A 5 start rating doesn't do justice to these guys. Rick is one of the most honest business owners around. It's so hard to find a mechanic who is honest; who isn't trying to simply make money. Rick is honest, does quality work, and cares about the whole experience of his customers. He also really takes care of his staff, which shows through their customer service. His staff, Josh and Alex are patient and willing to explain all the details of work. I've been going to Rick's Lube & Tune for about 10 years (even before the name and location change) and there is a reason... because I can trust that they will do quality work at a reasonable price. I've had all kinds of work done - oil changes, brakes, front end suspension, work, and even a full engine rebuild. I now live about 25 miles away, and I still take my vehicles there. As for their shop - they have A/C in the wait room, free wifi, friendly staff, and the shop is clean. Rick's Lube & Tune has set the bar for what I expect and look for out of mechanics. Thanks Guys! -Ryan read more

I love coming here to get my oil changes , great customer service . I've been coming for years & will continue being a loyal customer ! read more

A friend recommended this shop since my regular mechanic couldn't work on air conditioners and I'm so glad I came here! My air conditioning had completely died and was blowing HOT AIR, one person my husband talked to at another shop said that what it sounded like would be a couple hundred just in labor so I was expecting it to be a large repair. It turns out there were no leaks and nothing broken, it just needed to be serviced. They saved me hundreds! Josh was the guy I worked with and he was great, it only took a couple hours and now my ac is ICE COLD! I'll definitely come back here in the future. Also the shop was SO CLEAN, not like some that you feel like you're walking into a junk yard! Totally recommend! read more

Very friendly staffs. Got in and out pretty fast. Price is pretty much the same as other places. They also have a small room for you to relax and enjoy their portable A/C. Will be back there with my 2nd car for oil change. read more

While the words "honest mechanic" typically sound like an oxymoron, this is the case when it comes to Rick's Lube. We were referred here by a close friend who has been a loyal customer of Rick's Lube since it's inception so we decided to take our car that needed some TLC here. We were expecting a long list of repairs to sift through and decide what we really needed but much to our surprise, we got a call a few hours after we dropped off the car with just a small list of repairs highlighted what we really needed. Rick's Auto is clean, friendly, honest, efficient and worthy of my business! We will definitely be back!!! read more

I've been bringing my work trucks to Rick's Complete Autocare for almost a year now. I got to say, a FIVE STAR service every visit. My guys are in and back out on the field within minutes. The crew Josh, Ernesto, and the service techs work well together and are fast, courteous, and reliable. What more can you ask for! Oh yeah, prices! "Reasonable and fair prices." They did my oil change and smog check in less than one hour and that's with a vehicle infront of me for the smog check. I was taking my vehicles elsewhere before and the wait time was horrible 1 to 2 hours for just a simple oil change. I'm glad we found Rick's Lube!! Thank you guys for keeping my vehicle's maintenance and on the road!! I will definitely be recommending to family and friends. read more

First time I went, great. But second time to get an oil change the cap or top ended up being lose and I wasn't able to notice until after most of the oil leaked out. Will not be coming back read more

I brought my car in because I had a check engine light on and was worried that something major might be in the offing. They called me about 15 minutes after I had dropped it off to tell me that the only things was wrong was that the gas cap was not tightened down properly which set off the alarm. They didn't charge anything for this and handled it quickly and professionally. Integrity counts for a lot with Auto Repair, as everyone knows, and this showed it to me. I'm going to definitely keep them in mind if I need additional service. read more

Stopped in to change the oil in my honda odyssey, guys just had a pizza delivered but worked on my car before starting to eat. Good service, friendly and fast. they even have a video monitor under the vehicle so you can watch them drain the oil. Great experience, I will be back with my other cars. read more

Drove right up for an oil change. 3pm was the perfect time to get an oil change. No lines!

