Honestly really disappointed placed an order before they get a rush, learned my lesson about timing with them before. However today was a total of almost an hour of waiting to pick up and Mobil order for a pizza and wings. Saw lots of others walk in and out with Mobile orders. And watching the staff just standing talking acting like there's was nothing to do so they had to run around finding side jobs to do. When they don't even ask us what we are waiting for when we move to be more in view. Finally came up to us asking again what the order was again told them and suddenly they pulled it out and it was one of the pizza sitting on top of the oven since we walked in! Like seriously the order was done and we had to wait till it was a convenience to look for a mobile order. Like okay. Sat there waiting for a warm pizza and wings just to get cold wings and a non fresh pizza. GROSS!! read more

Great pizza! Love it! Our go to place. Had a little mix up with our order but it was managed well. Nice people.

Did not get gread, person took my order, straight to making my pizza without one nor using gloves!

Pizza is good, very disappointed in service. I called, told the lady that my wife said there is a deal for any large for 20 bucks. They couldnt find the deal. I ordered it anyways. My wife showed me the deal, i showed them at the counter when i was picking up the pizza. She told me it is online only, it states nowhere that it is an online only deal. I paid an extra 14 bucks to inconvenience your establishment with a phone call. Guess my loyalty will go back to Deans read more

Great pizza super large pizzas ,we love there pizza I needed to feed 20 people great combination, Pepperoni and great service read more

Rico's Pizza - Rico's pizza - Pizza Near Me - Turlock, California

Food was great. The customer service was amazing. Just can't believe the workers still work for the owner. Can never reach him because he is always at the poker room or at the bar drunk with his buddies. Absolutely wild! If you are going to order I would just call in or deliver. read more

Working in this shopping center, it's hard to find things to eat for lunch. I usually eat ricos only out of convenience. My go to is a personal pizza and I have to get white sauce because the red sauce just isn't good. The pizza I select with my personal toppings, isn't bad and they actually have decent tasting ranch here. That is why I give it 2 stars. I've worked nearby for years and unfortunately, most of the people who work there lack customer service skills and seem like they don't want to be there. Not many friendly people. Service is also super slow, making it hard for use to get our orders in time for lunch. I've tried burgers, pizza, wings and fries, cheese bread, onion rings, tacos.... the salsa on the tacos appeared to be something from a jar with no flavor and tacos as a whole left me unsatisfied. When ordering pizza bread or onion rings, I was given a container of "marinara" sauce and it was just super thick, tasteless pizza sauce that won't even stick to your food. If you dip, it just leaves a crater in it where you tried dip it. Burgers are just ok. I've had multiple bad experiences over several years. Put an order in 15 mins before my lunch, only to go pick up and the ticket was still sitting in the printing machine, because they overlooked it and had no customers after me. Ordered a large pizza to take home, along with wings and onions rings. Waiting 25 mins to be handed just a pizza. Told them I had other items and they took pizza back out of my hands to figure out what went wrong. He came back and asked my name again and then disappeared for 15-20 more mins without a word. I'm guessing he had to go make the rest of my order and didn't even tell me and then had a completely different person give it to me, with no apology. They never take care of your for their mistakes. Last time they wanted to charge me 50 cents for ranch after I completed my order and was picking up. Website also lists items in chicken salad and when I asked what came in it, it was less items listed online. read more

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My experience at ricos pizza was a 10/10. I was given great food and the girl who had sharp black eyeliner was very friendly and polite with me. She asked me if I needed anything else and was overall being a great server. When I asked for a to go box, she brought me one and even placed my food in the box for me; which usually doesn't happen when I eat here. I dont remember her name but she definitely made my experience better and I will be coming back more! read more

I have been going here the last few months, I like to hang out with my family and friends. The food is delicious and the customer service is amazing. I love Natalie, Andrew, Mario, And Mickie, they have been amazing and have been very kind to us.I would highly recommend. read more

The pizza is fire but they reserve the whole dang place for birthday parties at the worst times! Also MOST NOT ALL of the people at the counter look and act like they hate their job lol. Hope that helps. The ambiance is basic family pizza place. That's it! read more

Tastes like the picture. Burnt. Added salt and pepper but still taste that burnt ness How can you mess up fries and serve someone burnt fries. They look burnt lets just serve him burnt Fries. read more

