The staff at Dental32 smiles - H, M, A, Dr. Ninh, and his spouse J are absolutely amazing folks…read more We met them when my son had an emergency dental appointment on a Saturday. His orthodontist recommended Dr. Ninh and team and they were only 1 of 2 dentists working on Saturday. The other was amazing and but I knew she stopped working emergency denistry on Saturdays. Dr. Ninh's care team squeezed us in so we could get on the road for vacation later that day. They called the day after to check on my son and a few months later M called me just to see how everything was going and in a brief chat, I became a new patient as well. Several years ago I had cancer and rather complicated issues with my health and teeth related to that - now in remission, many doctors didn't want to work with me. Dr. Ninh and his staff worked with me to line up what could be done and what would take more in-depth work or clearances. My (former) primary dentist would not even do a cleaning. The cleaning here was excellent and the hygienist is awesome! H and M in the front office are absolutely amazing. A, his dental surgical assistant is amazing, kind, and has a world of experience with patients and love of dentistry. They work to ensure I am comfortable, numb me thoroughly, worked to save my tooth, and restored function to my bite. Dr. Ninh is very knowledgeable and focuses to ensure a positive outcome that I am happy with. The next day H or M usually call to ensure everything is doing well and ask if I need to pass a message to Dr. Ninh and have him call. They make you feel welcome, ensure that you are comfortable, and work to make a positive experience out of the treatment process.

They're so gentle, and I am scared of the dentist and not scared of Doctor Ninh. Everyone is…read morefriendly, especially the front desk!

I have a dentist I like but I went to Dr. Jeffries for a smile update. Step one is done,…read morewhitening. Coming up in a few weeks are replacement crowns, and step three will be BioClear for some surrounding teeth. I know I'm in good hands.

First time patient earlier this month for a cleaning and I was really impressed with my experience…read more Thank you to the team for a friendly and professional cleaning. And thank you to the Dr. for paying close detail to the xrays and pointing to me my cavities. I was stunned to see the xrays and hear about my cavities. Nevertheless, it was a very positive interaction. The decision to proceed with the fillings did not feel rushed or ill-informed. Thank you Dr. for your patience and expertise.

Dr. Neshat and her team saved my teeth! Seriously. I've always had dental issues, which I've hated…read morebecause I've sunk a lot of time, money, and pain at the problem. Not to mention how often I had to take off of work for dental appointments. Long story short: my teeth and gums suck. After I had to get two of my front teeth removed (despite having multiple gum graphing, bone graphing, root canals, mitigating root resorption, to avoid having them pulled) Dr. Neshat was able to give my mouth, teeth, and gums new life. I finally feel confident when I smile.

I have been here for three cleanings and one tooth repair. Great overall but I have one complaint…read more The hygienists verbalize the fluoride treatment as a statement more than a question when they are actually likely trying to get consent for providing the service. My past two dental insurances only cover this service for children 16 and under and is not covered for adults. The hygienist said it was covered and I ended up having to pay OOP. Two hygienists have verbalized it in this way. It's likely a 2 minute procedure that lets them make $40-50 hence why they do this. It's not a good business practice to not clearly and fully inform the patient. Parking is good, dentist is good. Equipment seems very updated and has the TV screen that you can watch from the chair. They seem to be taking COVID very seriously with precautions. Automated text appointment reminders are a plus. Their website for filling out forms and consistency/clarity of instructions is lacking. Also their tablets for filling out the information is not the most responsive.

Reston Family Smiles was recommended to me by my endodontist, and it was an excellent…read morerecommendation. After two root canals through crowns, both teeth needed attention from a general practitioner, and Dr. Dee and her staff were fantastic. I was concerned I might have to replace the crowns, but Dr. Dee, after her exam, informed me all that I would need were permanent fillings, and she and her assistant, Ms. Sincere, went right to it. It was easy, painless and very quick....I was out in less than 45 minutes and all has been well since. Both Dr. Dee and Ms. Sincere were friendly, relatable, and very fun to be around. It made for a comfortable engagement. The way they engaged was professional and I never doubted their skill and knowledge. I should also mention Franco and Ashley, both of whom assisted me in the initial contact and arranging treatment. The treatment required coordination with my endodontist, and that went off without a hitch. The new patient forms were easy to access and complete and, having done those, the billing portion was also a breeze. A special nod to Franco, who ensured he made contact with me after several missed attempts. So friendly and kind. To top it off, the practice provides each new patient with a coffee mug filled with goodies and, later, a thank you card that, admittedly, was designed both to thank and promote the practice, but was still a nice touch.