Been coming here for years even back when they were located on Avalon. Awesome service! Oil, brakes and everything else..Josh and the crew is very professional. They only make recommendations for services you need for your vehicle without all the pressure of up-selling you. Highly recommended, will do Busniess again!! read more

Just want to say , the Crew @ Ricks in Carson were Great !! Friendly and answered all my questions with a smile .. BIG Alert !! The Ladies Restroom was Super Clean A++ Carlos was really good he has worked on my suv a few times . Thank you read more

I hate lazy shops! They lost my business (I have 8 cars!!) do to the laziness of giving a ridiculous quote. I asked how much brakes (front flush, brakes, rotors and sensors) were for my Mercedes. The guy says "well it'll run you $400 to $800" ..... WTF? Excuse me? That's a $400 VAGUE difference! Instead of asking for my VIN# and calling his supplier and getting back to me, they choose to be lazy!! Well I wasn't lazy enough to write this review! Went somewhere else and paid $400 with zero BS! read more

My go to for oil changes and minor problems now. I always feel bad that my car is so dirty when I bring it in! Came in on a Friday morning, in and out in 15. They suggest things you need, but they don't really try to sell you anything, just a quick "do you want this?". And they have a vending machine while you wait! read more

I've been a long time customer at Rick's Lube, but today they have lost me as a customer. As a woman it's hard to find a trustworthy mechanic and I've always trusted Rick's. But today I had a horrible experience with Alex, he was extremely rude and insulting and his behavior was unapologetic. When I advised him he was rude and didn't need to speak to me that way. He was proceeding to be dismissive and tell me "Bye", keep in mind this was after I paid for service Alex, Lets be factual your rendition is not true. Yes, I left and maybe 5 minutes later I called in and stated there was a bolt on my tire. The person I spoke with asked me to come back to the shop and I did. The gentleman I spoke with was nice listened to me and understood where I was coming from, he then preceded to call a tire shop because he stated you guys don't fix tires. Yes, I said I did not have a bolt when I left, yes I did here the sound when I left the shop and pulled over and called the shop and returned because I was asked to. I was told that the shop was swept daily. I simply said nicely " I did not have anything in my tire when I arrived here, when I left I heard the noise and contacted you all, I do feel like it was picked up at the shop. I can understand if you don't feel that way. I'm not asking for you to fix it but maybe you can at least give me a credit of 20 dollars since you said that's how much the tire shop will charge me since I've been coming here for years and my family and I have to come back for my breaks which you guess suggested during my oil change. The guy I was speaking to, not you Alex said "let me see what I can do to make it right" you Alex at that time intervened in the conversation and and asked the guy "what he was doing, there is nothing you guys can do what happens before arrival or after is not your problem. The guy then said again I just trying to make it right. You Alex them turned to me and said " you can just leave and go to the tire shop" I then said "I just feel" and you interrupted me and said "you can leave". I then said "you do need to be rude to me" and you again told me to leave. I again said "you're being rude and asked your name. You stood there with a smile on you face and said Alex, I responded that I've been coming here for years and the owner Rick has always been nothing but nice, but you Alex are being an asshole". Now that's the truth! Alex you customer service is horrible and I hope Rick seriously has a discussion with you. Also your response is a true tell all, If I was such a rude customer why would you want me to come back? I was never rude, loud are any of the other characteristics you described. What I was, was astonished that you would treat a customer that way. I did call you a asshole after I told you you didn't need to be rude to me and you continued. If you all have cameras I hope Rick would take a look and get the truth. read more

Very nice people, helped me out without asking any questions or wanting to add any extra service. Very trustworthy and give great service!

Fast! Well Priced! Likable people! I had an oil change and my cabin air filter replaced. I was out in 15 minutes. I'll be back in 10k!