Rico's Pizza - Burnt fries. Tastes like the picture burnt. - Pizza Near Me - Turlock, California

DO NOT SUPPORT THIS UNPROFESSIONAL BUSINESS. Got the cops called on because we refused to move tables that apparently were "reserved" yet there was no sign or anything indicating that it was reserved! Sunday we go at 12:30 to watch the football game, we paid 80$ For our food (mind you they didn't tell us anything when we paid or when they brought us the food they saw us sitting down at those reserved tables!!) then went and sat down. An hour or so passes by as we are eating and enjoying the game when they tell us that we have to leave the table go give it up to the party that reserved it. Why do we have to move if we are paying customers too and there wasn't ANY sign indicating it was reserved. They ended up calling the cops on us for this so for obvious reasons we were not going argue with the police over a table. They also banned us from ever coming back because we didn't want to give up our table that had no sign or even a simple heads up that it was reserved. We just wanted to keep the table it was a mistake on there end for not telling us in the begging that it was reserved at a certain time!! This isn't the only place in Turlock that serves pizza wings there are much better and professional places to eat at. Please avoid this place and don't support a business like this!!!! Rude and unprofessional staff read more

Craving some oily food at night but the options were limited. Apparently this place stays open somewhat late and this decided to check it out. Their beer on tap is limited so I went for some angry orchard instead. Ordered the garlic fries and some classic wings. The garlic fries were good, just hope the bottom fries had more garlic. Seems like they added the garlic to the top only. I'd suggest they shake the whole batch so that they all get some of that garlic goodness. Also had the spicy and BBQ wings. They were actually pretty good. It has ample seating and this is definitely a family friendly place with arcade games. You have to order at the front with the cashier and then they'll give you a number. The cashier at the time was friendly but that's about all the service you get. They don't check up on you afterwards or anything like that. They do bring your food to the table and clean up when you're done. For me personally it's not a place I'd probably go back to because there's just too much going on. You can't really watch sports because kids are running around and they even have a jukebox for ppl to play music so if you're trying to watch a game and someone comes and plays music you won't be able to hear the game. Can't really hold a conversation without raising your voice and it's just not a place for me. But if you want to bring the kiddos and just let them run around while you munch on some food, sure why not. read more

Rico's Pizza - Garlic fries. - Pizza Near Me - Turlock, California

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SECRET SHOPPER AND THIS PLACE FAILED I never reveal myself but lines are crossed and people have the right to know. I could put zero stars I would. Rico's is known for a great family night out. My advise is if their pack do not eat here. As Secret Auditor I love to go in looking a little comfy, to my surprise I would never thought the staff would be so careless to its customers. Not only was my food late but myself and daughter felt discriminated , it's a shame , I never thought this staff would be so disorganized disrespectful. Children should never be moved to the bar. Nor should a small party be disrespected over a bigger party. CHILDREN AHOULD NEVER BE ASKED RO SIT AT BAR. These people asked a mother and child to move to the bar to finish the meal we already started and paid for for a bigger party to decorate. This is a joke even for the party to ask management too have us moved. In this moment as a mother ,no family restraunt should ever ask minors to sit at an open bar. When I address this to management, they didn't even apologize. When asked to speak to the owner. The response was he's at Poker Tables next door. Calling a few hours later to address the owner. Ounce again the response was he's in the Poker room . Rico's was a sweet memory for our family. It's a shame money is what drives this place. They don't care about reviews, after this. It's obvious Owner has a debt to pay Next Door . read more

Never had a problem with this place. Always great tasting pizza, never greasy and definitely worth the price

order a Garlic chicken pizza grand 20' ask for add mushrooms and extra sauce , they did Usually the pizza already brings bell peppers and tomatoes this time the took out the tomatoes and bell peppers after almost 30 minutes delayed on to delivery I call in and they said I don't I understand why no buddy call you but the information just now we are out of bell peppers after I paid for a garlic chicken pizza grand 20" paid extra for delivery and tip total $58 please read reviews before you buy terrible customer services read more

