My dad ordered a bike from Menifee Bicycles for my son's 10th birthday, and the experience was…read moreoutstanding from start to finish. The staff was incredibly helpful, friendly, and knowledgeable, making sure everything was perfect for such a special occasion. The bike was exactly what we were looking for, and the customer service went above and beyond our expectations. It's clear they genuinely care about their customers and take pride in what they do. Seeing the excitement on my son's face when he got his new bike made the experience even more memorable. We are so grateful for all their help and highly recommend Menifee Bicycles to anyone looking for quality bikes and exceptional service!

Super disappointed in my experience here honestly When I…read morecalled yesterday to ask about having my daughter's bike, looked at the guy was super nice said yeah bring it in. We can look at it for free. We are a couple days out, but we can definitely take a look at it for you. I walked in and was greeted by somebody who seemed annoyed by the fact that we walked in because it was the end of the day and when I started explaining what was the issue, I was immediately met with how expensive labor will be how many hundreds of dollars this in that part is gonna be almost like I was trying to be talked out of having the bike serviced. Still I needed to have the bike looked at because it's how my daughter gets to and from school. The next employee was very nice. Took all my information down very helpful. We discussed the turnaround being five days. They would call me after looking at it. Let me know everything that needs to be done. Gave me a receipt of what will most likely need to be done outside of the biggest issue, but that I would get a phone call to discuss my options Come today very surprised to get a text message asking if the brake pads can be replaced. It was a cheap cost so I said yes it was immediately followed with the bike was ready for pick up no explanation on any other repairs done or what was needed. I walked in stood around for a few minutes then was asked if I've been helped I let them know. I received a message saying my bike was ready for pick up so he went to find it for me. He told me the price and I asked what was done he didn't know so he asked another employee who did the work and came over and mentioned a part that was replaced and said didn't you get the receipt yesterday? I said we discussed repairs that may need to be done, but I was supposed to get a phone call before anything was done. He said oh that wasn't in the notes. I said OK well, what about the fork being the main issue, can it still be ridden what repairs are needed? What needs to be done? I don't think he even really looked at it very much because he seemed flustered and wasn't aware that he was supposed to be quoting to repair that he did give me the information I needed in regards to whether not the bike can be ridden and I appreciate that. I continue to ask what the repair cost would be and what my options are and he didn't know he wanted to go take a look at the bike while I was standing there to try and look it up I said no thank you let me just pay. I need to get going as I was paying. He let me know a basic cost of what the part might be. Is that OK thank you. I will have somebody take care of that for me because at this point I felt like they truly did not want my business. He ended up being a little bit nicer towards the end, but I do just wanna say that 50% of the staff I interacted with made it clear. They did not want my business and I will definitely not be returning or recommending. This was all speech text so excuse punctuation mistakes I just wanted to make sure my point was made because for a small business I would expect better

This place is great. I took my wife's E-Bike in for a quick repair. rather than make me wait, he…read moretook care of the fix immediately! Didn't' charge me for his time or the small part. This place will now get all of our business. Might be some of the best and friendliest customer service I have ever received! Thanks Again! Greg

I'm pretty disappointed with the service I received. I brought my bike in because the pedal crank…read morekept falling off. One of the service workers recommended the mini tune-up, saying it would cover the fix. When I picked it up, I was told the bike needed a new crankshaft because mine was bent. Fine -- I paid for it, assuming that would resolve the issue. Unfortunately, shortly after, the exact same problem happened again. I wasn't able to return the bike until this month (the original repair was done in August). When I brought it back, I was charged an additional $20 for parts, again thinking it would finally be fixed. But the crankshaft came off again mid-ride while picking up my kids. I took it back immediately, and the service employee told me the crankshaft was broken. I explained that I had just purchased it from them. He seemed frustrated, went to the back, and said that if this repair didn't work, I would need a new bike. At this point, I've spent about $120 on a repair that never actually fixed the issue. It's really unfortunate because I like the shop and thought it was a cool place, but this experience was frustrating and disappointing.

This place is AWESOME!!! They are well stocked on bicycles and accessories. John and another…read moreemployee (sorry, didn't catch his name) were a huge help in getting the brake on my walker. I highly recommend

Some of the best customer service I've ever dealt with. Jon was super helpful but so was the whole…read moreteam over there. They really value their customers and took great care of me. Honestly will be back to purchase more bikes and gear from this store just due to the staff being very welcoming! High recommend checking out this location.

