OVERCHARGING AND HORRIBLE SERVICE!! Don't waste your money here!! my boyfriend went here to get a flat tire fixed. There was just a puncture, so filling the hole would have sufficed but they insisted on replacing the entire tire. The man fixing it told him it would be 50 to 70 dollars, depending on the tire he chose. He asked for the cheapest one, meaning it would be closer to 50. But when he got back home and checked his bank account he saw that he was charged 150 dollars, THREE TIMES the original amount he had been told. In addition, he asked for an air pressure check and they did not complete this because the tire pressure warning light remained on. They were also rude to him due to his lack of knowledge in tire types. After he saw the charge on his account, he called the store and communicated that he believed there was an error due to the overcharge. The phone attendant said there was nothing ye could do. Overall horrible rude service people and extreme overcharging for easy cheap jobs. Don't waste your money here. read more

The overall service was good but the wait time took too long. I will try them again since they did do a good job. They change all my tires to new but it took 2 hours read more

The best tire shop all around. Alejandro and his wife are just the best-helpful, quick, good value.

Amazing service, felt like a pitstop at the Daytona 500. I was prepared to leave my pickup with its leaky tire for the day, but before I knew what was going on, it was being repaired. I started to worry that maybe this kind of attention would be expensive, but I needn't have worried. Truck has been back on the road with a few hundred solid miles on the repaired tire, all good. One of those repair visits that also helps restore some faith and optimism that things can work out well. read more

Highly disappointed. I dropped off a tire and rim for mounting and balancing. The gentleman at the front desk was nice and appeared knowledgeable. He said it could be done while I waited, but I needed to get back to work, so I told him I'd come by a few hours later. 4 hours later when I returned it was not completed. Not only that, they used my rim as a stand for another rim, thus damaging it (chipped paint, scratches). Mind you, this is a rim for a classic automobile, and I told him so much when I dropped it off. No respect for their client's property. This is the 2nd time in as many weeks where I've tried to support independent shops during these hard times. I guess I'll have to go to the professionals. read more

I've had a slow leak on one of my tires for the past few months and have been procrastinating to get it fixed. I finally looked on Yelp for a place I can stop at on my commute home and came upon Rich's Tire service. I actually arrived at 6:53pm and was worried they might not be able to take a look at my tire since they close at 7pm. But the mechanic there said no problem and to drive it up. He then proceeded to jack it up, dismount the tire, and pump extra air into it. There was nothing visually sticking out and no hissing sound so he dumped in in a large tub of water. Upon taking it out, he noticed some tiny bubbles and voila, there was the leak. A quick 3 minutes later the leak was patched and I was ready to go. Total charge for fixing something that had been bothering me for the past few months, $10!!! Thanks again Yelp! read more

Rich's Tire Services - Tires Near Me - Mountain View, California

Had a tire punctured. Visited Rich's Tire, got it fixed in less than 5 mins, for a very reasonable price. Definitely recommend. read more

Rich's Tire Services - Tires Near Me - Mountain View, California

I needed to replace one of my tires a month ago--somehow a screw wedged itself in. I blame the darn road construction. Short of 20,000miles in replacing all 4, I was debating whether to buy a new one or to tack on my spare. I called around to get an idea of how much it would cost to buy a new tire plus labor. The ballpark was $110 for a crappy brand one. O_o ridiculous. Thanks to the reviews of this place, I decided to check this place out. I try to support small shops as much as my wallet can handle. This place is just as what the yelpers have mentioned. The price for a new tire and labor is $100 and $40 for a used. I went in to look at the used tire for my car--it was a goodyear brand and looked almost new, hardly used, no patches either. I was still iffy as whether to take this risk and ruin my car, but the guy seemed pretty genuine telling me the tire would last 20,000miles. So I took the risk of getting a used one, and within 10minutes that tire was hugging my car rim. It's been a month and I'm very pleased. read more

Quick and easy tire fix. I stopped by with no appointment because of a nail in my tire it they fixed it in less than 10 minutes.

Fast, simple, and inexpensive. Went on a mid-Saturday morning and got the tire plugged in less than 10 minutes. Good customer service. $15 total for plug, mounting, and air pressures. read more

5 minutes to plug a nail-punctured rear tire. I called ahead to ask if they could fit me in on an early Saturday afternoon. They said to come on by. I backed in and pointed out the nail. After they jacked up the tire for access, I was asked very politely to release the parking brake. It took several minutes to insert and trim the plug. $15 later, my car and I were back on the open road! read more

This shop is a little gem in the area. All personnel is very nice and professional. I needed a quick repair and just dropping by my car was serviced in 5 minutes. I will give more stars if possible. read more

This place is great! I came here for a much-needed tire replacement (2 front tires) because one of them had worn down on the edges such that the metal was showing in the tire -- I didn't even know tires had a metal skeleton inside all that rubber. We dropped by on a Saturday afternoon and were helped right away. The guy's name was Rick, so I don't know if he's the Rich that this place was named after. But he was awesome - he told us why the car might've gotten this type of wear pattern (lack of alignment) and recommended a tire that was affordable yet didn't cause any complaints from past customers. Rick worked really fast - before we knew it, we were on our merry way again! Overall: Great service, great price, and seems honest & trustworthy. read more