I have been with these guys for over 10 years and through 3 location changes.They are courteous, honest and quick in delivering service. I would recommend them to anyone but especially women. No unnecessary charges or items are ever quoted. They are simply awesome! read more

I had another couple great encounters with Rick's Lube this week! They changed the oil in my 96 Avalon (but could not smog it due to needing a Star Certified Station), then they smog checked my 04 Odyssey and fixed the nagging air conditioner problem we were having. We were able to use the van for our "drive through" high school graduation today for my daughter at South High. So grateful for the quick, effective and thorough service! I trust these guys so much! read more

Do not go to this place very bad customer service. I have been going to this place for the last 4 years and every thing was fine, recently i pulled in to the shop to request brake service, right before i got out of the car one the employees came up to me and started yelling at me I had no idea what was going on. He was claiming that I was blocking the entrance of the shop at the same time pointing his finger at me. I was choked with the treatment and the disrespect. first of all I was not blocking the entrance and even if I was, I deserve some respect and decency. The employee's name was JOSHUA. At that point I decided to write my review about this place and stop going there for service. we all know that there are many many places that can do oil change and brake service and happy to do it. I felt very humiliated and disappointed, we all deserve respect as customers. read more

Came in at 930am Saturday for an oil change. A nice technician approached me with a friendly greeting as soon as i walked in! Nice, clean facilities and a TV in the waiting area. They were even able to take my car immediately. What a god-send considering i had just gotten off a 14-hr night shift and wanted nothing more than to go home ASAP. The entire visit lasted less than 20 min. and barely costed $35. Very reasonable for great, expedient service! read more

I love coming here. I am not the type of person that keeps up the maintenance on my Honda.. Every time I've had to come here the service has been wonderful and the prices reasonable. Thanks guys for getting me in and out yesterday after my check engine light came on. I made it to work on time!!! You will always have my business read more

I've been going to Rick's for years and have never been let down. I've always received fair prices and great customer service. To put it in perspective, I've taken my Benz here several times and gotten work done for almost half the price of what the dealership quotes me. Wait times are reasonable for the work being done. I never feel taken advantage of. I highly recommend this business! read more

I had a previous review removed. I want to reiterate that Alex M. pushed me out of the store and threatened to beat me up after I questioned him about a mistake that his associate had made on his assessment of my vehicle. Before this gets deleted, I just want patrons to know that if they recommend an expensive service to get a second opinion . Only deal with Rick and avoid getting work from Josh or Alex... very rude and unprofessional. read more

Worthless. These guys don't "diagnose" anything, they just pretend to and suggest the most expensive plausible solution. Go elsewhere.

I used to love this place but after the last 2 visits I will no longer be returning. I used to refer people here but not anymore. First incident was with my daughter's car. She was quoted two different prices by two different people for the same problem. I overlooked it. This last incident is to much to overlook. I had a leak coming from my 2005 GMC Envoy XL. I had my father look at it. He told me there was a leak coming from a hose and to take it to my regular mechanic. I took it in and their diagnosis was I needed an ENGINE REBUILD. Huh? I have a simple leak and your recommendation is an engine rebuild?! Yes, because it's leaking coolant. He asked if my car ever overheated, no sir not even once. He said that it would continue to leak then overheat and since my engine block was aluminum when that happens it would warp. All this over a leak? Are you sure? There's nothing else that can be done? No. Our recommendation is an engine rebuild. I don't think so. So naturally I refused and picked up my car. My father looked at it. The leak was coming from a faulty heater control valve. He also replaced an eroded vacuum hose. Just to make sure everything was ok I took it to the dealer to have a multipoint inspection done. Other than a problem with my instrument panel (which I knew about but was just procrastinating about having it fixed) my truck was in great shape. So I don't need an engine rebuild? No ma'am. $50 worth of parts and a little elbow grease did the trick. I have been a loyal customer for the last 6 years. I can't believe they would try to get me like that. I guess I'm on the hunt for a new mechanic. read more

Went in on a Saturday, and got an oil change. I was in and out of there in 15 minutes! Awesome customer service.

