Stay as far away from this company as possible. They are the biggest fraudsters I have ever come…read moreacross. Bought a car from them that was in "perfect" condition according to them and drove it home with issue after issue by the next day. They claimed accident free (since it wasn't listed on carfax) but in reality it was in an accident and they won't do a thing to fix it. Ahmed is a shady business man that only wants your money no matter the lies he has to tell. (Check BBB on how one ex-employee says they "fix cars" that they have sold.) This car needs at least $3,500 in repairs and when letting him know one final time to handle it or we will be taking the next step to get this taken care of, he proceeds to tell us...we didn't buy the car from his company we bought it from Motors 88 Inc. So on top of the shady sale, he misrepresented who we bought the car from. We will be taking every action possible to shut him down. Starting with the attorney general, the BBB, every review site possible, and making contact with an associate who is a news reporter. Ahmed you seriously tried screwing with the wrong people. How about you run an honest business instead of a business that takes advantage of people! Biggest CROOK ever!!

Bought a 2005 Chevrolet Classic from them. Almost got into an accident on Saturday night. Took it…read moreto Tires Plus ( I have used them for years ) and found out the whole front end needs replacing. New rack and pinion, tie rod ends, struts and cv boots. Also a new battery. Paid $1900.00 for car and NOW $1700.00 in repairs. When bought they said total check out and 2 owner car was in excellent shape. NOT!!! now a $3600.00 dollar car. PLEASE STAY AWAY. Dealer said he wished there was something they could do for me but returning any money back was not possible. P.S bought the car exactly one week ago.

I was interested in a particular vehicle, and found another vehicle i loved also, Scott and Justin…read moremade me feel like a family member, took care of my trade in, sold me the newer car I liked, then got me the best interest rate on the vehicle! I had another trade in Scott also liked, went back and bought my original vehicle I liked 2 days later! They made sure I was satisfied before I left, love those guys!!! No pressure, looked around for 2 hours per my request, test drove several vehicles, could not be happier! Gary Wilzbacher

Such a rude and disrespectful experience. 0/10! Walked in…read morewanting pricing on a Honda with 180k miles. It was 13k I said I'll pass I would only spend 9k (I bought one 5 years newer with 30k less miles for 6k later that day). Instead of saying I understand, he says (you're going to have to save more money if you want a car from us)..... EXUSE ME? I'll take my 25k elsewhere. I said I only have 9k for your beat up overpriced car!!! Lost a customer over a rude backhanded comment. I'm a grown man trying my best to save for a nice car for my self and my son and im treated like a dumb child.

I visited DBT cars again today to receive my updated license plate. Dawit installed it for me and…read morealso purchased me brand new floor mats (as the car did not come with them). One of the front running lights was not working and he also bought a new bulb. He offered to fix it for me but I did not have time today for it, but that was not a problem and he said if I was not able to fix the light myself, I could send him a receipt and he could cover it. The new car process has been extremely straight forward and easy thanks for DBT, I would highly recommend them.

BEST FREE POPCORN IN ALL OF COON RAPIDS!!! And I'm not saying that because I work here. Although I…read morehave to say, the guy who answers the phone in the parts department leaves a little to be desired. FIVE STARS!!!!!!

My experience purchasing a brand-new car from this Hyundai dealership started off well, as they…read morehave an exceptional inventory. Unfortunately, the experience that followed was extremely disappointing. Less than a week after purchasing the car, I began having issues starting my 2027 Palisade and the vehicle repeatedly displayed a hybrid system failure warning. The car ended up being at the dealership for 38 days before the issue was resolved. Throughout that time, no one expressed an apology or took meaningful accountability for selling me a brand-new vehicle that experienced such significant problems almost immediately after purchase. Customer service was so lacking that I had to contact Hyundai Customer Support myself just to get some traction on getting the issue addressed. Ultimately, the dealership completed the repairs just two days before the car would have reached the threshold for being considered a lemon. Unfortunately, the lack of attention to detail continued when I picked up the car. After nearly six weeks at the dealership, the car was returned to me dirty and unwashed. I also discovered in the paperwork that the car had sustained a flat tire while in their possession. The tire had been repaired with a plug rather than replaced and no one disclosed this to me at pickup. Additionally, I brought the car in with a full tank of gas and received it back without filling it back up. I understand that test-driving a vehicle after repairs is necessary to confirm the issue has been resolved, but 88 miles seemed excessive for a brand new car and I would have appreciated an explanation. What was most disappointing throughout this entire experience was the lack of communication, customer care, and accountability. Buying a brand-new car should be an exciting experience, not one that leaves a customer chasing support, waiting 38 days for repairs, and discovering undisclosed issues at pickup. While this dealership may have an excellent selection of vehicles, inventory alone does not make for a good customer experience. Based on my experience, I would not purchase another vehicle from this dealership or recommend it to others. I hope management takes this feedback seriously and makes meaningful improvements to how customers are treated, especially when something goes wrong.

