I tried repeatedly to shop on the website, but every ten seconds or so a video pop up would take…read moreover the screen. It repeated as well so it would not end and let you permanently get rid of it. If you hit the X to get rid of it, it would just pop up again within 10 seconds. Update. I came back to the site a week or so later when the owner responded and said they had no video popups. I attached a screenshot of the popups (from Cafe) in my original review but it wasn't there when I went back just now. So either the owner caused it to be removed, or it was some temporary thing caused by a vendor. Who knows.

I've purchased appliances and service from these folks since the early 80's, when their shop was on…read moreCalifornia St. Always friendly, always professional and caring. I HIGHLY recommend Appliance Outlet!

Went in to Marty's appliance today. Marty sold us a Kitchen Aid refrigerator. So refreshing to do…read morebusiness with a honest business man‼

We live in Lake Tahoe and Marty's installed our Jen Air 20 years ago and then when it died,…read moreinstalled our new Kitchen Aid oven. They are the best. We did wait awhile for the oven and then there was an issue with the down draft, but that wasn't their fault. I highly recommend this company. The two installers were very polite and respectful of our home. I'll always recommend this company. Hopefully, though, this will be our last oven.

Friendly but couldn't help me with part but gave me the place to go! Thanks…read more They are closing but good people!

We bought a new washer and dryer from Sam and he delivered/installed it the next day. Very happy…read moreuntil ten days later when the dryer quit working. A phone call to Sam revealed that he suddenly didn't know or remember who we were! He flipped us to call Whirlpool for warranty work. The Whirlpool guy said the electrical cord was installed improperly, causing the motor to burn out. It took weeks to get a new motor. Can you imagine being so careless and uncaring to not install the appliances properly in the first place? If only I had seen these reviews before doing business with Sam, we would be in much better shape today.

We have used Sargent's for 30years we have purchased used, new & had repairs done of various…read moreappliances. They warranty their work, they are honest & helpful. With my recent purchase I needed a refrigerator right away & luckily I was able to not only call but easily text & look over pictures to make an order & schedule delivery the next day! I appreciate the ease of the transaction & will continue to use them in the future! Thank you Samantha!

Daryl came out and fixed our stove! Was professional and courteous and explained the process…read more Highly recommend!!!

I brouib my Samsung phone that I dropped for the last time. 2/3 of the screen was unusable. I…read morebought a new one but tranfering my 1,000 plus contacts and 15,000 texts was now going to happen without ability to control my old phone. The kid at the store was tenacious in solving the problem. He came up with adapting a mouse to my phone and he knew were to click the screen with it being blank. It took him about 45 minutes to get my info to start transfering. I was so happy with the service I tipped him $100.

I called the store in Carson City with a few questions about a product I was considering. The…read moreperson who answered the phone could not speak English and was absolutely useless to help me. Calling the store was a complete waste of time.

Date: Sunday, October 27th, 2024 Time: around 3pm…read more *Moorside 30 in. Single Sink Sweet Maple Bath Vanity with White Engineered Stone Top (Assembled) - Sweet Maple ($379) The hubby is remodeling our downstairs bathroom in Tahoe. Unfortunately there aren't many places close by that sell vanities, so we headed to the Home Depot in Carson City. Would have tried to get this delivered, but our last experience with HD involved the delivery company calling us saying they only deliver every other Thurs. And we are never in Tahoe on Thursdays. Then they tried to reschedule the same week after we arranged to be up there on a Thurs. In the end, we did finally get what we ordered, but it was super delayed and a hassle. We had looked at vanities at another HD location and decided to purchase the one above. It was just a matter of finding it and loading it onto the cart. It is all one piece, so if you have someone weak like me helping you take it down some stairs, you cannot remove the top. We found the easiest way was to turn it on it's side so I could grasp and hold onto the legs. Tho it did give me a splinter thru my gloves. A fine location. I just wished there was one closer to Tahoe. REVIEW #3613

7/14/2024- In town…read moreand stopped in to do an online return.. Few customers in front, but cashiers were fairly quick. Customers seem to be happy. Glad to stop in.

We have been spending more and more time in Carson City and I am starting to really like it out…read morehere. But we will not move out of Reno. Quality/Quantity - Easy in and out, just the way I like it. Needed to get just two items which were both in stock. One of which was a sprayer. Asked the employee what the difference was between the more expensive version rather than the less expensive one? Both of which were of HD brands. I tried the brand name one and did not like it. The employee did not really know the difference, so I just bought the more expensive one and assembled it in the parking lot, just in case I did not like it and could do a quick return. Wow, you can tell the difference! This will be a keeper. Atmosphere - Consistent. Service - Self service, so great. I am also a fan of your self service order/pick up lockers. Price - $80, low cost leader. I rarely check prices. Today I must have been in a really good mood because I bought the more expensive version. Owner Comments - Congrats on your success since 1978, now with 2335+ (since 2024) locations and growing. Ranked #5 (in 2020) on the Fortune 500.

Dont ever order an appliance from this store. It takes forever to get it delivered. And then my…read morewasher didnt come with a drain hose so they took it all back. Now i have to wait gor a week to get it delivered and my washing just keeps piling up. They should've made sure that all the parts were there before they delivered it don't ever buy an appliance from these people your email does not work

Bought a faucet from Ferguson about 7-8 months ago. Installed it a customers house.. fast forward…read moreto 4-27-21 faucet pull out hose began to fail. I didn't pull the faucet just thought I replace the hose. They gave me a brand new faucet with very few questions asked. Customer was happy!!

Whether you need plumbing supplies and parts, light fixtures, hardware, or fixtures for your…read morebathroom or kitchen, Ferguson Showroom in Truckee is the place to go. In the years we've owned our house at Tahoe, Robert has saved us both money and time. He knows the products offered by a wide range of vendors and has helped us to easily identify products that fit our needs from a huge inventory of possibilities. From the time of purchase, to the time of delivery or pick-up, the employees at Ferguson in Truckee provide great customer service.

I see several 1 ratings and really don't think that is fair. I have dealt with this store for 25…read moreyears. I am not a family member or part owner or anything like that. Their service is good. Billy the store manager iis always friendly and knowledgeable. I had a dryer that was failing and he provided a service number for me and they got the job done. It cost me a lot less than buying a new dryer. Small town and a small town business you can trust is good. When I need another appliance I will go there.

I hate to do this because I try to give people the benefit of the doubt. But we just had a dish…read morewasher installed by these guys that we bought from them. It is a total disaster, they broke out a bunch of brick facade, they spliced into a different outlet now our outlets don't work. They might be okay to buy something from but don't use the install guys.

We are beyond pleased with our purchase from this family run store. They were very open and honest…read morefrom the beginning to the end. We took our time, looked numerous places and ended up buying our new beautiful Ashley sectional for hundreds less than other stores in town and Reno. If you want a great deal from honest people this is your place!! Tell them Mike and Suzette sent you.

Ordered a recliner back on April 27. Was told it would be here first week of June. No word from the…read morestore. I called the second week of June and was told their representative was in the hospital for 6 weeks and nobody knew. Was told it would be delayed. After I reached out three more times (they never called me on the status), chair was finally delivered 7/16. And it's not the one we ordered. When asking Ashley if I wanted to get a refund she told me it would take two weeks to get my money. So I am passing the recliner on to someone else. Waste of time, waste of money and the worst customer service ever.