Such a rude and disrespectful experience. 0/10! Walked in…read morewanting pricing on a Honda with 180k miles. It was 13k I said I'll pass I would only spend 9k (I bought one 5 years newer with 30k less miles for 6k later that day). Instead of saying I understand, he says (you're going to have to save more money if you want a car from us)..... EXUSE ME? I'll take my 25k elsewhere. I said I only have 9k for your beat up overpriced car!!! Lost a customer over a rude backhanded comment. I'm a grown man trying my best to save for a nice car for my self and my son and im treated like a dumb child.

I was interested in a particular vehicle, and found another vehicle i loved also, Scott and Justin…read moremade me feel like a family member, took care of my trade in, sold me the newer car I liked, then got me the best interest rate on the vehicle! I had another trade in Scott also liked, went back and bought my original vehicle I liked 2 days later! They made sure I was satisfied before I left, love those guys!!! No pressure, looked around for 2 hours per my request, test drove several vehicles, could not be happier! Gary Wilzbacher

So I purchased a vehicle from Skyline and it has not been a great experience. The promise of them…read moredoing the repairs for the cost of the parts for 5 years was what moved me to purchase a used vehicle in the first place. But they can never keep a mechanic on staff and now my vehicle has been at their facility for 3 months and the owner is refusing to complete the repair. I feel cheated and will never recommend them again.

Mortified. Skyline sold a truck with NO back brakes. The brake line was welded closed on either…read moreend. Although we expect some issue with a used vehicle, selling a truck without brakes is a safety hazard. We only learned of this when we brought the truck into our mechanic to have brake work done. When speaking with Dan - I gave him a week to figure out the issue and what he can do help resolve. He admitted they inspect the truck but "miss things" and they don't always see things that are "not obvious". The next excuse was they bought the truck from another dealer. I honestly do not care where/how or from whom they acquired the vehicle - they SOLD a truck without brakes. We have our kid in this truck and my husband uses it for work. If we had a zero star rating option, I would choose that. They have ZERO integrity.

I visited DBT cars again today to receive my updated license plate. Dawit installed it for me and…read morealso purchased me brand new floor mats (as the car did not come with them). One of the front running lights was not working and he also bought a new bulb. He offered to fix it for me but I did not have time today for it, but that was not a problem and he said if I was not able to fix the light myself, I could send him a receipt and he could cover it. The new car process has been extremely straight forward and easy thanks for DBT, I would highly recommend them.

Purchased 1 car from this store stopped running same day they exchanged it for another that…read morerequired 4000dollers of repairs with in 1 month of purchase nothing coverd by their warranty then the fuel injectors blew they offer of half of 700 more dollars I've got over 11000 invested in a car that carfax says is worth 1500 and I'm still on the hook for another 9 thousand stay away from this company .customer service is a joke

This company does not even deserve one star!!!!!!! My…read moreboyfriend financed a car, which they told us was AWD.. come to find out a year later that the car is missing it's rear drive shaft... Making it a bit AWD car... They said it was still still within our warranty to fix it and said they would. After 2 weeks of waiting, the shop never received any info from carhop... Then, instead of fixing it (like they originally said they would do), they said they would defer 6 loan payments.. almost $700 less than the repair... Now... The car is totaled out after being rear ended and they refuse to comply with their original statement... They are just shady and shitty.. I HIGHLY RECOMMEND EVERYONE STAY AWAY FROM THEM!!!!!!!!!!!!!! NOT WORTH THE HEADACHE!!!!!!! SCREW YOU CARHOP

These guys are great! I purchased my vehicle from them earlier this year and as far as buying a new…read morecar goes it was a great experience! They were super nice, not pushy at all and made sure to answer all my questions and helped me with my auto loan. I will definitely go back to buy another vehicle from here in the future.

I went to this location, looking for trucks. The cars were not very well maintained at all two of…read morethem that I tried had very strong smoke odors, and one of them didn't even start. Not a place I would recommend going for used cars.

