1. Rich's Tire Services

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Mountain View, CA

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Rich's Tire Services

4.4 (503 reviews)
Closed • 7:00 am - 7:00 pm

Services - Rich's Tire Services

Tire installation

Tire repair

Oil changes

Rich's Tire Services Photos

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Recommended Reviews - Rich's Tire Services

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Reviews With Photos

Rafael D.

All 4 discs were ruined. I don't recommend going to them. It's just a nightmare. That their tools are as if from the garbage dump, that they are workers themselves. No one follows any rules. They ruined it, then they refuse. I don't recommend it. You can pay the same money to professionals

My car with almost new safe tires  at Riches tire !
Kevin A.

I highly recommend this tire shop they are Professional tire people and know their craft ! They are fast and priced fairly using a excellent tire I live 38 miles away and this is where I buy my tires or if I have a question these guys will help ! There is a good food truck on site with tables while you wait

Fixing our tire -- see the long nail next to the pliers?

We usually get our tires fixed at Costco, but they were busy today. I checked in Yelp and found this place a few blocks away. We pulled in, and within a few minutes, they sprayed some bubbles on the tires, asked me to slowly back up, found the leak, jacked up the car, pulled the nail, and plugged the hole. Literally 10 minutes after we pulled in, they fixed the leak! $20 ... I thought it was a good deal even though Costco would fix the leak for free.

Car tire

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Reviews are largely positive. People note fast and efficient service, reasonable pricing, and friendly, helpful staff. The shop's convenient hours are also appreciated.

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2 years ago

I always come here when I need my tires repaired. I've purchased a few tires here over the years. They are fast and friendly. A+

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1 year ago

great place. the only place to go when you have a nail in your tire, which seems to happen a lot in Palo Alto...

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4 years ago

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4 years ago

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2 years ago

They were open on the weekend and fixed my tire in minutes! The price was fair and extremely convenient

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5 years ago

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6 years ago

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2 years ago

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3 years ago

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8 years ago

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4 years ago

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6 years ago

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2 years ago

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4 years ago

Got a nail on my vans tire no charge at all when they took out the mail I guess it's not a flat tire ni extra charge it's free thanks again

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5 years ago

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8 years ago

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Page 2 of 13

Ask the Community - Rich's Tire Services

Review Highlights - Rich's Tire Services

“Had a nail in my tire and it just happened to be on a Sunday evening at 5p when most shops were closed.”

Mentioned in 34 reviews

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Stress-Free Auto Care

Stress-Free Auto Care

(439 reviews)

I had an excellent experience with this repair shop when they fixed my tire. The after-hours…read moredrop-off and pick-up options made the entire process incredibly convenient and stress-free. What really stood out was the communication throughout the repair. I received daily updates, so I always knew the status of my vehicle and what to expect. That level of transparency and customer service is hard to find. A special thank you to Jay, who went above and beyond to make sure everything was handled smoothly. Jay was professional, responsive, and made me feel confident that my car was in good hands from start to finish. The repair was completed efficiently, and the overall experience was great. I highly recommend this shop to anyone looking for quality work, outstanding communication, and exceptional customer service.

I'm very disappointed with my experience at this repair shop…read more I initially brought my 2017 Honda CR-V in because it was having acceleration issues, losing power, and struggling to accelerate properly. After inspecting my vehicle, the shop recommended replacing all four spark plugs and one ignition coil to resolve the problem. I trusted their recommendation and paid for the repairs. Unfortunately, the issues continued. I brought my car back a second time, and they told me one of the replacement parts was defective. They replaced the parts again at no additional charge, but the original issues were still not resolved. After two unsuccessful visits, I took my vehicle to a Honda dealership, where they diagnosed head gasket as the issue. I contacted stress-free, explained Honda's findings, and requested a resolution. However, I was told that they couldn't use Honda's diagnostic report and would need to perform their own diagnostics. Since Honda is now repairing my vehicle, they said there was nothing they could do. What frustrates me most is that I trusted their professional recommendation, paid for the repairs they suggested, and gave them a second opportunity to resolve the problem. In the end, i'm back at square one and had to pay for an additional diagnosis elsewhere. As a customer it feels like they stole my money. I understand that diagnosing vehicle problems isn't always straightforward, but I expected more accountability and willingness to work toward a resolution. Based on my experience, I would strongly recommend getting a second opinion before agreeing to expensive repairs here.

AAA Mountain View Auto Repair Center

AAA Mountain View Auto Repair Center

(41 reviews)

Quick response, great service and communication, and sent me pictures of all things they inspected…read more(no charge). Saved me a lot of money and time! My new go-to car repair and service.

I left my car there on a Wednesday about noon. It is now Tuesday end of day (6 days later) and I…read morecalled them 4 times over the last week (and left 4 voicemails with my return phone number) to find out status of my car which should have at least had the diagnostic by this point. No one picked up and there was no returned phone calls. I am just going to go in tomorrow and pick up my car and take it to another location. Update 6/30: It seemed the mechanics were fine, I'm sure it is a capable shop. I finally got a call on Friday (1 hour before i was going in to pick up my car to move it to another repair shop). The nice person who accepted my car let me know that they had completed the diagnostic. I told him I was just gonna come in and get it since it had been 9 days since i had dropped it off and couldn't get ahold of anyone there. Plus on my voicemail on Tuesday i had said to cancel the diagnostic. I picked up my car and took it to another place. Also worth noting... I responded to the yelp response below on Wednesday with screenshots of my call log and the address where i took it. I got no response from that email address, no phone call, no nothing. I suspect the problems with this place are one or more of the following: * They have a LOT of cars onsite. My guess is that they are accepting too many and we would all be better served if they didn't over commit and said no to some of us. * I am guessing there used to be someone who was in charge of answering phone calls and responding to voicemails and communicating with the mechanics. Now there seems to be no one dedicated to this (though maybe an overworked mechanic who is stretched too thin). On Friday the person i worked with seemed to have no knowledge I had cancelled my diagnostic 4 days earlier. * Maybe they have an automated system for responding to one star yelp reviews... and it is not being monitored anymore. * Maybe their phone system is down or misconfigured and they are losing phone calls and voicemails. * Maybe the owner (or office manager) is sick. I hope they get better if so.

Rich's Tire Services - tires - Updated October 2026

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