I visited Reston Family Smiles after repeatedly receiving their new-patient flyers advertising a…read more$98 special that included an exam, X-rays, and cleaning. The exam and X-rays were fine. The receptionist and the gentleman who took my X-rays were friendly and professional. The problem started when it came to the cleaning. After I was already there, I was told that I supposedly needed a deep cleaning instead. They spent a significant amount of time explaining why I should get it, showing me pictures, and discussing information that was meant to convince me to pay for a much more expensive treatment, which I was told could cost around $1,400. I questioned why I was being asked to leave without receiving the cleaning that was advertised. Only then did the receptionist check with the hygienist. The hygienist eventually came in, but her attitude was extremely rude and unwelcoming. She clearly did not seem interested in performing the advertised cleaning. What I received was essentially a very brief polishing that lasted less than a minute. I did not receive what I understood to be a dental cleaning. That experience completely changed my opinion of the office. I have no problem with a dentist recommending additional treatment when it is genuinely necessary. What I do have a problem with is advertising a $98 new-patient cleaning, exam, and X-rays, getting the patient into the office, and then trying to replace the advertised cleaning with a much more expensive treatment. Based on my experience with this particular team, I would not return to Reston Family Smiles. I also would not feel comfortable trusting them with future dental or emergency care. The receptionist and X-ray technician were genuinely nice. Unfortunately, the experience with the hygienist and the way the advertised cleaning was handled completely outweighed the positive interactions.

This is the best dental office I have ever been to. My friend recommended it after she had botched…read moredental work elsewhere, and the office here has been helping her through the restore process. I have never found a nicer, more accommodating front desk. They also will do quotes for you with your insurance so you can figure out how much things will end up costing. Between the positive attitudes of the staff and the kind dentists and hygienists who make sure you feel comfortable, even someone who doesn't like going to the dentist like me actually looks forward to going now! I highly recommend this office and all of the dentists there.

Virginia Dental Solutions has gone through a major change in the last five or so years. The…read morepractice used to be focused on the patient; today's practice is totally focused on the business with patients coming in second, if not third. The issue at hand (and there are others) is patient's schedules change and when that happens, they are penalized because the office is not set up to accommodate customer issues such as a postponement of an appointment. This happens. Happening to me now. Was told by the office manager no available appointments. I make this statement as this is not the first time this has happened. Last time, perhaps two years ago for a hygentist visit and I had to wait 60 days on a wait list, and still no openings. Even went so far to suggest a recommendation for another dentist which I considered a last resort. Office didn't care and gave me a suggestion of another dental practice. I contacted Art Novick, retired owner, who said this was crazy and got me in literally the next day. And same for this appointment - postponed due to a personal schedule change. And this issue goes beyond a hygienist visit. Look at the testimonials. One of the first ones shares that a patient (David B) of Dr. Kendra Novick , whom he loved, had to postpone an appointment. The next scheduled appointment was six months or so off. He reluctantly left Virginia Dental Solutions for obvious reasons. And there are others - scroll down the testimonials. Folks, this is not the prior practice where I joined because of the primary attention to patients, even face and name recognition. Not so today. As shared, it is all about the practice/profit, not the patient. If I may boldly suggest a practice change - add another hygienist or when booking appointments for a hygienist, or a dentist, leave an opening here and there to accommodate patient schedule changes. I'm betting the practice will benefit from this change as the schedules will fill up and patients will not (be forced to) leave the practice. May I also suggest a change in demeanor. As shared, there used to be name/face recognition. Today, you are all but a number. And should you call in for an issue, beware as the manager has a script that is follows, even over-talking your concerns. I do hope this note is taken constructively, perhaps even a return call to share planned changes - though doubtful. I am scoring this as a one-star given the issues but there are still remnants of the prior practice that are much appreciated. Jeannie, Amber and Kendra are great. Always recognition and an accompanying smile. And super attention to your needs with superb dentistry. While a holdover from years past, others can learn from their prior approach to patients.