Horrible service! I order over the phone, i was told between 15 to 20 min, i got there 23 min after, place was empty, one customer came after i got there. I waited 15 min more to get my order without anyyy customers there. I noticed they put my pizzas in the oven when i got there. Why are you taking orders over the phone then??? I was not happy main reason why is because i was watching my game and came to pick up my food at half time giving enough time to get my food and goo!!! And wings were cold! Not coming back ever! read more

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Food delivered 45 minutes late. Cold pizza. Not happy With the food I received or the money I paid. read more

Always have a good time here. A lot of room for groups to get together and watch a game. Pizza is very good! The service staff is friendly and helpful. They come out and clear your table and make sure your beer is cold! Highly recommend. read more

Completely whiffed on the order. Originally a 40 minute estimate turned into multiple hours. Mismanaged. No call. Avoid like the plague

Wouldn't buy another pizza again from Rico's. Called at 8:55 p.m. for delivery and was promised the pizza would take 40 minutes to be baked and delivered to my door. One hour and five minutes later the pizza showed up at my door and I sat down to eat it and it was stone cold and dried out since it was overcooked. The crust was not cooked and was not fluffy and white but gray and doughy and the sauce was like red mud. It was very unappetizing and I ate a piece and put it down. Nasty. I called the store today and the management would not give me a full refund and they said only a ten dollar credit coupon for a next purchase ! "There will be no next purchase from me for Rico's pizza !" $25.90 plus $4.00 driver tip. Enjoy your Rico pizza and have a nice day, RIGHT ! read more

Stopped for a late night dinner. It was way to loud in there with so many kids running around destroying the place. But the customer service was good. Very friendly. Our food was good too. Pizza took a little long to come out but was delicious. We ate 2 slices each and had to get out there cause of how loud and crazy it was in there. read more

So today the family and I wanted pizza. The wife ordered pizza and mozzarella sticks. As we waited, an employee came up to us about about five minutes later to tell us they were out of mozzarella sticks. Bummer for sure. He offered jalapeño poppers and macaroni bites. Since it has been paid for, we went with the poppers and bites. The appetizers came out. The poppers were still cold inside. The pizza came out and of course the pizza was delicious. Now here is the reason why for the two stars. This place was a dirty mess. Trash cans over flowing, trash on the floor. It was downright gross. Look at the pictures. Enough said read more

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This place is a piece of sh@t me and my friends wanted to play pool and three balls didn't come out and they did nothing about it and ignored us read more

Honestly, this place is a mess. The food was okay.. but their service, hands down the worst ever. I got here at there was at least 10 tables that had food sitting from the previous people sitting there. I've been here for over an hour and it's still sitting there since I got here. I understand it's busy because of the holiday, but how are people suppose to sit at a table if it hasn't even been cleaned. It's disgusting. Oh and there were two girls that were sitting next to us at the bar that ordered a personal size pizza. The pizza was never made, and the cook ended up offering them someone else's to go pizza. So whoever the to go pizza belonged to go screwed over as welll. read more

Rico's Pizza - Tables have been like that for the past hour and a half. - Pizza Near Me - Turlock, California

Went in for dinner for someone's birthday , my salad had black ends and soggy lettuce made another one and brought back another that had the same problem . The guy took it to show what I was assuming was his mother , was picking through it went to put more dressing and brought back the same salad ! Watched him do so and when he brought it back I told him you just brought back the same salad and he said nothing and took it back . Also made a huge deal over a refund of 5 dollars . Went in the back talking badly about the situation in front of us and then didn't apologize on top of that my wings were completely cold and soggy as of being in the microwave but after the ordeal over 5 dollars I decided to not say anything about the wings . I wouldn't trust the food here . It doesn't seem they care about health or customers, pizza was dry , hardly any sauce , & no flavor in the Pepperoni . And I paid over 30 dollars for a small personal pizza and 12 wings , how ? I'd rather buy little Caesar's or a frozen pizza before ever going here again. They brought the wrong food to our table , and tried to put a hot tray of pizza in front of my 11 month old daughter and I had to grab it immediately . This place is a mess and I'm surprised its still open . read more

