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    Right Buy Auto

    4.6 (11 reviews)
    Closed 10:00 am - 8:00 pm

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    Randy L.

    Absolutely wonderful service provided by Chris and Phil throughout. Both are truly knowledgeable in their field and are very customer oriented. Right Buy Auto is a very friendly company to deal with and the prices are incredibly fair. No wonder they have been Top Rated on Car Gurus the previous two years. Would highly recommend Right Buy Auto to anyone looking for a reliable vehicle. I am enjoying every minute of my new car. Thanks once again!

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    4 months ago

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    Ask the Community - Right Buy Auto

    Review Highlights - Right Buy Auto

    Chris and Matt went above and beyond to help both my sister and I purchase our Tesla Model Y's.

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    Coon Rapids Chrysler Dodge Jeep Ram

    Coon Rapids Chrysler Dodge Jeep Ram

    (88 reviews)

    I've had an absolutely wonderful experience here. I called to ask some questions about some…read morevehicles I was interested in that they had on the lot. Ty was quick to answer any questions and very knowledgeable on my follow up questions. We arrived late at night (6:30 pm) and still Ty had EVERYTHING ready for us to test drive and sign! The sales team and Tim were equally as efficient and kind. No one pressured me into anything and explained everything we needed to know. This has been the best experience I've had at any dealership or purchasing a vehicle and I owe it to such a wonderful team. We were comfortable every step of the process. Thank you so much for getting me in my dream vehicle! Update: They followed up to ensure I still love the vehicle, sure do! they also sent us cookies which were very yummy and appreciated

    Jeep service…read more Started with drop off on Friday, August 1st 8:00. A rental was reserved & assigned to me because advisor stated Monday would be the earliest completion. Text message received Friday afternoon at 2:13 pm stating that our jeep was dispatched to a technician. More on this later but I considered a positive & that we would at least have a diagnosis. No further updates though I did reach out at 4:51 pm hoping for new information, no response. Monday August 4th came & no over the phone updates and only text messages after I reached out. 1:16 pm Message was "Andrew, wanted to check in and let you know that we're still looking into what exactly is going on with the vehicle. I am hoping for an answer by later today but worst scenario it could be tomorrow! --Jared Harvey Coon Rapids CJDR" Tuesday August 5th 8:04 am - finally received the diagnosis and the technician was working our Jeep. All via text message & asking for my approval via an electronic form. The technician's diagnosis video was helpful but I would have preferred speaking to someone to understand the repair cost breakdown etc. Later with No updates I reached out for any new information. The advisor stated that they needed to obtain parts( rear shocks ) from another dealer but were striving to have done on Tuesday 3 days into a fairly basic diagnosis & repair. All through experience I was the one reaching out for updates. Tuesday afternoon asked for an update stating I could not afford another day of rental fee. Advisor stated he would not charge for the additional time. Wednesday morning was the target for completion. Wednesday noon reached out for the 4th day update - no text or call back and so I called at noon and left a message. 1:13 pm - Received a message that the dealership was having internet issues but he would keep me posted. Again another day with all communication by text, no follow up personal phone communication apologizing for the inconvenience & unusually long repair time. At 2:33 I texted that I was coming to the dealership to wait until the Jeep was done as we had a concert to attend. I had other errands to attend too so I was not going yet. Important things like picking up prescriptions & picking up my wife for a concert. 4:01 pm received an automated message stating - "Final bill came to $1503.77 out the door. --Jared Harvey Coon Rapids CJDR" Additional information- This cost does include $100 for a Jeep Renegade rental. So a pretty expensive diagnostic cost of $260 plus and the parts & labor to replace 2 shocks. 4:15 received a text that Jeep was done- "Hi Andrew your vehicle services are complete. You may use the attached links to review and pay your invoice online (link to view) Thank You again for choosing Coon Rapids Chrysler Jeep Ram Dodge as your service provider - Jared Coon Rapids CJDR" Upon picking up I asked about what does dispatched to a technician mean..? Advisor on duty stated it meant that a technician was assigned to my jeep and was to perform the diagnostics. Overall a stressful situation that has me believing I need to switch vehicle brands where I can receive personal & effective & efficient service. Sad to say, I have started to search for a new vehicle and not a Jeep as other Jeep dealerships rated no better than this one. If I could give a negative point I would.