Shop is small but had a ton of variety (all e-bikes of course)…read more My daughter settled on the Emojo Streetrod in a blue color. Very cute bike and has been very reliable in the week we've had it. Charges fully in about 4-5 hrs and really does last a min of 50 miles. She's already ridden it all over town with her friends either riding on the back or with their own bikes. I did add some axle mounted rear pegs for passengers. The sales woman was informative and let both me and my daughter test ride the bike before we purchased. Also showed us the service area since they can do in house repairs, upgrades, tires, etc on site. They have some moderately priced bikes up to some more expensive models in stock and even had some smaller bikes for younger kids. Definitely recommend Rebel Bikes if you're looking in the Temecula/Murrieta area.

The worst company ever. Dropped my scooter here. Quoted 2 days. Has been 2 months. They never pick…read moreup the phone. When they do pick up they put me on hold for 10 min until I hang up. Then they leave the phone off the hook so its busy. In the store now, they are saying they had to order another part. Highly recommend not dealing with them at all.

12/02/24 My Grandson had fallen on his 4 month old TREK bike…read moreand the brake handle had completely cracked, making one of the brakes inoperable. I think it was the rear brake. My husband dropped off the bike for repair. A few days later we called and found out that they had ordered the wrong brake handle. A week went by, and Jeff and Joe left voice messages that the bike was ready for pickup. We have a VERY HAPPY 8 year old Grandson. Thank you, once again to JAX! You continue to earn the utmost respect and love from our family. 5 STARS

First time dealing with this business and hands down would highly recommend to all. We got a bike…read morethrough the California e-bike incentive program and they helped my husband fill out and file paperwork, for his new bike and accessories. When that bike didn't work out, they called and explained that the bike didn't qualify, but quickly helped him select another while adjusting the new paperwork. They were quick, friendly and so helpful. On the day of pick up, a nice lady helped us load it into our van. Thank you for all your help, we appreciate you!

Randy and his team got my old Specialized StumpJumper looking like it's brand new!!!…read more Then a couple weeks later my daughter ran over a nail on her e-bike and they replaced the tire due to the wear and tear. They only needed to have the bike for a day and now she can ride it to school for her last few days! Thanks again, Old Town Bicycle!!!

Came in here to have my seat post cut a bit shorter. Great people to work with. I'll be back here…read moreto get my bike serviced back to riding shape

Now that my wife and I are both retired, we wanted to stay healthy and enjoy the scenery at a…read moreleisurely pace (either in the local area or when we go camping). We decided to purchase electric bikes would be perfect. Problem was, there are many e-bikes available and lots of companies to choose from. We had always driven past Pedego many times so this time we stopped in. Tucker, Mallory, Zoe and their son took the time to answer our questions, we never felt rushed, friendly, compassionate and knowledgeable. We visited two more times with more questions and to test ride. We enjoyed the friendly atmosphere and awesome customer service, so we decided to purchase our bikes from them. We are now part of the family.

This is a great, family owned and operated store in Temecula off Winchester. Dont go buy an ebike…read moreoff Amazon or anywhere else until you actually go see them and learn about them. This place helps you do that, highly recommend

Friendly and knowledgeable staff, big selection at a good price. Fast and effective repairs.read more

Terrrible. My wife dropped off my sons e-bike with two flat tires. We paid them $60 to mount and…read morebalance both new tubes. Picked the bike up and by the time we got home both tires were flat. Brought the bike back on Sunday (We picked up on a Friday night) and they are not taking responsibility even when we brought the bike back the rep said it was there issue for not checking. Now they refused to cover anything and kept my money. Very dishonest!!

I came to Jordan, the owner, to have my kids bikes worked on. He treated the whole process with…read moreextreme consideration even with a small job like mine. Jordan made sure to call out the issues he found with these new bikes and even contacted the manufacture about coverage of warranty. Jordan treated my small job as if I were a big client and I appreciate that. He educated my children on the correct way to use the bike and made personal adjustments at our home. Jordan went above and beyond what he should have and it just goes to show how passionate he is about his company and the work he performs. I highly recommend Bella Bike Works for all your biking needs. Jordan was a pleasure to work with. His years of experience and attention to detail did not go unnoticed.

I go to yelp to check for reviews prior to looking for a service and Bella Bike Works stood out…read morewith great reviews. I reached out with 2 E Bikes that needed servicing and Jordan was able to provide excellent service and a quick turn around. He provided great information and helped resolve a big issue I had on one of the bikes. Thanks!

Great way to explore wine country- we rented for four hours and thought maybe we would do 2 or so…read morebut we ended up using the full four hours exploring back trails and a few winery stops - booking process was smooth, owner super cool and bikes were great. Perfect time!

This is the BEST way to experience Temecula's Wine Country. The transaction to rent the e-bikes was…read moreso smooth and easy. The owner was so sweet and omg she was SO helpful! She gave us tips on where to go and what places had the best views, wine, and food. She showed us how to use the bikes and they were easy to learn for us newbies. The views were incredible and this was such a fun way to explore this gorgeous place. I'll definitely do this again!