Had a flat tire on a Saturday and brought my car to Rich's tire. They provided a loaner tire for the weekend and ordered the new tire. The repair was complete on Monday and we had no down time on our car. Great service! read more

Great service ! Fast and reliable and honest staff ! Kevin and his crew are amazing it took them less than 30 min to change four tires since I arrived to get a quote , choose, change and pay and get out of the store . Very nice people . read more

This place is great! They repaired a flat tire and did a great job, quickly at a great price. I have used the near by Wheel Works where I did not have the same positive experience. read more

I came for the tire fix service because the tire pressure was dropping. We couldn't find the nail, so they had to take off the tire. They used the car jack which left a bent on the undercarriage. They did fix my tire but I later found out that my tire valve cap was switched out with a loose one. I went back and asked them about it. They just told me "the tire cap is black, so they are all the same" Tire valve might be a small matter but if they cannot do something as basic as returning what is yours after the service is done. I am not sure if I will trust them with any work significant or as minor as tire fix. Don't get me wrong. Doing a quick tire fix service here should not be a problem, but I would keep my eyes on the whole time to make sure things are done right. read more

Better than America's Tire or Wheel Works, fixed a tire that both wouldn't due to baldness on the inside of tire. Highly recommend if looking for quick tire work! read more

I have been going to this place for at least 15 years. But recently their services have gone from best to worse. This is the second time in 2 months that they really disappoint me. This morning I stopped by 7: 05 am (they open at 7:00 am). Walk to the guy say good morning he walked away... then he came back 10 minutes later I said good morning he said he is not ready yet. Then he start talking with another guy. 7:30 am I asked him again when he will be ready to talk to me he looked at me like... you are interrupting an important conversation and said may be in 30 minutes. Basically I have to wait 1 hour to tell him why I was at their shop. This place is making lots of money and they don't give a F.... about happy or unhappy customer. read more

Amazing experience. I went in because my car was indicating that I had low tire pressure. As soon as I pulled in someone was already ready and new exactly what to do. He had his tools ready and went straight to my front left tire and started pulling out a nail without me having said a single word. I didn't even know there was a nail in my tire! He then patched it up and pumped up my tire. I was literally in and out within 5 minutes. read more

Rich's Tire Services - Tires Near Me - Mountain View, California

I went to Rich's Tire Service because my Auto Insurance looked around the area I was in (Mountian View) for a tire shop after getting a flat quite a distance from my home location. Once I got towed to the shop they informed me that they had two used tires for my vehicle, however they were "uneven" and didn't come with warranty! When I asked the guy who was doing the mounting and balancing how much "thread" the tires had( used tires can have up to 90% thread) ...he told me he did not know! I wish I would have taken a picture of the tires when he brought them out, I wanted to leave but the tow truck had already left. ( I learned this from Agundis Tire Shop in South San Francisco where I never had a doubt about the service and parts I was getting, where they always tell their customers how much thread the tire has before purchase because they won't sell you a tire below 70-60%.) This was not Progressive Auto Insurances fault, but I wish this shop could have told the insurance agent handling my roadside assistance claim that they did not have the tires in stock or at least mention they were "uneven" (probably a good idea if they are dealing with an Auto Insurance company) where I would have made arrangements to be towed to another tire shop instead. read more

Fast, last minute affordable, friendly. Prices are pretty cheap if you're in a pickle. If you need some tires, come here. I'd definitely return. Cool thing is that they have a waiting area with cable TV and its shaded. Minus one star because on the phones was told that they had both of the tires I asked for, but when I showed up, they only had one. Not bad though, glad I only really needed 1. read more

Rich's Tire Services - Car getting new tires. - Tires Near Me - Mountain View, California

Had a great experience early this morning. It took a while to get through by phone, but reached them around 7:35 AM. Communication was vague, but I drove over with a flat, expecting to leave it and walk 2 blocks home, but he helped me on the spot and had me home and fixed in 10 minutes flat! And it was only $15 (I gave him $20, and I should have given more but didn't have the right change). So far, the tire is holding up fine. I hope to give them all my tire business from now on. read more

Great tire repair ! Had a flat tire and got it fixed in less than 5 mins. Flat prices and very professional people

Very friendly and very fast and efficient. They don't require credit cards. Seems like a great family run business.

