My phone is 5 years old and the phone no longer holds a charge for the entire day. Now that we are…read moremore dependent on our phones that ever, it's imperative you have a device with enough juice to get you though at least 8 hours before going into low power mode. Doing research, I found shops online that you could mail your phone to and they had the best pricing. My problem with that, was being without my phone for 7-10 days. When I started looking around on yelp, many shops had great reviews, but their prices were ridiculous. You can buy a battery for $25 on eBay or Amazon, it's a 30-minute service, So anyone charging you 3 figures is ripping you off. Especially when you consider as a business, you probably buy batteries by the dozen and probably pay closer to $15 each. Service took 45 minutes, cost me $80. I didn't have to mail anything or go without my phone for a week. Honestly, I only have one knock for these guys, they don't appear to want you in the store. I would have much rather liked to take a seat and wait for my device than be booted and asked to come back in 40 minutes. Funny enough, I had just grabbed a bite, had I known I couldn't wait, I would have dropped the phone first then grabbed my bite to pass the time. Either way, they get 5 stars. The price and service were as close to flawless as you can expect.

Very fair pricing and great customer service. Example is my recent purchase of Pixel 6a phone…read morewhich they did a complete upload to from prior phone including absolutey everything (much more than expected) as it was like I did not change phones. Then when I found battery was a bit weak they provided/installed brand new one for no charge. -Don

I visited the Tukwila location with my niece, she needed a new car adapter for her phone charger…read more Upon walking in we were lost. The gentleman who was in the front pointed us in the right direction. We were so overwhelmed not knowing what was what and which was the Best to Buy. Singh greeted us and not only showed us what we were looking for but took the time to explain which one was right for her needs. The store was clean and fully stocked. I guess the new thing is you have to all for a bag after purchase.

Best Buy's price match "guarantee" is a lie. Apparently they won't price match "bundles" which are…read morejust the same washer and dryer that I could buy at Costco. They also don't match "membership offers" but everything at Costco is a membership offer. Don't buy appliances here.

Great location and service. Greeted immediately, very friendly…read more Love the new location. Very clean. Very organized. I wish I had time to shop around.

I am recommending this business because I think refurbishing computers and equipment is a good…read moreidea. Also, the product I bought was reasonably priced and works fine. I wanted to get an extra wireless keyboard and mouse so I could have one at work and one at home and wouldn't have to carry them around. I asked about them in the store and was led to a plastic box that was filled with identical wireless keyboard mouse combos. I picked one out and asked where the chip was. This should have tipped off the clerk that I was not tech savvy. As I suspect many of there customers are not. She told me the toggle was under the mouse. I got the set home and did not see a toggle under the mouse (latter I found out she was saying dongle). I looked in the battery chambers of both the keyboard and mouse and did not see it. I called the them and was told to check the battery chambers of both the keyboard and mouse and once again I didn't see it. I was told that this would be a once in a lifetime that a chip was not with the keyboard. I brought the unit in and we looked in the keyboard battery area next. Then we looked we looked at the mouse and they pointed out a built in dongle compartment in the battery chamber of the mouse. I was never told there could be a built in compartment when I was in the store or later on the phone. I have since find some YouTube videos that explain where to find the dongle. This tells me I'm not that only one to have trouble finding it.

Everyone needs to stop going to Best Buy, Amazon or wherever and check out video only first!! First…read moreof all they deal with 6 tv brand names TCL, Sony, LG, Samsung, and Hisense. There's no ad so it keeps prices lower. Anyways stepped in here and fell in love with the Samsung S90F and snagged a great deal bundled with a sound bar. If you have a monitor or tv to trade in, they will give you a discount. 10/10 highly recommend.

I've been a customer of Video Only for decades. George was my first call for everything home…read moreelectronics related. An amazing guy and always took great care of us. He's since retired. It was time to update our home theater AV receiver and I thought I'd give Video Only a shot. Luckily I got Jerald on the phone and it turns out that he was super helpful and had exactly the unit I was looking for. He put together a very attractive deal for me and I now have a nicely upgraded surround sound setup. The reviews on the Denon models were spot on when it comes to ease of setup btw. Very happy customer here.

Needed to get a simple process done on my phone, and was told "we're not set up to do that, sorry."…read moreand suggested I go to another retailer miles away. When I told them that all they had to do was call corporate to verify my ID, all of a sudden they were "set up to do that." They didn't even bother to call corporate to see what it was until I had to tell them what to do. They get two stars because they didn't completely slag me off, and weren't openly rude.

