. Ill go back and check out the app

After I started using their wash & gold service bi-weekly, I no longer bought underwear from Amazon…read morePrime to procrastinate laundry. It's reliable, cheap, and convenient. You get an email when your laundry is done and wrapped. Vernon is response and I've never had an issue with my clothes.

Took a lime scooter to the Hayes Laundromat at the suggestion of the front desk at my hotel. Great…read moremachines, clean environment. I would certainly recommend it if you need a quick and safe place to watch your clothes.

I've been coming here for 13 years, and this last ownership is by far the worst. Save yourself the…read morefrustration -- avoid this place. If I could give it zero stars, I would. Problems: * No staff available when machines break * Half the machines don't work and swallow your money * I've lost a lot of money due to their lack of oversight * ATM machines rarely work, yet you're charged $1 per laundry card * Machines and chairs are dirty * No carts available because they're stolen * Homeless people hang out inside, bring pets, feed them, and leave the space dirty and unsanitary, with no supervision * They locked the backyard, which used to be one of the few good things about this place -- no access anymore After more than a decade of using this laundromat, I've watched it completely fall apart. This ownership clearly does not care.

As long time user of this laundermat this last year has been horrific. It was the one reliable spot…read more- machines used to work and place was clean. It seems like they don't care about the customer experience and there's never anyone here. This is beyond unacceptable especially as a community resource. The chairs are strewn everywhere ( that's if you can even find one), trash full to the brim at all times floors Filthy. I really hope to see improvement because for the price these loads cost it's beyond unacceptable.

This place is a frickin' joke! Our hotel didn't have a laundry facility on site and I needed to do…read morelaundry before heading back home from our trip. All machines are coin operated; however, the least expensive washing machine was 4.25! Luckily, the change machine worked, but to purchase laundry detergent and softener did not! Also overpriced at 2.50 for a small box of Tide and Downy. I had to run down the hill to a local convenience store to get a travel sized liquid Tide (at least that was only 2 bucks). Laundromat is also very dirty and not well kept at all. They dryers appear to be brand new and the washing machines appear to be in newer condition. At least the dryers are .25 to operate. To sum it up, do not patronize this business unless you're in dire need as I was (visiting, on foot).

Very happy with this place. Helpful staff. Large number of equipment- washers and dryers. Love that…read morethere is a cafe attached.

Closed early and locked my clothes inside. Now I have to wait till tomorrow to get my clothes back…read more Telephone number on yelp is disconnected!

I do not recommend this laundromat at all, my clothes smelled like mildew after the wash, the…read moredryers took more than an hour to dry, not sure if it's even working. I saw the owner doing something with the washers where I feel like he was tweaking it where the timer goes down faster. Not going back! Rather walk a block to page and Steiner to do laundry there!

Same trajectory as all laundromats in sf - they used to be amazing, and have progressively gotten…read moreto mediocre at best. The was and bag service used to have 24hr turnaround, now it's 48hrs unless you pay $5 extra. Closing time is 10pm but if you come after 9pm, you cannot drop off. Whenever I come for pickup, even after paying $$, staff is not around half the time. There's a vaguely scribbled "back in 30 mins". Will they be back in 30 mins? Is it 30 mins from now or sometime back? Nobody tf knows. Sad to see this place become like any other laundromat in the city.

Probably best laundromat in the city. Super clean, machines work great and there is always staff…read moreavailable. The washing machines have a sanitizing setting and the drying machines will dry your clothes really fast. I will say the cost of washing is very high, but drying is pretty cheap, so it balances out. You can use quarters or pay by card. I've never tried it but they also have wash and fold, as well as dry cleaning

Not trying to give a bad review to hurt the business but moreso to grab their attention…read more I use to come here all the time before new owners took over. Not sure if they're in the process of renovating but even when I came here few months back, it still looked the same so I don't think they're in a renovating process or it would have been done by now. Quarters use to give 7 minutes and now they give 5 minutes. You'll get your basic laundry needs done here if you're just coming to wash and dry clothes. I personally haven't used their services but seems like they're great base on other reviews. There's some cute decors around the place now but the place is absolutely filthy which is ironic when it's a place you come to get your clothes cleaned. Machines are dusty, found pet hair or some kind of fur in some machines, floors are dirty, and it looks like someone was sleeping here and left their blanket here. A worker came in and didn't even bother getting rid of it. There's wooden boards around the place too and benches are dirty which sucks if you want to just stay, relax, and wait for your laundry. Some pros: they have a vending machine for snacks and laundry needs and they have a scan and pay on some of their machines.

Replied to my inquiry on Yelp very quickly. Even though they are a small operation, they get the…read morejob for dry cleaning done very well. They are responsive and have great communication throughout the process. It seemed like they were almost successful with unshrinking one of my linen jackets! $10 for piece for large/X-Large suit pieces.