It was my first visit to this clinic. I found the team courteous. Dr Elham Dehyar took the time to…read moreexplain the details -- pre, during, and post-op; I thought he was excellent. I was highly satisfied with all aspects of their services. I recommend him and the clinic highly. -- Shaum T

I have been a loyal costumer of Fair Lakes Dental for 5+ years now and have nothing but wonderful…read morethings to say about this business. I absolutely love how easygoing, transparent, and flexible Dr Dehyar is. My works requires me to travel a lot and he always finds a way to make my schedule work. He really works with his patients and makes sure I understand what my options are when it comes to treatment, as well as payment. Last year I got Invisalign and was very skeptical but it has really worked for me! If you are insecure about your smile it is definitely worth trying!

I returned to Ridgetop Dental for my routine cleaning. Upon entering, I encountered a new male…read morefront desk staff member/receptionist who was stationed behind a wall. He immediately turned around, looked directly at me, and then resumed checking out another patient without acknowledging my presence--neither with a "good morning" nor a simple "I'll be right with you." Standing beside the patient was a new Dental Hygienist, who I later learned would be performing my cleaning. She had the presence of mind to acknowledge me, saying, "Sir, he'll be right with you once he finishes checking out this patient." I appreciated being acknowledged and felt seen. After I continued waiting patiently at the front desk, the receptionist completed the transaction with the other patient and turned to ask for my name. Once I confirmed it, he simply said, "You can go sit down." I asked, "I'm checked in?" seeking clarification. Not long after I checked in, a female patient entered, and he greeted her warmly, asked for her name, and told her politely, "Thanks! I have you all checked in." I was later escorted to the back by the new Dental Hygienist, who was extremely friendly and professional. She even took the initiative to confirm that I had taken the antibiotics typically required before my procedures--an indication of genuine concern. This made me feel that she truly had my best interests at heart and was providing excellent customer service. She further demonstrated professionalism by deferring to the doctor, who also came in to speak with me about the matter. One of the factors that influences whether I return to an establishment is the level of customer service--either based on reviews I've read or my own past experiences. Unfortunately, this particular visit felt mediocre overall. The customer service at the front desk/reception area could be improved by ensuring all patients are acknowledged and treated with the same level of courtesy and professionalism. That said, I commend the Dental Hygienist and the treating doctor for their attentiveness, professionalism, and respectful treatment. Should I choose to return, I hope that the front desk staff will consistently demonstrate a courteous and welcoming demeanor toward all patients--not just a select few.