If I could give zero stars I would. Check your bills and contract because this staff will scam you…read more They'll add accessories and protection plans on lines that are not used. T-mobile gives sales incentives to the staff for them to upsell you, and if you say no, they'll add it anyways without your knowledge or permission. Seriously sleazy people.

The management team here at this Target (Renton) needs to be improved. Here's how and why:…read more May 27,2026. I placed my order through the Target app the night before and selected curbside pickup for today around noon. Before arriving, I properly used the app to notify the store that I was on my way, as instructed. I arrived within approximately 10 minutes and parked in the designated curbside pickup area. I then waited more than 15 minutes without any communication, update, or assistance from staff. During this time, I observed numerous other vehicles arrive after me, receive their orders, and leave, while my order was completely ignored. Concerned that there may have been an issue, I called the store for assistance. Unfortunately, the employee who answered the phone was dismissive, rude, and unprofessional. Instead of apologizing, checking the status of my order, or attempting to help, he responded with: "Why don't you just go inside and get your stuff?" That response completely defeats the purpose of offering curbside pickup and reflects extremely poor customer service. At no point did anyone acknowledge the delay, provide an explanation, or make any effort to correct the situation. I understand that stores become busy and delays can occur. However, customers should still be treated with courtesy, professionalism, and basic respect. What made this experience especially disappointing was not just the wait itself, but the lack of accountability and the rude attitude displayed when I attempted to seek assistance. This experience left me frustrated enough to leave without receiving my order. I believe the employees responsible for curbside fulfillment and customer service at this location need better training in communication, professionalism, and customer care. * Addition Concern Regarding Incorrect Pickup Confirmation. To make matters even more concerning, after I left the store without receiving my order, I later received an email from Target at 12:11 PM indicating that my order had been marked as "picked up" at the Renton location. This information is inaccurate. I did not receive my order, nor did I authorize any individual to collect it on my behalf. I left the store dissatisfied after waiting without assistance and after experiencing unprofessional treatment from the employee with whom I spoke by phone. Receiving an incorrect pickup confirmation raises significant concerns regarding order handling, verification procedures, and accountability at this location. ** Customers should be able to rely on Target's pickup system to accurately reflect whether an order has in fact been received by the intended customer.

Service? What Service....I services myself. I went to Target to find a certain type of coffee…read more I tried calling three days in a row. Three different locations I tried calling. No one ever answered at any location, any department I decided to go to the Renton Landing since no one answered the phone. Needless to say I didn't find what I was looking for. I went to Customer Service and the Lady who helped me did tell me they are under staffed but not hiring, smh. She also found the item I was looking for and what location I could buy it at since no one answers the phone, ever. She also told me she couldn't call because they don't have direct numbers to reach other stores.

John is a master technician, has talked me through multiple issues and repaired 2 machines for me…read more While his prices and web-presence are a bit behind the times, his know-how is unbeatable. One perk he may not advertise- he has what one can only described as an electronics parts-yard in his shop. He has been able to swap out machines when a project I do for work required no interruptions. Really helpful and kind, it's worth the drive.

Nobody knows more about classic audio equipment than John! It's mind blowing the amount of…read moreknowledge he has, and how easily he can troubleshoot any audio equipment and know what is wrong off the top of his head. You can tell that he does this out of love, and not in it for the money. Just give him a call and he'll tell you what is wrong with your old equipment and even how to fix it on your own.

The service when we bought all of our kitchen appliances was good. YIfu was very nice but he left…read moreBest Buy in Bellevue, WA shortly after we bought the appliances with him. The installation and installers were so so. They really don't do a very good job and one installer said he was going to do some research on the range vent fan but never called us back and there was no follow through. The appointment schedulers for installation are terrible. They give timeframes of the appointments from 7am- 7pm. We seem to always get the late appointments and sometimes they come way past the time they are supposed to come. And you have to schedule each appliance installation separately. We had a frig appt one day and received a text that they would be at the house in 30th minutes. Then immediately after there was a text that says to reschedule. After waiting all day then we have to reschedule? They don't seem to care about scheduling around the customer's time. We tried to complain about the scheduling office but they said they couldn't help us or basically do anything about it. Especially after waiting on the phone for 30 mins and going from one dept and then getting transferred to another dept. I'm not sure about this whole purchase and especially very unhappy with the installation scheduling dept. Lots of improvement needs to be done with Best Buy and their third party installation and installers.

Before we could even walk in, Ben was able to greet us at the front door and asked me how I was…read moredoing. I bought a computer from him before and I was surprised he even know who you were. I came in to buy a dvd 4 k player . And a video game for my PS5. Ben took the time to help me . Great service and the selection was awesome along with the value.