CHECK YOUR CHARGES! & WATCH OUT IF YOU'RE A WOMEN BECAUSE THE STAFF WILL YELL IN YOUR FACE!…read more This place charges an automatic $15 for EVERY wash & only 40% of the time does it actually refund you the amount it says it cost. BEWARE OF THE MANAGER WHO HAS A RECEDING HAIRLINE AND GRAY HAIR TRYING TO REACH HIS SHOULDERS. HE IS DISRESPECTFUL AND WILL IMMEDIATELY YELL. Noting that this place SAYS it takes Apple Pay, but it actually doesn't work on ANY machine. They don't warn you at all. They wait until you lugged your laundry there, put it in the wash and put your detergent in for you to find out on your own that Apple Pay actually DOESNT WORK on ANY machine. I voiced my disappointment and suggested they put a sign up or something. I spoke to the balding manager in Spanish to keep my feedback between us. He then went ahead and switched to English on purpose (to belittle me because he assumed I didn't speak English) he raised his voice so loud so that the ENTIRE PLACE could hear him in English, he put his hand in the air and pointed at the door and said "IF YOU DONT LIKE IT GO SOMEWHERE ELSE!!!" As a grown woman I have NEVER been yelled that loudly in my life! ( I genuinely feel bad for the women in that mans life, it was waaay to easy for him to default to scream at a women like that). And the short man who was cleaning laughed at me when this happened. Rude men work here!!! All the people in there paused and stared. It was beyond belittling and not a business I will EVER support again. I am part of many Lower Haight communities and have taken the time to tell everyone about this devastating situation this man/business put me in. AND ON WOMENS MONTH! My neighbors and I have now bought a washer and dryer and share it between the building so now nobody goes here. But if you must, I recommend The Hayes Laundry or Fiesta Laundry, who has parking and charges you exactly the price to see displayed. After this I checked my charges and they have been charging me $15 per wash 40% of the time without any refund. They have been stealing money from their customers this entire time. Respect women and your customers!

Laundromat is CLEAN, all surfaces wiped down at least four times while we were doing multiple loads…read moreof laundry. All but the detergent dispenser with individual boxes of Tide and the like were quarters-only; the washers and dryers accept both coins and credit cards, convenient! It took a few times to swipe my card at the correct angle but I got it. Dryers were HOT so $0.25 for 5 minutes went far. All our clothes were dry in 25 minutes, maybe 30 for heavy towels and jeans. Free parking out back, easy to load up and drive off. Pressed for time? They offer wash & fold. I'll be back soon to do heavy items like my duvet and comforter where these machines do a better and faster job than the three sad machines in my building. My clothes seem a lot cleaner and the chore, completed much faster.

I discovered this place on DoorDash after noticing the high ratings, so I decided to give it a try…read more I ordered two sandwiches: The Sub and the Spicy Mama, both on Dutch crunch bread. For the Spicy Mama, I added bacon for a little extra crunch. It definitely had some heat thanks to the generous amount of jalapeños, but it was a really nice, balanced spice that wasn't overwhelming. The bacon was a great addition and added another layer of flavor and texture. Between the two, The Sub ended up being my favorite. The ham gave it a nice subtle sweetness, and I added jalapeños to that one as well because I love a little spice. Now let's talk about the Dutch crunch bread...WOW! It was seriously good. Perfectly crunchy on the outside while still soft in the middle. Easily one of the best Dutch crunch breads I've had in a while. Overall, I like that this place keeps things simple. It's a no-frills sandwich shop with solid flavors and great prices. I'd definitely order from here again and would love to try more of their sandwiches.

Amazing sandwich!! And fantastic service definitely check out this spot if you are nearby!read more

Very nice place, and nice people. The wash and fold is a great…read more service for me. The folding is amazing. Everything is so neat and easy to put back. This was my third wash & fold.

Lily Laundromat is spacious for the city, and the area inside is very clean. A major plus is the…read morefree street parking available nearby, which makes getting here so much easier. There's a great variety of washers and dryers to choose from, and they even have vending machines stocked with detergents and dryer sheets in case you forget yours--a huge bonus in my book. The location feels safe and welcoming, and there are plenty of cafes nearby if you want to wait elsewhere while your laundry runs. The people here doing their laundry were friendly and created a relaxed vibe, which is a big contrast to the sketchier laundromats I've experienced in the city. What sets this place apart is the convenience of being able to pay with either coins or a card. It's such a thoughtful touch that makes Lily Laundromat stand out. Establishment is well maintained and it reflects its ownership and I will definitely keep this place in mind when I need to do huge loads of laundry!