This is the best dental office I have ever been to. My friend recommended it after she had botched…read moredental work elsewhere, and the office here has been helping her through the restore process. I have never found a nicer, more accommodating front desk. They also will do quotes for you with your insurance so you can figure out how much things will end up costing. Between the positive attitudes of the staff and the kind dentists and hygienists who make sure you feel comfortable, even someone who doesn't like going to the dentist like me actually looks forward to going now! I highly recommend this office and all of the dentists there.

Virginia Dental Solutions has gone through a major change in the last five or so years. The…read morepractice used to be focused on the patient; today's practice is totally focused on the business with patients coming in second, if not third. The issue at hand (and there are others) is patient's schedules change and when that happens, they are penalized because the office is not set up to accommodate customer issues such as a postponement of an appointment. This happens. Happening to me now. Was told by the office manager no available appointments. I make this statement as this is not the first time this has happened. Last time, perhaps two years ago for a hygentist visit and I had to wait 60 days on a wait list, and still no openings. Even went so far to suggest a recommendation for another dentist which I considered a last resort. Office didn't care and gave me a suggestion of another dental practice. I contacted Art Novick, retired owner, who said this was crazy and got me in literally the next day. And same for this appointment - postponed due to a personal schedule change. And this issue goes beyond a hygienist visit. Look at the testimonials. One of the first ones shares that a patient (David B) of Dr. Kendra Novick , whom he loved, had to postpone an appointment. The next scheduled appointment was six months or so off. He reluctantly left Virginia Dental Solutions for obvious reasons. And there are others - scroll down the testimonials. Folks, this is not the prior practice where I joined because of the primary attention to patients, even face and name recognition. Not so today. As shared, it is all about the practice/profit, not the patient. If I may boldly suggest a practice change - add another hygienist or when booking appointments for a hygienist, or a dentist, leave an opening here and there to accommodate patient schedule changes. I'm betting the practice will benefit from this change as the schedules will fill up and patients will not (be forced to) leave the practice. May I also suggest a change in demeanor. As shared, there used to be name/face recognition. Today, you are all but a number. And should you call in for an issue, beware as the manager has a script that is follows, even over-talking your concerns. I do hope this note is taken constructively, perhaps even a return call to share planned changes - though doubtful. I am scoring this as a one-star given the issues but there are still remnants of the prior practice that are much appreciated. Jeannie, Amber and Kendra are great. Always recognition and an accompanying smile. And super attention to your needs with superb dentistry. While a holdover from years past, others can learn from their prior approach to patients.

Dr. Neshat and her team saved my teeth! Seriously. I've always had dental issues, which I've hated…read morebecause I've sunk a lot of time, money, and pain at the problem. Not to mention how often I had to take off of work for dental appointments. Long story short: my teeth and gums suck. After I had to get two of my front teeth removed (despite having multiple gum graphing, bone graphing, root canals, mitigating root resorption, to avoid having them pulled) Dr. Neshat was able to give my mouth, teeth, and gums new life. I finally feel confident when I smile.

I have been here for three cleanings and one tooth repair. Great overall but I have one complaint…read more The hygienists verbalize the fluoride treatment as a statement more than a question when they are actually likely trying to get consent for providing the service. My past two dental insurances only cover this service for children 16 and under and is not covered for adults. The hygienist said it was covered and I ended up having to pay OOP. Two hygienists have verbalized it in this way. It's likely a 2 minute procedure that lets them make $40-50 hence why they do this. It's not a good business practice to not clearly and fully inform the patient. Parking is good, dentist is good. Equipment seems very updated and has the TV screen that you can watch from the chair. They seem to be taking COVID very seriously with precautions. Automated text appointment reminders are a plus. Their website for filling out forms and consistency/clarity of instructions is lacking. Also their tablets for filling out the information is not the most responsive.

When hubs and I moved to Reston from SF, finding a new dentist had us stressed out. You see, we…read moreLOVED our old dentist. Like, we have the same birthday even. So Dr. Neshat had big shoes to fill. Let me tell you, we think the office is awesome. Her staff is so on top of things, her hygienists are great. Dr. Neshat is warm, personable, and no nonsense. Highly recommend.