Needed to consult with an expert at a center specializing in implants. Consultation would be free…read moreof charge. Arrived, led to an office, Diana, the specialist, walks in with a yellow pad and pen. She never asks questions or clarification while I provide a summary of current care and reiterate my interest in what is possible. To answer, she informs me, requires a digital scans (X-rays and a panoramic) for an accurate evaluation and treatment plan. Diana informs us these essentials aren't insurance approved. Unapproved essential, oxymoronic? Maybe. Cost? $380. I agree. Returning after the images are taken, screen showing the last image which was a rendering of the mouth/teeth, she sits nearby. Not facing images, rewinding, discussing, or even examining the mouth. Note: I, the patient, was never shown any image to support the diagnosis and judgement she's about to make, "You are the most difficult, complicated case I have ever seen"- She continues- without referring to (generally done by pointing to an image on screen) or mentioning any possible findings, "..not enough density for implants. My advice, and your only option, is to find an oral surgeon and periodontist to place a horizontal bar inside to hold a removable. I don't work with any." With that, the consultation was over, spent $380 and had no new information. Here are some facts Diana failed to consider or discuss; a) I already had 5 implants with crowns, never an issue for years. b) the same area she claimed lacked bone density had 3 successful implants- 1st over 6 years, and next 2 for 18 months. c) her suggestion for a rod-held removable is at least from lack of attention or at worst from ignorance. Based on reports from dental professionals, a bar-retained removable would need a few implants into the bone for support. Of course existing implants in the area have to be removed first- creating less density. My entire interaction with Diana followed a unique form of deductive reasoning; to communicate an emotional predetermined decision against providing care, whether from lack of competence or distaste for patient, I will know. Anyway, armed with a concept of a suggestion, my goal was stiff upper lip, pay and leave. Emotionally distraught, I walked to the reception, made the $380 charge for scan and requested a receipt. For a simple consult, the 3 people behind the reception had many side discussions about what was done. Assuming the papers they handed as the typical paperwork; list of services rendered, cost, total due plus receipt to reflect zero balance. After returning home, I realized my paperwork was limited to a printed paper with date, my name and total paid. I called the office to request paperwork with appropriate codes, cost and zero balance on account following payment. I also requested a copy of the digital scans. After few hours, I received a single email- scan of one X-ray. No paperwork, no scan, silence. If you are interested in implants, avoid this "center"- I saw hygienist, technicians, receptionists and Diana. Dental chairs were unoccupied except for 2. This place is nothing like Ridgetop in Reston pre-2020. This place gives a warehouse vibe, from parking to suite- with its numerous cubby dental chairs lining a narrow hallway, a large scanner at one end, the receptionist at the other. One thinks of a mass production facility without presence of "expert" knowledge- maybe one comes when a procedure is scheduled? A place run by a person as callous as Diana, making radical conclusions unhindered by annoying facts or deductive reasoning is unsafe. If that isn't enough to deter any interested potential clients, allow me to add how this client felt in her company; I felt almost resented (I wonder if an overheard talk of shared heritage with another irked her) and with each question she dismissed, I felt silenced by a cold glare void of a healer's concern. By the end, cruelty replaced the coldness. May we never cross paths. For most, having implants is a step toward cosmetic perfection, and for others an opportunity to finally solve a decades old problem with new technology. Neither one should ever seek consultation here. We know there are dentists that may not be the best in every area, but I have never met one as aloof, unkind and arrogant as Diana. I can almost bet that if she donned a façade of civil chair-side behavior, the suffocated contempt would explosively bypass awareness ISO the bliss she must associate with crushing hope with alternative facts.

I have been a patient of Dr. Canal for well over a decade, and I can't say enough great things…read moreabout him and his entire team. I first started seeing Dr. Canal while I was playing professionally for D.C. United, and even after my soccer career, I have continued to trust him with all of my dental care. That alone says everything about the confidence I have in him. Dr. Canal is incredibly knowledgeable, skilled, and genuinely cares about his patients. He treats everyone like family. Every appointment starts with a warm smile, a firm handshake, and a conversation that makes you feel welcomed rather than just another patient. Whether it's a routine cleaning or a more complex procedure, he takes the time to explain everything, answers every question, and makes sure you're comfortable throughout the process. Over the years, I've had everything from routine dental care to more extensive work, and every procedure has been done flawlessly the first time, with no setbacks or complications. His attention to detail and commitment to excellence are second to none. What makes the experience even better is the incredible staff. From the moment you walk through the front door, you're greeted by one of the friendliest and most professional front desk teams you'll ever meet. The dental assistants are equally outstanding, kind, attentive, knowledgeable, and always focused on making each visit as comfortable as possible. You can tell everyone in the office genuinely enjoys caring for their patients, and that positive culture is reflected in every interaction. In my opinion, Dr. Canal is the best dentist I have ever had and one of the very best in the entire country. I recommend him without hesitation to anyone looking for exceptional dental care. If you're searching for a dentist who combines world class expertise with genuine compassion and an amazing team, look no further than Dr. Canal.

Beautiful office with great staff. Best dental care by great…read moredentists. I don't live in Virginia but I still go there for my dental work.