Great place to get your tire repaired. $15 for fixing a slow leak. An awesome deal. I was in and out in under 10 minutes. read more

Rich's Tire Services - Slow leak from this screw - Tires Near Me - Mountain View, California

The worst happened! I had a flat tire Thanksgiving morning while on my way to visit my brother at the VA Hospital. Stupid me, I bought a car without a spare tire (Toyota Rav4). Rich's Tire answered the phone, sent a vehicle to where I was parked (? I'm from Nevada City), took my wheel off, went back to the shop and called me. They didn't have a new tire to fit, but I could buy a used tire. Yessir! The serviceman returned, put a beautiful tire on my car. I was on my way, not even late for dinner. Sweet guy, thank you thank you thank you. read more

I hate going to costco tire or other wheel places for tires issue. This place is prompt and good price! Please do not move away or close. People who works here are nice and hard working! Also very knowledgeable and honest and have service like the old time before other big commercial places which don't have much services and long wait time!!!! read more

the best in tires. no fuss no hassle fair prices. my wife was grateful for solving her tire issues

Now I found the guy who unmounted/mounted my wheel overtorqued the lug nuts, I'm trying to change wheel and could not lose a single nut even using my 300lb.ft power impact wrench after draining several batteries. (which is, btw, never recommended to operate on wheels as overtorque can damage stud/nuts), this is rediculous and unprofessional. All other 3 wheels they didn't touch were easy to remove but not the one they plugged. read more

Rich's Tire Services - Screw found from my tire - Tires Near Me - Mountain View, California

The first place I came to once I got a flat tire and they were saviors!!! Everyone was so attentive and helpful in such a timely manner. I was so satisfied with the customer service here and would recommend Rich's Tire to anyone! read more

We had a sudden tire problem on the way home with a bolt in the tire. Of course this was on a weekend & most places are closed on the weekends even more so during this pandemic. Thankfully Rich's Tire was open & less than 5 mins away & was able to fix up our tire instantly when we drove onto the property with no wait time at all & the cost was amazingly cheap. Thank you, thank you, thank you! I will definitely be a future customer & recommend family/friends! read more

I came to check air leak on my tire . He did professional and quick job and helped me get back to the road . But most surprising was that he told me it's free fix since my rim had a crack also besides air leak and I'll have to replace my rim soon . I'm happy that shops like this still exist in Bay Area read more

My previous 5star review was based on the well-deserved service I received...4 years ago. This review is based on the recent tire replacements I purchased through Rich's tires. I purchased 2 brand new Doral tires for my front wheels, at a decent price for their value (or so I thought). Within 2 months of driving, I got a flat tire on my driver's side front wheel. I pulled over to replace the flat with my spare & the nightmare began as I soon found out that the lugnuts were BEYOND OVERTIGHTENED. My wheelstuds actually snapped off as they had not only been overtightened but also improperly aligned with the threading. I ended up having to have my car towed to a mechanic who replaced the broken wheelstuds & managed to also discover that the lugnuts that were screwed on were not the right size. I had left shortly during the tire replacement to walk across the street to 7-11. Big mistake. I don't trust these guys anymore. Another thing that bothered me was that I had to ask for the warranty info when I bought the tires & they only scribbled it into my receipt because I had upfront asked them. It doesn't even matter because I am never going back to these guys. How the hell do you overtighten lugnuts with a torque wrench?! Isn't there a standard threshold setting on an electric tool of that caliber?! WTF. read more

Just got a tire patched in less than 15 minutes on a Sunday morning for $15! Thanks guys! Edited to add that I woke up to another punctured tire. Ended up having all 4 replaced here for a little over $400. In and out in 20 minutes with new tires! read more

Quick and wonderful rate. We called to get our air pressure checked and they helped us right away.

What a disappointment. Tried to rip me off by charging $460 per tire for a $230 tire - showed them the price at Americas Tire - because I was in a bind on a Sunday and had my car towed in. I made them put the old tire back on, drove to Costco and got 4 tires for not much more than 2 at this place. read more

Another Yelp winner. Front tire change, 215/45-17 My car was in and out in 30 minutes. Would have been faster but I have complicated rims that disassemble to balance. Prices are fine, but selection for my vehicle was limited. I'm going back but next time I'll buy my performance tires from tirerack.com and just have Rich's install them. read more

Rich's Tire Services - Your performance rims are safe here at Rich's Tire Service - Tires Near Me - Mountain View, California

I had a slow leak in my tire so I brought it to Rich's. I was done in less than 5 minutes with a patched tire for only $20. I'd definitely recommend them to others! read more

I had never before been to this shop. They seem to be the only place in town that is open on Sundays. I was impressed with their large volume of business. That's about the only thing that impressed me about this shop. I was *not* impressed at how casual they were about paperwork. There was no written estimate, no written statement of work performed, no receipt at all for my cash payment. When work is performed without written records, I wonder if the business is being honest about its taxes. If it isn't being honest about its taxes, is it going to be honest with its customers? When an employee found a screw in a tire, the shop wanted to sell me two new tires without articulating any compelling reasons why this was necessary. They didn't have the tire I wanted in stock, but were willing to order it at a price 50% higher than the already-high Costco price for this tire. I wasn't impressed with their tire prices. I was especially alarmed when the shop pulled out the screw from my tire, because it was still holding air without any leaking. I had the sense that they were deliberately trying to create trouble for me, so that I would be forced to buy a tire I didn't want out of their stock, at whatever price they wished to charge. They spilled some water over the screw hole to demonstrate a leak. Luckily for me there weren't any bubbles so the tire was still holding air. I was even more alarmed when the employee asked if he should put the screw back into the tire. I was able to pay them and get out of there without literally or figuratively getting screwed any further. Because I had such a negative experience in terms of trust, communication and pricing, I can not recommend this shop to anyone. read more