The best part of this practice is Dr Jain. She is so nice and gentle and patient. She listens to…read moreyou and takes her time explaining and answering questions. She doesn't jump to unnecessary treatments. My family has been seeing Dr Jain for years and thoroughly trust her. The receptionist is also very friendly and warm and so are the hygienists.

Dr Hartz has been my families dentist for 20+ years. Excellent dental care, experienced,…read moreknowledgeable. Full dental service, pleased with dental hygienists, well run office. Appointments are seldom running late. I recommend Dr Hartz to everyone needing a dentist in Reston/Herndon/Great Falls area.

Caveating my review: I have no dental related anxieties and participate in a routine dental…read morehygiene regimen (include professional hygiene cleaning and check-up every 6 months). Despite good dental health, I was fearful and hesitant find another dentist after transitioning to a new insurance plan and new work location (from Washington DC to Northern Virginia). I had been at my previous dentist for nearly 12 years. It turns out, change is good! I've found that those areas that were frequently listed as "watch and monitor" did in fact require action by way of filling. Listen, bad news doesn't get better with time when it comes to a weak spot in your tooth enamel. I found the staff to be very professional and incredibly personable! I saw Dr. Jenny Cheung. Dr. Cheung took the time to listen to my concerns (some aesthetic and some functional) and provided great advice and recommendations. I feel my smile is improved and I have a renewed interest in wearing my night guard each night (she found the right words to motivate me to form a new habit.) I loved how she used distraction techniques to minimize my thought of having a Novocain needle "pinch" or sting before getting a filling. The whole experience (from parking to payment was first rate.) The highlights: - Dr. Cheung has been on-time for both appointments (I was in the dental chair within 5 minutes of my appointment time). - The waiting area has current magazines to read (nobody likes to read magazines from 2013!) - The bathroom has toothbrushes and toothpaste for a quick freshen (for those post work/school appointments). - The front desk staff let me know an estimate of "patient responsibility" based on my insurance prior to making my follow-on appointment. This is huge to me as if I know I have a $2200 responsibility, I may choose to schedule a month or two out to avoid putting dental work on a credit card if at all possible. My situation wasn't bad at all, but I could certainly see where having the information up front could help a person plan for the necessary work. - Appointments can be made on ZocDoc (often times I work in cubicle land which doesn't allow for privacy at work, so having the ability to quietly schedule online is a bonus). - Free parking (my previous dentist was nearly $21 to park each time) I look forward to having a new 12 year relationship with a dentist! See you in 6 months!

I've been a patient at RDC for about six years, and without hesitation, I can say this is one of…read morethe best dental practices I have ever experienced. I've had a significant amount of dental work over the course of my life, so I don't say that lightly. From the moment you walk in, the entire team is professional, respectful, knowledgeable, and genuinely attentive. They consistently provide thoughtful, careful care and make you feel completely comfortable and well-informed at every step. Their attention to detail and patient-centered approach truly sets them in their own league. Dr. Cheung is, hands down, the best dentist I have ever seen. I've undergone major restorative dental work with her, and her skill, precision, and expertise are extraordinary. Beyond her technical ability, she is compassionate, thorough, and takes the time to ensure you understand everything. You can tell she deeply cares about her patients and takes tremendous pride in her work. If you are considering switching dental practices, I highly recommend RDC without hesitation. I truly cannot say enough positive things about Dr. Cheung and her outstanding team. They are exceptional in every way.

I go here specifically for Dr. Ali! He is the absolute best dentist I have ever been to. You can…read moresearch far and wide but there is absolutely no comparison. I am someone who has had dental anxiety and since going to him over 5 years ago, I have never felt the need to go somewhere else. He has the best bedside manner. Front desk is always friendly. I can't say anything about the other providers because I only see Dr. Ali. He has worked on some complex cases for me and does an amazing job each time.

