Cleaned my car for me! Appreciate it! Also very considerate people. I recommend this place to my…read morefamily.

I've trusted Brausen Family Auto with my cars for 5 years now, and they have not let me down. From…read morewhat I've seen of other mechanics, Brausen is more on the expensive side, but they do it right. I appreciate their honesty and the fact that they don't call me "sweetheart" when I walk in the door. I appreciate their recommendations like "If you're just driving around town, this will be fine, but if you're traveling out of state, you need this fixed," and "We could fix this now but it won't negatively affect your brakes and it would cost you a lot of money. Otherwise, we could fix it when you get your brakes replaced and you'll save on labor." (Paraphrased, but these are real things they've said that have been helpful.) It's clear to me that they care about their customers and value customer loyalty over a quick extra buck. Also love the free car wash tickets you get with an oil change.

This is an excellent place for car repairs. They cost about 30% less than any other quotes I have…read morereceived on labor. They are very honest and friendly. Nothing fancy when you come in, but it is also not why I bring my car in. Fancy costs more. Couldn't recommend a better mechanic.

I've been using Jack's Auto Repair for a few years now--and I have to say that even though these…read moreguys are very laid back, they do good work. They're usually good at getting things done pretty quickly for very reasonable prices. I won't go back to my dealer to get things done. These guys handle just about everything (except massive tire damage).

Highly recommend!! I have nothing but good things to say about my experience with Bona pros. I…read moreworked to Tony in New Brighton. He was prompt to answer my questions and kept me informed throught the process. I felt like my vehicle was just as important as everyone else and you dont find that kind of service now a days. ​

I was in a bind and they saw me right away, got the minor, though super important, issue fixed…read morepromptly! I didn't get the service dude's name but he was very kind and I appreciated it so much! I'll be going back

I've never had a bad experience here. Todd, the owner, is very knowledgable and extremely honest. I…read morefeel like I'm taking my vehicle to a family member I can trust because he's so upfront and honest. He's been able to fix things others couldn't, and when he can't fix the problem he will tell you - unlike most places that would rather charge you and see what happens. He's reasonably priced and there have been several times where he hasn't even charged me for certain things. Definitely recommend Northland!

I have always had honest and knowledgeable service from Northland Auto. Todd, the owner, knows…read moremore about cars than any other mechanic. Today while I was in his office another mechanic stopped by to get advice from him. I had brought my car in for an acceleration concern. Todd took the time to test drive my car and educate me about it without charging me for it. The service is top notch, whether it is a phone call to ask a question, which I have done often, or bringing my car in to be serviced. I am treated with honesty and respect, which women don't often receive at auto repair shops. This is definitely the place to go if your car needs anything!

I had the BEST experience ever. Came down from ALASKA to start a trucking company , and purchased 2…read moretrucks from here, never had a problem with them. Also they were very professional, especially Mike Perry that will guide you thru all the process and thru all your needs. On top of that I bought new tires for both of my semi trucks, I was surprisingly pleased on the price, I will be purchasing my tires from here from now on. Planning to expand my fleet and will definitely be back again to purchase more trucks.

I came here early in the morning and clearly explained that my truck was shaking, the steering…read morewheel was vibrating, and I wanted the wheels balanced, the front end checked, and a price for two new tires if they needed replacement. They inspected the truck and later quoted me approximately $425 for balancing and around $125 for an alignment. What really disappointed me was being charged about $223 for the inspection on top of that. I have no problem paying for an inspection if I only come in for a diagnosis and then decide to leave without having any work done. In that situation, charge me for your time. But I came here specifically to have the work done. I already told them that the truck was vibrating and needed balancing. After inspecting it, they basically confirmed what I had already told them and then wanted to charge me an inspection fee in addition to the actual work. If a customer agrees to have the repair done at your shop, I believe the inspection fee should be waived or credited toward the repair. Charging the inspection fee on top of the work in this situation does not seem fair to me. For comparison, a shop in Chicago quoted me about $1,145 for two new tires plus the related balancing/alignment work. I couldn't have it done there only because it was late, they were closing, and I had a load that I needed to deliver. The tire prices here were considerably higher as well. I am a truck driver. My truck is how I make my living, and every hour of downtime costs me money. I have no problem paying a fair price for professional work, but I strongly disagree with this pricing practice. Based on my experience, I would not recommend this shop. One star.

I bought a Groupon and when I called to redeem I was immediately told there was a $30-40 up charge…read morebased on my vehicle (midsize suv). Then when I arrived I was told there'd be another up charge for pet hair. In total I paid almost 200 so the Groupon is misleading IMO and all they did was vacuum the car and put tire shine on the wheels. As for quality of the service? There's still dirt all over my doors, they don't dress or shine the dash/doors, they didn't even clean the interior of my tailgate, and the ketchup on seatbelt? Still there.

I got a deal on Groupon for interior, exterior detailing and headlight restoration and would…read moredefinitively come back. All those services cost $146 total, usually just one service comes out to that total. The start were so kind and easy to work with. Thank you!

Wish i could do no stars. There staff member philip is terrible just a rude salesman i don't…read morerecommend this business to anyone they do not care about customers at all

I had an amazing experience working with Prime Auto Group. I've sold a car through this business…read moreand purchased one. Great experience both time, I'd highly recommend!

Service and communication is excellent. I had a front fender repaired. The initial assessment was…read moreexplained to me including the process and price. During the repair I was informed at each step. When completed I received a thorough description of the work and result. Everyone was kind, friendly and highly helpful. They are my go-to. Thank you!

Excellent, friendly service. I had a scrape on my car and they buffed it out without issue. You…read morecan't even see where the scrape was. Thank you, Matt!