I've had an absolutely wonderful experience here. I called to ask some questions about some…read morevehicles I was interested in that they had on the lot. Ty was quick to answer any questions and very knowledgeable on my follow up questions. We arrived late at night (6:30 pm) and still Ty had EVERYTHING ready for us to test drive and sign! The sales team and Tim were equally as efficient and kind. No one pressured me into anything and explained everything we needed to know. This has been the best experience I've had at any dealership or purchasing a vehicle and I owe it to such a wonderful team. We were comfortable every step of the process. Thank you so much for getting me in my dream vehicle! Update: They followed up to ensure I still love the vehicle, sure do! they also sent us cookies which were very yummy and appreciated

Jeep service…read more Started with drop off on Friday, August 1st 8:00. A rental was reserved & assigned to me because advisor stated Monday would be the earliest completion. Text message received Friday afternoon at 2:13 pm stating that our jeep was dispatched to a technician. More on this later but I considered a positive & that we would at least have a diagnosis. No further updates though I did reach out at 4:51 pm hoping for new information, no response. Monday August 4th came & no over the phone updates and only text messages after I reached out. 1:16 pm Message was "Andrew, wanted to check in and let you know that we're still looking into what exactly is going on with the vehicle. I am hoping for an answer by later today but worst scenario it could be tomorrow! --Jared Harvey Coon Rapids CJDR" Tuesday August 5th 8:04 am - finally received the diagnosis and the technician was working our Jeep. All via text message & asking for my approval via an electronic form. The technician's diagnosis video was helpful but I would have preferred speaking to someone to understand the repair cost breakdown etc. Later with No updates I reached out for any new information. The advisor stated that they needed to obtain parts( rear shocks ) from another dealer but were striving to have done on Tuesday 3 days into a fairly basic diagnosis & repair. All through experience I was the one reaching out for updates. Tuesday afternoon asked for an update stating I could not afford another day of rental fee. Advisor stated he would not charge for the additional time. Wednesday morning was the target for completion. Wednesday noon reached out for the 4th day update - no text or call back and so I called at noon and left a message. 1:13 pm - Received a message that the dealership was having internet issues but he would keep me posted. Again another day with all communication by text, no follow up personal phone communication apologizing for the inconvenience & unusually long repair time. At 2:33 I texted that I was coming to the dealership to wait until the Jeep was done as we had a concert to attend. I had other errands to attend too so I was not going yet. Important things like picking up prescriptions & picking up my wife for a concert. 4:01 pm received an automated message stating - "Final bill came to $1503.77 out the door. --Jared Harvey Coon Rapids CJDR" Additional information- This cost does include $100 for a Jeep Renegade rental. So a pretty expensive diagnostic cost of $260 plus and the parts & labor to replace 2 shocks. 4:15 received a text that Jeep was done- "Hi Andrew your vehicle services are complete. You may use the attached links to review and pay your invoice online (link to view) Thank You again for choosing Coon Rapids Chrysler Jeep Ram Dodge as your service provider - Jared Coon Rapids CJDR" Upon picking up I asked about what does dispatched to a technician mean..? Advisor on duty stated it meant that a technician was assigned to my jeep and was to perform the diagnostics. Overall a stressful situation that has me believing I need to switch vehicle brands where I can receive personal & effective & efficient service. Sad to say, I have started to search for a new vehicle and not a Jeep as other Jeep dealerships rated no better than this one. If I could give a negative point I would.

They are very patient and polite, open 7 days a week during the warm months, reasonably priced, and…read moreeffective in their repairs. They are honest and give reliable quotes upfront. I highly recommend them.

Staff went out of their way to help with a minor issue. Sent me on my way with helpful hints and…read moreadvise. Quality products and straightforward answers.