My daughter has been receiving her dental care here for years. She has special needs and it's…read moreincredibly comforting that they always handle her with care and courtesy and explain what they are doing. I'm so comfortable I no longer have to go in the back with her. Rozhan is the best! She's so friendly and warm and my daughter loves her. The front desk staff are also always friendly and very accommodating with scheduling. Highly recommend

Not good is correct, and the problems may be entirely with his representatives and not him…read more Regardless, I'd avoid this Prosthodontist. Gotta be responsible for your people -- apparently they sign his correspondence. And handle his billing, which in our case is going to court, so factor in legal fees and be certain everything is in writing.

We have been associated with Dr. Martinez ever since our Dad's front teeth fell out on Christmas…read moreEve 3 years ago. Dr. Martinez was recovering from knee surgery himself, had already packed up to go home for the holidays and kept the office open to see our father so he would not be spending Christmas with no front teeth. Since then, virtually every appointment Dad has had has been a crisis, because he has a phobia about dentists and will not go unless there is no alternative. Dr.Luis Martinez and his staff have been so accommodating, you'd think everybody just walked in and got an appointment with out having scheduled one. Moreover, their patience in the face of some pretty testy times with our Dad have brought out the best in them and him, everyone managing to stay upbeat and helpful. There are simply not enough kind things to say about, Dr. Martinez. He treats our father like he is a royal patriarch. On top of that, the care he gives Dad on his teeth - which are challenging in every way, is excellent. We are so thankful for this man and would have been lost without his help from the first visit til now.

Reston Family Smiles was recommended to me by my endodontist, and it was an excellent…read morerecommendation. After two root canals through crowns, both teeth needed attention from a general practitioner, and Dr. Dee and her staff were fantastic. I was concerned I might have to replace the crowns, but Dr. Dee, after her exam, informed me all that I would need were permanent fillings, and she and her assistant, Ms. Sincere, went right to it. It was easy, painless and very quick....I was out in less than 45 minutes and all has been well since. Both Dr. Dee and Ms. Sincere were friendly, relatable, and very fun to be around. It made for a comfortable engagement. The way they engaged was professional and I never doubted their skill and knowledge. I should also mention Franco and Ashley, both of whom assisted me in the initial contact and arranging treatment. The treatment required coordination with my endodontist, and that went off without a hitch. The new patient forms were easy to access and complete and, having done those, the billing portion was also a breeze. A special nod to Franco, who ensured he made contact with me after several missed attempts. So friendly and kind. To top it off, the practice provides each new patient with a coffee mug filled with goodies and, later, a thank you card that, admittedly, was designed both to thank and promote the practice, but was still a nice touch.

I visited Reston Family Smiles after repeatedly receiving their new-patient flyers advertising a…read more$98 special that included an exam, X-rays, and cleaning. The exam and X-rays were fine. The receptionist and the gentleman who took my X-rays were friendly and professional. The problem started when it came to the cleaning. After I was already there, I was told that I supposedly needed a deep cleaning instead. They spent a significant amount of time explaining why I should get it, showing me pictures, and discussing information that was meant to convince me to pay for a much more expensive treatment, which I was told could cost around $1,400. I questioned why I was being asked to leave without receiving the cleaning that was advertised. Only then did the receptionist check with the hygienist. The hygienist eventually came in, but her attitude was extremely rude and unwelcoming. She clearly did not seem interested in performing the advertised cleaning. What I received was essentially a very brief polishing that lasted less than a minute. I did not receive what I understood to be a dental cleaning. That experience completely changed my opinion of the office. I have no problem with a dentist recommending additional treatment when it is genuinely necessary. What I do have a problem with is advertising a $98 new-patient cleaning, exam, and X-rays, getting the patient into the office, and then trying to replace the advertised cleaning with a much more expensive treatment. Based on my experience with this particular team, I would not return to Reston Family Smiles. I also would not feel comfortable trusting them with future dental or emergency care. The receptionist and X-ray technician were genuinely nice. Unfortunately, the experience with the hygienist and the way the advertised cleaning was handled completely outweighed the positive interactions.