This is the only spot i go to for oil changes! They have you in and out in about 15~30mins! They also don't try to haggle you to get more services then you need! GREAT customer service as well! read more

Ricks Place is great... Honest guys that are very helpful and knowledgeable. I have been going to Rick's shop for years and never disappointed. Great customer service so give them a try you won't be disappointed... read more

Very bad experience. I took my BMW 525i to get the thermostat housing and assembly put on and 6 hours later, they called and said that the "radiator blew out" as well as the "head gasket." They didn't take any responsibility for the damage they caused. They made like sound like it was my fault and they're the one's who did the work. I took it to another mechanic shop and had them test the "head gasket." They told me that the "head gasket" is not blown and that the radiator looks like it was broken when they tried to replace the old radiator hose because the radiator is old and made of plastic. The mechanic explained that when they moved the radiator hose for replacement, somebody pushed it down and caused the plastic part on the radiator to crack. Rick's lube & tune should have being honest and told me the truth, but I guess that's not how they work. I would have accepted that the BMW was old and made of plastic and I still would have bought another one and have them put it in. I paid them for what I asked them to do because that's was honest people do. They used to do really good work and be trusted but not anymore. read more

I wish small business owners praise the work of Yelp! I was on my way to Jiffylube :)

I've been looking for a place to get an oil change (synthetic) for my Mercedes ML. I was getting quotes from $100-$120. I decided to buy the oil and filter myself and bring it to a shop. They only charged $25 for labor so I took it in 30 mins before closing. Their service was quick and friendly and i appreciate that they didn't try to sell me extra stuff. Definitely recommended! read more

We went here to get an oil change and it took under 30 mins for the wait and service. The only thing I have to complain about is that they didn't check all our other fluids to make sure we weren't empty. read more

My husband and I just left there 20 minutes ago. Stood there while other employees walked right passed us without saying may I help you or anything. Needless to say we left after 6 minutes of waiting. BTW they weren't even busy. read more

These guys were able to remove a stuck 11 year old Oxygen Sensor that just refused to budge. I spent almost three days trying to do this on my own and finally gave up and let the professionals do there thing. At Rick's I came by at 8:30am and they immediately pulled the car in. It took them a little while to get it out but I was expecting that from an 11 year old oxygen sensor. What is cool/geeky about this place is that they have cameras set up in the engine bays that allow you to observe what they are doing from the comfort of an air conditioned waiting room. I find that level of transperancy very honest. read more

I talked to a guy named Alex and got a full synthetic oil change. With tax it came out to about 70 bucks. The service was great and I was out in less than 15 minutes. read more

Just moved from San Diego to Carson and I was looking for spot to change my oil and also change my brake pads. I came with my own oil, oil filter, and new brake pads for all four wheels. The guy was really cool and told me it would take about 3 hours. In about 1 1/2 hour, they were done! They were even honest enough to tell that I didn't need to change my rear brake pads that there good for awhile. They even gave me additional discounts just because! Awesome service! No issue with the car whatsoever! Thanks guys! read more

The guys are awesome.. Rebuilt the engine, transmission, sensors, oil changes, & even pulled & plugged a bolt in the tire.. Even after all that, & plus some... They still welcome us back when we bring our evil Chrysler.. (even though we all wish it would just blow up already... They keep their fingers crossed that its just an oil change every time we come in.. Lol) If your looking for quick decently priced reliable service when you need it then Ricks is the place for you.. =) read more

I decided to edit my review because of Alex's apology and also just to let you know that I'm fair in doing all my reviews. I also realized that my review was from 20 years ago and NOT in this new establishment where Alex is managing at this time. So since Alex is so sincere and proud of his management I am willing to try this auto shop once again give the benefit of the doubt to them. I am hoping to get a good service the next time I need some maintenance in my cars. Thanks read more

Ricks Auto service is dependable and reliable. I needed a smog check and they completed the job in a timely manner. Bottom line it's the first time I had a smog check at Rick's and they saved me $$. read more