    North Country Ford

    North Country Ford

    (68 reviews)

    My review is for service only. I needed to get a spare key/FOB for my Ford Expedition after the…read moreonly one I had went through the wash setting off the alarm leaving me with disconnecting the battery until the FOB dried out and worked again. I live in CA but am from Coon Rapids and have had work done on previous Ford vehicles on return visits to MN. I am always treated very well and I'm always happy with the results. Perhaps my review is swayed as the cost for repairs here is approximately only 1/3 the cost in my area of CA. I also don't give my local Ford in CA many stars for customer service or respect, so I do feel 5 stars here is legit for all of the above! There were issues with programming the new FOB so it did take longer than anticipated but I still didn't mind. The waiting area is comfy and to coffee is free and I enjoyed a couple "Mochachinos". I did have to drop a star and feel bad doing so because the people here were great and the price was right. I had the key made yesterday but today I got up with the kids at our campsite and finally had everything packed and ready to head out to a nearby hotel to pick up my 83 year old mother before checkout time in 10 min. The Expedition wouldn't start... a dead battery. When they disconnected it they didn't tighten back up the connectors to the battery. So, while the key/FOB works perfectly fine and I'm very happy with that. I know they had issues with the programming and wanted to get my vehicle quickly as I'd been waiting, but by doing so missed tightening the battery back up (which is needed to program the key with the alarm system).. and it caused a lot of stress today. Will I return? Absolutely... great people and I do believe they do good work. However, lost a star for the stress and aggravation today. Thankfully the hotel my mother was at felt bad and she wasn't charged for a late check out.

    I would never bring a vehicle back here again service tech Nick is the worst very rude and…read moreunknowledgeable

    Perfect 10 Auto

    Perfect 10 Auto

    (14 reviews)

    We came in on a mission, knowing what we were there for and ready to buy, as long as everything was…read moreat it seemed. The number of photos and angles of each shot left little room for surprises. We'd wasted plenty of time heading out to look at other trucks where pictures were intentionally deceptive, so, that was refreshing. We did our test drive with a copy of our license. On return, we had a couple of questions about exhaust mods done by the previous owner. There was no attempt to spin answers. We had an open discussion and shared information. We felt we were treated fairly, with no shady business practices. They were neither pushy nor evasive. Ultimately, we left with the truck. Bonus for feeding us monster cookies while the paperwork was being wrapped up.

    Bought a car from these guys at the end of August and they have yet to produce a title. I wish I…read morehad done more research on them. I'm not here necessarily to bad-mouth. I'm here to honestly warn you about these guys. I was in contact with Ashlee, I'm not sure which family member she is but she doesn't know anything and refused to tell me why I don't have a title. I contacted the DMV, and they revealed that there was a problem with the title between them and Perfect 10. I tried again to discover what the issue is. Silent. The son, I don't even know his name, is never around and doesn't return calls. The problem is he's the only one that knows anything and he's nowhere to be found. At the end of the day, do not buy cars from ppl with questionable business practices. I got screwed but you don't have to. They don't have anything here that you won't find at another, more reputable dealership. I'm going to the DMV today to talk to the Dealer's division since 2 months wasn't enough time for Perfect 10 to obtain correct and legal documentation. I will update this review when I find out exactly what's going on and exactly how sketchy Perfect 10 auto is.

    Walser Hyundai Coon Rapids

    Walser Hyundai Coon Rapids

    (6 reviews)

    Came in for a recall repair. The service took over 3 hours due to my request for wire diagnostic…read more The representative was great and explained things well. Disappointed they charged me 160 for a diagnostic which I requested specifically to locate a faulty wire. Came out not knowing which wire exactly so I feel it was a waste of time and money. Quoted me 6k for harness replacement however the wires int eh fuse box was the issue not the harness. They didn't tell me anything I didn't already know so I'll search out other alternatives. Overall 3/5

    We will never be doing any business with this dealership ever again…read more First of all, this place took my girlfriend for $1,000 claiming that her timing belt had never been replaced and needed to be done when we have the paperwork that it had already been done. They didn't bother to ask her if it had already been done and she didn't know any better, they had her in tears and she agreed to have it done. They used scare tactics on her and made her believe it needed to be done or else it would do damage to her engine when it broke. It was done 2 years ago and had less than 20k miles on the belt and was in no danger of breaking any time soon. Of course they didn't even bother to show the belt they replaced because they know damn well that it was perfectly fine. Her car was brought in for her eps light and clunking in the steering wheel when you would turn the wheel. They claim they went through it and found that the eps motor was faulty internally and needed a $3,145 repair. This other dealership we took it to instead didn't even have the car in their shop and mentioned over the phone that it's likely a coupler causing the issue and a $450 repair. Sure enough, that's exactly what it was and it's no wonder Jeremy was continuing to try and pressure my girlfriend to get her car in to get the $3100 repair done. I highly recommend that you take your car and get a second opinion before getting any work done through this place before they try to take you for a bunch of money for completely unnecessary work as well.

    Right Buy Auto - car_dealers - Updated May 2026

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