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$.49 delivery? Um no! They charge you $10 delivery and if you ask for anything extra you won't get it! No napkins. Cheese or peppers! Paid for extra cheese, nope didn't get that either! Thought I would give the driver of the benefit of the doubt and still tip but I feel like it's the drivers responsibility to check the receipt and get the cheese and peppers and napkins at the very least so yeah, no tip for the driver! I don't really know who's fault that is but as a driver, I would make sure I got those extra little things!! bottom line their pizza is amazing. Their service is the worst which really sucks because it's really my favorite pizza in Turlock but the service makes me not want to go back ever. read more

I called was placed on hold and call never received again I called again to place order was quoted 40-45 min. The order took 1 hour and 20 min to arrive to top it off I called the customer service is horrible the girls answering the phone have an attitude when questioned about the order to top it off this is the image of their burned pizza lol payed close to $50 to get a reward of $10 for next time lol this place is a joke read more

Rico's Pizza - Pizza Near Me - Turlock, California

I wouldn't recommend ordering ahead it's pointless. Food is not done at the time they claim it would be done. Rude girl up at the register.

Called for an order, quoted 20 mins. Went ahead and ordered since pizza parlor near our house was 40 mins. Arrived at 30 mins and they said going to be a while since had other orders. Not the first time Rico's on main has done this. 5/10 mins late is understood but when quoting 20mins and taking 50mins consistently is a larger problem... read more

They usually quote wait time will be around 40-45 mins and they always end up delivering on time but today they took 1hr and 20mins to deliver not only that i kept calling and they wouldn't answer also they delivered my pizza half way burned!!! Like seriously guys $56 dollars and i get a burned pizza sad to say im not ordering from here anymore . read more

we've been going a couple of times to Rico's pizza and only ran into one problem with my nephew his head got stuck in between the horse game and he almost had his neck snapped we reacted quick and saved him food is always a 5 out of 5 but Customer service was bad that day it happens they said it was are fault it happend I have video proof of it happening. read more

Taste test: The crust is tough and chewy, dry, horrible. Cheese is only ok thing on this. Too salty, my God, they dumped a whole salt shaker on here. Ive never had bad pepperoni until now, its so thin, almost transparent and very spicy. Hardly any sauce. Not NY style, if you serve this pizza to New Yorkins, they'll cus you out. You get a visit from Tony Soprano and he wont be nice. Even though Tony is a Jeresy boy. Time: 40 minutes wait time. Fine they had a party, but 40 min for a 10 minute pepperoni pizza, is too long. Price: $30 for a crappy pizza like this is too much. Im a hard core pizza lover, nothing to love sbout this pizza. Should of saved money and ate little cesars, almost a little bit better. read more

Rico's Pizza is excellent with many types of pizza, different sizes, and good value. Highly recommend for anyone the Turlock area.

Horrible management on Sunday, 5/1/22. Game machines eating money and the business could do nothing about it. Would not refund money or say who to contact. The manager would not give her name or name of her manager/owner or just whom to contact. Whole business is sloppy and dirty. Manager definitely needs training. read more

Pizza was good. The place was very nice. Only thing that went wrong was the guy who took our pizza to our table looked troubled because we didn't move our stuff fast enough for him to place the pizza on the table. Did bring or offer any plates for us; seeing we had no dishes to eat on... Other than that all was good. read more

Very dissatisfied.. our order took 2 hours to come ..to my house the food was barley warm...

Don't waste your money. We were very disappointed with this place. Our pizza was super pricey (for a half cheese half pep size "grande") and it tasted like cardboard. Not worth the price at all. Go grab a $6 Little Cesar's instead, it'll taste better and save you $$. Aside from the underwhelming pizza, the place was filthy. Which is weird because it looked like there were about 7 people working and only a few customers, so they could have easily been keeping the place clean. Maybe if they weren't so busy chatting behind the counter they might have had more time to clean the sticky unsanitary floors and tables. Pros: Next to the movie theater Had games for kids Cons: Expensive pizza Tasted not great Filthy, dirty, unsanitary Lacking good customer service TVs so loud you can't hear you own table read more

We ordered 3 of the massive pizzas for a birthday party. Tons of food and at a great price!

Was very hungry so I stopped here for the all you ca eat buffet Not very impressed Only 1/2 a pizza there and it looked like it was there all day Salad bar was also depleted To add to all of this when I went to fill my drink, they had no ice It will definitely be a while before I try this place again read more