I bought Honda Odyssey from Champion 65 motors recently. This is one of the biggest mistake I have…read moremade. John and Dough lied to me twice. First they said brake rotors are fine and only pad needs to be changed. Second when I asked about timing belt, they said that this car doesn't have timing belt and hence I don't need to worry about it. I showed them few other issues like TPMS light and they said that they will fix it. But denied later on. When I took this car for servicing to Honda next day, they said that brake pad,rotor needs to be changed. Also timing belt needs to be changed. There were lot of other issues started happening in 2-3 days like passenger rear door started making sound, all oil(power steering,brake fluid etc) were dirty. Lot of other issues. I tried to talk to Champion 65 couple of times. But they didn't help. They asked me to take it to Honda. This is worst place to buy car. I will not advice anyone going there. I have spent $1000 on brake pad and rotors so far and have to spend another $1000+ on timing belt and getting door fixed.

I've had an absolutely wonderful experience here. I called to ask some questions about some…read morevehicles I was interested in that they had on the lot. Ty was quick to answer any questions and very knowledgeable on my follow up questions. We arrived late at night (6:30 pm) and still Ty had EVERYTHING ready for us to test drive and sign! The sales team and Tim were equally as efficient and kind. No one pressured me into anything and explained everything we needed to know. This has been the best experience I've had at any dealership or purchasing a vehicle and I owe it to such a wonderful team. We were comfortable every step of the process. Thank you so much for getting me in my dream vehicle! Update: They followed up to ensure I still love the vehicle, sure do! they also sent us cookies which were very yummy and appreciated

Jeep service…read more Started with drop off on Friday, August 1st 8:00. A rental was reserved & assigned to me because advisor stated Monday would be the earliest completion. Text message received Friday afternoon at 2:13 pm stating that our jeep was dispatched to a technician. More on this later but I considered a positive & that we would at least have a diagnosis. No further updates though I did reach out at 4:51 pm hoping for new information, no response. Monday August 4th came & no over the phone updates and only text messages after I reached out. 1:16 pm Message was "Andrew, wanted to check in and let you know that we're still looking into what exactly is going on with the vehicle. I am hoping for an answer by later today but worst scenario it could be tomorrow! --Jared Harvey Coon Rapids CJDR" Tuesday August 5th 8:04 am - finally received the diagnosis and the technician was working our Jeep. All via text message & asking for my approval via an electronic form. The technician's diagnosis video was helpful but I would have preferred speaking to someone to understand the repair cost breakdown etc. Later with No updates I reached out for any new information. The advisor stated that they needed to obtain parts( rear shocks ) from another dealer but were striving to have done on Tuesday 3 days into a fairly basic diagnosis & repair. All through experience I was the one reaching out for updates. Tuesday afternoon asked for an update stating I could not afford another day of rental fee. Advisor stated he would not charge for the additional time. Wednesday morning was the target for completion. Wednesday noon reached out for the 4th day update - no text or call back and so I called at noon and left a message. 1:13 pm - Received a message that the dealership was having internet issues but he would keep me posted. Again another day with all communication by text, no follow up personal phone communication apologizing for the inconvenience & unusually long repair time. At 2:33 I texted that I was coming to the dealership to wait until the Jeep was done as we had a concert to attend. I had other errands to attend too so I was not going yet. Important things like picking up prescriptions & picking up my wife for a concert. 4:01 pm received an automated message stating - "Final bill came to $1503.77 out the door. --Jared Harvey Coon Rapids CJDR" Additional information- This cost does include $100 for a Jeep Renegade rental. So a pretty expensive diagnostic cost of $260 plus and the parts & labor to replace 2 shocks. 4:15 received a text that Jeep was done- "Hi Andrew your vehicle services are complete. You may use the attached links to review and pay your invoice online (link to view) Thank You again for choosing Coon Rapids Chrysler Jeep Ram Dodge as your service provider - Jared Coon Rapids CJDR" Upon picking up I asked about what does dispatched to a technician mean..? Advisor on duty stated it meant that a technician was assigned to my jeep and was to perform the diagnostics. Overall a stressful situation that has me believing I need to switch vehicle brands where I can receive personal & effective & efficient service. Sad to say, I have started to search for a new vehicle and not a Jeep as other Jeep dealerships rated no better than this one. If I could give a negative point I would.